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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 127

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This is one of the super annoying delivery company where you don't konw what's happening with your shipment, for my order they are just updating the status round and round, even shipment reached to destination they haven't delivered, and updating the status retroactively, No contact number even if you send and email you can't expect response soon, they don't even contact you. It has been almost a month now, but shipment not delivered, and automatic mail says shipment cancelled instead
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    shoaib116
    Aug 6, 2021
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    Laptop completely broken in transit

    Address: Kolkata

    One of the most pathetic and ridiculous logistic company ever. I would advise people to avoid sending courier through Dehlivery as much as possible.

    I had couriered a laptop from Kolkata to Gurgaon on 14th July and in transit they broke the laptop in pieces. After 10 days of follow up they said they won't pay me anything for the damage. They destroyed my laptop worth 40k and return they denied giving me even a rupee. It is...
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    Sunnyvatta
    Aug 6, 2021
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    Address: Vatta grenal store pundri near k.m.v college

    . My order tracking no..[protected].. delivered my courier in last Sunday 1august .. I received one box with white fome and khaki tap.. received one light in box .. but fandomlight company said he delivered 2 light one + one box attached and he delivered..but my side i found only one single box ... pls help me .. I attached pictures some my side delivered box me ... and some pictures he share fandomlight packaging box...
    Delhivery customer support has been notified about the posted complaint.
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      msathish2006
      Aug 6, 2021
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      Tracking number[protected], a package was sent to the wrong location even the correct address mentioned. now the product is returning even now the delivery status not update and whom to contact, no information on the website. such a worst customer service.
      Delhivery customer support has been notified about the posted complaint.
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        Sukanyaram
        Aug 6, 2021
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        Iam mr Potla ramarao, I have ordered three shirt combo, but only two shirts are delivered, and these shirts are like already used.pls get back this order and give money back
        +1 photos
        Delhivery customer support has been notified about the posted complaint.
        Aug 06, 2021
        Updated by Sukanyaram
        Pls return item and give my money back
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          lashkarsamrat0
          Aug 5, 2021
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          Website: www.delhivery.com

          I have purchased some item from a relatively small online merchant with tracking ID is [protected]. The package was scheduled to be delivered by 2nd August 2021 which I have ordered on 22nd July 2021. The package reached my destined location on 31st July but later headed on to a different location (Farthest hub). I have informed about this to the company's mail id but they did not respond back, I even tried calling the local Delhivery hub several times to inform about their possible mistake but they did not care to pick my call. Throughout the time I was constantly checking my order status which was untouched ever since it got diverted. Seeing that the order status wasn't updated after 31st July at all, I again mailed back to the Delhivery's customer support several times, to which this time they replied back that they have escalated my issue to the concerned team and that I will get my package within 24 hours. But today i.e, 5th August while I was checking the status of the package it showed that my product was scheduled for return, but throughout the entire course I wasn't even notified nor did they even try to reach out to me even once. Now the question is who will pay for my loss which I am not even aware of? Since the company where I have ordered from has no refund or return policy, what will I do, now that my package is being shipped back to the seller? All my time and money has gone to waste because someone was being negligent at workplace. I want accountability from Delhivery! I am attaching all necessary informations and my tracking ID is [protected]
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            Sonalism
            Aug 5, 2021
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            Today after 15 days of delay i got update my package is out for delivery at 2.09 pm
            So i was available at home so that i wont miss my parcel but instead at 6.44 I received message saying consignee unavailable. I contacted nykaa to ask about my package but they told their delivery partner gave fake update.
            I need my parcel i paid for it already.
            AWB number: [protected]
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              amalcz
              Aug 5, 2021
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              Resolved

              Executive unable to reach you

              My product reached my nearest facility.it is showing excecutive unable to reach for past 2 days.they dont even calling me....
              +1 photos
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              Rspidy
              Aug 5, 2021
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              Address: Varanasi

              Sir ., I am Working as Delivery boy in Varanasi Mehmoor ganj boss told me to give 15 rs per packet and agent gave 12.5 rs peer packet.Both Boss And Agent Are blaming they are giving abuses to each other that you are in under boss u are under in agent.And I Have Given My original id but they Are Making Me Work against other name Vipin And Raj.I Asked To My Manager Also And Agent Also Why duplicate id They Told This Is The System Of Office.If Not Properly Take Action I Will File A Legal Suit For Pramod Pandey And Dheeraj.
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                iPrinshu
                Aug 4, 2021
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                Resolved

                My company asked to returned a laptop to the company, I returned it through Delhivery.
                They are not providing any update on the return of the laptop.

                It reached Gurgaon on 31st July and the return address is also Gurgaon.
                But there is no update since then and no proper response from Delhivery team. They do not have customer support and the email address they provided does not reply.

                They do not reply on social media platforms.
                AWB:[protected]
                Aug 5, 2021
                Complaint marked as Resolved 
                It was delivered yesterday on 4th August around 8 PM.
                Delhivery customer support has been notified about the posted complaint.
                It has been resolved now.
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                  Nissy George
                  Aug 4, 2021
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                  Address: Trivandrum

                  My consignment [protected] not received but got delivered message
                  Delhivery customer support has been notified about the posted complaint.
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                    121912501002 gitam
                    Aug 4, 2021
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                    This is my tracking id
                    [protected]...
                    This parcel is not delivery yet and not showing proper tracking of courier.
                    Delhivery customer support has been notified about the posted complaint.
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                      shubhamverma212403
                      Aug 3, 2021
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                      On 7 july i raised a pickup from haryana to pune. it was an urgent item hence i send it through delhivery which is worst mistake of my life. they failed to do pickup for first 3 days then on 11 my product was picked up. and hence i was happy that it will get delivered on 18 july but they all messed up they didnt delivered it till today (3 aug) i was mailing them daily but they are saying that they are not able to deliver it due to uncontrollable circumstances (they showed this update to me on 25 july) now when i mail them they said it was uncontrollable moemnt to deliver it. but when i asked the company they sad they recieve products from other companies but your order is still undelivered they daily change their delivery date to current date but they didnt deliver it
                      my awb[protected]
                      still my order is undelivered
                      +1 photos
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                        Priya24@
                        Aug 3, 2021
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                        I had sent live plants from darjeeling to kerala through delhivery courier service. As promised and guaranteed it would reach within 7 days, They have just held parcel in one location for 3 continuous days. Even after having complained in their official website no action has been taken. It is almost 8 days I dispatched it, worse part is, they are not replying at all. Please help me
                        Delhivery customer support has been notified about the posted complaint.
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                          Yagyesh Anmol
                          Aug 3, 2021
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                          Address: Thane
                          Website: Delhivery

                          Hi Team,

                          Greetings !!

                          We have been waiting for our delivery in Thane region for almost 2+ weeks and it is not moving ahead at all.
                          We have followed up so many with the email id for customer complaint, although got no responses.
                          Really waiting for the product to be delivered and refund of the money in priority.
                          TrackingID:[protected]

                          Thanks,
                          Yagyesh
                          +91 [protected]
                          +1 photos
                          Delhivery customer support has been notified about the posted complaint.
                          Hi Team,

                          Looking for response and updated here.

                          Please prioritize the delivery.

                          Thanks.
                          Yagyesh
                          +91 [protected]
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                            Sudhaar0786
                            Aug 3, 2021
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                            Address: Delhi

                            I returned my shipments (AWB[protected] on July 24, 2021. The maximum possible date for returned shipment reaching the seller was up to 29 July 2021. But Delhivery franchise partner are increasing the date one day every day again & again from the 28th July 2021.

                            I have lodged my complaint (Complaint Number: 21676583, 21624921,[protected] through mail several times regarding this, on which no proper action has been taken till now nor any proper reply has been given to my mail by Delhivery customer care executive.

                            Indeed My return shipments are not further processes from Bilaspur-HR. Hence my refund amount got stuck with the seller because until the product is not received by the seller, my refund amount will not return to my bank account..

                            You are requested to, Please look at the matter and request to take appropriate action to solve or arrange this matter as soon as possible.
                            Delhivery customer support has been notified about the posted complaint.
                            Aug 03, 2021
                            Updated by Sudhaar0786
                            Hey Delhivery Team, How can you update or mark as resolved complaint status without any solution.
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                              GSaurav66
                              Aug 2, 2021
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                              Address: Plot 5, Sector 44, Near Ramanda Hotel, Gurugram - 122002 ·

                              Dear,
                              I'm saurabh Gupta.writing on behalf of my wife Mrs. Shweta Gupta. Your delivery boy refuse to deliver my parcel at my doorstep and also misbehaving with my wife. Now I request you to take action against him immediately otherwise I'll go through the legal action against him by filing a police complaint of misbehaving.

                              Parcel detail order Id : 84970.
                              Delhivery customer support has been notified about the posted complaint.
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                                Freddy Syngkli
                                Aug 2, 2021
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                                Address: Gaspar Shylla,Syadrit

                                Hi my Name is Freddy Syngkli. Im writting this letter to complain about the incompetency of one of your delivery executives.Im really dissapointed with the unprofessionality of this person.In brief, the products bought by me was was not delivered to its destined place.This delivery guy demands that i have to come pick the parcel myself from him ...provided the place is still very far from my house..his behaiviour was unprofessional, rude qnd unwilling to comply. I found this tobe very cheap and uneducated..kindly look into this matter and solve it at the earliest.In addition to this i dont know what strings he pulled but ...i now have received an email that the other products bought by me to be delivered by your courier service has been cancelled...i hope this is not a foul play done by your esteem service..but i would be glad if you solve it as soon as possible.
                                Thank you
                                Delhivery customer support has been notified about the posted complaint.
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                                  akshay bekta
                                  Aug 2, 2021
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                                  I accidentally made the payment twice for the same link provided by the delivery agent to me for my order AWB[protected] .
                                  I kindly request you the return for the same .
                                  I am attaching the photograps of the sms link and the google pay transaction below.
                                  Thankyou
                                  Akshay Bekta
                                  +5 photos
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                                    Amritaswathi
                                    from Pathardi, Maharashtra
                                    Aug 2, 2021
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                                    The package is my desk notebook. As it was in the city, it must be delivered on time.. I can still see the package in Tathawade pune. No Customer Service number provided.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Aug 02, 2021
                                    Updated by Amritaswathi
                                    No update yet.

                                    Aug 03, 2021
                                    Updated by Amritaswathi
                                    No contact from customer service
                                    Aug 04, 2021
                                    Updated by Amritaswathi
                                    No reply received from Delhivery team. Pathetic company
                                    Aug 06, 2021
                                    Updated by Amritaswathi
                                    No update
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