Claimed

Delhivery Complaints & Reviews

1
Updated: Jan 3, 2026
Complaints 3843
Resolved
522
Unresolved
3321
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 128

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chandrashekhar mokashi
Aug 7, 2021
Report
Copy

Address: A 402, Dev Deveshwar CHS, Andheri East, Mumbai 400069

I received a parcel which is not mine. My family paid Rs. 699/- cash for COD. Please arrange to collect it & return cash at earliest.
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    swet kriti
    Aug 6, 2021
    Report
    Copy

    There has been long delay in delivery service (AWB:[protected] and
    AWB:[protected] and the while the status was being out for delivery, also I could not get my package. The status gets changed daily and it was 8 days back when one of my package status was"out for delivery " but I could not receive my package.
    There was no call from any executive also. One of my package status is also shown "delivery failed" but I do not know what could be the reason when everyone is at the residence only and is waiting for the package.
    I am hampered a lot by the delay in delivery.
    I could not understand which kind of service the company provides. Very pathetic condition

    I needed the package urgently.
    Delhivery customer support has been notified about the posted complaint.
    Aug 06, 2021
    Updated by swet kriti
    Dear team,
    Very long and poor delivery service being provided. One of my delivery (AWB:[protected] being "out for delivery" from 8 days, I have not received the package yet.
    Another delivery (AWB:[protected] the delivery being failed.
    Daily the status gets changed in tracking site and not a single call has been received from any executive.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      0
      0001pradeep.k
      from Dehra Dun, Uttarakhand
      Aug 6, 2021
      Report
      Copy

      Address: Shoppers stop near omaxe srk mall near bhagwan talkies

      Very cheap service by delhivery. My package is in my agra area since last 2 days late and next day delivery boy call me I am coming and after some time i got msg delivery executive unable to reach you. This is my awb no- [protected]
      Very cheap service by delhivery. I will never suggest to anyone for delhivery coureir service.
      Courier executive mob no- [protected]
      +1 photos
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Report
        Copy

        This is one of the super annoying delivery company where you don't konw what's happening with your shipment, for my order they are just updating the status round and round, even shipment reached to destination they haven't delivered, and updating the status retroactively, No contact number even if you send and email you can't expect response soon, they don't even contact you. It has been almost a month now, but shipment not delivered, and automatic mail says shipment cancelled instead
        +3 photos
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shoaib116
          Aug 6, 2021
          Report
          Copy

          Laptop completely broken in transit

          Address: Kolkata

          One of the most pathetic and ridiculous logistic company ever. I would advise people to avoid sending courier through Dehlivery as much as possible.

          I had couriered a laptop from Kolkata to Gurgaon on 14th July and in transit they broke the laptop in pieces. After 10 days of follow up they said they won't pay me anything for the damage. They destroyed my laptop worth 40k and return they denied giving me even a rupee. It is...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy
          S
          Sunnyvatta
          Aug 6, 2021
          Report
          Copy

          Address: Vatta grenal store pundri near k.m.v college

          . My order tracking no..[protected].. delivered my courier in last Sunday 1august .. I received one box with white fome and khaki tap.. received one light in box .. but fandomlight company said he delivered 2 light one + one box attached and he delivered..but my side i found only one single box ... pls help me .. I attached pictures some my side delivered box me ... and some pictures he share fandomlight packaging box...
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            msathish2006
            Aug 6, 2021
            Report
            Copy

            Tracking number[protected], a package was sent to the wrong location even the correct address mentioned. now the product is returning even now the delivery status not update and whom to contact, no information on the website. such a worst customer service.
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sukanyaram
              Aug 6, 2021
              Report
              Copy

              Iam mr Potla ramarao, I have ordered three shirt combo, but only two shirts are delivered, and these shirts are like already used.pls get back this order and give money back
              +1 photos
              Delhivery customer support has been notified about the posted complaint.
              Aug 06, 2021
              Updated by Sukanyaram
              Pls return item and give my money back
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lashkarsamrat0
                Aug 5, 2021
                Report
                Copy

                Website: www.delhivery.com

                I have purchased some item from a relatively small online merchant with tracking ID is [protected]. The package was scheduled to be delivered by 2nd August 2021 which I have ordered on 22nd July 2021. The package reached my destined location on 31st July but later headed on to a different location (Farthest hub). I have informed about this to the company's mail id but they did not respond back, I even tried calling the local Delhivery hub several times to inform about their possible mistake but they did not care to pick my call. Throughout the time I was constantly checking my order status which was untouched ever since it got diverted. Seeing that the order status wasn't updated after 31st July at all, I again mailed back to the Delhivery's customer support several times, to which this time they replied back that they have escalated my issue to the concerned team and that I will get my package within 24 hours. But today i.e, 5th August while I was checking the status of the package it showed that my product was scheduled for return, but throughout the entire course I wasn't even notified nor did they even try to reach out to me even once. Now the question is who will pay for my loss which I am not even aware of? Since the company where I have ordered from has no refund or return policy, what will I do, now that my package is being shipped back to the seller? All my time and money has gone to waste because someone was being negligent at workplace. I want accountability from Delhivery! I am attaching all necessary informations and my tracking ID is [protected]
                +5 photos
                Delhivery customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sonalism
                  Aug 5, 2021
                  Report
                  Copy

                  Today after 15 days of delay i got update my package is out for delivery at 2.09 pm
                  So i was available at home so that i wont miss my parcel but instead at 6.44 I received message saying consignee unavailable. I contacted nykaa to ask about my package but they told their delivery partner gave fake update.
                  I need my parcel i paid for it already.
                  AWB number: [protected]
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    amalcz
                    Aug 5, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Executive unable to reach you

                    My product reached my nearest facility.it is showing excecutive unable to reach for past 2 days.they dont even calling me....
                    +1 photos
                    Helpful
                    22 other people found this review helpful
                    22 found this helpful
                    Write a comment
                    Report
                    Copy
                    R
                    Rspidy
                    Aug 5, 2021
                    Report
                    Copy

                    Address: Varanasi

                    Sir ., I am Working as Delivery boy in Varanasi Mehmoor ganj boss told me to give 15 rs per packet and agent gave 12.5 rs peer packet.Both Boss And Agent Are blaming they are giving abuses to each other that you are in under boss u are under in agent.And I Have Given My original id but they Are Making Me Work against other name Vipin And Raj.I Asked To My Manager Also And Agent Also Why duplicate id They Told This Is The System Of Office.If Not Properly Take Action I Will File A Legal Suit For Pramod Pandey And Dheeraj.
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      iPrinshu
                      Aug 4, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      My company asked to returned a laptop to the company, I returned it through Delhivery.
                      They are not providing any update on the return of the laptop.

                      It reached Gurgaon on 31st July and the return address is also Gurgaon.
                      But there is no update since then and no proper response from Delhivery team. They do not have customer support and the email address they provided does not reply.

                      They do not reply on social media platforms.
                      AWB:[protected]
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      It was delivered yesterday on 4th August around 8 PM.
                      Delhivery customer support has been notified about the posted complaint.
                      It has been resolved now.
                      Helpful
                      4 other people found this review helpful
                      4 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nissy George
                        Aug 4, 2021
                        Report
                        Copy

                        Address: Trivandrum

                        My consignment [protected] not received but got delivered message
                        Delhivery customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          1
                          121912501002 gitam
                          Aug 4, 2021
                          Report
                          Copy

                          This is my tracking id
                          [protected]...
                          This parcel is not delivery yet and not showing proper tracking of courier.
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shubhamverma212403
                            Aug 3, 2021
                            Report
                            Copy

                            On 7 july i raised a pickup from haryana to pune. it was an urgent item hence i send it through delhivery which is worst mistake of my life. they failed to do pickup for first 3 days then on 11 my product was picked up. and hence i was happy that it will get delivered on 18 july but they all messed up they didnt delivered it till today (3 aug) i was mailing them daily but they are saying that they are not able to deliver it due to uncontrollable circumstances (they showed this update to me on 25 july) now when i mail them they said it was uncontrollable moemnt to deliver it. but when i asked the company they sad they recieve products from other companies but your order is still undelivered they daily change their delivery date to current date but they didnt deliver it
                            my awb[protected]
                            still my order is undelivered
                            +1 photos
                            Delhivery customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priya24@
                              Aug 3, 2021
                              Report
                              Copy

                              I had sent live plants from darjeeling to kerala through delhivery courier service. As promised and guaranteed it would reach within 7 days, They have just held parcel in one location for 3 continuous days. Even after having complained in their official website no action has been taken. It is almost 8 days I dispatched it, worse part is, they are not replying at all. Please help me
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yagyesh Anmol
                                Aug 3, 2021
                                Report
                                Copy

                                Address: Thane
                                Website: Delhivery

                                Hi Team,

                                Greetings !!

                                We have been waiting for our delivery in Thane region for almost 2+ weeks and it is not moving ahead at all.
                                We have followed up so many with the email id for customer complaint, although got no responses.
                                Really waiting for the product to be delivered and refund of the money in priority.
                                TrackingID:[protected]

                                Thanks,
                                Yagyesh
                                +91 [protected]
                                +1 photos
                                Delhivery customer support has been notified about the posted complaint.
                                Hi Team,

                                Looking for response and updated here.

                                Please prioritize the delivery.

                                Thanks.
                                Yagyesh
                                +91 [protected]
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sudhaar0786
                                  Aug 3, 2021
                                  Report
                                  Copy

                                  Address: Delhi

                                  I returned my shipments (AWB[protected] on July 24, 2021. The maximum possible date for returned shipment reaching the seller was up to 29 July 2021. But Delhivery franchise partner are increasing the date one day every day again & again from the 28th July 2021.

                                  I have lodged my complaint (Complaint Number: 21676583, 21624921,[protected] through mail several times regarding this, on which no proper action has been taken till now nor any proper reply has been given to my mail by Delhivery customer care executive.

                                  Indeed My return shipments are not further processes from Bilaspur-HR. Hence my refund amount got stuck with the seller because until the product is not received by the seller, my refund amount will not return to my bank account..

                                  You are requested to, Please look at the matter and request to take appropriate action to solve or arrange this matter as soon as possible.
                                  Delhivery customer support has been notified about the posted complaint.
                                  Aug 03, 2021
                                  Updated by Sudhaar0786
                                  Hey Delhivery Team, How can you update or mark as resolved complaint status without any solution.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    GSaurav66
                                    Aug 2, 2021
                                    Report
                                    Copy

                                    Address: Plot 5, Sector 44, Near Ramanda Hotel, Gurugram - 122002 ·

                                    Dear,
                                    I'm saurabh Gupta.writing on behalf of my wife Mrs. Shweta Gupta. Your delivery boy refuse to deliver my parcel at my doorstep and also misbehaving with my wife. Now I request you to take action against him immediately otherwise I'll go through the legal action against him by filing a police complaint of misbehaving.

                                    Parcel detail order Id : 84970.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit