I have not received delivery of the shipment of Tracking ID:[protected]
which shows delivered on 21/08/2021...
On the same day, I received a call at 19:06 from delivery person, and I gave him OTP, and he said he has given it to security person, when I arrived, there wasn't any package at the guard room, where all the deliveries are kept, I tried to contact the delivery person, but there was another person on the phone...
I raised a complaint at their customer service twice with Ticket id: 22549618 and 22698864..
they were unable to share delivery proof...
they contacted me twice, but weren't able to do anything..
Update: They updated the delivery status to Lost, now I want my REFUND as soon as possible, of βΉ1637.36...
They have stopped responding since last 10 days, and aren't processing my refund..
Delhivery customer support has been notified about the posted complaint.