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Updated: May 18, 2026
Complaints 3867
Resolved
525
Unresolved
3342
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 111

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A
Amitjain012
Oct 23, 2021
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More than 7 days... shipment not delivered yet...no reply from customer care email ... No contact no tracking id[protected]...plz help...plz give any contact no /address to communicate in Jaipur
Delhivery customer support has been notified about the posted complaint.
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    C
    Clinton Bhowmick
    Oct 23, 2021
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    Parcel stuck in dankuni hub

    Address: Kolkata

    Parcel stuck in dankuni hub since 20 days
    please reach out to me on my number 96seven4906three04 or email id - [protected]@gmail.Com...
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    D
    Dheeraj Nbr
    Oct 23, 2021
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    Address: Palakulangara, Taliparamba, Kerala 670141

    I ordered a product through flipkart. And the delivery agency was delhivery agency. It was about to be delivered by 20th oct 2021, but till this date it is not delivered. I am very unsatisfied by the agency as it was reached the nearest hub 1 week before the delivery date and didn't come to house. The taliparamba delhivery hub is very inefficient and so many complaints are being raised about that agents. The agents are very rude and doesn't wanted to hear my query. They just ended my call while speaking and when I called back they were just rejecting my call. So I request the higher authorities of delhivery team to take strict action against your agency in Kannur.
    Delhivery customer support has been notified about the posted complaint.
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      R
      R. Lalrinawma
      Oct 22, 2021
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      My order at Amazon was sent it through Delhivery with tracking no[protected]. It has reached Guwahati on 18.10.2021. From there, it is not move to the destination (Aizawl). Why is it taking so long (4 days) in Guwahati.
      Delhivery customer support has been notified about the posted complaint.
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        M
        Manju Pai
        from Mumbai, Maharashtra
        Oct 22, 2021
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        Awb [protected] has been stuck in kozhikode since 19th. The expected date of delivery also is being shifted ahead.
        No customer support number or email. No idea how to get a problem resolved absolutely bar service
        Delhivery customer support has been notified about the posted complaint.
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          A
          Aishwarya_P
          from Kalyan, Maharashtra
          Oct 22, 2021
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          Address: kalyan 421301

          Awb no :[protected]

          Pick done on 20th Oct 2021 from my house by a guy wearing black t-shirt of delhivery name printed on it. He even called me on 20th before visited my place. you can check the recording to confirm the same. Thereafter I did not see any pick up done status on delhivery website. Rather I receive pickup reschedule messages on my mobile. I am very much concern now about my packet. I hope it is safe and if misplaced then I want full refund with my valuable packet charges. Else return my packet with refund.
          Delhivery customer support has been notified about the posted complaint.
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            V
            vedika mawandia
            Oct 22, 2021
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            Address: Kolkata

            My parcel is stuck in dankuni for 8 days . It was delivered on 10th October still not recieved. My order is [protected]. Fed up now
            Delhivery customer support has been notified about the posted complaint.
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              P
              Piyushjain2832002
              Oct 22, 2021
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              AWB no [protected]
              The parcel is at destination since a week but yet not delivered, no customer response via mail received.
              Delhivery customer support has been notified about the posted complaint.
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                S
                Sarika Basumatary
                Oct 22, 2021
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                Address: Assam, Kokrajhar

                Please improve your service. How can someone be so free to wait for your one time call from delivery person, and even if we call back we never reach them. Even when we don't cancel the order why do they cancel by themselves without the customer's concern. Such a poor service. My situation "I was being called in the morning for my order which I couldn't recieve but I called back bt they didn't pick then they called me back at night which also I couldn't pick bt I called back after few minutes then they told me they will deliver my order next day but they didn't so I decided to go to the office itself to collect it there they told me that it's being returned." Like really !!!
                Delhivery customer support has been notified about the posted complaint.
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                  A
                  Arfaparwez
                  Oct 22, 2021
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                  Address: Dankuni warehouse west Bengal

                  Ordered a product from Ajio online on 3 October. Since then the product is in transit. Shows delhivery delay. Reached Dankuni hub on 18 October. Since then no updates. No communication. It's a prepaid order. Ajio gives false promises every time I approached them. Delhivery never replies via email or sms or anything. I have raised it with resolver.in. still no help. Don't know how to contact delhivery.
                  Delhivery customer support has been notified about the posted complaint.
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                  Pls tell when should I expect my parcel.. I am dejected totally
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                    S
                    sougata m
                    Oct 22, 2021
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                    They do not get delivered on time...then they accuse me of wrong address...but when i contacted them, they said that they can deliver it on next day on that same address... This is a very rude behaviour... There are many company in this segment if you are unable to give us service, then shut your little missmanaged company and leave the ground for the pro
                    Delhivery customer support has been notified about the posted complaint.
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                      D
                      Dev811
                      Oct 22, 2021
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                      I have shipped my parcel through Delhivery on 7th October 2021. My expected delivery date was on 14th october. Now it's the 22nd of October. my product has still not been delivered. It's showing at it stuck in dankuni for the last 8 days. It was very urgent. But they just ruined everything. Such a pathetic service. I have used many courier services, but delivery is the worst. now I don't know when my parcel will arrive. My tracking ID is[protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        B
                        Bhaskar Rajesh
                        Oct 21, 2021
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                        Resolved

                        Address: HIG 56, Phase 7 Kurmannapalem

                        Team,

                        Please have a proper customer care number and support service. My parcel arrived at Visakhapatnam on Oct 17th. since then it is not out for delivery. no facility available to reach them.
                        Nov 26, 2021
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 25, 2021
                        Delhivery Customer Care's response                         Hi, please drop an email to customer.[protected]@delhivery.com along with your AWB. Thanks
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                          N
                          nveek
                          from kakinada, Andhra Pradesh
                          Oct 21, 2021
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                          I've raised multiple complaints via support email to team regarding my pick up request #[protected] and yet no response. each mail just auto replies issues will be resolved. request #[protected] was made on 15th Oct and yet no response.
                          Delhivery customer support has been notified about the posted complaint.
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                            P
                            Pritam Mazumder
                            Oct 21, 2021
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                            Delhivery not delivering product

                            I am suppose to get my parcel containing my pet food on 18th, the date changed to 21 and today it is not delivered and now it is 25th. Its still showing as stuck. Activity: in Transit- On hold, Destination unable to receive. Tracking id#[protected]. Sent several mail no response. No customer care number to contact. Found two number it never connects....
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                            G
                            Guru Dubey
                            Oct 21, 2021
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                            Address: Jagarnath Complex, Rathyatra - Mahmoorganj Rd, opp. union bank, Rathyatra Crossing, Varanasi, Uttar Pradesh 221010

                            My package was supposed to be delivered on 11th Oct as per the courier service, it got delayed for some nonsense reason (customer executive says the weather is not good which caused delayed delivery).
                            Package was out for delivery on 13th Oct but it has not been delivered yet, Company is not providing the exact answer, there is not customer care number. My package is stuck with there with the Delhivery courier service.
                            Consignee didn't recieve any call or sms from delivery boy but there system is showing that consignee didn't respond to the verification call.
                            Delhivery customer support has been notified about the posted complaint.
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                            When did you get the order ???
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                            When did you get the order ??
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                            [protected]
                            I have booked consignment through Bigship courier service with Delhivery. On 2nd may 2023.
                            But shipment not received yet to the consignee.

                            This shipment showing delivered on site.
                            But in reality the consignee didn't get the shipment yet.
                            IT showing delivered to consignee on 11th may 2023 morning.
                            And Consignee is to said he didn't get the shipment yet.
                            And they didn't get call before shipment delivery and shipment delivered without verification delivery code
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                              A
                              Anirban1993
                              from Delhi, Delhi
                              Oct 21, 2021
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                              Parcel is stuck in Dankuni hub for over a week and the expected date is being extended everyday. Please help! Tracking ID: [protected]
                              Delhivery customer support has been notified about the posted complaint.
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                              Same issue with me. Repeatedly said its my pet food i need urgently but no response still same status.
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                                T
                                Tandrita Bag
                                Oct 21, 2021
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                                Address: Janai, pairagacha. Pin- 712304.

                                My parcel has been stuck in Dankuni hub for a long time. Afte complen yesterday, the parcel is gone today, but the product I had, I didn't get the Same. Another thing was given to me. It's not my product. It's my product.
                                Delhivery customer support has been notified about the posted complaint.
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                                  A
                                  Atharv618
                                  Oct 21, 2021
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                                  AWB no[protected]

                                  This parcel was supposed to get delivered to me by 18 October 2021 but I haven't received it yet.
                                  Delhivery just keeps extending the delivery date everyday.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    A
                                    Abhishek Dhakolia
                                    Oct 21, 2021
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                                    Address: Tech mahindra office, gate no - 1, Bahadurpullay

                                    Hi team,

                                    Hope you are doing well!

                                    I really fedup taking follow ups for my order and refund

                                    I did two orders, one was done on a wrong address and second is showing as out for delivery since last 4 days.

                                    Please find the below attachment.
                                    Delhivery customer support has been notified about the posted complaint.
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