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Delhivery Complaints & Reviews

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Updated: Nov 5, 2026
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Delhivery reviews & complaints page 113

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S
SharadaPatil
from Mumbai, Maharashtra
Oct 27, 2021
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I had shipped a Washing Machine using "Delhivery Direct" with AWB number[protected]. It has reached the destination city on October 19th as per the tracking but is being said not traceable. There is no contact number for this courier service and emails are never responded. Multiple Emails have been sent and issues raised.
Delhivery customer support has been notified about the posted complaint.
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    purnanjali
    from New Delhi, Delhi
    Oct 27, 2021
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    I had ordered from e commerce website and I was supposed to get my delivery on 16th October. The tracking ID shows that it has be delivered but I have not got anything till date neither did any delivery person called me regarding address which others usually do. I have put several mails but it all went in vain.
    Delhivery customer support has been notified about the posted complaint.
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      Monalisa Ghorui
      from Howrah, West Bengal
      Oct 27, 2021
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      My delivery code is- AWB[protected].
      My percel was out for delivery on 25th oct, 2021. Suddenly delivery boy called and told me that my percel has reached in wrong location which was their fault and he will deliver my percel on 26th oct, 2021 for sure.

      But he rescheduled the delivery date on 30th oct, 2021 without my permission.
      Delivery boy contact number- [protected]
      I expect serious action as soon as possible.
      Delhivery customer support has been notified about the posted complaint.
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        J
        J@1hg
        from Delhi, Delhi
        Oct 27, 2021
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        Address: C-423 JJ COLONY INDERPURI

        The delivery date is 26 October but my product is not delhiverd today is 27 October
        Delhivery customer support has been notified about the posted complaint.
        Oct 27, 2021
        Updated by J@1hg
        Please delhivard my product you are very slow
        Oct 27, 2021
        Updated by J@1hg
        Please delhivard my product boat stone 1000 wana fir agenst you
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          Ankit9687
          from Kolkata, West Bengal
          Oct 27, 2021
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          Address: Rajarhat Main Road, Raigachi

          Hi,

          I haven't received following tracking courier till date

          [protected] - In Dankuni hub from 17th October
          [protected] In Dankuni hub from 26th October

          Both are urgent couriers, please deliver this as soon as possible.
          Delhivery customer support has been notified about the posted complaint.
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            A
            Aishwarya Mhatre
            Oct 27, 2021
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            Address: Plot 5, Sector 44 Gurugram Gurgaon District Haryana India - 122002

            I use Delhivery courier services with user ID SFJAZZY0093958. A month ago, the company charges extra amount on the parcel and that is still not refunded back. They are just making delays by giving some irrelevant reasons.
            Kindly look into this.
            Delhivery customer support has been notified about the posted complaint.
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              P
              Paidimarri Likhith Kumar
              Oct 27, 2021
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              Address: delhi

              Hello whats going on here i have ordered a shirt on 20th of this month and they also dispatched from the selllers end but still there is no update in tracking it still showing not dispatched what is going sir bcse its been 6 days but still why it not updating and not dispatchig so pls plss check in to my problem bcse its been so so late and i want those shirt urgently my awb no:[protected] so pls check and update it
              Delhivery customer support has been notified about the posted complaint.
              Hi. please drop an email to customer.[protected]@delhivery.com along with your AWB. Thanks
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                N
                NPriyanka Choudhury
                Oct 27, 2021
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                Tracking ID[protected] I have ordered it from netmeds and it has reached my city berhampur since 18th Oct but still not delivered to me so please deliver as soon as possible
                Delhivery customer support has been notified about the posted complaint.
                The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about attempted delivery,
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                  A
                  Aryaraj07
                  from Mohali, Punjab
                  Oct 27, 2021
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                  Awb[protected]
                  The order was picked up at 17 oct from odisha and was supposed to be delivered on 22oct, then the shipping started at 22oct and delivery date was 26oct, then on 26th oct it changed to 27oct and now the delivery date is showing 28th oct, the package is in the nearby station which is just an hour away from the destination.
                  This is really an urgent package for me, they're not even taking anything seriously.
                  I request you to deliver it today (27th oct)
                  As it is very important, please take this into consideration.
                  The last option i had was to complaint here, let's see whether they take any serious action or not.
                  Thank You
                  Hope you resolve it
                  Delhivery customer support has been notified about the posted complaint.
                  The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about attempted delivery,
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                    TEJ2806
                    Oct 26, 2021
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                    Hi, I have been tracking my order since 23rd Oct as it was supposed to be delivered by 24th oct'21.
                    On 24th, one of their delivery agent incorrectly marked order as customer unavailable and didn't delivered the package.

                    And since then I have been constantly mailing them that no one has contacted me yet.

                    It's been 3 days and everyday the order status changes to "Out for delivery" but doesn't reaches my home.

                    Request you to kindly take action against this lame service.
                    Pfa the snap for the reference.
                    Delhivery customer support has been notified about the posted complaint.
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                      Rupesh Pednekar
                      Oct 26, 2021
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                      Address: Kharghar, Navi Mumbai

                      Hi
                      I was suppose to receive my shipment on 21st October. I have still not received my parcel. My AWB no is[protected]. I have registered my complaint my reference number: 25850421. Still i didn't get any reply from your side. Kindly look into the matter and resolve the issue ASAP.
                      Thanks & Regards
                      Rupesh Pednekar
                      Delhivery customer support has been notified about the posted complaint.
                      Hi
                      I was suppose to receive my shipment on 21st October. I have still not received my parcel. So many time i complaint but no reply from from your side. My AWB no is[protected]. I have registered my complaint my reference number: 25850421. Still i didn't get any reply from your side. Kindly look into the matter and resolve the issue ASAP.
                      Thanks & Regards
                      Rupesh Pednekar
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                        Momua
                        from Kolkata, West Bengal
                        Oct 26, 2021
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                        I have ordered some products from a website.and they have shipped my products on 20 th oct..and j didn't get my products as well as it's showing in the tracking details that package details changed by delivery..
                        Kindly help me with this
                        Delhivery customer support has been notified about the posted complaint.
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                          Gabriel Pautu
                          Oct 25, 2021
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                          Address: Greater Noida

                          Delivery boy from Delhivery Guddu Sharma [protected] is one of the worst delivery boy in Greater noida… sometimes he would ask us extra money for delivery keep demanding us stuff to drink and even try to schold us one time when payment was fail please take swift actions against this fellow DELHIVERY?’
                          Delhivery customer support has been notified about the posted complaint.
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                            Pratyusha_M
                            from Visakhapatnam, Andhra Pradesh
                            Oct 25, 2021
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                            Though my order is in the delivery store they didn't delivery me. Still past two days i am waiting for my order.
                            The executive also spoke with and his way of speaking is very rude.
                            I wanted you to take serious action the executive and please maintain so responsible employees.
                            I don't understand what your service is for?
                            I am also giving his number so that at least he will be aware and shameful for his act.

                            Ph no of the executive [protected]. He spoke with and kept his phone i switched off mode. This is the behavior of Delhivery employees.
                            Delhivery customer support has been notified about the posted complaint.
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                              AVS Menon
                              Oct 25, 2021
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                              Within the Mumbai region the delivery I got after 4 days. This very bad courier company. There is no local contact no to find out the status of the delivery.
                              I never recommend anybody the use such an unprofessional company.
                              Delhivery customer support has been notified about the posted complaint.
                              This is a widespread problem, this company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about attempted delivery,
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                                neerajsoni1992
                                from Gurugram, Haryana
                                Oct 25, 2021
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                                Address: Dharam Colony Gurgaon

                                -Tracking ID[protected]
                                My wife booked a package on 16th of October with Delhivery from Gurgaon to Coimbatore, Tamilnadu. To deliver some home made edible items to her friend who recently delivered a new born. It was booked under Express Delivery so the package can reach at her place as fast as possible. However, till today (25th October 2021) the package's status is "In Transit".
                                I had tried everything to know the status but the company do not have any idea where the package is. There is no response on emails, no positive response by the center where I took the package to be booked. And there is total different story how non-educated staff is handling the counter of the center. They do not have any interest to resolve the issue of the customer, they just try to avoid the conversation and blame on the other party. They do not even have the contact number of the center they have shipped the package to.

                                Q- Who will be responsible if the edible items are spoiled? because it is in transit from last 8-9 days.
                                Q- What is company policy for such cases?
                                Q- When can I expect the delivery to be completed?
                                Q- How can I get the refund of the Express delivery, because it is certainly not an "express delivery"?

                                It is pathetic that a company cannot deliver what it promises.

                                Delhivery, Kindly contact me on [protected]. (Neeraj Soni)
                                Delhivery customer support has been notified about the posted complaint.
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                                  royankit1999
                                  Oct 25, 2021
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                                  Address: ANANDA KUTHIR, 423 KADAMTALA, RAM CHANDRA PATH

                                  My package is stuck at Dankuni delivery facility from 13th October to 25th October 2021 unnecessarily. I have been repeatedly trying to reach several people but nobody is helping me. Kindly get it delivered.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    A
                                    Amitabh Singh Rathore
                                    Oct 25, 2021
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                                    Resolved

                                    There is product which I ordered from HP and its supposed to be delivered by Delhivery with tracking id[protected]
                                    First of all it took 4 days but ideally any service like bluedart delivers it in 1 day from Pune to Bangalore.
                                    The courier was supposed to be delivered on 25th October 2021.
                                    Now today they have rescheduled the delivery without calling or asking from me.
                                    I have seen hundreds of same complaints for Delhivery. I think we need to sue them directly in court.
                                    They have a horrible service and its clearly visible from their ratings anywhere on the google.
                                    Oct 25, 2021
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Hi delhivery this is not the first time facing such a very bad experience about your service being a very good company/organazition.am feel so sorry about your service am not going to used it as well I'll Imform my family friend not to used it as well.this is pathetic.
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                                      Rajeev5171
                                      from Dehra Dun, Uttarakhand
                                      Oct 25, 2021
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                                      I have dispatched this order 1 week ago from noida to surat and the estimated delivery time was 21 October but it is 25 october today and their staff is too irresponsible. I have requested support team and also tweeted the matter but still the order is in same status from last 4 days.
                                      Awb:[protected]
                                      Delhivery customer support has been notified about the posted complaint.
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                                        atzz.k26
                                        from Bengaluru, Karnataka
                                        Oct 25, 2021
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                                        I sent six packages from Bangalore to Kolkata on October 6th. Mode of transportation: surface and estimated date of delivery: October 11th. Five of them were delivered on October 17th and the remaining one (containing office stationery; tracking id in the subject) is surprisingly not yet delivered. There is no update on the package beyond October 13th on the tracking page except that the estimated date of delivery gets postponed everyday. The package does not arrive and the next morning the date is postponed further. In response to my repeated communications, I have been receiving vague reasons of outage at Dankuni warehouse and false assurances of earliest delivery. Interestingly, no commitments in terms of the date.

                                        Now, the process of postponement of the estimated delivery date seems to be eternal.
                                        I strongly suspect that Delhivery Direct has misplaced/lost my package. I do not think that I need to highlight the importance of office stationery to a logistics company like Delhivery.

                                        I earnestly request you to kindly look into the matter and confirm when exactly my package will be delivered.
                                        Delhivery customer support has been notified about the posted complaint.
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