Delhivery Complaints & Reviews

I have purchased some item from a relatively small online merchant with tracking ID is [protected]. The package was scheduled to be delivered by 2nd August 2021 which I have ordered on 22nd July 2021. The package reached my destined location on 31st July but later headed on to a different location (Farthest hub). I have informed about this to the company's mail id but they did not respond back, I even tried calling the local Delhivery hub several times to inform about their possible mistake but they did not care to pick my call. Throughout the time I was constantly checking my order status which was untouched ever since it got diverted. Seeing that the order status wasn't updated after 31st July at all, I again mailed back to the Delhivery's customer support several times, to which this time they replied back that they have escalated my issue to the concerned team and that I will get my package within 24 hours. But today i.e, 5th August while I was checking the status of the package it showed that my product was scheduled for return, but throughout the entire course I wasn't even notified nor did they even try to reach out to me even once. Now the question is who will pay for my loss which I am not even aware of? Since the company where I have ordered from has no refund or return policy, what will I do, now that my package is being shipped back to the seller? All my time and money has gone to waste because someone was being negligent at workplace. I want accountability from Delhivery! I am attaching all necessary informations and my tracking ID is [protected]

Today after 15 days of delay i got update my package is out for delivery at 2.09 pm
So i was available at home so that i wont miss my parcel but instead at 6.44 I received message saying consignee unavailable. I contacted nykaa to ask about my package but they told their delivery partner gave fake update.
I need my parcel i paid for it already.
AWB number: [protected]

Sir ., I am Working as Delivery boy in Varanasi Mehmoor ganj boss told me to give 15 rs per packet and agent gave 12.5 rs peer packet.Both Boss And Agent Are blaming they are giving abuses to each other that you are in under boss u are under in agent.And I Have Given My original id but they Are Making Me Work against other name Vipin And Raj.I Asked To My Manager Also And Agent Also Why duplicate id They Told This Is The System Of Office.If Not Properly Take Action I Will File A Legal Suit For Pramod Pandey And Dheeraj.

My company asked to returned a laptop to the company, I returned it through Delhivery.
They are not providing any update on the return of the laptop.

It reached Gurgaon on 31st July and the return address is also Gurgaon.
But there is no update since then and no proper response from Delhivery team. They do not have customer support and the email address they provided does not reply.

They do not reply on social media platforms.
AWB:[protected]

My consignment [protected] not received but got delivered message

This is my tracking id
[protected]...
This parcel is not delivery yet and not showing proper tracking of courier.

On 7 july i raised a pickup from haryana to pune. it was an urgent item hence i send it through delhivery which is worst mistake of my life. they failed to do pickup for first 3 days then on 11 my product was picked up. and hence i was happy that it will get delivered on 18 july but they all messed up they didnt delivered it till today (3 aug) i was mailing them daily but they are saying that they are not able to deliver it due to uncontrollable circumstances (they showed this update to me on 25 july) now when i mail them they said it was uncontrollable moemnt to deliver it. but when i asked the company they sad they recieve products from other companies but your order is still undelivered they daily change their delivery date to current date but they didnt deliver it
my awb[protected]
still my order is undelivered

I had sent live plants from darjeeling to kerala through delhivery courier service. As promised and guaranteed it would reach within 7 days, They have just held parcel in one location for 3 continuous days. Even after having complained in their official website no action has been taken. It is almost 8 days I dispatched it, worse part is, they are not replying at all. Please help me

Hi Team,

Greetings !!

We have been waiting for our delivery in Thane region for almost 2+ weeks and it is not moving ahead at all.
We have followed up so many with the email id for customer complaint, although got no responses.
Really waiting for the product to be delivered and refund of the money in priority.
TrackingID:[protected]

Thanks,
Yagyesh
+91 [protected]

I returned my shipments (AWB[protected] on July 24, 2021. The maximum possible date for returned shipment reaching the seller was up to 29 July 2021. But Delhivery franchise partner are increasing the date one day every day again & again from the 28th July 2021.

I have lodged my complaint (Complaint Number: 21676583, 21624921,[protected] through mail several times regarding this, on which no proper action has been taken till now nor any proper reply has been given to my mail by Delhivery customer care executive.

Indeed My return shipments are not further processes from Bilaspur-HR. Hence my refund amount got stuck with the seller because until the product is not received by the seller, my refund amount will not return to my bank account..

You are requested to, Please look at the matter and request to take appropriate action to solve or arrange this matter as soon as possible.

Dear,
I'm saurabh Gupta.writing on behalf of my wife Mrs. Shweta Gupta. Your delivery boy refuse to deliver my parcel at my doorstep and also misbehaving with my wife. Now I request you to take action against him immediately otherwise I'll go through the legal action against him by filing a police complaint of misbehaving.

Parcel detail order Id : 84970.

Hi my Name is Freddy Syngkli. Im writting this letter to complain about the incompetency of one of your delivery executives.Im really dissapointed with the unprofessionality of this person.In brief, the products bought by me was was not delivered to its destined place.This delivery guy demands that i have to come pick the parcel myself from him ...provided the place is still very far from my house..his behaiviour was unprofessional, rude qnd unwilling to comply. I found this tobe very cheap and uneducated..kindly look into this matter and solve it at the earliest.In addition to this i dont know what strings he pulled but ...i now have received an email that the other products bought by me to be delivered by your courier service has been cancelled...i hope this is not a foul play done by your esteem service..but i would be glad if you solve it as soon as possible.
Thank you

I accidentally made the payment twice for the same link provided by the delivery agent to me for my order AWB[protected] .
I kindly request you the return for the same .
I am attaching the photograps of the sms link and the google pay transaction below.
Thankyou
Akshay Bekta

The package is my desk notebook. As it was in the city, it must be delivered on time.. I can still see the package in Tathawade pune. No Customer Service number provided.

My replacement was cancelled no one come to pickup the order and status is showing that pickup cancelled

Today morning, we received a consignment no. [protected] against payment of Rs. 700/ booked from Jaipur PIN code 302012 in the name of M/s Oasis Irrigation Equipment Co.Ltd, P-6 Scheme 6 M.S. C.I.T. Kolkata--700054. It appears that the consignment contains some ladies garment, which has not been ordered by the Company. It seems to be a fraudulent transaction and the consignment need to be returned under return Code[protected] . Consignment is not opened.
You are requested to collect back the consignment. Immediately.

For Oaasis Irrigation Equipment Co. Ltd.
H.C.Jain
[protected]

The product was ordered on 14 jun 2021, and it reaches here at delhivery on 28 july 2021. But the delhivery service sends the out for delivery message on 30th of july. And i myself called them for delivery to my place which is the same place mentioned in address. I had 2 packages with same address but from different accounts on the same day via this delhivery service itself to receive. But even after telling the guy to deliver both of the packages he only delivers 1 of it. And while i questioned it he says he will deliver it tomorrow. I said okay. But the next day also he didn't deliver it and says he will definitely deliver it the next day. And today on 2 aug 2021 when i look into my flipkart account it shows the product has been cancelled. And i asked for some explanation from the delhivery service. They speak irresponsible. Me then contacted flipkart and they also told they're sorry but can't do anything about this. Do you find any mode of just act in the delhivery service or their behaviour. Please give me justice and i am attaching the required scrrenshots for ease o[censored]nderstanding.

My return order is not pick up many days to go I also call pickup agent he was say I didn't take your return order

This is regarding the way bill no[protected]. This was supposed to be delivered yesterday but it was not delivered. Additionally there is no reason shared for this delay. This is high value product.

I need a time details by when you will be able to deliver the product.

And why there is no communications done from your end

Even tracking details also not updated properly on your tracking system.

Can you please clarify the reason behind that?

Do you have any idea why the product is roaming within Baharampur city whereas the delivery address is just 45 mins away from Baharampur.

It is totally a disgusting service of Delhivery team

Please provide a resolution ASAP and get the product delivered asap

Its been more than 15 days I haven't received my parcel yet. When I track my order it says due to bad weather, sometimes institute or office is closed. There is no proper way of communication with them. Please look in the matter asap.

Courier :- Delhivery
Order ID :- PR[protected]
Tracking ID :[protected]