Claimed

Delhivery Complaints & Reviews

1
Updated: Sep 8, 2026
Complaints 3879
Resolved
525
Unresolved
3354
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chan2307abhi
Aug 17, 2021
Report
Copy

Address: IM 55, Rangamatia,Sindri,Dhanbad, Pin-828122

I received message as Item delivered so on the portal. But actually item was not delivered
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mushkan Srivastava
    Aug 16, 2021
    Report
    Copy

    Address: Turkmanpur Patwari Tola Near Reliance Tower

    Still I have not receive my parcel
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      3
      3Desire Networks
      Aug 16, 2021
      Report
      Copy

      Address: 409, 99 Shopping Center, Kosad - Sayan Road, Amroli, Surat -394107

      Tracking Id[protected]
      1 month passed to Pick up this courier still not deleivered

      This courier picked up on 17th July from Nanded, Maharshtra to Surat, Gujarat.

      Still showing status
      Surat_Kacholi_ Gj (since 9 Aug 21)

      Kindly deliver this courier at our Surat Office (Amroli) as early as possible.

      Regards,
      Virendra Yadav
      [protected]
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Subiya Suroor
        Aug 15, 2021
        Report
        Copy

        I recently placed an order with H&M which i wanted to return. I have raised a return request the next day but the item was not picked up by Delhivery. I have checked the return status online and it is in cancelled state. I never received a call from the delhivery agent. I have also raised a support request with Delhivery and also dropped emails but havent received any response from them
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohammad Sharif 124
          Aug 15, 2021
          Report
          Copy

          Address: Mohalla Kalyan Singh, Mill Road, Mawana 250401

          Hello, I ordered Nike Shoes size 8 from Ajio on 4th august with the order Id:- FL[protected] and I received the product on 9th of august. When I tried the shoes on they were feeling a bit tight so I placed an exchange order for a plus size. I received my exchange order today and the delivery executive took back the original size 8 order. After 5 hours, I received a call from delivery executive saying he will have to pick up the exchange order and give me back the original order. I was confused and asked him the reason and he told me that EAN is mismatched. I called ajio customer service for the issue and made them talk to the delivery executive and Ajio team itself confirmed that Ean is not mismatched and there is no need to take back the order but the delivery executive was rude and he cut the call from my phone and took back the order. I followed him to the delhivery office and they were very skeptical giving me fake excuses and they told me I have to file another return but I am not getting the option to return the product and I am stuck with size 8 shoes. Also when I returned the size 8 order the box was in good condition but when he gave me back it was all broken. Please help me
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Cat Bagheera
            Aug 13, 2021
            Report
            Copy

            I ordered a parcel on 2nd August whose delivery date was 11th August, 9 days after the order date which is slow. Anyhow I didn't get the parcel on 11th. Today on 13 th I got a call from your delivery boy that the parcel will be delivered some 5 Kms away because of some address confusion, to which I replied that the company should have called me if they had a confusion. The courier boy was rude and unhelpful in providing me the solution. I am complaining about the srinagar branch and the untrained courier boy who was unprofessional. He said his name is Waqar Hazari and his phone no.[protected] . I further want my parcel which is already 2 days late.My parcel id AWB [protected]
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Geethika Chowdary
              Aug 13, 2021
              Report
              Copy

              I have placed the order on 2nd August.3 days back it is near to me but still now I haven't received the order.I want urgent delivery and provide me the nearest delhivery office's number
              Delhivery customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ashwini perumal
                Aug 12, 2021
                Report
                Copy

                I have ordered product in Meesho app for the amount of Rs.1478. I got a call from delhivery for the product with same amount.so I thought it was Meesho product and received.But it was fake product and I lost money around Rs.1478. Please redund the money.
                Delhivery customer support has been notified about the posted complaint.
                Kindly update the status of this issue
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bimi Aby
                  Aug 12, 2021
                  Report
                  Copy

                  Address: Perundurai, tamilnadu

                  Delhivery executive does not call the customer after updated customer can't reach after products will returned to supplier. If I call the executive did not respond after block my number
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Ganesh Gavhane
                    from Pune, Maharashtra
                    Aug 12, 2021
                    Report
                    Copy

                    Address: Vitthal nagar, yeola,

                    Can't talk about these
                    Delhivery customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chrysto
                      Aug 12, 2021
                      Report
                      Copy

                      Address: Thrissur
                      Website: www.delhivery.com/track/package/938426168073

                      My order :3755889 has been held at thrissur my locality in Delhivery facility.

                      The shipment already delayed from the start and at last on 8th August 2021 it reached Thrissur but They are not responding to my mails or anything. Its been almost 1 week. Tracking number :[protected] and no response for any mails, no customer support

                      Please do the needful as soon as possible

                      Yours Sincerely
                      Chrysto Babu
                      Delhivery customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        yashcode5566
                        Aug 12, 2021
                        Report
                        Copy

                        The employee who had assigned my package said that he won't want to visit my location as he was feeling lazy when I submitted a review on google maps reply from the owner was "kay karlega lol"
                        Delhivery customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kanhiya sharma
                          Aug 11, 2021
                          Report
                          Copy

                          Where are delivered a shipment which LR No.is[protected]
                          It's very late and client is very rude for this
                          Delhivery customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pooja901
                            Aug 11, 2021
                            Report
                            Copy

                            Delhivery guy ‘Siddhanth’ picked up the parcel on 28 July from Pune. The parcel had men’s shoes and probably that’s the reason someone has flicked it. State of logistics in today’s New Age Service. Today they notified saying that they’ve lost the parcel. I need to be paid the shipment value.
                            Delhivery customer support has been notified about the posted complaint.
                            Need to be paid Shipment value and harassment charges for thr mental agony that I’ve gone through chasing them since 29 July for delivery to the merchant
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shajana mol
                              Aug 11, 2021
                              Report
                              Copy

                              Delivery of the package failed due to the shipping exception
                              Tracking no:[protected]
                              Plz don't return the product .plz convey my regards
                              Delhivery customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anvitha Gopala
                                Aug 11, 2021
                                Report
                                Copy

                                Address: Agasarakoppa, kannangi post, Thirthalli taluk, Shivamogga dist-577226

                                My material(books )had dispatched from maven silicon banglore on the month of February till now i didn't received any material. They are informing that they had sent the materal already. Pls track the material as soon as possible
                                Tracking id:[protected]

                                Thank you
                                Delhivery customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhi-soj
                                  Aug 10, 2021
                                  Report
                                  Copy

                                  Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

                                  Today I received a parcel from Delhivery, due to covid protocol all the parcels are now collected by security at the gate, but the delivery agent asked me to pay COD cost over the phone, as per the SMS (from Delhivery) Rs. 594/- We made the online payment.

                                  On looking at the packet we realize that the label does not mention the seller details, and whatever is mentioned in the smallest possible font size is for misleading.

                                  Some desperate seller has sent a product with a COD option to me. Delhivery has not followed any protocol of mentioning the details on the label or even checking if there is a web portal that exists or not to send such COD parcel.

                                  Now the question is how do I get my money back?

                                  How do I know from which portal this order was sent?

                                  Even Delhivery SMS does not mention the name of the website that has sent this unsolicited parcel.

                                  All in all, m/s Delivery has taken the payment from me, I think they are responsible for stopping the malpractice and my refund.
                                  Delhivery customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Listra
                                    Aug 10, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Head quarters: Plot 5, Sector 44, Gurugram Haryana - 122002. Registered Office: New Delhi

                                    My order is in transit since yesterday. My order was supposed to arrive yesterday as displayed on the site. Now it is in transit which is literally 4-5 km from my house. My place doesn’t have any lockdown restrictions and all sort of delivery is allowed in this area. I don’t know why it is getting delayed. I want this order asap because I have a function to attend day after tomorrow . I ordered this only because of the speedy delivery shown on the website.
                                    There is no updates on the delhivery site. I have send 2-3 tickets and also mailed to their customer service but I didn’t get any response yet. Please try to update the information for the sake of your customers. Please get back to me ASAP.
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Delhivery's customer care contacted me through mail and apologized for the delay. I received my order yesterday evening.The delivery guy said that they received the load couple days before but the workers there were so busy, they didn't even get time to unpack them. So every time when the courier service is Delhivery be ready to file a complaint. Because they don't give a damn about their customers until we take some initiative and file multiple complaints on various platforms.
                                    Delhivery customer support has been notified about the posted complaint.
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chhan Tluangi
                                      Aug 10, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Iti Veng, Aizawl, mizoram

                                      Sir,
                                      my parcel send from tirrupur to Aizawl got stcuk in guwahati for more than 2months. i track the parcel and sometimes it says the parcel returned but sometimes tracking id not found. i also send complain to the helpdesk but no reply till today.
                                      please help me out ans ask delhivery surface courrier to deliver my parcel as soon as possible to my location.

                                      tracking no:[protected]
                                      & trackimg no:[protected]
                                      contact: Lalchhantluangi
                                      email: chhaniralte.[protected]@gmail.com
                                      mob: [protected]
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      today i receive information that both parcel have returned to the merchant..i dont know why, but its okay as i know where it is..thank you so much consumercomplaints
                                      Delhivery customer support has been notified about the posted complaint.
                                      today i have information about my parcl which i mention on the above..both the parcel have returned..i dont know why...but its ok since i know the update thanks consumercomplaints
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashok Kanni
                                        Aug 10, 2021
                                        Report
                                        Copy

                                        Address: 2/685,mugappair east

                                        My order number[protected].
                                        Please kindly cancel my order
                                        Delhivery customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit