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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
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Delhivery reviews & complaints page 122

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N
Nikitamundra7
Sep 28, 2021
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I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
Delhivery customer support has been notified about the posted complaint.
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    Sunil Kumar Jagadish
    Sep 27, 2021
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    Hi Team,

    I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

    Could you please assist in getting the shipment return and get the refund on the same at the earliest.

    Thank you
    Delhivery customer support has been notified about the posted complaint.
    Sep 27, 2021
    Updated by Sunil Kumar Jagadish
    Hi Team,

    I had booked 2 pieces of silk saree and got delivered through delhivery services (Order# [protected], Invoice# Retail01009, Invoice date 18/9/2021). I see the quality of the material is not good and wanted to return the shipment back to the seller.

    Could you please assist in getting the shipment return and get the refund on the same at the earliest.

    Thank you
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      T
      Tanu6
      Sep 27, 2021
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      Sir/mam, my order for AWB NUMBER :[protected] has not been delivered yet to me . Also the status is showing that "Order refused or cancelled by Consignee". But in reality i have never refused or cancelled this order, infact i have never got any call regarding the delivery of my order.. So, i request you to deliver my product TODAY as soon as possible as it is urgent, And also update the status of my SHIPMENT.
      Delhivery customer support has been notified about the posted complaint.
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        D
        Dhananjay Jha5
        from Jammu, Jammu and Kashmir
        Sep 27, 2021
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        Address: Biostadt India Limited, Lane No -3, SIDCO Industrial Complex, Bari-Brahmana, Jammu, 3

        I have done payment through paytm UPI & transaction on 15.09.2021 was successfully done, but got message from delhivery that payment not received, if debited from your account will get refunded. Still not received any refund.

        Please initiate the refund asap
        Delhivery customer support has been notified about the posted complaint.
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          P
          Pooja Dyta
          Sep 26, 2021
          Resolved
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          Resolved

          I received important documents from my company with id :[protected]

          The delhivery service and logistics folded the parcel and my documents are now ruined!

          Even though the package was not torn, it was folded! thats really pathetic handling of documents.

          Please have some concern for the contents of the shipments. It is quite important to some o[censored]s!
          Oct 30, 2021
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Sep 27, 2021
          Delhivery Customer Care's response
          Hi, we will act on your feedback to ensure that such incidents don't get repeated again. Thanks for helping us to improve.
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            D
            Deeksha 6731
            Sep 26, 2021
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            Address: nadaun himachal pradesh

            I call tou the main head of dehlivry office nadaun HP. but he blocked my nomber and then switched off the phone.and never replying the calls.this is not a first time. evrey time repeated.so i kindly requested pls take a good decision and chnge this prson with another.🙏🏿
            Delhivery customer support has been notified about the posted complaint.
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              A
              ArchitaD
              from Kolkata, West Bengal
              Sep 26, 2021
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              Tracking ID :

              The product was supposed to be handed over to me on 23rd but the rude delivery agent called me and said up front that he can't deliver it. In the app it is showing arriving 24th and till today no update on the same. I have raised several complaints on the site but no action was taken. It is just a mental harassment for the customers
              Delhivery customer support has been notified about the posted complaint.
              Sep 26, 2021
              Updated by ArchitaD
              The issue is not yet resolved
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                A
                Ashish12satav
                Sep 26, 2021
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                Address: TAPTI COLONY BORGAON, TEHSIL SAUSAR, DISTT.CHHINDWARA CHHINDWARA,MADHYA PRADESH-480106 Landmark :NEAR JAI BHOLE BOOK DEPO MOBILE SHOP

                Parcel booked on 18-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..
                Delhivery customer support has been notified about the posted complaint.
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                  M
                  Madhuri 359
                  from Visakhapatnam, Andhra Pradesh
                  Sep 26, 2021
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                  Website: www.delhivery.com

                  The delivery boy once called me and told to cancel my order and to tell cancellation code. i resisted to deliver my order as i need it because i paid the delivery charges before and I called them and sent mails to their service but they returned my order with out my concern
                  Delhivery customer support has been notified about the posted complaint.
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                    Ashish12satav
                    Sep 26, 2021
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                    Address: TAPTI COLONY BORGAON, TEHSIL SAUSAR, DISTT.CHHINDWARA CHHINDWARA,MADHYA PRADESH-480106 Landmark :NEAR JAI BHOLE BOOK DEPO MOBILE SHOP

                    Parcel booked on 17-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..
                    Delhivery customer support has been notified about the posted complaint.
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                      A
                      arundenzil
                      from Vadodara, Gujarat
                      Sep 26, 2021
                      Resolved
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                      Resolved

                      Item returned on 07 -Sep-2021/with AWB[protected]/ No updates till date.
                      Dear Sir/Ma'am,
                      Good Day.

                      There is still no update for me on the below mentioned package which was collected from my residence as a return to worldithub.

                      Below details:-
                      Your NMB package with AWB[protected] will be picked today by agent [protected] - Delhivery

                      Till date I haven't received any sms nor any update on the above mentioned parcel, whether it is reached back to seller or not.

                      Please look into this matter.

                      Best Rgds,
                      Arun Rodrigues
                      Mobile number : [protected]
                      Oct 29, 2021
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2021
                      Delhivery Customer Care's response
                      Hi, shipment against AWB[protected] has been Delivered to the Merchant on 14-Sep-21.
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                        P
                        Pratiksha T
                        from Nagpur Rural, Maharashtra
                        Sep 25, 2021
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                        Address: TCIEXPRESS LIMITED GS 10, PURVA HEIGHTS APARTMENT, PLOT NO. 54, TIRUPATI SHIVAJI CHOWK, NEAR ANIL SWEET BHANDAR, Khadgaon ROAD WADI Nagpur 440023

                        Parcel booked on 17-Sep with the proper address OTP has been received before 3 days but still parcel not receive.. awaiting for the same since 3 days.. get this delivered today on address below..

                        TCIEXPRESS LIMITED
                        GS 10, PURVA HEIGHTS APARTMENT, PLOT NO. 54,
                        TIRUPATI SHIVAJI CHOWK, NEAR ANIL SWEET BHANDAR,
                        Khadgaon ROAD WADI Nagpur MH
                        Pin No 440023
                        Delhivery customer support has been notified about the posted complaint.
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                          R
                          Rajesh Kaminenipalle
                          Sep 25, 2021
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                          Address: Kanipakam
                          Website: Delhivery

                          Delhivery courier tracking ID:[protected]

                          The product has been reached nearest location of mine(chittoor-15km) on 23rd sep but still they didn't moved it to out for delivery. Every day they changed the expected date of delivery. How irresponsible the courier people are. Even after I raised query I didn't get any response from delhivery courier why the product taking long time to deliver. I don't know when it is going to deliver.
                          Delhivery customer support has been notified about the posted complaint.
                          It is really worst experience for me with the Delhivery courier... Still I didn't get my product... What the hell courier people are doing... How negligence and irresponsible courier service... Even I didn't get any information regarding product.. It has reached my nearest location one week ago...
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                            K
                            Kartikjasra1998
                            from Dirba, Punjab
                            Sep 25, 2021
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                            I am short of words when I am writing this about such a poor form of courier service that is running in our country and everyone can guess it, yeah, right, the ' Delhivery courier/logistics company'. Apparently my order with tracking number[protected], was to reach me on 16th sept, 2021 but it did not, when I called my local Delhivery courier office guy he told me that we have your courier and we'll deliver it today. So I waited, but it didn't reached me at all. Next day I contacted him again but his phone was switched off, I reached their redressal mail and they said that they will expedite it and to give them "some" time. Yeah mind this "some" because it can be weeks, months or years too. But till now, 24th sept, I haven't received the courier. I luckily was able to connect with the local courier guy and he said that he has the courier and will deliver it today. But it's not. They are not making any progress on this. I have lost all hope. The service is pathetic at it's best. So I am reaching out for a consumer complaint. Hope this would help. Cheers.
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              ajaypozhikavu
                              from Kollam, Kerala
                              Sep 25, 2021
                              Resolved
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                              Resolved

                              Address: Kozhikode, kerala

                              My product reached Calicut 4 days ago. On 22 nd September the delivery boy called me but didn't delivered the product he postponed the delivery to 23 rd September. On 23 rd September again anothe delivery boy called and again he not delivered the product. And in night I saw that it is showing the status as delivery rescheduled to 24 th September (today) but today no one called me and updated the status as consignee not available.
                              Is delhivery a delivery partner or cheating partner. Don't cheat customers like this
                              AWB :[protected]

                              Updated. :
                              Now the status is showing as maximum attempt reached. Without even trying to deliver you are saying that maximum attempt reached. Why you are doing this buisiness. Aren't you a courier service..why you are giving salary to delivery boys. They are not like to deliver the product. 2 times the delivery boy he will bring the product, but they didn't, today without even calling you said consignee not available, now it is showing maximum attempt reached. What is your policy. always without delivering the product is returning.
                              That product was important to me.
                              From today onward whenever I order a product or sent a courier I will definitely cancel it if the delivery is through delhivery
                              Very bad experience.
                              AWB :[protected]
                              Sep 27, 2021
                              Complaint marked as Resolved 
                              First I contacted through email but the response was not a solution they said the product is processed for return and they said to contact the seller. After that response I complainted on various platforms Including social media. After lots of complaint one person from main office called me said they are re attemting and will deliver. Then I got it delivered. If I didn't made a complaint I will not get my product back
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              Delhivery Customer Care's response
                              Hi, as per our record, shipment against AWB[protected] has been Delivered on 25-Sep-21.
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                                A
                                Anonymous8890
                                from Delhi, Delhi
                                Sep 25, 2021
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                                It's been more than ten days my product is still showing transit..The tracking site is showing false estimation dates daily. Atleast assure me a genuine date when I receive my product. Please deliver my product soon as possible. I beg for your attention and take serious action on my case. Please deliver my product to me. 🙏🙏 Tracking ID[protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  nandz231
                                  Sep 24, 2021
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                                  My office has shipped a package to my home address, there is a delay in the delivery which is understandable but there is no working number where I can contact the support and get to know the reason for the delay, the numbers present on google are not working and there is no number present on their website. Currently I only have to rely on tracking website. It is really frustrating.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    D
                                    Daniel Angali
                                    from Ernakulam, Kerala
                                    Sep 24, 2021
                                    Resolved
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                                    Resolved

                                    I have ordered a product from purple ark.

                                    Delivery agent is denying home delivery.

                                    Below are my tracking ID

                                    [protected]

                                    [protected]

                                    It would be better you do inform us that it is point delivery while booking the order.

                                    Instead of troubling the customer like this
                                    Aug 2, 2023
                                    Complaint marked as Resolved 
                                    I had to go on my own and get the product, because I needed that product urgently, And I had bare 500 Rs the auto charges separately, Very worst experience with Delhivery.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2021
                                    Delhivery Customer Care's response
                                    Hi, apologize for the inconvenience caused. We are working on your escalation and will get the shipments delivered to your address.
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                                      PPShreya
                                      from Kolkata, West Bengal
                                      Sep 24, 2021
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                                      Address: Kolkata

                                      Delhivery's delivery executive has been harassing me for a month. Not delivering products, not picking up products for return. Coming to my house, calling me just to harass, putting up fake attempts of delivery. Have raised multiple tickets from Delhivery's website, have not got a single response.
                                      Delhivery customer support has been notified about the posted complaint.
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                                        ajaypozhikavu
                                        from Kollam, Kerala
                                        Sep 24, 2021
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                                        Address: Kerala

                                        My product reached Calicut 4 days ago. On 22 nd September the delivery boy called me but didn't delivered the product he postponed the delivery to 23 rd September. On 23 rd September again anothe delivery boy called and again he not delivered the product. And in night I saw that it is showing the status as delivery rescheduled to 24 th September (today) but today no one called me and updated the status as consignee not available.
                                        Is delhivery a delivery partner or cheating partner. Don't cheat customers like this
                                        Delhivery customer support has been notified about the posted complaint.
                                        Sep 24, 2021
                                        Updated by ajaypozhikavu
                                        Now the status is showing as maximum attempt reached. Without even trying to deliver you are saying that maximum attempt reached. Why you are doing this buisiness. Aren't you a courier service..why you are giving salary to delivery boys. They are not like to deliver the product. 2 times the delivery boy he will bring the product, but they didn't, today without even calling you said consignee not available, now it is showing maximum attempt reached. What is your policy. always without delivering the product is returning.
                                        That product was important to me.
                                        From today onward whenever I order a product or sent a courier I will definitely cancel it if the delivery is through delhivery
                                        Very bad experience.
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