Delhivery Complaints & Reviews

The delhivery agent took my shipment on the same day I requested shipment i.e. 4th November 2021.but till now it's not updated on your site.
Everyday I m getting message that your pickup is scheduled today but it's already taken.
AWB NO. :[protected]
Please help me as the package contains competitive exam books worth 8000rs which needs to be delivered as per promised time.
I am attaching cctv footage from my home which shows that the delivery boy has already taken the item from me.
I have cctv footage also of him taking my thing
My future is in risk as it contained my book which is necessary for my exams

AWB No:[protected]
My Supplier Name is Nayeem Online Services
I got an order for TWS True Wireless Earbuds On[protected] Through Meesho But Customer Cancelled the order and was to return to me but since 24 days i.e.[protected] product was at Delhivery Facilty Center (Hyderabad Hub) Today On[protected] I Got A Wrong Product In Return.Parcel Was Damaged Like It Was Opened Somewhere and it was Replaced With A Used Zebronics Headband .

Last month I have booked an order to delivery my Electronic item to Odisha through https://direct.delhivery.com/ .

They pick my product on 20/10/2021 and
It was delivered (on 30/10/2021) to my hometown, where I found a different product was delivered.

Actually I have sent an Electronics item in a small box but got some pillows.

In side the pillow cover, I found some other person name was written in the billing address.

I Have raised complaint many time on their site but looks like they just reply by asking for additional info and later they closed the request.

Now I request the return of my product.

I chose Delhivery as my online partner for delivering shoes I sell, I have been following up with the Delhivery team members Tanvi Vij, kevin.[protected]@delhivery.com,
laxmi.[protected]@delhivery.com, [protected]@delhivery.com for last 2 months, below is the details of the communication.

I did not received the payment for delivered product way bill no. 1002, reference no. [protected]

Also would like to bring into notice reference no. [protected], waybill no. 1003 returned by the customer so when your delivery boy came with the return parcel it was a slipper where I sent the shoe to the customer so I didn't accept the return.
till date I haven't received my payment & return goods, it is unfortunate that in spite of having many conversation I didn't get anything and they have closed my complaint as well, Complaint Ticket ID: 25445331

Consumer Complaint is the platform where 90% of the time I got the solution for my problems, I am sure this time also team will help me out, Thank you so much for all your support and solutions.

Tracking number -[protected].
Got otp multiple times, that executive ia out for delivery, however since 6 days there's no update on the package.
There's no update on the ticket raised on delhivery site, and mails written to them. Customer care team doesn't care about the queries raised.

I ordered a dress by a seller my tracking is [protected]. The product reaced my place on 29th October but they are not delivering it to my place. I mailed them so many times but they are not responding then I decided to reach the near by delhivery courier office they are saying the seller has not made the full payment but according to seller he has done all the payment. The delhivery courier service is horrible they are lying because there are thousand of people facing same problem and these people not even replying. We are facing the problem I made the payment online and we are the one who is suffering kindly take some strict action and you can also check there page there are so many people of same as well as other states who are complaining regarding it but no action has taken.

I ordered a product from onetoptech.in worth ₹ 16, 475 on Saturday, 30th November 2021. It was shipped via Delhivery on Monday 1st November 2021 with tracking AWB no. [protected].
However, Today is 7th November 2021, and it's still showing me the 4th November status that too showing "PICK UP NOT DONE". I have been trying hard to get updates from the website but its showing me the 4th Nov status. I tried contacting them but no results. I really need the product as soon as possible, therefore please fix my issue ASAP🙏🙏.

Tracking[protected]

Return Parcel not received since 26th Oct

I had ordered a bicycle from Amazon India and the delivery is handled by Delhivery. The package was shipped on 25th Oct. it arrived to Delhivery Office in Koppa - 577126 on 31st Oct. The delivery has been delayed for 4 days now excluding government holidays on 1st and 5th Nov.

The delivery was scheduled on 3rd Nov. But I didn't receive any call or notification from the delivery agent. On the evening of 3rd Nov the status had changed to "Delivery rescheduled on customer's request". Not once did I ask for rescheduling delivery.

After taking this issue up with Amazon, the status changed to "Out for delivery" on 6th Nov. I kept waiting but still nothing. Again the status changed to delivery rescheduled.

The people of Delhivery Koppa finally decied to call and tell me that their vehicle was out of order and will deliver it today (7th Nov). Why did they even bother updating the status on their official website that my order was out for delivery if their vehicle was out of order? Also, there isn't a contact number posted on their official website. I have now mailed them twice about this issue but no response from them yet.

I'm trying to call the person that assured me yesterday but no one's picking up. Even the contact numbers posted on this forum aren't working. I get a message saying that the number is wrong.

My product was out for delivery on 1st of november and i got an call from delivery executive to deliver but today is 7th and my product was not delivered yet. The Delhivery executive are the biggest liars they are rescheduling delivery without asking me and writing consignee not available. I have ordered many products online but the worst experience is with Delhivery. Now i am have to make a return request and ask for refund bcz i lose hope in delivery. I have made many complaints but no positive response. In future i dont want to be part of Delhivery.

This is in reference to Delivery tracking ID [protected]
The order was placed on 18/10/2021 on delhivery.com. I got a message on 23/10/2021 stating that the product was delivered to me, but the product was never delivered. On contacting the customer service, they sent me a copy of proof of delivery closing my case.

There are few poins that i would like to bring to your notice:
1. The map location of my delivery address is 13.409804, 79.108338whereas that provided in the document is 13.[protected], 79.[protected] which is a completely different location.
2. The signature provided in the document on the document is fake as there is just a straight line (who on earth has a straight line as a signature).

The delivery partner is refusing to admit that there is a fraudd that is being done by its employees and i’m the one who is at loss.

I request you to kindly look into the issue and take an action against the delivery agent. Hoping a response at the earliest.

Thanks,
P. Leela Kumar

My 3 product not delivered yet last 45 days

400 gms itam charged 15000gms white charge

My shipping is not delivered and it keeps postponing

I want to know the update of these tracking number
[protected] it had Been more than 15 days
And also I came to know that the item has been misplaced by your team and I got a call from blue dart from Delhi stating that shipment is with them n as there is no response with delhivery team they are going to give it for scrap … it’s an important shipment which leads to my job lost… I hope you people will rectify it and deliver the shipment…..

Delhivery AWB[protected] shipped from Gaya to Pune has been untraceable since 20th October. There is improper response from delhivery, everytime I escalate, they say it is untraceable and ask me to check back after 7 days. It is a big box of nearly 30x30x50cm, not sure how such a big box becomes untraceable.

This is highly unprofessional behavior. Requesting a resolution for the same.

I ordered a product from Myntra.com, order ID/Tracking ID : [protected].

The issue is that, the Delhivery delivery agent for this product did not deliver it to the provided address, he made an excuse saying package was big and so my father had to go to the Delhivery Office, Williamnagar-794111 to collect it, though I have been receiving multiple packages from Dehlivery service in the same address I've provided and my address is within 500 metres from Dehlivery office, Williamnagar, along the same main road, so there's no road connectivity issue either. SUCH A BAD SERVICE.

What's the point of having courier service and paying for the service then? If I have to go and get it myself, It be better for me to get the product from the local brick and mortar store instead of buying online depending on courier services.

I would say that such kind of work ethics, attitude and complaints on the employees should be monitored and assessed and necessary actions should be taken.

Thank you.

Had an order scheduled to be delivered to me by Delhivery last month (AWB[protected].The delivery slip shows the package has been collected by me on 21at September but Im quite sure I haven't collected the same.I was under the impression it's still due to be recieved and last week I called the delivery agent to enquire on the delay in delivery and he told me I had collected it.There is no proff in my phone which shows the product has been delivered to me except for an OTP on the same date.How can one confirm that the item ahs been delivered just by seeing that OTP?Hence I need to know the status of this package, if it was accidentally delivered to a wrong address or ws misplaced.
Kindly guide me through.
Thanks and Regards
Deepa

I got a call from your delivery staff today 3rd Nov 2021, @4.23 pm. & 4.25 pm, I was on other call during that time.
Simultaneously got a message from your end with delivery staff contact number. Immediately I dialled his number many times. But he didn't attended my call.

At least he should attend and answer my call.
Finally I saved his number and sent message to him thru what's app.
He replyed that he contacted and messaged me but I didn't respond to his call. Also he added as below

"I called you nd message you but didn't reply nd my job has finished
After my job u called me"

His contact number is +[protected]
I am feeling it is very poor service.

I have saved the call logs as well as his what's app chat.

Please give training to your staff at least on good behavior.

Kindly deliver my product as soon as possible. It's been many days that I've been waiting for it to be delivered as it's already to my nearest hub. Please reply and deliver soon. 🙏🏻