Delhivery Complaints & Reviews

I have ordered some electronic goods from Vedant computers on 6th of Oct 2021 Master Order ID # 157782 They shipped the product with Delhivery currier with tracking ID #[protected] which reached at Kolkata facility on 11 oct, since then I have no update and shipment has not reached to me.

I tried to get the status raising complaint to delhivery support Ref # 25171834 also written a mail to their support team. though delhivery replied I will be reviving the shipment in next 24 hrs. no luck till date,

I ordered some electronic goods from vedant computer against order id 157728 they shipped the item to my address @kolkata on 6th of oct 2021 via dehivery courier. Teacking id #[protected]. The item is not yet delivred to me, shjpment is stuck at dekhivery facilities kolkata since 11oct. I raised complain to both the parties though delhivery maild it will be delivered in next 24hrs, my issue not resolved. Pls gelp me to get my shipment.

Horrible experience it has been always with shipping items with Delhivery.No real time tracking update, no dedicated customer care, no response overcomplaint raised.One will remain stranded with no whereabouts of the items if booked with the courier agency.In the name of COVID they are still running disclaimers stating the items might get delayed and it’s very normal practice.

Am receiving delivery msg s for
3 days but not received product yet..they nnever contact me reshedulled wiithout my knowledge
Contacted office improper response in kallakurichi office

Respected Sir / Madam,

Delhivery courier service is accepting the courier order from central office delhi or so and they take full payment at the they tell customer which is myself that we dont deliver at your address as it comes under shimla rural not urban . This is every time harassing even in corona time they never delivered to address as it was voilation of Law order .
They say we can not do anything in the case but they keep accepting payment from central office and ask end party to come to there mentioned places and then deliver it.
When we contact local shimla courier office they harass and say this is not there scope .
There has been multiple times for the same issue iam attaching two orders no[protected]
[protected]
They fail to take any action and delay our order and then return back it leads harassment and the end user in just pain .

It is still not stopping and wont stop till the time any strict guidelines are being made ..

I will request please sensitize the private courier service company so they stop taking advantage of the weak system.

[protected]

This is regarding one of my shipments, Tracking ID [protected]. I see status as "Delivered" on the website but the fact is, one of the boxes never delivered to me. Approx weight is 45-50kg.

Expected delivery date has already been crossed. None of your agents is answering the call. Please look into the issue at earliest.

Contact Number - [protected]

I have ordered a product via Reliance Digital which is being delivered by Delhivery. It has taken them to 3 days to cover a distance which in reality takes less than 1 hour. The product has gone from Point A to Point B and back to A. I have been getting notifications of delivery being rescheduled even though I have not personally done anything in this regard. I have raised multiple complaints on their request, but I have not received any reply. Further, there is no way to get in touch with this courier service via call. Horrible service. People should stop ordering products from websites that ship with this company. I am yet to receive my product and any information regarding the same.

I have ordered 3 products but the products never reached to me. They were showing delivered till 3 days. They never contacted me unless i call them back. They never asked me if i wanted that orders or not but returned the order by their wish. So disappointed in the services of Delhivery.

A consignment was booked via online thru Delhivery Deivery services on 09/10/2021. The package was picked up from my home on 10/10/2021. It's not delivered yet . Every time I enquire about the shipment they say they will deliver next day. But they are not delivering the package every day.

Sender's name and address:

S. Balaji

3F, Coralbay Apartment
3rd Seaward Road
Valmiki Nagar
Thiruvanmiyur
Chennai- 600041

Mobile: [protected]

To be delivered to name and address:

Mr. Venugopal Bharadwaj

B903, Akshaya Metropolis
GST Road
SP Koil P.O
Kanchipuram District
TN - 603204

Mobile : [protected]

Tracking no:

AWB #[protected]

I want the parcel returned to me and refunded the money paid - if not delivered.

Kindly do the needful.

Thanks

S Balaji

It’s been more than 6month I didn’t get my bags. My friend sent my 5bags from Jalandhar to Asansol through Delhivery courier service.I got my 3bags within one month but rest of 2bags are still pending. I sent mails and messages to the company but they are not responding on it .

My office laptop was delivered by Delhivery facility from hyderabad on 24th August . Please confirm is it delivered or not as not able to see any tracking with AWB[protected].

Hi have purchased some books and it is shipped through Delhivery on 4th October. Till now it is not delivered. TRACKING ID:[protected]. There is no customer care numbers. the only way is to communicate with them is by mail. But they did not reply properly or do not reply at all, as we are simply negligible to them. They just got their money for delivery now the customer will suffer if they wish they could deliver the parcel. Very bad customer support, I think Indian Consumer Forum takes them seriously.

Awb no:[protected]

Hi sir
Myself Ravindra chowdary. I got received a courier from Icici bank through dhelivery. While i track the parcel, the parcel was dispached on 8th october and has reached the hub on 12th of October. Today is 14th of october. I went to the courier office to collect the parcel and ask for the same to the concern person .

The person is so rude for no reason and saying you have to wait 2 more days for the delivery, i asked i myself came to the office and to handover to me. For that he said we didnt open the parcel bags, we dont have workers here to open, if you want the parcel arrange some delivery boys to me later we will deliver.
He was so rude not only in this instance. Since i am into business, from ecommerce sites i keep on getting parcels in dhelivery. Not a single time they didnt deliver the product at my door steps. All the time we went to the office and collected the parcels. Each time we are facing hard time with this person. He is so rude with the customers and taking some unparlimentary words with the customers.

Please take some action on concern person. Else the dhelivery courier reputation is going down .

Since 2 months kandukur (our location) deliveries are gone worse due to the staff misbehave.

Thanking you.

I just shared the AWB number with you guys. If needed any other information please contact on my number.

I had my ICICI Bank Debit Card which was supposed to be delivered on 13th October 2021 as per the DELHIVERY website has now delayed it to 15th October 2021 which now looks uncertain. I have been doing multiple follow ups but have not received any proper response. It was earlier said that it will be delivered in 5 days but I am stuck and am unable to do my financial transactions and full fill my daily necessities. The parcel is stuck in a warehouse in Dankuni for past 4 days and has not been moved yet to deliver the same.

My product under id no.[protected] has been received near my delivery point i e Sopore on 13/10/2021 and today while enquiring about the delivery i am told that it will take three more days . Kindly look inti the matter, so that i may not face any inconvenience further more.
Thanks

Hi Team,

We have cancelled this shipment then why is it going to Bangalore instead of returning to shipper.
tracking[protected]
When the shipper(ME) cancelled this shipment and It was showing in transit for return then why is it going to Bangalore??? What is going on? Can you escalate this issue to higher authorities?

please help this shipment return to shipper and return it below address:

return /SHIPPER adress ::::::::::::::: C/o. Satyen Das, 3 no. Govt colony approach road, Jagacha, P. O. G. I. P Colony, near AXIS Bank ATM, Howrah - 711112

Contact no. [protected]

I send a parcel mumbai to kolkata with delhivery courier on 21st septemeber 21, tried very hard to track my consignment but no one is responding either booking agent or their CUSTOMER support email. even they didnt had a single CUSTOMER care no who can answer where is my consignment. material is commercial purpose and specially made to order which is not available in open market, thatswhy it is very important that same material should handover to client. very irresponsible and current situation is very suicidial for me for just a parcel of rs 10000/- my company, my client every one is abusing me on daily basis and i had to face them daily. plz help me to getting out of this ###.

I have ordered on snapmint, id 2275805 with track no[protected] delivery Agent shows status delivered without any contact and information. I want proof of delivery and receiver person full details. Thanks

It was supposed to be a home delivery, but I received a text from delhivery that the package with awb:[protected] was available for SELF PICKUP at a COMPLETELY DIFFERENT ADDRESS!! My address was completely fine, as I had received other parts of the order previously from the same COURIER (which was a very successful home delivery)

I then tried to contact the delivery agent with the provided ph no., but to no surprise, he didn't even care to pick the call. (He did at the first try, but said nothing and hung up)

I am utterly disappointed with the service provided by your courier!! I now have no idea how I am going to pickup my order from a place that's literally 40 mins away from mine!