Delhivery Complaints & Reviews

Hi,

My shipment ( AWB[protected], was in same location as delivery for last 4 days (Oct 01 to Oct 05 ). I tried multiple times to contact the customer service which is only available through mail, and was not able to resolve the issue.

Now the updated status is, after being in same location for last 4 days, shipment has been misrouted and will take 9 more days.

There was no communication, even the status wasn't updated for last 4 days and suddenly 9 more days that too when shipment is in same delivery location from last 4 days (Nagpur)

I can't call to customer service, cannot log complain ticket from website and customer service is not responding on mails.

As a customer, I feel helpless and cheated of my time, effort and money.

As there was no prior communication, in case of my movement from my present location, I cannot make the required arrangements at last moment.

I request full refund of my shipping cost as well as penalty on Delhivery for such pathetic and untrustworthy service.

My packet AWB no [protected]. This packet had arrived at Delhivery center on dated 3rd October. But not yet received. No message and call from their side. I want to know that when I will receive my packet. Pls deliver my packet as soon as possible.

Thanks & Regards
Shanu verma
V. P. O- Pangi
Tehsil- Kalpa
District- kinnaur( H. P)
172107

My parcel will be sent in west Bengal
bongaon but after 5 to 6 days stuck in dankuni hub the parcel is left for Bilashpur HR hub in 5.10.21 morning and esteemated delivery shown in 10.10.21. It is so much delayed.

Parcels got Stuck from Delhivery Courier, Dankuni Hub, West Bengal. It's been a long time now i Courier it on 23.09.2021.Since then The parcels got stuck in that branch/hub.No more progress... Please help if possible. I Want my parcels to send to the address mentioned in the parcel as soon as possible. Courier service is very bad... They are not helping at all. [protected](Souvik Biswas) this is my phone number.

It's been a week the product stuck in Chennai warehouse and I reached multiple people to ship it to me but no one responded properly .. clearly worst service ever ..even after dropping multiple mails there is no action taken. Tracking ID :[protected]

I have to return the product. I tried to call delhivery pickup agent but the phone number they provide never connect to them. And when I check the status of return of my product it is showing . I cancelled the return. But I never did so. Kindly help me in this regard.
I also mailed on customer support services of delhivery but there is no response from their side too.
I raised a ticket also.
But I did not get any revert from them.
Kindly help me in this regard.

Didn't received my ordered after rescheduling the date of delivery from yesterday to today at the given time by the delivery tracker. It's already 6:11pm and no calls received from. Their courier service, the courier partner/ delivery boy asked me to reschedule the delivery date as he got confused with the route but now no trace of him or my order .

This is regarding order number[protected]. It has reached my my city on 27 September but still has not been delivered to me.

I have given the product to the delivery agent but after some days showing that my pick up is cancel however I have already handover the parsal to the delivery boy

I'm complaining About Abusing & unappropraite Behavior By Delivery Agent at the time of Delivering my product. In 01/10/2021..

And Today 04/10/2021 still He doesn't Delivered my Product, & my Courier is Very necessary & important Docx.

And no customer support is working at all of Delhivery &Even no reply On mail even after almost 72hrs. Lapsed...

And tracking section it's show that my product arrived on 01/01/2021 & still not Delivered, Agent Call me & say, come at his home & pick my product when I refuse & say you should Come to my address it's your Duty, he refuse & abusing & say now you see consequences.

And now Everyday tracking status Shows that Delivery attempted but house is closed.

Very bad service -*/10 To Delhivery courier service & their Customer support as well...

My #RT 46885182 pick up is never attempted... They forced my signature twice because of which I complaint and now they are refusing to deliver my packages or pick up my packages for return. I got a call from Ajio saying the delivery agents said we were not available but it is a lie... I was waiting at home the whole day.

My shipment with tracking no[protected] was booked on 23rd September and arrived at Dankuni on 26th September. Till date the tracking shows that my shipment will be delivered on 6th oct. I cant find any logical reason for such delay of distance 40 kms to be covered causing my loss of approx 15K.

[protected]
I have a query about my packet awb no- [protected]. My packet was arrived at chirgaon delhivery center on dated 29/9/2021, but not yet delivered to me. There is no message from their side. Even not a single agent tried to call me. I want my packet back as soon as possible. Please do ur kind attention on this issue and solve this as soon as possible and deliver my packet as soon as possible. It's urgent.

Mera parsal delivered show ho rha hai but abi ta delivery nhi huaa or na hi muje koi call aaya parsal prepaid tha to uske liye koi code bi nhi aaya to delivery kese ho sakta hai please contact me [protected] my parsal AwB no.[protected]

Both my products are being handled by Delhivery. I've never seen such a bad delivery service in my life. Both my products were meant to arrive on 29th September but it's showing that they are in transit for the last 3-4 days near a city to mine. It's literally stuck there. Such a disgusting experience from Delhivery. Next time I'll sure cancel my order if the company chooses Delhivery as the courier.

Delivery staf[censored]nprofessionally behavior very bad experience

My package delivery date is 28september but today still not delivered to me.Verry bad delivery service I have ever seen.

This is an escalation from my side for the delay in delievery by your company.

My courier picked up by your company person on 22nd of september and expected delivery date was 25th. But till date I have not received the same. It is kept at your company warehouse (as per system update) for more than 1 week. This document is a bank document and very important for me. But due to this delay I am suffering financially.

I have tried to reach on your customer care phone no which are updated on website, but none of those numbers are working.

I have written few mails to customer care mail id (customer.[protected]@delhivery.com), but unfortunately not received any revert.

I am sure since now the matter has come to your notice, I will receive my courier itself. I am very sorry to mention that this kind of poor service is not at all expected from such a reputed courier service company.

Thanks & Regards
Sourav Chandra
Phn: [protected]

My order was placed on 25 September
And reached the nearest delhivery centre on 27th September (estimated date) and they delayed the order for five days and I haven't still received it. They once called me in between and said the product will be delivered today and that the delivery boy will call but they didnt call and no updates were given. All these days I've been receiving fake updates such as consignee not available, I was at home eagerly waiting, and today on Oct 1 they updated on the website that I refused to take the order and they have been delaying for a long time now, it's already October 1 and I have to go to boarding school, I have been delaying school only for this order

Item shows delivered but not received