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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 117

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U
ujjal88
from Kolkata, West Bengal
Sep 29, 2021
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AWBd[protected] it is supposed to be delivered on 19th of september but till now i haven't received the item. Pathetic courier service
Delhivery customer support has been notified about the posted complaint.
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    M
    from Allahabad, Uttar Pradesh
    Sep 29, 2021
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    Address: Plot Number- 5, Gurgaon Sector 44, Gurgaon - 122003 (Near Ramanda Hotel)

    Hi,
    I booked my courier package and its delivery expected date was 25th September but still didn’t received my package . I tried to reach with company staff but they are not responding. Please help me to get my package. It is containing documents and which very important for me . I need urgently.

    Regards,
    Mahima Tiwari
    Delhivery customer support has been notified about the posted complaint.
    Hi, shipment against AWB[protected] is out for delivery today. Thanks!!
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      Kalyan08
      from Panipat, Haryana
      Sep 28, 2021
      Resolved
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      Resolved

      I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery they had said that we will hear you within 2 days . But still now they haven't responded me . The documents are very important for me . There is also not any working mobile number of delhivery available for customers .
      +2 photos
      Sep 30, 2021
      Complaint marked as Resolved 
      I had got my shipment but after 10 days .
      Delhivery customer support has been notified about the posted complaint.
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        S
        SANA KALIM
        Sep 28, 2021
        Resolved
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        Resolved

        Money deducted but no message received

        Money got deducted from my account twice, but I did not receive any message from Delhivery. There's no customer service number to call or complain. They don't reply soon on the email. Their website is poor. Two times, I tried booking a pickup, money got deducted but no message received. 174+174 twice amount deducted. Either arrange a pickup or refund my money as soon as possible....
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        Nikitamundra7
        Sep 28, 2021
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        I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
        Delhivery customer support has been notified about the posted complaint.
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          S
          Sunil Kumar Jagadish
          Sep 27, 2021
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          Hi Team,

          I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

          Could you please assist in getting the shipment return and get the refund on the same at the earliest.

          Thank you
          Delhivery customer support has been notified about the posted complaint.
          Sep 27, 2021
          Updated by Sunil Kumar Jagadish
          Hi Team,

          I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

          Could you please assist in getting the shipment return and get the refund on the same at the earliest.

          Thank you
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            T
            Tanu6
            Sep 27, 2021
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            Sir/mam, my order for AWB NUMBER :[protected] has not been delivered yet to me . Also the status is showing that "Order refused or cancelled by Consignee". But in reality i have never refused or cancelled this order, infact i have never got any call regarding the delivery of my order.. So, i request you to deliver my product TODAY as soon as possible as it is urgent, And also update the status of my SHIPMENT.
            Delhivery customer support has been notified about the posted complaint.
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              D
              Dhananjay Jha5
              from Jammu, Jammu and Kashmir
              Sep 27, 2021
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              Address: Biostadt India Limited, Lane No -3, SIDCO Industrial Complex, Bari-Brahmana, Jammu, 3

              I have done payment through paytm UPI & transaction on 15.09.2021 was successfully done, but got message from delhivery that payment not received, if debited from your account will get refunded. Still not received any refund.

              Please initiate the refund asap
              Delhivery customer support has been notified about the posted complaint.
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                P
                Pooja Dyta
                Sep 26, 2021
                Resolved
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                Resolved

                I received important documents from my company with id :[protected]

                The delhivery service and logistics folded the parcel and my documents are now ruined!

                Even though the package was not torn, it was folded! thats really pathetic handling of documents.

                Please have some concern for the contents of the shipments. It is quite important to some o[censored]s!
                Oct 30, 2021
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Sep 27, 2021
                Delhivery Customer Care's response
                Hi, we will act on your feedback to ensure that such incidents don't get repeated again. Thanks for helping us to improve.
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                  D
                  Deeksha 6731
                  Sep 26, 2021
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                  Address: nadaun himachal pradesh

                  I call tou the main head of dehlivry office nadaun HP. but he blocked my nomber and then switched off the phone.and never replying the calls.this is not a first time. evrey time repeated.so i kindly requested pls take a good decision and chnge this prson with another.🙏🏿
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    ArchitaD
                    from Kolkata, West Bengal
                    Sep 26, 2021
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                    Tracking ID :

                    The product was supposed to be handed over to me on 23rd but the rude delivery agent called me and said up front that he can't deliver it. In the app it is showing arriving 24th and till today no update on the same. I have raised several complaints on the site but no action was taken. It is just a mental harassment for the customers
                    Delhivery customer support has been notified about the posted complaint.
                    Sep 26, 2021
                    Updated by ArchitaD
                    The issue is not yet resolved
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                      Ashish12satav
                      Sep 26, 2021
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                      Address: TAPTI COLONY BORGAON, TEHSIL SAUSAR, DISTT.CHHINDWARA CHHINDWARA,MADHYA PRADESH-480106 Landmark :NEAR JAI BHOLE BOOK DEPO MOBILE SHOP

                      Parcel booked on 18-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..
                      Delhivery customer support has been notified about the posted complaint.
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                        M
                        Madhuri 359
                        from Visakhapatnam, Andhra Pradesh
                        Sep 26, 2021
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                        Website: www.delhivery.com

                        The delivery boy once called me and told to cancel my order and to tell cancellation code. i resisted to deliver my order as i need it because i paid the delivery charges before and I called them and sent mails to their service but they returned my order with out my concern
                        Delhivery customer support has been notified about the posted complaint.
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                          Ashish12satav
                          Sep 26, 2021
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                          Address: TAPTI COLONY BORGAON, TEHSIL SAUSAR, DISTT.CHHINDWARA CHHINDWARA,MADHYA PRADESH-480106 Landmark :NEAR JAI BHOLE BOOK DEPO MOBILE SHOP

                          Parcel booked on 17-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            arundenzil
                            from Vadodara, Gujarat
                            Sep 26, 2021
                            Resolved
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                            Resolved

                            Item returned on 07 -Sep-2021/with AWB[protected]/ No updates till date.
                            Dear Sir/Ma'am,
                            Good Day.

                            There is still no update for me on the below mentioned package which was collected from my residence as a return to worldithub.

                            Below details:-
                            Your NMB package with AWB[protected] will be picked today by agent [protected] - Delhivery

                            Till date I haven't received any sms nor any update on the above mentioned parcel, whether it is reached back to seller or not.

                            Please look into this matter.

                            Best Rgds,
                            Arun Rodrigues
                            Mobile number : [protected]
                            +3 photos
                            Oct 29, 2021
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 27, 2021
                            Delhivery Customer Care's response
                            Hi, shipment against AWB[protected] has been Delivered to the Merchant on 14-Sep-21.
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                              P
                              Pratiksha T
                              from Nagpur Rural, Maharashtra
                              Sep 25, 2021
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                              Address: TCIEXPRESS LIMITED GS 10, PURVA HEIGHTS APARTMENT, PLOT NO. 54, TIRUPATI SHIVAJI CHOWK, NEAR ANIL SWEET BHANDAR, Khadgaon ROAD WADI Nagpur 440023

                              Parcel booked on 17-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..

                              TCIEXPRESS LIMITED
                              GS 10, PURVA HEIGHTS APARTMENT, PLOT NO. 54,
                              TIRUPATI SHIVAJI CHOWK, NEAR ANIL SWEET BHANDAR,
                              Khadgaon ROAD WADI Nagpur MH
                              Pin No 440023
                              Delhivery customer support has been notified about the posted complaint.
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                                R
                                Rajesh Kaminenipalle
                                Sep 25, 2021
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                                Address: Kanipakam
                                Website: Delhivery

                                Delhivery courier tracking ID:[protected]

                                The product has been reached nearest location of mine(chittoor-15km) on 23rd sep but still they didn't moved it to out for delivery. Every day they changed the expected date of delivery. How irresponsible the courier people are. Even after I raised query I didn't get any response from delhivery courier why the product taking long time to deliver. I don't know when it is going to deliver.
                                Delhivery customer support has been notified about the posted complaint.
                                It is really worst experience for me with the Delhivery courier... Still I didn't get my product... What the hell courier people are doing... How negligence and irresponsible courier service... Even I didn't get any information regarding product.. It has reached my nearest location one week ago...
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                                  Kartikjasra1998
                                  from Dirba, Punjab
                                  Sep 25, 2021
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                                  I am short of words when I am writing this about such a poor form of courier service that is running in our country and everyone can guess it, yeah, right, the ' Delhivery courier/logistics company'. Apparently my order with tracking number[protected], was to reach me on 16th sept, 2021 but it did not, when I called my local Delhivery courier office guy he told me that we have your courier and we'll deliver it today. So I waited, but it didn't reached me at all. Next day I contacted him again but his phone was switched off, I reached their redressal mail and they said that they will expedite it and to give them "some" time. Yeah mind this "some" because it can be weeks, months or years too. But till now, 24th sept, I haven't received the courier. I luckily was able to connect with the local courier guy and he said that he has the courier and will deliver it today. But it's not. They are not making any progress on this. I have lost all hope. The service is pathetic at it's best. So I am reaching out for a consumer complaint. Hope this would help. Cheers.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    ajaypozhikavu
                                    from Kollam, Kerala
                                    Sep 25, 2021
                                    Resolved
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                                    Resolved

                                    Irresponsible staff and customer service

                                    Address: Kozhikode, kerala

                                    My product reached Calicut 4 days ago. On 22 nd September the delivery boy called me but didn't delivered the product he postponed the delivery to 23 rd September. On 23 rd September again anothe delivery boy called and again he not delivered the product. And in night I saw that it is showing the status as delivery rescheduled to 24 th September (today) but today no one called me and updated the status as consignee not available.
                                    ...
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                                    Anonymous8890
                                    from Delhi, Delhi
                                    Sep 25, 2021
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                                    It's been more than ten days my product is still showing transit..The tracking site is showing false estimation dates daily. Atleast assure me a genuine date when I receive my product. Please deliver my product soon as possible. I beg for your attention and take serious action on my case. Please deliver my product to me. 🙏🙏 Tracking ID[protected]
                                    +2 photos
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