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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 156

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A
adityasiwan
from Powai, Maharashtra
Dec 2, 2020
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Resolved

For this tracking number[protected], I checked the tracking on the delivery website and the product is at my nearest delivery facility for 3 days. The delivery facility in my city holds the package for a week and then automatically returns it.

To make sure that the package is not returned, I called the local delivery office and the guy on the other end talked rudely and when I asked why they are not delivering it, he said that they have not received the package yet. So, I asked if the tracking is showing wrong information then he said that the tracking shows wrong info and he hasn't received my package yet in a rude way.

This has happened with most of the people in my city as on google everyone has rated the delivery courier 1 star stating that they hold the package and return it without even calling the customer. They have returned my packages too many times without even calling me. So, I'd request you to solve the same.
Dec 2, 2020
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
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    M
    Monuuuu
    from Powai, Maharashtra
    Dec 1, 2020
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    Address: Barielly road dhan mill alaknanda colony, Sai mandir

    I need a refund coz i have paid the amount 2 times... firstly i paid through gpay ..bt yr agent said it is nt credited to ur account so i gave him cash but.its debited frm my account and...google pay officials...confirmed that amount ia successfully transacted to ur account...
    I have paid it twice...resolve this issue
    +1 photos
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      V
      vedaraju dheeraj
      Dec 1, 2020
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      I am keep getting your order on the Way this is your pin pin.. But they never call us and delivery our products because they Ignore customers. No proper contact number or no proper response from delhivery. They are all auto bot message system. Company need to provide proper action against ravulapalem east godavari delhivery branch they are people never delivery orders in time. They don't have contact numbers. That so funny. Delhivery need to learn from Ecom express they are real delivery department with proper contact and communication with customers. You delhivery people just fool customers
      Dec 1, 2020
      Complaint marked as Resolved 
      They have solved the problem in time thank you
      Delhivery customer support has been notified about the posted complaint.
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        A
        Arpana Kindo
        Dec 1, 2020
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        Address: P. O. Birpara

        Delhivery — Product is not delivered and fake update on tracking page
        Delhivery customer support has been notified about the posted complaint.
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          N
          nitinksr
          from Powai, Maharashtra
          Nov 30, 2020
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          Address: DElhi
          Website: www.delivery.com

          Dear sir
          I took your service for delivery of my household items from New Delhi to Renukoot, Sonebhadra in Uttar Pradesh
          The items collected on 5th November 2020 from Shahdara New Delhi and reached to Destination on 12th November 2020
          The Household items includes total 7 items
          Out of 7 items 2 items were tampered or damaged and one product was missing, so i request you to kindly fix my damaged or missing stuff

          Tracking Id[protected]
          Delhivery customer support has been notified about the posted complaint.
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            A
            Amitr5500
            Nov 29, 2020
            Resolved
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            Resolved

            I don't have any idea abut my shipment sent back to seller and the nearest delivery office is not cooperative about this problem i need immediate response.
            Shipped with Delhivery

            Tracking ID:[protected]

            Sunday, 29 November
            1:26 PM
            Package arrived at a courier facility
            Motihari, Bihar IN
            8:46 AM
            Package has left the courier facility
            Sahebganj-BH, Bihar IN
            Saturday, 28 November
            11:38 PM
            Returning to seller
            Sahebganj-BH, Bihar IN
            4:15 PM
            Delay Delivery on customer request
            Sahebganj-BH, Bihar IN
            Monday, 23 November
            5:10 PM
            Delay Delivery on customer request
            Sahebganj-BH, Bihar IN
            12:48 PM
            Out for delivery
            Sahebganj-BH, Bihar IN
            Friday, 20 November
            6:31 AM
            Package arrived at a courier facility
            Sahebganj-BH, Bihar IN
            3:49 AM
            Package has left the courier facility
            Motihari, Bihar IN
            12:49 AM
            Package arrived at a courier facility
            Motihari, Bihar IN
            Thursday, 19 November
            9:01 PM
            Package has left the courier facility
            Muzaffarpur, Bihar IN
            2:35 PM
            Package arrived at a courier facility
            Muzaffarpur, Bihar IN
            4:29 AM
            Package has left the courier facility
            Patna, Bihar IN
            Wednesday, 18 November
            3:28 PM
            Package arrived at a courier facility
            Patna, Bihar IN
            Tuesday, 17 November
            11:18 AM
            Delivery appointment scheduled
            IN
            Package has shipped
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Dec 01, 2020
            Delhivery Customer Care's response
            Hi, we regret to inform you that the shipment has been returned to the merchant. We request you to please contact the merchant for further clarification.
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              B
              bharath5963
              Nov 29, 2020
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              Sir, my package AWB NUMBER:[protected] has not yet delivered since 2 days, . so, please speed up the shipment and kindly deliver my package tommorow ..since its urgent and i will not be available after tommorow
              +1 photos
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                S
                Sreeja Abhiunni
                Nov 28, 2020
                Resolved
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                Resolved

                Address: no address mention in courier box but situated in delhi

                I AM SREEJA FROM NEYYATTINKARA THIRUVANATHAPURAM I ORDER A 4 G VIVA (NEW LAUNCH ) FROM PRETECH INDUSTRY BUT THIS COMPANY SEND ME A SMALL KEY PAD MOBILE AND ONE SET RUMMY CARD .KINDLY TAKE ACTION ABOUT THIS COMPANY BECAUSE NO ANY PERSON CHEETING FROM THIS COMPANY THIS COMPANY RECEIVED 3000 R S (Three thousand rupees) from me . please kindly return my cash from this company
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Dec 01, 2020
                Delhivery Customer Care's response
                Hi, we understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to contact the merchant for replacement/refund related issue.
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                  B
                  bharath5963
                  Nov 27, 2020
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                  Sir, please deliver my package AWB NUMBER:[protected] on or before monday (30/11/2020) because i will not be available on monday.. So, kindly speed up my order and please ensure to deliver my Product on or before monday (30/11/2020) and also update the status for the same.
                  +1 photos
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                    V
                    Vininr
                    Nov 24, 2020
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                    Hi,

                    The shipment reached to Thane on 13th November and it gone to Vashi whereas the pincode mentioned in the delivery address is 421301 which is for Vashi and this is not happening for the 1st time.

                    Need the delivery asap.
                    Delhivery customer support has been notified about the posted complaint.
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                      K
                      kishan nishad dacer rampur
                      Nov 24, 2020
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                      Address: Rampur kudiyari

                      Wrong products
                      Delhivery customer support has been notified about the posted complaint.
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                        T
                        trishla P
                        from Bengaluru, Karnataka
                        Nov 24, 2020
                        Resolved
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                        Resolved

                        Recently I placed an order on Hopscotch which I was told to get the delivery on time. On 20th November the first delivery was expected whose tracking ID is[protected] on website Delhivery. I expected call from the delivery executive who was supposed to give me a call once he reach the above-mentioned address. I kept on waiting all the time but the person didn't deliver didn't make any call to me rather he escalated that order had returned.
                        Then I thought he might deliver it next day and call me, nothing happened. I raised a complain to hopscotch and Delhivery informing about the no call and Delhivery executive.just after the complain I received a mail stating that they will get the delivery by tomorrow I also requested them to send the delivery executive no. As am unable to make sure if he is at my door steps or not. They confirmed but never send me the contacts. Further, I found out that product is out for delivery but it didn't deliver to me now, they have updated that I will be getting it deliver by today which I found to be a false hope from Delhivery and hopscotch. Kindly help with the same as the order is really important for me.
                        Nov 24, 2020
                        Complaint marked as Resolved 
                        The delivery person today deliver the product
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          Siva84363540
                          Nov 20, 2020
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                          On Nov 11 2020, I ordered Samsung mobike from Samsung online store and paid in online. ORDER ID is [protected]. Delhivery is that courier partner. ID is[protected]. The product reached my nearest location on November 13 but after that I am not getting any update. i raised multiple complaints in both Samsung and Delhivery website but issue is resolved. On Nov 20 2020, I got message that my product will be delivered but after 3 hours, I got message like due to in complete address my product was not delivered. I shocked that It is proper address and Not even contacted me and delivery agent simply updated fake tracking mark
                          +1 photos
                          Delhivery customer support has been notified about the posted complaint.
                          I too had the same experience from Delhivery through Samsung shop. It reached nearest hub in 3 days but after that full of fake updates daily like unreachable mobile for 3 days. After my continuous calls and escalations everyday, at Last they started updating address is incorrect. Got so frustrated, escalated to Samsung CEO. At Last they delivered product that too in damaged state.
                          Samsung should reconsider their delivery partner who is very unethical
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                            S
                            Shamil Muhammed
                            Nov 20, 2020
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                            On november 1st i got a delivery from amzon through delhivery. It was a COD order but i paid through my bank account upi and it failed and the agent told me the payment is failed i should pay him by cash. But the amount is taken from my account. Its the 20th day the amount is not refunded. I enquired with bank and they said amount reached beneficiary account. Please give me solution for this. I was calling their customer care number from the day of transaction but no use.
                            My mobile number : [protected]
                            Beneficiary : Ac No. [protected]
                            Ifsc : UTIB0000000
                            Upi id : delhivery.[protected]@axisbank
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Shabir Mohamed
                              Nov 20, 2020
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                              My product arrived to my nearest hub 14 days ago but yet I didn't receive my delivery. I complaint through emails, delhivery whatsapp number, but no solution. Fake delivery status updated on their website, on 16th November as - delivery attempted. But nobody came to deliver from 6th November. Very worst service
                              Delhivery customer support has been notified about the posted complaint.
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                                P
                                PrabhuS90
                                Nov 19, 2020
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                                Delivery complaint
                                Behaviour of the delivery boy was really bad. He doesn't even know how to talk to customers. I asked him to come forward for my order and he denied, even argued with me. Kindly work on your staff. Either change the staff or provide them proper training regarding how to talk to customer. I would say i got the worst delivery service. Please do work on it.
                                Delivery boy no. : [protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  Darshan Singh Faujdar
                                  Nov 18, 2020
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                                  Address: Vill- Nagla kalu, Naugaon, Sadabad, Hathras, U.P.

                                  Why you remove product of my costomer,
                                  Why you not give to anyone of your number
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                                    C
                                    CA's Kitchen Tips
                                    from Powai, Maharashtra
                                    Nov 18, 2020
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                                    Website: cl.delhivery.com/app#domestic/status/upl1547

                                    200 rs product delivered for 1300
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                                      CA's Kitchen Tips
                                      from Powai, Maharashtra
                                      Nov 18, 2020
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                                      Fake products of 200 rs delivered for 1300.
                                      There is no seller details on invoice.
                                      Only return address is there 5A, LBLane, Kolkata, 700002
                                      Delhivery customer support has been notified about the posted complaint.
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                                        P
                                        Prtz_singh
                                        Nov 18, 2020
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                                        Website: www.delhivery.com

                                        My medicines were sent from an ayurvedic pharmacy in Mumbai. It was expected to be delivered by 25th sept 2020 and i received a code to share with the delivery boy. But on 23rd September i received a message from company that my parcel was delivered on 25th sept. There was no call or msg for code and still they marked my parcel as delivered. When my husband checked with the nearest warehouse of delhivery they said 'you can consider the parcel as lost because the warehouse which was responsible for your area got permanently closed on 23rd sept.' Since then i have been trying to get my parcel delivered and have been continuously mailing the delhivery team but i have not received any solid response from them. And now they have stopped replying my mails.
                                        Due to lack of medicines i suffered a lot and now i have to see local doctors for the treatment. So far i am still struggling with my health and have seen 3 doctors so far in past 2 months.
                                        Delhivery customer support has been notified about the posted complaint.
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