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Delhivery Complaints & Reviews

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Updated: Sep 8, 2026
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Delhivery reviews & complaints page 123

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A
ajaypozhikavu
from Kollam, Kerala
Sep 25, 2021
Resolved
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Resolved

Address: Kozhikode, kerala

My product reached Calicut 4 days ago. On 22 nd September the delivery boy called me but didn't delivered the product he postponed the delivery to 23 rd September. On 23 rd September again anothe delivery boy called and again he not delivered the product. And in night I saw that it is showing the status as delivery rescheduled to 24 th September (today) but today no one called me and updated the status as consignee not available.
Is delhivery a delivery partner or cheating partner. Don't cheat customers like this
AWB :[protected]

Updated. :
Now the status is showing as maximum attempt reached. Without even trying to deliver you are saying that maximum attempt reached. Why you are doing this buisiness. Aren't you a courier service..why you are giving salary to delivery boys. They are not like to deliver the product. 2 times the delivery boy he will bring the product, but they didn't, today without even calling you said consignee not available, now it is showing maximum attempt reached. What is your policy. always without delivering the product is returning.
That product was important to me.
From today onward whenever I order a product or sent a courier I will definitely cancel it if the delivery is through delhivery
Very bad experience.
AWB :[protected]
Sep 27, 2021
Complaint marked as Resolved 
First I contacted through email but the response was not a solution they said the product is processed for return and they said to contact the seller. After that response I complainted on various platforms Including social media. After lots of complaint one person from main office called me said they are re attemting and will deliver. Then I got it delivered. If I didn't made a complaint I will not get my product back
Delhivery customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
Delhivery Customer Care's response
Hi, as per our record, shipment against AWB[protected] has been Delivered on 25-Sep-21.
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    A
    Anonymous8890
    from Delhi, Delhi
    Sep 25, 2021
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    It's been more than ten days my product is still showing transit..The tracking site is showing false estimation dates daily. Atleast assure me a genuine date when I receive my product. Please deliver my product soon as possible. I beg for your attention and take serious action on my case. Please deliver my product to me. 🙏🙏 Tracking ID[protected]
    Delhivery customer support has been notified about the posted complaint.
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      N
      nandz231
      Sep 24, 2021
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      My office has shipped a package to my home address, there is a delay in the delivery which is understandable but there is no working number where I can contact the support and get to know the reason for the delay, the numbers present on google are not working and there is no number present on their website. Currently I only have to rely on tracking website. It is really frustrating.
      Delhivery customer support has been notified about the posted complaint.
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        D
        Daniel Angali
        from Ernakulam, Kerala
        Sep 24, 2021
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        Resolved

        I have ordered a product from purple ark.

        Delivery agent is denying home delivery.

        Below are my tracking ID

        [protected]

        [protected]

        It would be better you do inform us that it is point delivery while booking the order.

        Instead of troubling the customer like this
        Aug 2, 2023
        Complaint marked as Resolved 
        I had to go on my own and get the product, because I needed that product urgently, And I had bare 500 Rs the auto charges separately, Very worst experience with Delhivery.
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Sep 27, 2021
        Delhivery Customer Care's response
        Hi, apologize for the inconvenience caused. We are working on your escalation and will get the shipments delivered to your address.
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          P
          PPShreya
          from Kolkata, West Bengal
          Sep 24, 2021
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          Address: Kolkata

          Delhivery's delivery executive has been harassing me for a month. Not delivering products, not picking up products for return. Coming to my house, calling me just to harass, putting up fake attempts of delivery. Have raised multiple tickets from Delhivery's website, have not got a single response.
          Delhivery customer support has been notified about the posted complaint.
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            A
            ajaypozhikavu
            from Kollam, Kerala
            Sep 24, 2021
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            Address: Kerala

            My product reached Calicut 4 days ago. On 22 nd September the delivery boy called me but didn't delivered the product he postponed the delivery to 23 rd September. On 23 rd September again anothe delivery boy called and again he not delivered the product. And in night I saw that it is showing the status as delivery rescheduled to 24 th September (today) but today no one called me and updated the status as consignee not available.
            Is delhivery a delivery partner or cheating partner. Don't cheat customers like this
            Delhivery customer support has been notified about the posted complaint.
            Sep 24, 2021
            Updated by ajaypozhikavu
            Now the status is showing as maximum attempt reached. Without even trying to deliver you are saying that maximum attempt reached. Why you are doing this buisiness. Aren't you a courier service..why you are giving salary to delivery boys. They are not like to deliver the product. 2 times the delivery boy he will bring the product, but they didn't, today without even calling you said consignee not available, now it is showing maximum attempt reached. What is your policy. always without delivering the product is returning.
            That product was important to me.
            From today onward whenever I order a product or sent a courier I will definitely cancel it if the delivery is through delhivery
            Very bad experience.
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              S
              sun sathiya with anuradha bhardwj
              Sep 23, 2021
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              Address: Dwarka sector 15 Hari Vihar pillar no 810 near Government Dispansery

              Delivery boy Mera mangalsutr pickup ke liye Aaye the mene unse pucha ki kya Chahiye us date me Mera 2 product return pickup tha par mene jab pucha ki ap Mera maltikadai pickup lene Aaye ho unhone Kaha ha or mene de dia jabki delivery boy mangalsutr lene Aaya tha. Wrong pickup ke Karan abhi tak refund nai Mila mujhe please help me
              Delhivery customer support has been notified about the posted complaint.
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                T
                Tarijit Paul
                Sep 23, 2021
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                My packet has been booked from Margram for kolkata 5 days ago.It is within state and distance is max 200-250 kms.Consignment no[protected].I[censored] take 6 days to complete one delivery within state then how long will you take for one state to other.Horrible service.
                Delhivery customer support has been notified about the posted complaint.
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                  D
                  dshivafwivedi
                  from Powai, Maharashtra
                  Sep 23, 2021
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                  Address: Near barunichungi crossing road sandila NIROG0059473

                  My no of package rto without reason complain many times no action and no reply I have much tired your service please help me.my shipment[protected] no single call placed to my consignee and never reached your corierboy my conginee went your office to collect shipment he did not given misbehaving him.
                  Delhivery customer support has been notified about the posted complaint.
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                    M
                    Mikaa
                    from Tura, Meghalaya
                    Sep 23, 2021
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                    Address: Tura

                    My one parcel which was supposed to get delivered to me has not yet been done . The first day they contacted me and told that since it was late they could not deliver it to me even though I had to wait for almost an hour for them . The next two days the status showed out for delivery but neither did anyone come to deliver nor did I receive any calls regarding the same. This parcel is an urgent need for me and if private delivery companies where we already pay extra for faster service does such mismanagement, we are at lost as to what to do next . Please take care of this problem as soon as possible. Didn't expect this sort of irresponsibility .
                    Delhivery customer support has been notified about the posted complaint.
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                      A
                      Abhijit Routh1988
                      Sep 23, 2021
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                      Tracking id[protected]...actual delivery date is 21 sept 2021... But they deliver me on 22 sept 7.30pm..they handover my packege on road almost 600mtr from my home..i have to carry 7 kg packege way to my home.. wrost service
                      Delhivery customer support has been notified about the posted complaint.
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                        R
                        rakeshbm
                        from Delhi, Delhi
                        Sep 22, 2021
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                        Sir/Madam, my order for AWB NUMBER :[protected] or AWB[protected] has not been delivered yet to me since 3 days . Also the status is showing that "Order refused or cancelled by Consignee". But in reality i have never refused or cancelled this order, infact i have never got any call regarding the delivery of my order.. So, i request you to deliver my product TODAY as soon as possible, And also update the status of my SHIPMENT.
                        Delhivery customer support has been notified about the posted complaint.
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                          P
                          Poojary Umesh
                          Sep 22, 2021
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                          Material has not yet been dispatched yet.If I call there is no proper response.
                          Delhivery customer support has been notified about the posted complaint.
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                            G
                            Geet yadav
                            from Basti, Uttar Pradesh
                            Sep 22, 2021
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                            Hello,
                            We did not order anything from the grid spglobal but we have received the order from delhivery which is cash on delivery .this is ridiculous .plz refund my money back I. E. 1465 /. Plz do as early as possible
                            Order id no[protected]
                            I want to return it at earlist
                            Delhivery customer support has been notified about the posted complaint.
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                              G
                              Geet yadav
                              from Basti, Uttar Pradesh
                              Sep 22, 2021
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                              I recieved a fake product from delhivery company
                              I request plz return this and refund me
                              Delhivery customer support has been notified about the posted complaint.
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                                O
                                oindrilag
                                Sep 22, 2021
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                                Address: Gurgaon

                                [protected] is my shipment Id, I have shipped this product to Mumbai on 13-sep. The item has not reached Mumbai address and returned back to Bangalore. From last 3-4 days I am getting msg that the item will be returned to me in Bangalore. And after end of day the field courier guy updates the status that delivery has been rescheduled. No reason mentioned for return and thses rescheduled. Also which contacting the customer care at gurgaon they only revert on email that I will get my item back and they are taking action. I am extremely disappointed with the service of this company. Both the company n the courior partner is fraud.
                                Delhivery customer support has been notified about the posted complaint.
                                Sep 22, 2021
                                Updated by oindrilag
                                Delivery boy msgs I have attached above

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                                  M
                                  mukundan_sarath
                                  Sep 21, 2021
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                                  Hi. My tracking ID is :[protected] . It was supposed to be delivered on 15th September. I got a call from delivery guy informing that he can't deliver it on 15th September'21 . I was fine with it and asked him to deliver tomorrow (16th) . But no update ever since . I contacted the delivery guy he says he's not aware of its picked up. Suddenly on 20th got to know my courier is being returned to seller. I did not get any confirmation on this. The customer support is also highly incompetent.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    R
                                    Red Dot
                                    Sep 21, 2021
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                                    Address: Manipur Thangjam D

                                    Delhivery staff of this thangjam D are neglected and no discipline
                                    Delhivery customer support has been notified about the posted complaint.
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                                      N
                                      Neeharika123
                                      Sep 21, 2021
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                                      I have paid a COD delivery with internet banking for RS 1273 with ref AWB [protected] on 5th september 2021 . I got the following message

                                      Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

                                      I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to SBI customer care they told the transaction is successfull and the amount is credited to delhivery on 6th September 2021.

                                      I have paid for the order twice . These people are playing fraud to get money from customers and they dont have a customer care number to contact. Pls deposit the amount i paid back .
                                      Delhivery customer support has been notified about the posted complaint.
                                      I have paid a COD delivery with internet banking for RS 1499 with ref AWB [protected] on 04 January 2022 . I got the following message

                                      Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

                                      I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to INDUSLND BANK customer care they told the transaction is successfull and the amount is credited to delhivery on 4 January 2021.

                                      I have paid for the order twice . These people are playing fraud to get money from customers and they dont have a customer care number to contact. Pls deposit the amount i paid back .
                                      Same thing happened with me before 4 daya I was also waiting for Money back. Even I have registered complaint to delhivery . It's Fraud.
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                                        C
                                        Chikku Div
                                        from Cherthala, Kerala
                                        Sep 21, 2021
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                                        Address: Muttom, Cherthala, Kerala 688524, India Alappuzha, Kerala

                                        I got a call from delhivery man that I have a courier. I told him the location of my home. But he is not willing to deliver at my home. I'm a regular customer. All others are deliver my courier at my place. I told him that I can't come there and pick up due to some reasons. He said he will cancel it. I told him it's ok. Just cancel. And I got a message from delhivery with code for cancel. These all are happen at noon time. At night around 9.40 pm I got a message from delhivery that my item is delivered. I didn't get the item. And I already paid for the order. Next day morning I took delhivery office contact number from google and I tried to call. But it's been switched off till now. I didn't receive my item and I lost my cash also. I complaint in delhivery complaint section. But no response. I don't need the product anymore. But I need refund. And take necessary action against the delhivery person.
                                        Delhivery customer support has been notified about the posted complaint.
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