Delhivery Complaints & Reviews

Sub.: Complaint for damaged product received – Through Delhivery Courier

Dear Sir/Madam,

I had Sent products from your company (Delhivery) a few days back. However, I am shocked to have received the products today in somehow corner side damaged form. Unfortunately, after the products were delivered and when I opened the delivery package for checking the products inside, I found that some of sides of product broken even part of ply is cracked. Also I didn’t receive my full consignment Glass of sofa table is missing and also I received only one side table of bed box and one table is missing. I informed so many times to the guy I sent the courier from Delhi. His number is “ [protected]” He said will sent in a day or two he missed from his side and will try to deliver same message I am getting from more than two months even today I didn’t received my missing items two. Then at last I am filing complaint even I sent mail to Delhivery partner 100 times they also not taking it seriously and there is no contact number to contact them only I can sent mail to them. They also providing same reply “ Dear Vipan, apologies for not meeting your expectation. However, we want to inform you that the team is working on the raised issue keeping it on the highest priority, and will try to resolve it at the earliest. Thanks “but my issue is still pending.
Please note my order details as follows for your kind reference:
Order Id of product is “EK362”

I have kept the goods in the same form as they were received. The same message is given to your representative or courier person.

I would request you to kindly attend to my complaint on urgently basis.

Thanking you in anticipation.

Sincerely,
Vipan Kumar

AWB no [protected]

The collection executive collected the parcel but still it is showing parcel was not ready . and next day it is showing asout ofpick up .

On 24.9.21, I had booked a courier through Shiprocket., to Kolkata 700039. I had to choose Delhivery courier for availing the service, as there was no other option shown in website of Shiprocket.
My AWB number is [protected] dt 24.9.21.
On 1.10.21 this consignment reached Dhankuni-hub of DELHIVERY (outskirts of Kolkata).
After that, till 8.10.21, it was still lying there. I had been complaining to customer care number...

I placed a pickup request in delhivery to pickup my order on Oct 1st and after couple of emails they picked the package and reached the delivery centre by Oct 6(this is the date they mentioned as a estimated delivery). It’s been 5days the package didn’t delivered yet. Though it reached the nearest centre to deliver it got delayed. I requested for a faster delivery also. I wrote several emails to send my package at the earliest. They don’t have a contact number to reach and the support team will respond once in a while saying “apologies for the inconvenience caused”
They will not update with a message or email regarding the delay delivery and I requested to share the address where it was sticker so that I will arrange a person to pick-up. That also they were not doing. Actually it’s a surprise gift for my friend and unfortunately I used this poor service to send the courier. It’s been12 days I handovered the package to delhivery team. I am really upset with the service of Delhivery.
I need my package to be delivered within Oct 13th at any cost. If they can’t do that they have to look for other option atleast. They were simply not responding properly.

Hi Sir,

This is to bring to you kind attention that, I received a fraud parcel, from delhivery courier service on 11th October 2021

The delivery address and name was given as mine.
The parcel was with cash on delivery so I made the payment of Rs 945 using Google Pay.

I have no information about the sellers address or contact details.

Please guide what needs to be done at...

I have tracked my order and it was supposed to get delivered on 11th October. However, today is 11th October 2021 and it's still not from last three days status is vechile delay.Over 8 days over.
Most thing is that when I had mail them they replied me that it will deliver on 11th October 2021 but not.

Wrost delivery staff they have if any banking kit is your delivery then you are in trouble they will delay your order frist by will and they will update that you were out of reach. Then next or next day they contact you and will say it will take time but woo just say this line "" brother just deliver my card I will pay you something"" within half an hour you will get the stuff and that's how they work. Bloody fraudys

My courier was shipped on 8th October from Bhiwani for Mumbai. After tracking my parcel is still at the same place. Its really very very important parcel needs to be delivered on or before 13th October.

The contact numbers mentioned on the Delhivery site are not working and also the reviews on the google are not very good.

Please help me and provide me the contact number at the earliest.

My order was supposed to be delivered today. It shows that it has reached my nearest hub. What is the ### problem with these guys i don't understand. There company should be shut down now after what so many o[censored]s are facing. I need Updates. My tracking id is[protected]

My shipment with Tracking Id:[protected] is not delivered though it reached dankuni. Can't reach customer support.

I have tracked my order and it was supposed to get delivered on 9th October. However, today is 11th and it's still not out for delivery. Its an emergency. I have a very urgent work to do with the product. Please try and understand. I tried to contact the customer support the other day, they don't even reply to mails. I need this today due to severe urgency. If this continues, this would be the last time to work with Delhivery. At least provide 24*7 customer support or try not to delay your duty.

Very poor delivery. It should be banned from all ecommerce portal while I don't know why Amazon always prefer this delivery option.

My package had been picked up on 27th Sep., but still not delivered till today 11th Oct. Hardly it takes 3 - 4 days as the destination is within the state. My tracking no.[protected]. Please help. 🙏🙏🙏

I have a parcel expected to reach on 10.10.2021 but due to poor database my parcel reached to another location 40 km away from original location, when I reached that location the courier office denied to hand over the product saying that product has already bagged. I have communicated them several times through out the day that i will pick that order from their location. after reaching there the other guy told that this boy is new in job and he forgot to tell not to bag that product, now its impossible to deliver it. I again requested them to deliver the product next day early morning they denied that also. After all day hassle i did not get my product and not even any assurance to get the product next day morning also.
I am giving the tracking id[protected], i don't know why every time my pin code 713212 always misspelt as 713347

I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
Location chhibramau, distt. Kannauj (U.P.)
PIN - 209721
Tracking ID[protected]

I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
Location chhibramau, distt. Kannauj (U.P.)
PIN - 209721
Tracking ID[protected]

My product was supposed to be delivered on 8th October. It reached my city on 5th but it’s not delivered yet. I went to to the hub to collect my package personally on 9th. The staff were not helpful at all. They said they’re trying to find my parcel as they have lot of shipments to go through. They promised to call me that evening so that I can pick it up. They didn’t do that and adding to that they sent it to a different delivery hub farther from my place. I’ll be travelling abroad and need that package delivered ASAP. Please resolve this at the earliest.

Please be noted that we were at home, Dibrugarh, Assam, on 08 & 09 Oct 2021.
No delivery agent came to our home on both of those days mentioned for delivery...but instead they are entering false remarks of "consignee not home/available" etc.

Please ensure delivery of the parcel.
It should not be returned back falsely claiming of we not being at home.

Find attached herewith delivery made on 09/10/2021 by Xpressbees, as proof.

Regards

Very poor courier service.

Mera parsel delivery boy pikup nhi kr rha h roz calk krke bol deta h ki kl aynge parso aynge pikup krne ase 3 dun ho gy h meri return window close ho jygi ye delivery boy h jinka name h shree kant mainpuri se delhivery company m h