| Address: Mumbai, Dombivli East 421 203 |
Hi Team
AWB[protected]
The above package has not been picked up since 13 July 2021.
Every day I get a text message that this will be picked by an agent and by the end of day, same old story.
Thrice your agent visited my house and went back because they don't have the appropriate vehicle to take my package (Single Bed Mattress).
Every time they take a snapshot of the package and inform the head office that it is a large one.
I had a word with the area manager and informed him clearly that the package is large and please send the appropriate agent with a proper vehicle to pick up the package.
The Area Manager has given me high hopes that he will look into it and this will be done asap. Now he is so irresponsible that he doesn't answer my calls
Name of the manager - Dilip Sharma
contact number :- [protected]
This is totally unacceptable, please find attached screenshot of the text message for your reference.
If your company doesn't have the capacity to arrange for a pick up of my product then why don't you tell me that your company is incapable of doing this and please look for another company.
I'm going to send a strong message to the CEO of the company and they raise this mental harassment via appropriate channels.
Delhivery customer support has been notified about the posted complaint.