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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 155

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V
Vvv890
from Delhi, Delhi
Dec 16, 2020
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Being a courier/ logistical support service company, they should have factored in the need for a dedicated helpline number which is pivotal for competing in the industry they part of.
Either they should not expand beyong their reach to take in massive corporate shipments valued well beyond their service expertise, or they should pull up thier socks and deliver.
They have no clear or direct means of communication with human touch, as the only way to follow up is through their silly automated whatsapp chat, which shows how careless they are in reaching out to their target audience.
The estimated delivery time is unreliable and keeps changing to suit Delhivery's laidback attitude and goals.
Delhivery customer support has been notified about the posted complaint.
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    Suresh Pdeboy
    from Powai, Maharashtra
    Dec 15, 2020
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    Address: ANDAMAN & NICOBAR ISLANDS, PORT BLAIR

    Please provide my EPF to claim my amounts my reference no. HROPS/LOI/N/3357
    Delhivery customer support has been notified about the posted complaint.
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      A
      Dec 15, 2020
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      I have serious data privacy issue related to your first mile delhivery portal i.e fm.delhivery.com. If I login to fm.delhivery.com as client I could see other seller's details like personal address, phone numbers everything. That means my details also exposed to other sellers as well. My Personal data should not be exposed to others sellers. I should see my data only. Kindly take serious necessary action as early as possible without fail. This is a big concern of Data Privacy. In their privacy policy no where it is mentioned that one seller can see other seller’s details. I have already sent an email to them they have not taken any action. They are saying it is not a privacy concern.
      Delhivery customer support has been notified about the posted complaint.
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        K
        krishnan46
        Dec 15, 2020
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        Address: Tower-4, F-801, Adarsh Pam Retreat

        A parcel was booked for me by Ms. Baidyanath of Calcutta vide tracking no.[protected]. On tracking it shows that the shipmnent is deamaged. I wrote to Delhivery and they have asked me to contact you.
        Kindly let me know when I can expecet delivery.
        R.Krishnan,
        Tower 4, F 801, Adarsh Palm Retreat, Devarbeesanahalli, Bengaluru 560103.
        Email id - [protected]@gmail.com
        +1 photos
        Delhivery customer support has been notified about the posted complaint.
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          sailajachandramouli
          Dec 15, 2020
          May 23, 2023
          This thread was updated on May 23, 2023
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          My package is not delivered but status is marked as delivered

          AWB[protected] is tracking number. Though package is not delivered I received a message that its delivered on 11th Dec. I've raised query using customer care immediately but there is no response till now....
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          dshivafwivedi
          from Powai, Maharashtra
          Dec 13, 2020
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          Address: Nirog homropathic clinic

          Product tracking id[protected] party name bhavar singh . Corier will be delivered to 11 december party also call about 20 times . I have already call 20 times corierboy. Product till not delivered. I have already complain my complain id 11825116. I have very disappointed your service.
          Delhivery customer support has been notified about the posted complaint.
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            A
            apoorva duhan
            Dec 13, 2020
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            A deliver from Mango

            I have still not gotten my order. Every day the ETA shifts to the next day.. it has been almost a month now..this is really not done...
            +2 photos
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            Aneesh katoch
            from Powai, Maharashtra
            Dec 12, 2020
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            Address: PAPROLA, HIMACHAL PARDESH, 176115
            Website: DELHIVERY

            ON 8 of Dec. my parcel has been reached at nearest hub location and then delivery agent ( DEEPAK ) called me and said that we will not deliver your parcel at your exact location as company does not give us sufficient money to deliver the parcel at your location and you have to collect your parcel only from office.( PAPROLA, HIMCHAL PRADESH, 176115). I raised a complaint against them its been 4 days ago but no action taken against them and today when delhivery service mail me and in mail the delhivery service wrote that your parcel will be delivered today but when i called that delivery agent (DEEPAK) he said we will not deliver your parcel at your location and we will return back it to the seller and also said that we have already talked regarding this issue with the company which i think that they bluffed me. Everyday they show the activity or upload the status that the parcel has been gone for delivery but they never ever contact me regarding the parcel. I want help sir.
            SHOULD I EXPECT SOMETHING FROM YOUR SIDE.
            LAST THING IS THAT I RECORDED EACH AND EVERYTHING HE SAID TO ME . PLEASE TAKE STRICT ACTION AGIANTS THE, ITS A REQUEST.
            MY TRACKING ID :[protected]

            I DON' KNOW WHY MY CALL RECORDING IS NOT ATTACHING BUT I ALREADY HAVE SENT CALL RECORDING THORUGH MAIL. PLEASE CHECK IT OUT

            PLEASE CALL ME ALSO. ( [protected] )
            Delhivery customer support has been notified about the posted complaint.
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              R
              rohit2509
              from Powai, Maharashtra
              Dec 11, 2020
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              Address: Ramanjaneya Nagar, Adoni - 518302

              When i will get my parcel i m waiting from so many days i idid not got a message or call from your delivery executive then how can you say that unable to reach you is this your service .your responsibilty is when you delivered put a message or call that your are coming and also that i m tracking that parcel and the status is that parcel is returned what this ### is happening .this is my tracking id [protected].so please solve my problem as soon as possible and i am trying to contact to you and ajio service but i could not contact from last 10 days.
              +1 photos
              Aug 11, 2021
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Dec 14, 2020
              Delhivery Customer Care's response
              Hi, we regret to inform you that the shipment has been returned to the merchant. We request you to please contact the merchant for further clarification.
              how can i contact to merchant and how can you returned that?
              Delhivery Customer Care's response, Dec 15, 2020
              Verified Support
              Hi, request you to please contact the seller for further assistance. Thanks.
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                H
                hensman
                Dec 10, 2020
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                In their website, it is a complete useless option to have schedule a delivery time; while on my shipment delivery date; there is no response regarding package delivery and package status is "not yet out for delivery"; in WhatsApp tracking it says " package shall be delivered on my scheduled date and time, which is a day before no idea what is the use of that WhatsApp package tracking function also. And in support email "we will contact you shortly". Honestly it will no use of delivering that package any more. My occasion is already over and my gift package is staying in their nearest delivery station for almost 3 days as per their website. It is my very worst experience.
                Delhivery customer support has been notified about the posted complaint.
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                  Himanshurp1
                  Dec 9, 2020
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                  The boy resheduled my parcel without telling me also missbehave with me
                  Delhivery customer support has been notified about the posted complaint.
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                    K
                    Kritika Gupta2603
                    from Barhiya, Bihar
                    Dec 8, 2020
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                    Tracking id :[protected]
                    Got my item damaged.
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      SKDhillon3
                      from Powai, Maharashtra
                      Dec 7, 2020
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                      Address: VILL BABROLI, NANGAL PATHANI

                      I book a pick up request on delhivery LTL Pannel on 23/09/2020 vide way bill no[protected] but my shipments lost by delhivery and not delivered
                      After many time talk to delhivery person but problem not solved due to which big loss done by delhivery to me
                      Delhivery customer support has been notified about the posted complaint.
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                        dshivafwivedi
                        from Powai, Maharashtra
                        Dec 6, 2020
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                        Address: Nirog homeopathic clinic crossing road sandila

                        I have create forward shipment with cod but this have error in service while preapaid service confirm
                        Delhivery customer support has been notified about the posted complaint.
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                          srajan sharma3
                          from Powai, Maharashtra
                          Dec 6, 2020
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                          Address: Patna ( bihar ) india

                          My courier from patna to Seoni M. P is Not Delivered From 15 days Its a Custom Courier parcel contain perosnal Information Delhivery does not Giving any Information of my parcel No tracking id no Order id Or Not Link My Mobile Number Its clear Fraud 😡
                          Or i will take Strict action
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            sarfaraz.khan97
                            from Delhi, Delhi
                            Dec 5, 2020
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                            Website: www.delhivery.com

                            My item was picked up from my place last week however the delivery agent refused to give any acknowledgment slip and took my item.Till date i have not received any update or refund of my money.The merchant here is Ajio and delivery partner is Delhivery.The courier person who took my item was - [protected] his Name is Birachi Bhoi.
                            Delhivery customer support has been notified about the posted complaint.
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                              sarfaraz.khan97
                              from Delhi, Delhi
                              Dec 5, 2020
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                              I have been trying to return 18 items purchased through Ajio.com where Delhivery courier is the service provider.But purposely they are cancelling my return requests.I sent them multiple emails but they do not reply
                              Delhivery customer support has been notified about the posted complaint.
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                                Sushmita Mandal
                                Dec 5, 2020
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                                Oder AWB no. :[protected]
                                Delhivery field agent did not reach me out at my home for my doorstep delivery. Order was supposed to be delivered 3 days back. The agent could not attempt delivery for the first two days. 3rd day, the tracker showed expected delivery time 12 noon. I was available to receive the order during the mentioned timeline. The agent called me at around 6 pm when i was not able to receive the call. He did not ring the doorbell and posted a fake comment that i returned/cancelled my order. This is unacceptable. The order is really important for me and it is already late by 4-5 days and now its in return transit. I want this query to be resolved as soon as possible!
                                Thank you.
                                Delhivery customer support has been notified about the posted complaint.
                                My package has not been delivered till now, please bring my package to my official address given during the time I book the material from Alloywheelskart.com. Failing to bring my package now, the office will remain closed from 24/12 to 3/01/21.
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                                  Annu29
                                  Dec 4, 2020
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                                  Address: railway colony patelnagar

                                  Sir, my product not delevered to me till by delhivery but in tracking show delevered.my [protected]@gmail.com
                                  +1 photos
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                                    John drk
                                    Dec 3, 2020
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                                    Address: Kailas vadakkayil house, Thuruthiyad PO,

                                    I have a return pickup fir warrenty on 11 nov. And its reached destination city by 16 november, Now its been 19 days without any delivery attempts.
                                    I have raised complaints several times, every time they ask me to wait for 2 days. After that no updates. This keeps going on. Plese help

                                    Order id:[protected]
                                    +3 photos
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