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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025

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Delhivery reviews & complaints page 112

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I had my ICICI Bank Debit Card which was supposed to be delivered on 13th October 2021 as per the DELHIVERY website has now delayed it to 15th October 2021 which now looks uncertain. I have been doing multiple follow ups but have not received any proper response. It was earlier said that it will be delivered in 5 days but I am stuck and am unable to do my financial transactions and full fill my daily necessities. The parcel is stuck in a warehouse in Dankuni for past 4 days and has not been moved yet to deliver the same.

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Delhivery Customer Care

from Delhi, Delhi

Oct 14, 2021

Verified Support

Hi, , please drop an email to customer.[protected]@delhivery.com with your AWB number. We will ensure delivery on priority. Thanks

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My product under id no.[protected] has been received near my delivery point i e Sopore on 13/10/2021 and today while enquiring about the delivery i am told that it will take three more days . Kindly look inti the matter, so that i may not face any inconvenience further more.
Thanks

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Hi Team,

We have cancelled this shipment then why is it going to Bangalore instead of returning to shipper.
tracking[protected]
When the shipper(ME) cancelled this shipment and It was showing in transit for return then why is it going to Bangalore??? What is going on? Can you escalate this issue to higher authorities?

please help this shipment return to shipper and return it below address:

return /SHIPPER adress ::::::::::::::: C/o. Satyen Das, 3 no. Govt colony approach road, Jagacha, P. O. G. I. P Colony, near AXIS Bank ATM, Howrah - 711112

Contact no. [protected]

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I send a parcel mumbai to kolkata with delhivery courier on 21st septemeber 21, tried very hard to track my consignment but no one is responding either booking agent or their CUSTOMER support email. even they didnt had a single CUSTOMER care no who can answer where is my consignment. material is commercial purpose and specially made to order which is not available in open market, thatswhy it is very important that same material should handover to client. very irresponsible and current situation is very suicidial for me for just a parcel of rs 10000/- my company, my client every one is abusing me on daily basis and i had to face them daily. plz help me to getting out of this ###.

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I have ordered on snapmint, id 2275805 with track no[protected] delivery Agent shows status delivered without any contact and information. I want proof of delivery and receiver person full details. Thanks

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It was supposed to be a home delivery, but I received a text from delhivery that the package with awb:[protected] was available for SELF PICKUP at a COMPLETELY DIFFERENT ADDRESS!! My address was completely fine, as I had received other parts of the order previously from the same COURIER (which was a very successful home delivery)

I then tried to contact the delivery agent with the provided ph no., but to no surprise, he didn't even care to pick the call. (He did at the first try, but said nothing and hung up)

I am utterly disappointed with the service provided by your courier!! I now have no idea how I am going to pickup my order from a place that's literally 40 mins away from mine!

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My tracking id is[protected] on delhivery .. i have ordered this on 6th October..today it is 13th October. The parcel has reached kasumtola(assam) and from there everyday they pick up for shipment and everyday it gets cancelled. I don't understand what's going on. But please understand i am in urgency and I won't be able to receive the parcel after 18th October because i will be out of town . Please understand my situation . Its a request please

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Address: Delhi

Website: Delhivery

I ordered a chair from flipkart and unfortunately it was booked by the seller through delhivery which is known for infamous delay. Since 7th October my product is at the destination point but not delivered to my address. This I am writing on 13th October. A complaint mail sent to them has not been answered yet. Earlier too I had ordered software from Reliance digital and it was also booked through Delhivery and it lied at their destination office for more than a week and after several complaints Reliance Digital customer service requested me to cancel the order as Delhivery is not answering them too. A wonderful pathetic company Delhivery.

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Address: 303, arihant apartment opposite vr mall , medical square nagpur, 303

Hi I had ordered 3 kurtiz in combo offer from kutizmela . But I got 2 Shirt and 1 kurti whichh are pre used product . Kindly return my money and take the product back .

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Prani@

from Nagpur, Maharashtra

Oct 13, 2021

Arriving Early: Hi! We are happy to inform you that your Wear Kurtis Order 0K7UR1278 for Season Sal... is arriving early and is expected to be delivered today. Track here track.delhivery.com/ with tracking/AWB no.[protected]

1813 is your delivery code for Rachita Dabbiru (PREETY WOMEN ) package (AWB [protected]). Share with delivery agent only. Pay via UPI/Cards. - DELHIVERY

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Address: Flat No 301, Sai Ram Nivas, Urban Enclave, Bellandur railway station road, Panathur, Bangalore

My order was supposed to get delivered on 7th October, 2021. Till now it is not delivered. There is bo contact from their side. They are not responding properly to the emails also. My order is very expensive. Please help me on that.

Tracking ID - [protected]

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Awb[protected]
I already paid for express service for fast delivery for my customer. The last estimated day is today. But when I checked today they again changed the date for tomorrow. Its a imp. Parcel my customer is waiting for it.they already paid extra for fast service. What kind of pathetic unprofessional behavior is this. They are doing this from past few weeks. Every time parcel got delayed. I want my parcel delivered by today itself. I paid extra for fast service. This is kind of cheating. I am loosing my customers only because of this poor Delhivery curior service. Please resolve my issue as earliest... customer service is pathetic

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Oct 13, 2021

Updated by Bidisha Mistri Bhuyan My issue is not resolved yet.

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Not sure how this tracking company works?

Tracking is showing delivered but has not received the product.

Even checked every family member, neighbor and security guard and no one has received the product.

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Hi,

I ordered product in jaipur.. They send product in delhivery jaipur branch [protected] this is my tracking id.. Status was pick up not done..

How it will be solved? And who will be solved?

Please do something.

Rhank you

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Oct 13, 2021

Complaint marked as Resolved

No they are not resolve my problem.. I dont know how they change the status as resolved.

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Oct 14, 2021

Updated by Durga2020 Still pickup not done.. Please send me particularly office number. It very urgent.

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I ordered a washing machine from Amazon.in on 7 October 2021. It was shipped on 8 October 2021, via Delhivery with Tracking ID[protected]. I kept tracking the courier as it was reaching the nearest hub. The courier reached the nearest hub and without any reason, it is being sent back to the origin.

Can anybody let me know why it is being sent back??

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Oct 13, 2021

Updated by Ravinder1397 At least delivery agents can give a call and ask for pickup if they can't deliver the product.

Oct 13, 2021

Updated by Ravinder1397 Delhivery is such a liar. They put delays by themselves and put them on customers. I just saw an update on Amazon stating "Delay delivery on customer request". When did I request them to delay!!! At least they should ask before delaying it. If I ordered something, I could have picked it up from their delivery hub. But who will inform the customer?

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R

Ravinder1397

Oct 13, 2021

Delhivery is such a liar. They put delays by themselves and put them on customers. I just saw an update on Amazon stating "Delay delivery on customer request". When did I request them to delay!!! At least they should ask before delaying it. If I ordered something, I could have picked it up from their delivery hub. But who will inform the customer?

Parcel Delivery Issue: Return to sender - Comment #3907205 - Image #0

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Sir i have shipped an order... my tracking id is[protected]... at starting estimated date of delivery is showing 9 oct 2021... but still my order is not delivered yet... i have query 2 times earlier but my problem is not resolved... kindly look into this matter...

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I booked a package to deliver from bangalore to howrah on 3rd oct. The parcel is stuck in Bangalore since 4th Oct (10 days now) .

Asked for a predictable date from customer care and all the time got a messages please wait for 48 hours for the update and no update . This happened 2 times and then customer care also stop replying emails.

Asked for return so that I can deliver it via another vendor,
Now the return is also stuck and the automated messages says
"We could not deliver your Delhivery Direct order with AWB[protected] and it will be returned back to your address by[protected]T23:59:59."

today is 13th oct and their return date is 9th . send another email and raise complaints, no response again.

Everything got silent and no return movement also happening.

+2 photos

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Oct 18, 2021

Updated by Dwijen Bhattacharjee 5 days over and no response and no update about the delivery from delhivery

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I ordered the products from nykaa. i didnt received the parcel but its showing in their app that it has been delivered . no call for attempt to delivery was made .
tracking id [protected]

Oct 13, 2021

Complaint marked as Resolved

resolved

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Address: Ghatkopar East , near Shivaji Nagar, Govandi

Your branch from Govandi ghatkoapr
They are too late just increaseing the date of my courier thay are 3 days late your companys service is the worst I have been experience.

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I have ordered (Order ID 884465) my product on 4th Oct, 2021 from boat official website and the expected delivery was by 7th Oct, 2021. But they are changing the expected delivery date every day. Not sure why the delivery is too late.

The delivery courier agent is Delhivery Surface standar and tracking ID is [protected]. Please deliver it as soon as possible. Though, it reached the destination centre on 6th Oct ...but now it got delay and additionally the product is getting far away from the delivery destination day by day.

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Oct 15, 2021

Updated by nitikaj777 Received a fake product (Not even of Boat Brand)

I had ordered (Order ID 884465) my product on 4th Oct, 2021 from boat official website and the expected delivery was by 7th Oct, 2021. But they were changing the expected delivery date every day. Not sure why the delivery was too late.

The delivery courier agent is Delhivery(Shiprocket) and tracking ID was [protected].

Firstly, it took a huge time to deliver the product (the product firstly reached the destination hub and then it went to some other destination) and now they have delivered me a fake lead in place of Boat Airdopes 381. Additionally the outer packing was sealed and the inner package was teared...the box is of Boat Airdopes 381 but the charging case and earbuds are missing. I want a return of this product. There is no invoice in the package so attaching the image of things which I have received.

Very Very Disappointed with the product...Please look into the matter ASAP.

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Dr Kalyan Express has shipped some essential Medicines to me on 6th Oct and the package reached my city on 10th Oct. But the status of my shipment updated to "Delivery failed due to mismatch of OTP code". The expected delivery date is changing daily.
I am trying to contact Delhivery but they are not responding to the email. I did not get any call from the delivery boy then how my delivery is failed? I need medicines as soon as possible. Please look into it.
Trancing ID:[protected]

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