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Delhivery Complaints & Reviews

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Updated: Dec 13, 2025
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Delhivery reviews & complaints page 13

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S
s12978
from Hyderabad, Telangana
Jul 21, 2023
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My package has been stuck at one place since last 3 days (from[protected] at once place in Hyderabad. I have been calling the company where I placed the order from since last 2 days and they keep saying that the matter has been escalated.

I understand that a few days of delay is not a very big issue - but these were gifts for my sisters who were visiting me after a long time. Now they are leaving within 24 hours and if the package does not reaches me in lesser time than that, there is no point.

The tracking ids are as follows:
1.[protected]
2.[protected]
3.[protected]
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    R
    radha
    from Hyderabad, Telangana
    Jul 21, 2023
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    This is order id I got a order in freeup app for my daughter lehanga I don't it was over weight why I should pay overweight charges ask the buyer to pay they have to charges over weight from buyer

    Why seller should only pay the overweight charges

    Or otherwise ask the buyer to return my product

    Delhivery courier service must charge from buyer also
    +1 photos
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      R
      radha
      from Hyderabad, Telangana
      Jul 21, 2023
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      I didn't get any mail or message regarding over they are tied withup freeup app to cheat customers in overweight

      I want proofs of overweight

      Why did they not send email regarding overweight

      I want full amount and otherwise tell them to send proofs
      +1 photos
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        A
        aditi.singhh28
        Jul 19, 2023
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        My parcel with AWB #[protected] shows the status ‘pickup pending’ since the last 10days. I need delivery ASAP
        Delhivery customer support has been notified about the posted complaint.
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          S
          SaumyaAg
          Jul 17, 2023
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          TRACKING ID
          [protected]
          I have booked a courier on 03 July 2023 from Delhi to Delhi only.
          Daily delivery date is getting updated to next day. I waited for many days then finally cancelled it.
          Now again same thing happening. daily delivery date is getting updated to next day. There is no customer care number which can tell the real picture.
          Its been 2 weeks but i have not received my parcel.

          Please help
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            M
            manubi5674
            Jul 16, 2023
            Jul 17, 2023
            This thread was updated on Jul 17, 2023
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            Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
            +1 photos
            Delhivery customer support has been notified about the posted complaint.
            Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

            Please Re-Schedule My Delivery and Place a Call to me Before Delivering the Order Today Itself - Comment #4115005 - Image #0
            Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

            Please Re-Schedule My Delivery and Place a Call to me Before Delivering the Order Today Itself - Comment #4115162 - Image #0
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              B
              bhar4321
              Jul 16, 2023
              Jul 17, 2023
              This thread was updated on Jul 17, 2023
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              Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
              +1 photos
              Delhivery customer support has been notified about the posted complaint.
              Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

              My Order was not Delivered , the Delivery Boy Didn't even Place a Call Before Delivery - Comment #4115006 - Image #0
              Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

              My Order was not Delivered , the Delivery Boy Didn't even Place a Call Before Delivery - Comment #4115163 - Image #0
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                K
                Katyayani gupta
                from Mirzapur, Uttar Pradesh
                Jul 15, 2023
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                Address: Mirzapur

                I made a payment of Rs. 2498 to Delhivery through phone pe app and the payment was successful also but the Delhivery person told that he hasn't received the payment on his Delhivery app and it is showing unsuccessful. He then said me to Pay in cash and told that I'll receive the refund within 24 hours. My Delhivery AWB no. is [protected]. I've attached the proof of payment as well.
                +1 photos
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                  S
                  sreelakshmivishnu
                  Jul 14, 2023
                  Jul 17, 2023
                  This thread was updated on Jul 17, 2023
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                  Address: Perumbaikad, kottayam

                  Update shows delivery attempt was failed.. But nobody called for delivery

                  Customer name - manju e m
                  Tracking id - [protected]
                  +1 photos
                  Delhivery customer support has been notified about the posted complaint.
                  Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

                  No delivery attempt was made - Comment #4115164 - Image #0
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                    H
                    Harsh2301
                    from Darbhanga, Bihar
                    Jul 13, 2023
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                    Stole my bag

                    I am writing to express my extreme dissatisfaction and concern regarding an order that was picked up by your delivery agent but never reached its intended destination. Despite the fact that I have a CCTV video recording confirming the pickup, the order status has been unjustifiably updated to "cancelled." This situation is highly distressing as the package contains several important items that I cannot afford to lose.

                    On 5th...
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                    P
                    pankaj6apr
                    from Hyderabad, Telangana
                    Jul 13, 2023
                    Jul 29, 2023
                    This thread was updated on Jul 29, 2023
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                    AWB[protected]
                    I've been trying to contact the customer support but they haven't been helping me with this. They lost my package and delivered some random box. Even after sending them the video, they are not helping with the issue.
                    Delhivery customer support has been notified about the posted complaint.
                    They still haven't done anything. They just keep ignoring the problem till I give up. How is this even allowed? Please someone take legal actions against these scammers.
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                      A
                      AmitJ1982
                      Jul 12, 2023
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                      Address: Bangalore

                      I had booked ab express courier from Bangalore to Kolhapur Maharashtra.
                      Awb #
                      [protected] and it was picked up on 7th July. Estimated delivery date was 2-4 days.. but the courier is still not delivered. Current status is still showing Bangalore. And delivery date is day by day increasing.
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        ssethi46
                        Jul 12, 2023
                        Jul 29, 2023
                        This thread was updated on Jul 29, 2023
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                        Address: Gurgaon - Mumbai

                        We have sent a package for delivery containing personal documents with AWB[protected] on Delhivery direct. Status show it has been delivered on 10th July but it has not.
                        Our work is impacted due to this. Please help ASAP.
                        Delhivery customer support has been notified about the posted complaint.
                        This is very common. Unfortunately, they will not do anything about this. They lost my package too and its been a month I've been asking for help everywhere but no help from their side at all.
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                          S
                          sreelakshmivishnu
                          Jul 12, 2023
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                          They make too much delay in delivery of products to my customers...False update was showing
                          Tracking ids - [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            Priyanka_3
                            from Chennai, Tamil Nadu
                            Jul 9, 2023
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                            Address: Delhivery sholinganallur

                            I raised a return request via amazon and delhivery was supposed to pickup the product and i tried to call them
                            Multiple times they cancelled without any
                            Notification and no information was passed over to me
                            +2 photos
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                              M
                              MukeshMeena22
                              from Bhusawal, Maharashtra
                              Jul 7, 2023
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                              Address: HEADQUARTER DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002 REGISTERED OFFICE NEW DELHI N24-N34, S24-S34, Air Cargo Logistics Centre-II, Oppo

                              This is the first time im facing such a irresponsible management and suppressing of an issue from a known courier company.
                              On may 29th, 2023. I placed a pick up order for a pc part for replacement.
                              On 5th june, the order status marked as refused by the receiver. But once i talked with the receiver, he got no delivery or any call from the courier guy. I also talked to the support and raised the ticket, but no respond.
                              After few days, they maked by order for the RTO(return to origin) order. And i asked again for such status but still no response.
                              On 13th june, order status as Out of Delivery for return. I was waiting for my parcel but instead i notice the order was marked as delivered successful.
                              I got so frustrated with all the non sense happened with my order. I tried to talked to the support again but yet not a single reply back about the situation. Hence i assume they literally lost my parcel.
                              Not only tje situation was annoying, but they even removed all my support ticket data and responses from the app. And no trace of the history of my orders.
                              Worst experience ever.
                              +3 photos
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                                M
                                mihir ramesh salunke
                                Jul 4, 2023
                                Dec 16, 2025
                                This thread was updated on Dec 16, 2025
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                                Resolved

                                Address: mumbai

                                I requested delhivery direct pickup from my relative from mumbai to parli my pickup date was 3 july 2023 but pickup is still not done
                                +1 photos
                                Jul 4, 2023
                                Complaint marked as Resolved 
                                i cancled pickup
                                Delhivery customer support has been notified about the posted complaint.
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                                  sajid4537
                                  Jun 30, 2023
                                  Jun 3, 2024
                                  This thread was updated on Jun 3, 2024
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                                  Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Locked on to the Same Place for more than 3 Days... So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                                  +1 photos
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                                    sajid4537
                                    Jun 30, 2023
                                    Jun 3, 2024
                                    This thread was updated on Jun 3, 2024
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                                    Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.
                                    +1 photos
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                                      Saurav Debnath
                                      Jun 29, 2023
                                      Dec 16, 2025
                                      This thread was updated on Dec 16, 2025
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                                      Hi, I placed a pick-up from Goa, which requires an urgent delivery so I opted for the Express Delivery. But for some reason, the pick-up is still pending and Delhivery has no customer support to help me with the case. I've already paid for the service. Please help.
                                      Delhivery customer support has been notified about the posted complaint.
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