Hi Team,
I have received a order from Saniya (Baidyabati, West Bengal, 712222) that was not ordered by me.
The product was delivered on 23rd August which was in a CoD mode with an amount of 350/-. The tax invoice does not have the contact info of the seller. The delivery person also did not have the contact info of the seller.
I think this is a big glitch in the part of Delhivery as they should have the contact info of the seller else there will be a lot of fraudulent delivery like this.
My purchase order number is [protected] and I want full refund of the amount in exchange for the refund of the product received. I have no clue on who placed the order or how she got the address so, could not raise a refund request on my own..
Please look into this at the earliest.
Thanks,
Nandita
Delhivery customer support has been notified about the posted complaint.
Greetings from ShopClues.com
We apologize for the inconvenience which has been caused to you against the Order ID[protected] for New Way PVC Decals Wall Sticker (7564) Colourful/Multicolor Ganesha.
We have forwarded your issue to our concern team to investigate the matter. Our team will share the update with you in next 48 hours.
We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.
Best Regards,
Customer Support Team
ShopClues.com