Delhivery Complaints & Reviews

My package was completely torn and taped again. Looks like it has been tampered. My watch which costed 10k has been replaced with some cheap watch!

My waybill number is[protected].
Contact number for this package is not reachable for incoming or outgoing calls at the moment as I am outside india. Instead of going straight to the address where anyone from my family can receive it, they just try to call the number and skip the delivery if number is not reachable. What is the purpose of having an address then.
Even when I try to call the customer support from other number to give them further instructions on delivery or alternate number, the call gets disconnected saying " to make call from the number that is related to the package". How am i suppose to contact now? They should have some common channel to be contacted whatever the number may be.
On the other hand, cannot they just go to the address and deliver it? Proper address is mentioned there.

I have ordered mattress from Flo on 17th june and same thing has been shipped through Delhivery courier services on 22nd June.
Shipment was reached near by our location on 23rd june and shipment was lying on there warehouse for 4 days.
Shipment services are very bad and delivery person as well. he called on 27th evening 6.30 pm and asking us come and pick the package from where they are not ready to deliver at our door steps or collect it from there office.
then why this is called courier services when we need to pick it for our self.

later he marked as Order Undelivered: since they could not get in touch with us.

Shipment was done on June 8 to Hyderabad but the delivery was bot done post 15 days also. I cancelled the delivery and asked to return it back to me. But now after 4 days this delivery is out for return but it was showing that delivery could not be attempted. I have my exam papers in that courier which has to be submitted to college.

After raising a complaint here alao no action has been taken by them. This is very poor service by them.

No customer support number to contact about the issues. No reply is being given to mails as well. Very riduculous and ignorant behavior by delhivery courier services team.

Utterly shattered and dissatisfied with this mental traumatic behavior shown by them.

Product has been delayed for 13 days already promised deadline is postponed everyday as they wish, after complaint here they spoke with me delivery in 30mins on the way they promised again same thing happened they changed the date to next day didn't even care about the customer as if there are doing charity business for poor.

I had placed 2 couriers with Delhivery from Hyderabad to Chennai on 18 May 23 with AWB numbers:[protected] and[protected]. The Delhivery could not do the delivery for more than the stipulated time thus I asked for a RETURN of the couriers owing to couriers being expensive and my fear of them getting lost in transit.

Now to date the items have not been returned. Whenever I check for any update on the app or website of Delhivery it says getting delivered tomorrow, however, every day the date is updated to the next day.

I have tried to contact customer care and written emails to resolve this to Delhivery. They have either not responded or responded with false promises.

No accurate information has been provided by any officials of Delhivery to date nor any person from Delhivery has ever tried to contact me about this problem on the telephone.

Sir I have ordered the items 11 days ago they first promised me to deliver within 23 of jun but now everyday they are postponing the day as they wish, not even updated the status after 23rd june

Kindly do the needful

I recently delivered a shipment through delhivery courier company whose AWB no. is[protected]. And the shipment was delivered on 18 June 2023 but the receiver saying that he hasn't recived any shipment and when I ask them to give proof of delivery they said they will resolve my issue but today is 26 june no response has been made till now

Please out of delivery problem solve please please fast delivery please sir.

My oder delay problem please solve.traking number [protected] ha please fast delivery my oder please emergency please oder delay problem solve please.plese fast delivery 🚚 please emergency ha please sir problem solve problem please sir.

I had shipped a product through delhivery but as the delivery agent couldn't find the address the product was returned..and it's been around 4 months i still have not received the product instead of continuous follow up

I have made an order from Ajio . And the Delhivery company has been assigned to deliver the product.. delivery person contacted me for delivery of said product and i asked him to share a link for making payment as per my request he shared the link and i made the payment following that link.. after making the payment he said that he didn't get the paymnet and declined to deliver the product . Besides i have told him the payment have been made and debited from my account and also shared the screenshot of same with him .. but he didn't entertained my request .. further he said he will confirm the same with his office and will get back to me.. i didn't get any cl from him so i gave a cl in the evening and some person from office pickup the cl and said we didn't get the payment and asked me to go a make a complaint with Delhivery.. i asked him to customer support no. And responded to find put it with google.. the behavior of the person who came to delivery the product as well as the office person was not upto the mark in short... now the situation is i haven't got the product for what i have made the payment.

A delivery guy named Saeed sheikh in Aurangabad.. his contact number is[protected] came to deliver my AJIO parcel on 18th April. Due to Gpay network issues my payment for rs 4997 wasn't processed so I did another payment to him.. The next day I saw my money got debited both the times. He isn't returning my money despite numerous phone calls. Such kind of behaviour isn't acceptable. I have put all the screenshots as proofs of double payments.
Your Ajjo package with AWB
[protected] will be delivered today. by agent [protected]. Pay Rs.4997.0 by cash/link - Delhivery
This is the agent details.

I booked a delivery package on June 10, and it was mentioned that it will be delivered in 2-3 days but it bas been more than 9 days and package is still not delivered yet. And today it is showing that it is again delayed by one more day. It is very important package and it is getting delayed day by day. Need an urgent delivery.

Dear Sir/Madam,

Mr Jogindra Singh was the driver of in your companny. He was expire in 4 th oct in road accident during carry the truck at Banglore.

Number of time meet with Tawadu and Agra Branch of the delhvery company about demise family compasation, but no response.

Please take positive action

with regards

Kshun Singh
[protected]

My name is Sreenanth bi, and i had ordered a Product', worth rs. 1020, on amazon on Tuesday, 30th May 2023. The product was purchased from seller Parluna-IN. It was shipped using delhivery on Sunday, 3th June 2020 with tracking id/https://international-track.delhivery.com/#/trackdetail/DL[protected]CN
As per delhivery website, the package is estimated to be delivered between, 17st-19st June. However, the tracking status shows it is currently at Guangdong Province, Shenzhen, CN (I. E. It has not been shipped to my location). Please ensure that my package is shipped right now, or if its has already been shipped from Guangdong Province, Shenzhen, CN to my delivery address, please update the tracking status on your website. Please ensure that the package is delivered to me on 20st June, 2023. Also, please provide me a fixed date by which i will receive my order.
For your reference, i am attaching screenshots of the order & tracking details from amazon and delhivery websites.

My package was to be delivered by 17th Jun, but I didn't receive any single call from courier service till now. My tracking status is still showing as "delivery will be reattempted as establishment was closed" since last two days. Can you please check where is my package and why it is getting delayed? Need your prior assistance to delivery my package at earliest.

The Manager, Delivery Direct

Dear Sir,

With due respect, this letter has been written to inform you that I have placed an order through your website 2 weeks ago. I have also paid the amount through a credit card but still, I have got no response from your end. I have mailed several times on your company’s mail id but I have got no response. What kind of service are you providing to the customers? I am waiting for my goods for the last 2 weeks. This sort o[censored]nprofessional behavior can result in losing your customers. Please find attached the receipt of the items. Please respond to my request to deliver my order as soon as possible . I hope you will take action to my complaint as soon as possible. Thank you.

Regards

Mr. Nitin Bhargave

I ordered a charger from Portronics on 28th of May, 2023 and it was shipped from Portronics on 30th of May, 2023 (Tracking ID: [protected]) and now it's been more than 2 weeks and my package is still not delivered. Neither Portronics nor Delhivery are giving me any solution and not providing any replacement or refund.

I went to the Delhivery’s delivery hub in Gandhinagar and Mr. Vijay there clearly said that the package is lost and they couldn't find it anywhere. But even after this clarification from the courier company's representative, no action is being taken. I'm shocked and disappointed by this unprofessional behaviour from both Portronics and Delhivery which claim to prioritise customer satisfaction, but this has now become harassment in every sense of the word.

Kindly look into this matter and provide a resolution at your earliest.

2 shipments of mangoes booked on 29th of May; after 2 weeks of shunting them around the country, you return the parcel on 13th June saying the package wasn't packed properly. Just to evade a refund. Call [protected] and resolve this or a consumer case will be filed.