Delhivery Complaints & Reviews

I have ordered various products from Furlover website for my pets.
The delivery agency was Delhivery for the same.

The AWB number is - [protected]
The LR number is[protected]

The delivery agent primarily was very rude and said that we need to pay him 500 Rs in order to get the delivery. The shipment was prepaid and complete payment was done to the Furlover website.
It is kindly requested to address the issue as delivery individual was arrogant and harassed the helper present at my home to call me and ask for money refusing to use his own number.

Hello Team,

I ordered a plant from HAPPY EXPRESS, but their shipping partner is not delivering the product to my home. They marked the product as delivered without confirming with me and refused to come to my location. Furthermore, the seller has not provided me with any resolution. I found

This company is full of frauds, my 2 COD orders were delivered and yet they have marked it undelivered. There is no customer service no. or support or reply on emails from there end. They are cheating the customers on daily basis. AWB No. [protected], [protected]

I am filing this complaint against Delhivery for an unreasonable delay in delivering my shipment (Tracking ID:[protected]. The promised delivery date was December 17, 2024, but even after 15+ days, the shipment remains undelivered.

I have raised multiple tickets with Delhivery, but each time I am given the same generic response to "wait 48-72 hours" with no resolution or clarity about the status of my shipment. The delivery date on their tracking system keeps getting pushed daily, and there has been no concrete action to resolve this issue.

This level of service is unacceptable from a reputed logistics company. The shipment is urgent, and such delays have caused me significant inconvenience and frustration.

Resolution Sought:

• Immediate delivery of my shipment.
• A formal apology for the delay and poor service.
• Compensation for the inconvenience caused due to this unreasonable delay.

I urge the concerned authorities to take strict action against Delhivery to ensure such incidents do not happen in the future.

Thank you for addressing this complaint

I have placed and order with foxtale on 11th December and it was supposed to be delivered on 14th December the delivery agent from “Delhivery” called me and said that he will deliver order through someone else. He hasn’t even delivered the order as well as there’s no update regarding the same and Added fake remark that I was not available

I requested pickup and drop off from Delhivery on 12th December for intracity delivery. They have received the package at their facility center on 12th December itself but it is still not out for delivery. I raised the ticket for the delayed delivery but did not get the satisfactory response. Now, I am also not able to send the message to enquire about the status.

AWB No:[protected]
Ticket ID - J[protected]

Delhivery picked up two shipments for Goa on the same day.

It has delivered to this address many times before. Even so, I made the address more specific on 15th.

One was delivered on 16th of December. Waybill:[protected]

The other has still not been delivered and says it will be delivered on the 21st. WBN:[protected]

Delhivery has ZERO recourse. They change/advance the date of delivery and then call it on time. All complaint numbers tell you they are on time. There is nothing you can do.

My package with AWB {[protected] }
Is hold on greater thane for 5 days. The delivery date is 15 th. But till now it's didn't even moved a bit. Why always making us in trouble. I needed that urgently. They don't even have customer care number that humen talk., pre recorded voice response only. The shipment is on greater thane for 5 days and tomorrow 15th dec 2024 is the delivery date. Even though that's not moved from the origin itself

My item was shipped through this vendor however there is no update since Dec 1, 2024. Their support team is also not responding.

AWB# [protected]

I have ordered for the shipment of a parcel from 5th december, 2024. The app told that it will be delivered within 4 days. The next day a message popped up from their end that agent was assigned and he will pickup the parcel. I didn't get any call from the agent.
Later on the same day I got the message that it was cancelled and the parcel will be picked up next. This is repeating from past 4 to 5 days.
When I am trying to reach out the customer care number it is stating as " Error while reaching out"
So I thought of cancelling the order but it is not getting cancelled too.
I have raised a case there is no response also. The service is not at all good. I want my refund back due to the delayed delivery.

Please take necessary action on this.

AWB number of the delivery is: #[protected]

I booked a shipment with Delhivery (AWB#[protected] on 23 Nov 2024 for pickup on 24 Nov 2024. However, the pickup was delayed multiple times and finally occurred on 27 Nov 2024.

The parcel, containing essential winter clothes, blankets, and a printer, arrived at Delhivery's Noida facility on 30 Nov 2024, the initial delivery date. Since then, the expected delivery has been delayed seven times (to 02 Dec, 03 Dec, 04 Dec, 05 Dec, 06 Dec, 07 Dec, and still not delivered). My shipment is repeatedly moved between Noida and Sikandrabad without any proper resolution.

As a student, this delay has caused me immense inconvenience, especially since these items are crucial for the winter season. Delhivery's customer service is unresponsive, adding to my frustration.

Dear Team,

I am writing to formally lodge a complaint against Delhivery regarding the non-delivery of my parcel with AWB number[protected].

Since 21st November, I have been receiving daily updates stating that the parcel is "Out for Delivery." Despite contacting the delivery personnel multiple times, each of whom assured me that delivery would occur the same day, the parcel remains undelivered. Efforts to resolve the matter by raising multiple tickets with Delhivery’s support team have been futile, and no proper resolution has been provided.

This repeated delay and lack of action from Delhivery are causing significant inconvenience, and I suspect negligence on their part. I kindly request your intervention to ensure the parcel is delivered promptly or appropriate compensation is provided.

Attached are supporting documents, including tracking details and communication records, for your reference.

Thank you for your assistance.

Sincerely,
Ayan Ghosh

Hi, I need help on this matter, I have been trying to reach delivery customer service, but got no response.
I Have not received my parcel, but it's showing as it's delivered on Sunday. Where did my parcel go? The seller who had sent the parcel i had already raised a complaint, but got no reply from your side.Is this the way you people make money by stealing others goods ?? If not then I want a call back on this.

We need to take legal step against you for sure .

Sharing the pictures of the time of delivery.

Hi,

It's 11 November today. My Parcel left on 23rd October from Delhi. It was supposed to be delivered by 27th October. Ever since then there's only been delays and the delivery gets pushed by a day everyday and there has been zero follow up from company's end except these ridiculous automated replies.

I have been very patient and have waited for almost 20 days now. This is the worst delivery experience ever. I need a response with specific details on their end asap.

As this is ridiculous we have been tryinging to reach dehivery there is not customer service reply for the order no
ID[protected]
Tracking I'd[protected]
It is promised to deliver by today 2 oct
I have to leave tomorrow to outof station it says on hold destination unable to receive.
Atleast give us the option to receive from the location it has reached.

I placed an order on 18th October and the expected date of arrival was 25th. Package showed Out for Delivery early on 23rd, so I promptly rescheduled it for the next day as I was not available on 23rd. On 24th, 25th and 26th October, they kept canceling and rescheduling my delivery saying the customer wasn't available when they did not even once call or reach my place. Its been more than 3 days and their customer support contact number also does not work or is made not accessible to consumers, making it impossible to reach them or lodge our complaints.

Package has been delayed and rescheduled without even my knowledge or consent twice now.

I am writing to express my deep dissatisfaction with the recent delivery experience and the lack of proper support I have received so far. My parcel, containing 2 sarees, 1 chaniya choli, appears to be lost, and despite my efforts to reach out, I have only received automated responses. Nobody has even called me regarding it . I have sent several messages to them over the course of last 20 days.
Tracking Number: AWB #[protected]
package was sent from mumbai to bangalore on 4th october.
Delivery date was 8th October
Description of Parcel: (2 sarees pink & green), one chaniya choli, packed inside a bag (Grey colour) With tape on the zips.

This issue has caused me significant distress, and I feel cheated by the lack of proper customer service. I expect Delhivery to act promptly to locate my parcel and provide clear communication about its status. If the parcel cannot be found, I demand full compensation for the items lost.

They took money for express delivery and my parcel was supposed to be delivered on 4th oct . Then they said 6th and then 7th and now they say 8th . They are not cooperating and I think they are scamming me and will not deliver the parcel and they have done something with it . AWB[protected] .

Hello sir
your delivery boy not give my parcel. I said my OTP but he denied and asked my ADHAR Card . So I don't give my Adhar card to his boy and return my parcel to my purchase shop. I ordered 4 parcel from Surat. All parcels are sending through your courier. What can I do?

FROM TAMILSELVI.K Coimbatore Tamilnadu

The return request was raised three months ago but no courier person came to pick up the item from Delhivery, pallavaram, Nagalkeni, chennai.

Very worst customer service. Simply mentioning as customer not reachable and cancelled as per user request etc.

One courier person have asked for money to return the item. Without money, he told would not take up the product back as it was not same as image. I never paid him a penny so the person rejected it. Then after that no one came to pick up that returned item.

Strict action have to be taken on this courier person and management.