Delhivery Complaints & Reviews

AWB No-:[protected]

One of my parcel is showing delivered on 27th September, 2021 but my customer claims that she has not received it. Today evening, my customer called me and asked me about the delay of her order. I checked the status and told her that it had been delivered. But my customer said she was out of station and no phone call received from any delivery agent.

I always prefer Delhivery courier as they provide OTP based delivery service. But after getting my customer complaint, I checked the tracking history of AWB NO[protected] and find out that there is no notification about phone call by agent and OTP verified delivery.

I complained about this issue through customer care service of Shyplite over phone. But the answer of customer care executive was not satisfactory to me. So I write down this mail again. Even, any complain docket number does not provided by customer care executive. She said that AWB NO-:[protected] is complain number itself. Please resolve this issue as soon as possible.

Sir my pick up is not done from many days about 5-6days has been passed and now today I'm receiving the message as follow
"We attempted the pickup today but pickup wasn't ready. "
From 5-6 days it is ready and none of them has reached at my place and now messaging wrong about it.
Please consider
Thanks 🙏
Regards

Hi, it's been 11 days that my bike was taken for parcel from delhi to patna. I still have not received it. The number I got to contact tell me that delivery will be made tomorrow. This has been going since 24th September 2021. And today nobody is picking any call also nobody is providing me with the address where my bike is in patna so that I can go and get it. I hope it's not stolen by DELHIVERY people. Contact number [protected]

I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery they had said that we will hear you within 2 days . But still now they haven't responded me . The documents are very important for me . There is also not any working mobile number of delhivery available for customers .
AWB[protected] .

I didnt get my percel yet but status is showing delivered. How its happening?
I dont want to know anything Ijust want my percel in hand otherwise u have to refund my money back. Ur delivery boy called me at 4.30 pm to recieve my percel but Iwas not present in my home, I asked him to give my percel my neighbor but after reach my home my neighbor is telling me delivery boy didn't give them any percel. Now I called the delivery boy he said me he will give the percel within 1 hr but still now I m not getting my percel. Please do the action against the dlivery boy name is Joy mondol.

I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
That parcel important items of company . They have not lost the parcel as informed by agent . I want my parcel .

@delhivery
@help_delhivery
Dear Delhivery,
We are here to complaint about the Delhivery station manager located at Erode District, Tamilnadu State India. Before 3 days the Delhivery office Manager, Erode, spoken rude in phone call with us while pickup the E-commerce shipment packages in our address. After that he guided his team mates and Field executive to not Pickup the shipments from our company hereafter. We are now with 89 shipments available for pickup by Delhivery. We are hereby waiting more than 4 days and still Delhivery is not picked up a single package. Delhivery FE daily visiting our address and just returning the return Shipment and leaving the location without Pickup of new shipments. These kind of Manager with with cringe and revenging character from Delhivery courier will cause serious issues in flow of shipments and also he is personally revenge our business using Delhivery Courier. Please do needful and arrange the pickup of packages soon. Please ask to process smooth without revenging character by Erode district Delhivery office manager as ot affects customers seriously.
Regards Manikandan P phone: [protected]
The tracking numbers are below,
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AWBd[protected] it is supposed to be delivered on 19th of september but till now i haven't received the item. Pathetic courier service

Hi,
I booked my courier package and its delivery expected date was 25th September but still didn’t received my package . I tried to reach with company staff but they are not responding. Please help me to get my package. It is containing documents and which very important for me . I need urgently.

Regards,
Mahima Tiwari

I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery they had said that we will hear you within 2 days . But still now they haven't responded me . The documents are very important for me . There is also not any working mobile number of delhivery available for customers .

Money got deducted from my account twice, but I did not receive any message from Delhivery. There's no customer service number to call or complain. They don't reply soon on the email. Their website is poor. Two times, I tried booking a pickup, money got deducted but no message received. 174+174 twice amount deducted. Either arrange a pickup or refund my money as soon as possible....

I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.

Hi Team,

I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

Could you please assist in getting the shipment return and get the refund on the same at the earliest.

Thank you

Sir/mam, my order for AWB NUMBER :[protected] has not been delivered yet to me . Also the status is showing that "Order refused or cancelled by Consignee". But in reality i have never refused or cancelled this order, infact i have never got any call regarding the delivery of my order.. So, i request you to deliver my product TODAY as soon as possible as it is urgent, And also update the status of my SHIPMENT.

I have done payment through paytm UPI & transaction on 15.09.2021 was successfully done, but got message from delhivery that payment not received, if debited from your account will get refunded. Still not received any refund.

Please initiate the refund asap

I received important documents from my company with id :[protected]

The delhivery service and logistics folded the parcel and my documents are now ruined!

Even though the package was not torn, it was folded! thats really pathetic handling of documents.

Please have some concern for the contents of the shipments. It is quite important to some o[censored]s!

I call tou the main head of dehlivry office nadaun HP. but he blocked my nomber and then switched off the phone.and never replying the calls.this is not a first time. evrey time repeated.so i kindly requested pls take a good decision and chnge this prson with another.🙏🏿

Tracking ID :

The product was supposed to be handed over to me on 23rd but the rude delivery agent called me and said up front that he can't deliver it. In the app it is showing arriving 24th and till today no update on the same. I have raised several complaints on the site but no action was taken. It is just a mental harassment for the customers

Parcel booked on 18-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..

The delivery boy once called me and told to cancel my order and to tell cancellation code. i resisted to deliver my order as i need it because i paid the delivery charges before and I called them and sent mails to their service but they returned my order with out my concern