Delhivery Complaints & Reviews

Delhivery picked up two shipments for Goa on the same day.

It has delivered to this address many times before. Even so, I made the address more specific on 15th.

One was delivered on 16th of December. Waybill:[protected]

The other has still not been delivered and says it will be delivered on the 21st. WBN:[protected]

Delhivery has ZERO recourse. They change/advance the date of delivery and then call it on time. All complaint numbers tell you they are on time. There is nothing you can do.

My package with AWB {[protected] }
Is hold on greater thane for 5 days. The delivery date is 15 th. But till now it's didn't even moved a bit. Why always making us in trouble. I needed that urgently. They don't even have customer care number that humen talk., pre recorded voice response only. The shipment is on greater thane for 5 days and tomorrow 15th dec 2024 is the delivery date. Even though that's not moved from the origin itself

My item was shipped through this vendor however there is no update since Dec 1, 2024. Their support team is also not responding.

AWB# [protected]

I have ordered for the shipment of a parcel from 5th december, 2024. The app told that it will be delivered within 4 days. The next day a message popped up from their end that agent was assigned and he will pickup the parcel. I didn't get any call from the agent.
Later on the same day I got the message that it was cancelled and the parcel will be picked up next. This is repeating from past 4 to 5 days.
When I am trying to reach out the customer care number it is stating as " Error while reaching out"
So I thought of cancelling the order but it is not getting cancelled too.
I have raised a case there is no response also. The service is not at all good. I want my refund back due to the delayed delivery.

Please take necessary action on this.

AWB number of the delivery is: #[protected]

I booked a shipment with Delhivery (AWB#[protected] on 23 Nov 2024 for pickup on 24 Nov 2024. However, the pickup was delayed multiple times and finally occurred on 27 Nov 2024.

The parcel, containing essential winter clothes, blankets, and a printer, arrived at Delhivery's Noida facility on 30 Nov 2024, the initial delivery date. Since then, the expected delivery has been delayed seven times (to 02 Dec, 03 Dec, 04 Dec, 05 Dec, 06 Dec, 07 Dec, and still not delivered). My shipment is repeatedly moved between Noida and Sikandrabad without any proper resolution.

As a student, this delay has caused me immense inconvenience, especially since these items are crucial for the winter season. Delhivery's customer service is unresponsive, adding to my frustration.

Dear Team,

I am writing to formally lodge a complaint against Delhivery regarding the non-delivery of my parcel with AWB number[protected].

Since 21st November, I have been receiving daily updates stating that the parcel is "Out for Delivery." Despite contacting the delivery personnel multiple times, each of whom assured me that delivery would occur the same day, the parcel remains undelivered. Efforts to resolve the matter by raising multiple tickets with Delhivery’s support team have been futile, and no proper resolution has been provided.

This repeated delay and lack of action from Delhivery are causing significant inconvenience, and I suspect negligence on their part. I kindly request your intervention to ensure the parcel is delivered promptly or appropriate compensation is provided.

Attached are supporting documents, including tracking details and communication records, for your reference.

Thank you for your assistance.

Sincerely,
Ayan Ghosh

Hi, I need help on this matter, I have been trying to reach delivery customer service, but got no response.
I Have not received my parcel, but it's showing as it's delivered on Sunday. Where did my parcel go? The seller who had sent the parcel i had already raised a complaint, but got no reply from your side.Is this the way you people make money by stealing others goods ?? If not then I want a call back on this.

We need to take legal step against you for sure .

Sharing the pictures of the time of delivery.

Hi,

It's 11 November today. My Parcel left on 23rd October from Delhi. It was supposed to be delivered by 27th October. Ever since then there's only been delays and the delivery gets pushed by a day everyday and there has been zero follow up from company's end except these ridiculous automated replies.

I have been very patient and have waited for almost 20 days now. This is the worst delivery experience ever. I need a response with specific details on their end asap.

As this is ridiculous we have been tryinging to reach dehivery there is not customer service reply for the order no
ID[protected]
Tracking I'd[protected]
It is promised to deliver by today 2 oct
I have to leave tomorrow to outof station it says on hold destination unable to receive.
Atleast give us the option to receive from the location it has reached.

I placed an order on 18th October and the expected date of arrival was 25th. Package showed Out for Delivery early on 23rd, so I promptly rescheduled it for the next day as I was not available on 23rd. On 24th, 25th and 26th October, they kept canceling and rescheduling my delivery saying the customer wasn't available when they did not even once call or reach my place. Its been more than 3 days and their customer support contact number also does not work or is made not accessible to consumers, making it impossible to reach them or lodge our complaints.

Package has been delayed and rescheduled without even my knowledge or consent twice now.

I am writing to express my deep dissatisfaction with the recent delivery experience and the lack of proper support I have received so far. My parcel, containing 2 sarees, 1 chaniya choli, appears to be lost, and despite my efforts to reach out, I have only received automated responses. Nobody has even called me regarding it . I have sent several messages to them over the course of last 20 days.
Tracking Number: AWB #[protected]
package was sent from mumbai to bangalore on 4th october.
Delivery date was 8th October
Description of Parcel: (2 sarees pink & green), one chaniya choli, packed inside a bag (Grey colour) With tape on the zips.

This issue has caused me significant distress, and I feel cheated by the lack of proper customer service. I expect Delhivery to act promptly to locate my parcel and provide clear communication about its status. If the parcel cannot be found, I demand full compensation for the items lost.

They took money for express delivery and my parcel was supposed to be delivered on 4th oct . Then they said 6th and then 7th and now they say 8th . They are not cooperating and I think they are scamming me and will not deliver the parcel and they have done something with it . AWB[protected] .

Hello sir
your delivery boy not give my parcel. I said my OTP but he denied and asked my ADHAR Card . So I don't give my Adhar card to his boy and return my parcel to my purchase shop. I ordered 4 parcel from Surat. All parcels are sending through your courier. What can I do?

FROM TAMILSELVI.K Coimbatore Tamilnadu

The return request was raised three months ago but no courier person came to pick up the item from Delhivery, pallavaram, Nagalkeni, chennai.

Very worst customer service. Simply mentioning as customer not reachable and cancelled as per user request etc.

One courier person have asked for money to return the item. Without money, he told would not take up the product back as it was not same as image. I never paid him a penny so the person rejected it. Then after that no one came to pick up that returned item.

Strict action have to be taken on this courier person and management.

I got one parcel from my company through Delhivery and the parcel reached the machilipatnam Pin-521001 ... From the last 4 days everyday the parcel is picked up by the delivery boys and I am calling them to .. Eveytime they are says some cock and bull stories to me and finally updating that I am not available... They are useless and doing wrong updades. Even some of the guys are asking me is it urgent, , , why u wan it so early.. I alerady waited more than 10 days and still the delivery didnot reach to me..

Tracking Number : AWB#[protected]

I have had an amazon parcel delivered by Delhivery courier. He requested a 672 rupee delivery fee. I had already paid shipping costs as per my amazon order, and evidenced in my invoice. Nowhere did it state I would have to pay anything further. The box itself was damaged. Amazon confirmed I shouldn't pay more.
Now I am getting threatening calls to my number ([protected]) asking for the money and threatening not to deliver any further parcels to me.
I would like this investigated immediately and I do not want any delhivery couriers handling my items

Seller Product COD Fraud

I have ordered a product from website name http://magicalhair.co item is magical red light therapy hair device but recived fake cheap power bank inside the package. Cost of Product 1499

As seller website only having COD option that was fishy.

As my order was COD can we please hold the payment to seller.

Or guide me how to complain regarding seller as on his website no information is available.

Delhivery Awb number [protected]
Vikash Kumar

Please Help me regarding this I am Attaching video related to parcel.

My order was scheduled to be picked up from Mumbai on 25th August 2024. This has been delayed for 2 days. On the app it shows pick up tried but I was never called or informed or anything.
Delhivery forces me to download app to see updates on the ticket I raised on the website. I should have the option to view it there as well.
There is no support staff that I can connect to only robotic responses.

We had send our courier on 14th August 2024 the estimated delivery time was said as 23rd August 2024 and now the estimated delivery is delayed and showing it on 28th August 2024. The parcel contains some important things that is urgently needed and food items that may get unusable due to the delay.At the time of booking they said it will be delivered 9 days.

Awb[protected]
Pickup date- 8 August

Package has been stuck in Bilaspur, Haryana for so many days, still not showing signs of being shipped. They keep extending the expected delivery date. It was supposed to be delivered by 16th August. Contacted customer service, all they do is give the same reply, "please be patient blah blah, operational delays blah blah"
Same seller sent me two packages, they were pickedup on the same date, so why is one lying on my shelf while the other is still thousands of kilometres away? Why keep extending the delivery date when I could've saved time by cancelling the order and getting it delivered via other courier service. If delhivery cannot do the one thing they charge money for, they shouldn't be in business, it's both illegal and unethical.