Delhivery Complaints & Reviews

Delivery boy ko roz call lga rhe h mera parsel pikup h usko leke nhi ja rha h riz thla de rha h kh rha h ki kl aynge parso aynge roz ka yhi drama h mere parsel ki return date nikli ja rhi h

Showing out for delivery, but with no assigned Agent name & phone, , as of today.
Yesterday, although we are home, but they have entered out for delivery & subsequently " consignee not available".

So the office at Delhivery Serive office of Dibrugarh is making up/faking things.

Please assure & ensure the delivery tracking I'd is [protected]

I have ordered a shipment from Kolkata to Bhubaneswar and the courier was picked up from my house on 3rd of october, 2021. It showed a tentative date of reaching Bhubaneswar by 8th October, 2021.

The order got shipped to Dankuni on 5th October and is still in Dankuni till now without any further updates. The customer care keeps on telling "will update status within 2 days"

The courier is urgent and needs to get delivered ASAP to Bhubaneswar. Kindly help regarding this.

Order no. AWB[protected]

I ordered a product worth 1895/-
My ordered was shipped on 4th and till date I haven't received any updates. It was supposed to come from Kolkata and today its 8th it still shows Kolkata. Every time i check it shows right on track. I dont know if it has left for Kanpur or in transit. I am clueless. This is one hell of a service. I NEED MY EXACT UPDATES FROM THEM.

I booked a parcel from chennai to jaipur on 14th september 2021, its 8th october today the parcel shows in jaipur since 3rd, but everyday delivery rescheduled, they dont have office they dont have phone number they dont have any CUSTOMER HELPLINE, this is the last time will be using this ###.

I registered for the express delivery option at Delhivery. I gave the parcel on 2nd of October 2021, as 7th of October 2021 was my Anniversary. At first, estimated date was 7th, then for 3 days the parcel did not move out of Ahmedabad. The estimated date then became 8th October. I started raising constant issues, but, no one contacted or replied properly or understood the fact that is was an urgent requirement. The only 'promise' they made was that they will deliver it on 8th. So, to top that off, today i.e on 8th October, they changed the delivery date to 9th October, in spite of my constant and ardent requests. Probably express means delay in Delhivery language.
I request a full refund, though it will not help with my anniversary surprise being ruined, but, it will still feel a bit good.

My tracking ID is [protected], they haven't updated since 5th October that where my courier is its been 4 days, still i don't have any update regarding shipment since 5th october

I was ordered a material on 30th September 2021. And 1st October that product was shipped from howrah approx 30km from my home on 3rd my percel was moved in dankuni and after that till now today is 8th and still my percel in dankuni. I have never seen this kind of courier service in my life. Seriously

My tracking id is:[protected]

Courier despatched on 01.10.21 but till now not received the courier. Its take too much time than other courier services.

This is regarding AWB[protected]. &[protected]. The shipments aren’t moving. Because of lack of professionalism, businesses are getting hit and Delhivery is not doing anything about it not even replying to messages/mail. They have joined the league of worst services by logistics company. These are two shipments am referring to but these are not the only cases, every shipment through Delhivery is suffering. If they can’t function they should declare and not being loss of income to others.

Delivery has not delivered my product and when I track, it says cancelled or refused by consignee. I have not got any call from any agent.

Dear sir track id [protected] muje mera curijar emarjacy chahiye kyoki usme medicine dely huaa to kisi ki jan ja sakti hai.please jha hai mera curiyar vha ka number chahiye please help me.[protected]

AWB No[protected]

As mention awb no parcel send 27th sep to my address Naihati. I repeatedly tracking the parcel but still not received it. 4th oct is showing that it was in naihati hub. But no one call me and revert back the parcel to dankuni again. Aslo I mailed but didn't get any information. I want my parcel before 10th oct. I booked that product for puja purpose. Pls help .

Priyanka Banerjee Ghosh
[protected]

The owner has dispatched the package on 20th sept. The package is reportedly at Noida. Yet not receiving it. Need the delivery to be done by Tomorrow. It's urgent
Tracking number[protected]

A package with AWB no. [protected] (ref attachment MYPACKAGE) was NOT delivered to the stipulated address. Instead, a different package was delivered whose tracking ID is as attached herewith. The former package is untraceable as of now. This gross negligence is highly deplorable as is causing a great deal of anxiety to myself and my customer. Kindly resolve this matter as soon as possible.
Called customer care of Ms. SHIPROCKET, the app thru which the delivery was arranged, but they refused on the pretext that the complaint was raised 2 days after receipt of the swapped package. Please note that the original recipient was out of station for those 2 days and a representative had received the package.

Regards

Antara Bhattacharya.

Dear Sir/Madam
Most humbly and respectfully I wanted to say that I have booked an urgent parcle from Ahmedabad to bhopal on 23rd September via Delhivery doorstep pickup and drop service whose tracking number is[protected]. And now it's the end of 13 days the parcle is not yet delivered to my address they are still asking for more time I don't know what the problem is the are also not explaining about my parcle they only reply on my name and say that my parcle will be deliver net day and they are saying that from almost a week and now I didn't have any choise that is the reason I am complaining here please help me with it and show them that a common man also have their rights.
Thankyou

The money from paytm bank is been deducted two times your delhivery agent did not received 984 + 984 two times i haven’t received it back also where is it whats going on

The owner has dispatched the package on 29th sept. The package is reportedly at Dankuni. Yet not receiving it. Need the delivery to be done by Tomorrow. It's urgent.

My Trading No.[protected] delivery date[protected]
But I am not received still now

Good evening,

To begin with I have had good experience with so many courier companies in the world and have never faced such an unreliable and inefficient service.

This is in regards to tracking. N*** ***y. Dealautoo company, replacement earpads. Order ID ‪[protected]‬
Please do find attached the reviews on the net regarding this particular branch (aluva, kunnathunad). I have attached the proof so that you don't have you just take my word. Be rest assured I will be escalating the issue to the top most level possible. Its not about the package that I ordered any more.

I have also attached the proof of what they claim that the attempt was made to deliver the product. I understand delhivery is a good courier company however due to the rude, lazy behavior of some employees working in (Aluva Kunnathunad branch) I am afraid the image of the company is been brought down.

First of all I would like to understand the definition of (attempt made for delivery). I don't see any effort or attempt made to deliver the product for which the money has been already PAID in full. My phone has never had network issues. And when I say that I mean it. I never had any one telling me that they couldn't reach me because of network issues. So if someone tells me that they tried calling me and there was no network its impossible and that too on 2 attempts made on 2 different dates.

As per the records 2 attempts were made. First attempt was made on 3rd Oct around 8.30pm. Second attempt was made on 4th Oct around 8.30pm. It must be a miracle that all other humans trying to get in touch with me are successful however only DELHIVERY employees cannot get in touch.
Why such a lazy and sloppy behaviour?

Today a person called me to inform about the delivery. I wonder how he was able to connect today. Must be another miracle. My wife answered the phone so couldnt speak to the person. However I called back on the number to know the issue

On asking him why was there a delay in delivering the product which was lying at their place for the past 5 days. He had the odascity to yell at me and tell me that why are you using a mobile if you can't pick up. If I could I would have provided a detailed billing record. There was no such calls made. I informed him I had already sent an email to the dealer and will be sending another email to Delhivery team. His response was a mocking laughter and a comment you do whatever you want now I will deliver the product if I can by 3pm.

From the net I found out that the branch for Delhivery was not even 5 mins walk from my place. So I decided to walk there myself on 5th Oct around 5.30pm to find out what's happening. I was informed they moved to another place. Upon further enquiry I realised the new office was relocated close by and was not even 5 mins travel by bike or car.
I don't see any reason other than laziness, casual attitude towards work, no respect from an employee towards their company, for not delivering the product. Such kind of people don't deserve to work for reputed company. They as it is don't have a self respect or basic etiquette and they spoil the image of a company. Even after this wake up call if Delhivery team is not going to look into the matter then I have no words to say other than good luck and keep it up. I would strongly suggest you to check the reviews made about the ALUVA, KUNNATHUNAD branch service.