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Delhivery Complaints & Reviews

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Updated: Nov 5, 2026
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526
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Delhivery reviews & complaints page 122

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A
Arnab_dg
from Noida, Uttar Pradesh
Sep 30, 2021
Resolved
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Resolved

Address: Kolkata

The delivery with tracking ID[protected] is not getting delviered. They are delaying it every day
Phone - [protected]

Want the product to be delivered within a day as it is urgent
Jan 10, 2022
Complaint marked as Resolved 
Resolved
Delhivery customer support has been notified about the posted complaint.
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    D
    devdasan k
    Sep 30, 2021
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    Address: KAKKUZHI PINDIYATH HOUSE, KARUVANNUR PO

    The RBL Bank sent my card
    Bajaj Finserv RBL Bank Supe... vide AWB No.[protected] the same reached their nearest office and laying there since 24th September 2021 and not delivered
    Delhivery customer support has been notified about the posted complaint.
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      S
      samarati
      from Kolkata, West Bengal
      Sep 30, 2021
      Resolved
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      Resolved

      AWB No-:[protected]

      One of my parcel is showing delivered on 27th September, 2021 but my customer claims that she has not received it. Today evening, my customer called me and asked me about the delay of her order. I checked the status and told her that it had been delivered. But my customer said she was out of station and no phone call received from any delivery agent.

      I always prefer Delhivery courier as they provide OTP based delivery service. But after getting my customer complaint, I checked the tracking history of AWB NO[protected] and find out that there is no notification about phone call by agent and OTP verified delivery.

      I complained about this issue through customer care service of Shyplite over phone. But the answer of customer care executive was not satisfactory to me. So I write down this mail again. Even, any complain docket number does not provided by customer care executive. She said that AWB NO-:[protected] is complain number itself. Please resolve this issue as soon as possible.
      Nov 13, 2021
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2021
      Delhivery Customer Care's response
      Hi. We are working on the complaint raised and will resolve on priority. Thanks
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        T
        Tends
        from Ludhiana, Punjab
        Sep 29, 2021
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        Sir my pick up is not done from many days about 5-6days has been passed and now today I'm receiving the message as follow
        "We attempted the pickup today but pickup wasn't ready. "
        From 5-6 days it is ready and none of them has reached at my place and now messaging wrong about it.
        Please consider
        Thanks 🙏
        Regards
        Delhivery customer support has been notified about the posted complaint.
        Hi, please drop an email to customer.[protected]@delhivery.com along with your AWB number. We will address this on priority.
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          S
          Sailaab Anthony
          Sep 29, 2021
          Resolved
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          Resolved

          Hi, it's been 11 days that my bike was taken for parcel from delhi to patna. I still have not received it. The number I got to contact tell me that delivery will be made tomorrow. This has been going since 24th September 2021. And today nobody is picking any call also nobody is providing me with the address where my bike is in patna so that I can go and get it. I hope it's not stolen by DELHIVERY people. Contact number [protected]
          Nov 1, 2021
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Oct 01, 2021
          Delhivery Customer Care's response
          Hi, shipment has been delivered on 1-Oct-21. Thanks
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            K
            Kalyan08
            from Panipat, Haryana
            Sep 29, 2021
            Resolved
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            Resolved

            I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery they had said that we will hear you within 2 days . But still now they haven't responded me . The documents are very important for me . There is also not any working mobile number of delhivery available for customers .
            AWB[protected] .
            Sep 30, 2021
            Complaint marked as Resolved 
            I had got my shipment but after 10 days .
            Delhivery customer support has been notified about the posted complaint.
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              S
              Sanchita Basak
              Sep 29, 2021
              Resolved
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              Resolved

              Address: 43B Raja Naba Krishna Street Kolkata 700005

              I didnt get my percel yet but status is showing delivered. How its happening?
              I dont want to know anything Ijust want my percel in hand otherwise u have to refund my money back. Ur delivery boy called me at 4.30 pm to recieve my percel but Iwas not present in my home, I asked him to give my percel my neighbor but after reach my home my neighbor is telling me delivery boy didn't give them any percel. Now I called the delivery boy he said me he will give the percel within 1 hr but still now I m not getting my percel. Please do the action against the dlivery boy name is Joy mondol.
              Nov 1, 2021
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Oct 01, 2021
              Delhivery Customer Care's response
              Hi, please help us with the AWB. As per our record, there are two AWBs available with your number as registered number and both the shipment have been delivered post OTP verification. Thanks
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                A
                anand_sharma26
                Sep 29, 2021
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                Address: Bhusawal

                I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
                That parcel important items of company . They have not lost the parcel as informed by agent . I want my parcel .
                Delhivery customer support has been notified about the posted complaint.
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                  M
                  Makaero Crispy Deals
                  from Pathankot, Punjab
                  Sep 29, 2021
                  Resolved
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                  Resolved

                  Address: Kongampalayam, Erode

                  @delhivery
                  @help_delhivery
                  Dear Delhivery,
                  We are here to complaint about the Delhivery station manager located at Erode District, Tamilnadu State India. Before 3 days the Delhivery office Manager, Erode, spoken rude in phone call with us while pickup the E-commerce shipment packages in our address. After that he guided his team mates and Field executive to not Pickup the shipments from our company hereafter. We are now with 89 shipments available for pickup by Delhivery. We are hereby waiting more than 4 days and still Delhivery is not picked up a single package. Delhivery FE daily visiting our address and just returning the return Shipment and leaving the location without Pickup of new shipments. These kind of Manager with with cringe and revenging character from Delhivery courier will cause serious issues in flow of shipments and also he is personally revenge our business using Delhivery Courier. Please do needful and arrange the pickup of packages soon. Please ask to process smooth without revenging character by Erode district Delhivery office manager as ot affects customers seriously.
                  Regards Manikandan P phone: [protected]
                  The tracking numbers are below,
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                  Oct 31, 2021
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2021
                  Delhivery Customer Care's response
                  Hi, we are working on to address your issues and resolve it on priority. We will keep you updated on the email thread that is going on with our support team,
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                    U
                    ujjal88
                    from Kolkata, West Bengal
                    Sep 29, 2021
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                    AWBd[protected] it is supposed to be delivered on 19th of september but till now i haven't received the item. Pathetic courier service
                    Delhivery customer support has been notified about the posted complaint.
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                      M
                      from Allahabad, Uttar Pradesh
                      Sep 29, 2021
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                      Address: Plot Number- 5, Gurgaon Sector 44, Gurgaon - 122003 (Near Ramanda Hotel)

                      Hi,
                      I booked my courier package and its delivery expected date was 25th September but still didn’t received my package . I tried to reach with company staff but they are not responding. Please help me to get my package. It is containing documents and which very important for me . I need urgently.

                      Regards,
                      Mahima Tiwari
                      Delhivery customer support has been notified about the posted complaint.
                      Hi, shipment against AWB[protected] is out for delivery today. Thanks!!
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                        K
                        Kalyan08
                        from Panipat, Haryana
                        Sep 28, 2021
                        Resolved
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                        Resolved

                        I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery they had said that we will hear you within 2 days . But still now they haven't responded me . The documents are very important for me . There is also not any working mobile number of delhivery available for customers .
                        Sep 30, 2021
                        Complaint marked as Resolved 
                        I had got my shipment but after 10 days .
                        Delhivery customer support has been notified about the posted complaint.
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                          N
                          Nikitamundra7
                          Sep 28, 2021
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                          I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            Sunil Kumar Jagadish
                            Sep 27, 2021
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                            Hi Team,

                            I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

                            Could you please assist in getting the shipment return and get the refund on the same at the earliest.

                            Thank you
                            Delhivery customer support has been notified about the posted complaint.
                            Sep 27, 2021
                            Updated by Sunil Kumar Jagadish
                            Hi Team,

                            I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

                            Could you please assist in getting the shipment return and get the refund on the same at the earliest.

                            Thank you
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                              T
                              Tanu6
                              Sep 27, 2021
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                              Sir/mam, my order for AWB NUMBER :[protected] has not been delivered yet to me . Also the status is showing that "Order refused or cancelled by Consignee". But in reality i have never refused or cancelled this order, infact i have never got any call regarding the delivery of my order.. So, i request you to deliver my product TODAY as soon as possible as it is urgent, And also update the status of my SHIPMENT.
                              Delhivery customer support has been notified about the posted complaint.
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                                D
                                Dhananjay Jha5
                                from Jammu, Jammu and Kashmir
                                Sep 27, 2021
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                                Address: Biostadt India Limited, Lane No -3, SIDCO Industrial Complex, Bari-Brahmana, Jammu, 3

                                I have done payment through paytm UPI & transaction on 15.09.2021 was successfully done, but got message from delhivery that payment not received, if debited from your account will get refunded. Still not received any refund.

                                Please initiate the refund asap
                                Delhivery customer support has been notified about the posted complaint.
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                                  P
                                  Pooja Dyta
                                  Sep 26, 2021
                                  Resolved
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                                  Resolved

                                  I received important documents from my company with id :[protected]

                                  The delhivery service and logistics folded the parcel and my documents are now ruined!

                                  Even though the package was not torn, it was folded! thats really pathetic handling of documents.

                                  Please have some concern for the contents of the shipments. It is quite important to some o[censored]s!
                                  Oct 30, 2021
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2021
                                  Delhivery Customer Care's response
                                  Hi, we will act on your feedback to ensure that such incidents don't get repeated again. Thanks for helping us to improve.
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                                    D
                                    Deeksha 6731
                                    Sep 26, 2021
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                                    Address: nadaun himachal pradesh

                                    I call tou the main head of dehlivry office nadaun HP. but he blocked my nomber and then switched off the phone.and never replying the calls.this is not a first time. evrey time repeated.so i kindly requested pls take a good decision and chnge this prson with another.🙏🏿
                                    Delhivery customer support has been notified about the posted complaint.
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                                      A
                                      ArchitaD
                                      from Kolkata, West Bengal
                                      Sep 26, 2021
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                                      Tracking ID :

                                      The product was supposed to be handed over to me on 23rd but the rude delivery agent called me and said up front that he can't deliver it. In the app it is showing arriving 24th and till today no update on the same. I have raised several complaints on the site but no action was taken. It is just a mental harassment for the customers
                                      Delhivery customer support has been notified about the posted complaint.
                                      Sep 26, 2021
                                      Updated by ArchitaD
                                      The issue is not yet resolved
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                                        A
                                        Ashish12satav
                                        Sep 26, 2021
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                                        Address: TAPTI COLONY BORGAON, TEHSIL SAUSAR, DISTT.CHHINDWARA CHHINDWARA,MADHYA PRADESH-480106 Landmark :NEAR JAI BHOLE BOOK DEPO MOBILE SHOP

                                        Parcel booked on 18-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..
                                        Delhivery customer support has been notified about the posted complaint.
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