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Delhivery Complaints & Reviews

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Updated: Nov 28, 2025
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Delhivery reviews & complaints page 103

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S
santoroguez
from Chennai, Tamil Nadu
Nov 15, 2021
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Address: Chennai - 600100

I received an email claiming that your shipment was lost after 24 days after booking. There are no explanations.

I have a suspicion my stuff was stolen by this inept courier service.

I want a detailed explanation as to how it was lost & what was the steps taken to find it & I want them to return my package as it was deliberately stolen by Delhivery Direct.

AWB[protected].
+1 photos
Delhivery customer support has been notified about the posted complaint.
Nov 15, 2021
Updated by santoroguez
On Sun, 14 Nov 2021 at 21:06, C2C <[protected]@delhivery.com> wrote:
Dear Customer,

We apologize that your shipment #[protected] has been Lost in our network. We will initiate the refund as per the terms and conditions agreed at the time of booking.

Please share the following details to remit the amount.

Beneficiary Name
Bank account number
IFSC code

Thanks & Regards,
Tanu Aggarwal
Customer Experience
Delhivery
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    Taran Rakhra
    Nov 14, 2021
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    I have 2 delhivery package with a tracking id[protected] and only one package has been delivered and the second package has not been delivered to me and no information is being provided by the delhivery service.
    My request is to deliver it asap.
    Delhivery customer support has been notified about the posted complaint.
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      T
      Tandar
      from mysore, Karnataka
      Nov 14, 2021
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      Address: Sera Jey Monastic University, house 26 bylakuppe

      Delivery boy call to me, he hasn't vehicle now your parcel delivery tomorrow. the web tracking shows to me (out of delivery) my tracking number is[protected]
      +1 photos
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        P
        Priyanshu2446
        from Delhi, Delhi
        Nov 14, 2021
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        I am ordering a product from shopee application and waiting for it. But after a day they marked my product delivered but I didn't get it. I am trying to reach at delhivery customer care but this site have not any contact number but I send a too much emails to the delhivery but they don't even reply to my email. they do this with my three orders.
        The AWB number of three products are:-
        1st. -[protected]
        2nd. -[protected]
        3rd. -[protected]
        +3 photos
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          P
          Prabhudayal Prajapati
          Nov 14, 2021
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          AWB[protected]
          Marked as delivered yesterday but did not delivered even by today.
          Please check it and reply back.
          Delhivery customer support has been notified about the posted complaint.
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            S
            Shijila Shirin
            Nov 13, 2021
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            Address: India

            I have ordered a material from “meesho”. They sent through courier “Delhivery”. I didn’t get material still. I tracked the AWB on their site. It shows “ delivered successfully”. I complained Delhivery customer service but no any response. I think the delivery people took my material. What I can do to get my money back?
            +1 photos
            Delhivery customer support has been notified about the posted complaint.
            Nov 17, 2021
            Updated by Shijila Shirin
            No any response from Delhivery courier 🤔
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              R
              rohitkrme
              from Bihar Sharif, Bihar
              Nov 13, 2021
              Resolved
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              Resolved

              Address: Mahalpar, Bihar Sharif, Nalanda, 803101, Bihar

              Hi,

              The Delhivery tracking ID is:[protected]

              I'm very angry on Delhivery as they have not delivered my package but still showing the package as delivered in tracking status. They didn't even call me once or reach near my address for delivering the parcel. Either the delivery boy or the company itself has stolen the package. It was out for delivery on 12th Nov and was showing delivered in tracking status few moments later but I never received the parcel.

              The Delhivery customer service doesn't has a phone support and they're not replying to me on the e-mail support.

              Please deliver my parcel as soon as possible. It is very important to me.

              My mobile number is: [protected]
              My e-mail address is: rohit.[protected]@gmail.com

              Please help me Delhivery.

              Please deliver my parcel.
              Nov 15, 2021
              Complaint marked as Resolved 
              I received it after visiting the Delhivery office near me.
              Delhivery customer support has been notified about the posted complaint.
              same problem for me also. no phone calls.. no contact number
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                S
                santoroguez
                from Chennai, Tamil Nadu
                Nov 13, 2021
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                Address: Individual

                I Booked a pickup and delivery service from Mumbai to Chennai through Delhivery direct online On the 19th of October 2021, I paid Rs. 356.0 for a package that was supposed to be picked up from my friend's house on the 20th of October 2021.

                After 24 days (13 November 2021), I received an email indicating that your delivery was Lost and that your refund was being processed.

                They sent the mail in an unethical manner & There are no more explanations or details On the missing product.

                Delhivery Direct Order Lost: AWB[protected]
                Delhivery customer support has been notified about the posted complaint.
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                  A
                  Ausline Derrick
                  Nov 13, 2021
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                  I have ordered Boat 621 Airdropes in boat official website and paid the amount through online transaction. Using the order no & tracking, I found that the order has reached poonamalle hub on 11th & received in Nanmangalam Delhivery service on 12th morning 6.30pm. But even after getting last checkpoint they failed to deliver or inform me. After sending too many and raising too tickets, they didnt take action. The courier service gave deadline for delivery is 3.00pm of 13th, but they havent. And after 5.30pm just for name sake they transferred out for delivery. I don't know where the product is.
                  +1 photos
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                    S
                    Saifee Dakorwala
                    Nov 13, 2021
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                    Address: Nashik. Opp ruchira hotel. Aurangabad road. Nashik

                    Tracking number[protected].

                    This medicine parcel has been lying in nashik warehouse from last 2 days and your company is least bothered about delivery of my medicine parcel. Today after visiting the nashik warehouse of your company they have initiated to get the medicine from their warehouse for delivery but still I haven't received the delivery. This is the worst service I have experienced from last 2-3 months everytime I have to visit your company warehouse and beg them to deliver my medicines parcel. Are we here to beg you people for delivery? Please organise amd work efficiently or else don't run the company close it as you are not in a position to run a courier business. Worst service would never advise anyone to contact you for their courier requirements.
                    Delhivery customer support has been notified about the posted complaint.
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                      N
                      Narendra Singhs
                      Nov 13, 2021
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                      I have book my Royal Enfield classic 350 for delivery in Delhi from Bhopal through LR number[protected]. On 12.11.2021, i got message at 9:45 Am in my mobile number from DELHIVERY courior service in respect of my parcel, they informed that your parcel has been out for delivery and may arrive at your destination between 10 Am to 5 Pm. I have been waiting for my parcel eagerly and remained at home for all day. Now, it is embarrassing for me that the parcel not reached at my address and I could not call anyone ro know about the status of my parcel.
                      Delhivery customer support has been notified about the posted complaint.
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                        A
                        Ace angam
                        Nov 13, 2021
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                        AWB[protected] EDD was on 1st of Nov. it has been extended 7/8 times and now its extended to 20th November

                        Excuses are :
                        *delayed due to unforeseen circumstances
                        * due to festival Season order have piled up in your final hub
                        * it had been misrouted it will be rerouted
                        *the matter is being explored give us 24 hrs
                        * High volume at the courier location
                        *Particular team have been informed its likely to get deliver tomorrow.
                        *Package was delayed in transit.

                        Today's fresh excuse is we have to crossed check your address to expedite the delivery.It had reached its final hub on 30th October.Stop coming up with scripted fake excuses and unsincere apology and please deliver my order.

                        My address for AWB[protected] is
                        *Ningreingam kamkara
                        *Add- x-speid logistics near
                        eagle high school Nagaram
                        block-A Imphal west, Manipur
                        795001
                        *Ph.no.[protected]

                        *Alternate no.is [protected]
                        *ningreingam.[protected]@gmail.com
                        Delhivery customer support has been notified about the posted complaint.
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                          Y
                          Yasir Jeelani Wani
                          Nov 12, 2021
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                          Address: Srinagar

                          One of the worst courier service as my parcel had reached final destination on 6th november but these ### guys dont bother to deliver since from 6 days as I ordered medicine that are essential but this ### dont giv a dam.Please take serious action against delhivery courier service especially at srinagar, jammu & kashmir
                          +1 photos
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                            Ace angam
                            Nov 12, 2021
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                            AWB[protected]

                            I've wrote many times and everytime its a different excuse ;
                            *delayed due to unforeseen circumstances
                            * due to festival Season order have piled up in your final hub
                            * it had been misrouted it will be rerouted
                            *the matter is being explored give us 24 hrs
                            * High volume at the courier location
                            *Particular team have been informed its likely to get deliver tomorrow.
                            *Package was delayed in transit.

                            EDD was 1st November, Delhivery had been tempered with it and change it to 5th of november then it was extended 5/6 Times (19th November) now its pushed back to 15th nov. with an obvious fake remark that it was misrouted.
                            I also have this 2 order
                            AWB[protected] and
                            AWB[protected] thats being extended and EDD and status are being tempered with so that the blame does not become Delhivery's . So low.
                            Delhivery customer support has been notified about the posted complaint.
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                              B
                              BulloOka
                              from Guwahati, Assam
                              Nov 12, 2021
                              Resolved
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                              Resolved

                              There is a shipment "Tracking ID:[protected]" coming from Amazon and after it left on 10 November, it's been already 48 hours but there are no update on it.
                              When I try to track it on Delhivery website it shows invalid tracking number.
                              +2 photos
                              Apr 15, 2022
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                AmbernathTrain
                                from Aurangabad, Maharashtra
                                Nov 12, 2021
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                                Address: B244 Okhla Industrial Area Phase1 New Delhi 110020

                                Rate them in minus as one star also too much for them, they delivered me my shipment with damaged stat. even no updates from them on my loss. as its internal service they are use to show finger on each other instead of solving customer issue and giving claim to them...Worst service in whole world. I will not recommend them to deliver single paper also. Pathetic

                                Order Number[protected]
                                Invoice Number - 1709
                                +3 photos
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                                  A
                                  Arti.Pandey96
                                  from Kanpur, Uttar Pradesh
                                  Nov 12, 2021
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                                  I ordered DEOHAM-The Light of EDEN-Tealight 12g-50 Pcs and DEOHAM Tealight Candle 12g (Pack of 4, 24 Pcs) from shopee. i didnt received the parcel but its showing in their app that it has been delivered . no call for attempt to delivery was made .
                                  tracking id [protected].
                                  Please resolve it .
                                  Delhivery customer support has been notified about the posted complaint.
                                  The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about delivery or attempts,
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                                    Ace angam
                                    Nov 12, 2021
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                                    AWB[protected]
                                    AWB[protected] AWB[protected] AWB[protected].
                                    These are the order that have reached its final hub but yet its EDD keeps on extending. And i got a scripted excuse that it will be solved 5 days ago and an unsincere apology.please explore the matter and solve it. They have never been on time.
                                    Delhivery customer support has been notified about the posted complaint.
                                    The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about delivery or attempts,
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                                      Vinita_025
                                      Nov 12, 2021
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                                      Address: Doubling colony

                                      There was apick up yesterday for the product but now the courier boy is not updating in the app also the app is showing return cancelled i don't know what should i do the courier boy is not picking up the call
                                      Delhivery customer support has been notified about the posted complaint.
                                      The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about delivery or attempts,
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                                        Ragavi vikram
                                        from Coimbatore, Tamil Nadu
                                        Nov 11, 2021
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                                        I ordered Tv in flipkart. But last month delhivery executive returned my tv to the seller without informed to us. Today I ordered dhosa tawa in flipkart. And the product is shipped using delhivery courier service. Today the executive called and told that I returned your product because I am not unable to come to your location. If they are not able to reach our location then why they take this place orders. It's a second time I faced this problem. Really I am very disappointed about their service. Please help us to resolve this.
                                        Delhivery customer support has been notified about the posted complaint.
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