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Delhivery Complaints & Reviews

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Updated: May 18, 2026
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525
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Delhivery reviews & complaints page 156

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M
Mohd Sehrab
Jan 12, 2021
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Address: Hn 2319 mohalla kamangran kawtiyon ka khurra ramganj Bazar Jaipur
Website: Delhivery online shopping

My product is received tha damaged watch my watch price is 1600 rupees . please my
Money is transfer of my address

Thank you
With regards
Sehrab
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    S
    sanu2301
    Jan 10, 2021
    Resolved
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    Resolved

    Service unavailable

    From last 20-25 days, service is unavilable from pin code- 110085 to pin code-722122.
    i have to send many percal from pin code-110085 to pin code-722122.
    can you please tell me...why the service is unavailable?...
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    T
    TapanBarman22
    Jan 9, 2021
    Resolved
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    Resolved

    Denied Doorstep delivery & Showed Misbehavior

    Address: MATHABHANGA, COOCH BEHAR DISTRICT

    Hello there!

    AWB / Tracking ID:[protected]

    My name is Tapan Barman, I ordered product on flipkart which was supposed to delivered yesterday. But when it went for Out for delivery, first time the Delivery agent called and said me to collect the item from him which he was 2/3km away from me. As I am doing my office work I politely asked the Agent please complete address was mentioned please come to my house to...
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    A
    Ar Apurva
    from Powai, Maharashtra
    Jan 9, 2021
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    Address: b 891 palam ext -1 dwarka sector 7 ND110075

    Hello we live in Dwarka Sector 7 ramphal chowk area in B block in our lane there is one Delhivery courier warehouse. They open there shop at 5.30 am and start making noises. thier tempos come into the lane in every 5 min frequency through which they occupy whole lane to load unload their packages. it makes us difficult to move or vehicles as the lane blocks usually they occupy near to 50 bikes parking space. In the evening they drink openly there and make noise and abuse each other loudly. they have filled the drain with there litter and have blocked it completly and in covid times also there were more than 20-25 boys come here roam without masks and gather and make the place unhabitable. its a residential locality and such warehouses are not allowed here please take action asap. the whole lane is disturbed by them and want them to relocate their shop somewhere else.
    pls take action
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      B
      bharath5963
      Jan 8, 2021
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      Sir, my order for the package AWB NUMBER:[protected]
      has not delivered to me since 6 days...so, please deliver it to me as fast as possible.
      Delhivery customer support has been notified about the posted complaint.
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        S
        surajbudha
        from Delhi, Delhi
        Jan 7, 2021
        Resolved
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        Resolved

        I have a tracking number:[protected]. The shipment was suppose to be picked up from my house. However it never got picked up. No call were made to me . When i checked after few days the tracking number stated that pick up was cancelled on my request. however i never got a call from anyone. Delhivery cancelled my pickup without informing me and didn't even try to pick it up.
        Aug 6, 2021
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jan 08, 2021
        Delhivery Customer Care's response
        Hi, apologies for the unpleasant experience. We have raised your issue and someone from the concerned team will get back to you shortly.
        No one came for the pickup and when I checked the tracking number it showed that the pickup was cancelled as they were unable to reach me. No one tried to reach me and no one came for the pickup. Tracking number[protected].
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          M
          Misfaul islam laskar
          Jan 5, 2021
          Resolved
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          Resolved

          Address: Laxmisahar Rd, Gangpar Dhumkar, Hailakandi, Assam 788152

          Wishmaster has taken my product from me and now you are saying he does not have this product and canceled my return too.
          My return request was canceled and my product was not even returned. Then I went to office and went to office and asked where my product is, So the manager refused and said, they do not have the product.
          Then I told them please check your CCTV. Then he said, he does not have it and cannot show yet.
          I remember completely on which date they took this product from me।
          Please help me.
          Awb :[protected]
          Wishmaster number : [protected]
          Office manager number : [protected]
          Aug 12, 2021
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jan 06, 2021
          Delhivery Customer Care's response
          Hi, apologies for the unpleasant experience. We have raised your issue and someone from the concerned team will get back to you shortly.
          Same issue with ne was it solved have i got the refund?
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            A
            axit1809
            from Delhi, Delhi
            Jan 4, 2021
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            Hello,

            My name is Axit Patel. I am having a very bad experience from your side. My queries are not being answered and there is no way to get in touch with you as well. You guys turned Unicorn this year and you don't even have a dedicated customer care number to service your clients. Lack of transparency and lack of communication goes to show how important customer service is for you.

            I am sure you must have heard of Shree Maruti Courier, Shree Tirupati Courier Services, DTDC, Shree Anjani Courier Services etc. None of these are as big as you yet even they have dedicated customer support numbers for their clients. I am not even mentioning FedEx, UPL etc.

            You do not have any customer care number where clients can reach you to resolve an issue. Your customer service email replies after 48 hours. Whatsapp chat is not useful at all, very limited options. Updates regarding shipments are trash as well.

            You need to match your customer service to your level. Your attempt at customer service is just plain pathetic and pitiful. This incident has made me very cautious o[censored]sing you in future. I am sure, One client doesn't mean anything to you but I am planning to post this review everywhere and hopefully other people will realize how shocking your customer service is!

            Thank you.
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2021
            Delhivery Customer Care's response
            Hi, apologies for the trouble. We understand your concern and look forward to serving you in the best possible way. Please inbox us your registered account name & contact details on Facebook so that we can help you out. Thanks.
            Jan 05, 2021
            Updated by axit1809
            Nah, Thank you. I am done with you. Get a Phone Number first for your company.
            Nah, Thank you. I am done with you. Get a Phone Number first for your company.
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              K
              Kamala Saini
              Jan 4, 2021
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              Address: Ward no.12 jherewali dhani,bagar

              Hi I'm simran yesterday delivery men ne call kiya aur bola ki ap iti(bagar) aa Jao m ghr aa k nhi de skta to mne socha koi ni m aa jau phir aadhe rashte aa k phir vpas phone kiya poocha kha h mne bola rashte me hu phir bolta h to m shamko aauga to phir mne bola m jo aadhe rashte m aa gyi vo to ladai karne laga misbehave karne lga phir product delivery bhi nhi ki aur kl vpas delivery code.aaya to phone bhi nhi kiya ...toh ye kya misbehave delivery boy h
              Delhivery customer support has been notified about the posted complaint.
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                S
                Samblues
                from Delhi, Delhi
                Jan 3, 2021
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                This is so irresponsible behaviour by Delhivery that my courier of vehicle with LTL number[protected] from Bangalore to Haldwani is just going here and there from past 10 days and it has not been delivered to me.
                There is no number I can call to for Delhivery’s support. They don’t respond to emails . Such a careless and pathetic service.
                I am going to raise this concern from the higher authorities for this irresponsible behavior
                Delhivery customer support has been notified about the posted complaint.
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                  K
                  KallaRaghupathi
                  Jan 2, 2021
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                  Address: Metpally,505325,telangana.

                  Why my order was updated as delivered where I have not yet been received it .

                  And please make sure why I am experiencing the bad with delhivery only where other ones are providing the service properly.

                  Please I want my order an on urgent basis also its a PPD order.

                  Thank you.
                  Delhivery customer support has been notified about the posted complaint.
                  Jan 02, 2021
                  Updated by KallaRaghupathi
                  Team delhivery :Please update on this ASAP.
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                    S
                    sandeep Rathore 21
                    from Delhi, Delhi
                    Jan 1, 2021
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                    Sir,

                    Mera delhivery AWB no[protected] jo ki 30 dec 2020 se raigarh me available hai . Jo ki mere address se 47 km dur hai.
                    Delhivery executive door delivery karne se mana kar rahe hai. Last 2 dino se unke office se pickup ke liye arrange kar raha hu, waha pahuchne ke baad call receive hi nahi karte, finally baat hone par aaj unke hi area me deliver kane ki baat hui thi. Aaj pickup k liye pahuche to call pick nhi kiye, kai call karne par baat hui, jispar batya gaya ki aaj office close hai.

                    Na hi door delivery kar rahe hai, self pickup arrange karne se bhi cooperate nahi kar rahe hai.
                    Delhivery customer support has been notified about the posted complaint.
                    3rd day aaj Self pickup se product le liya hu
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                      A
                      AdarshAyurvedic
                      Dec 31, 2020
                      Resolved
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                      Resolved

                      Customer Didn't received the parcel No Package - 7392310001330

                      Address: Daksha Mandir Rd, Near Post office, Kankhal, Haridwar, Uttar
                      Website: www.delhivery.com

                      This is the serious concerned Raised by the customer that he is out of station and parcel is delivered...the signature which is given on the POD is not done by him. So we need the delivery person name...as its essential medicine and expensive...we are also sharing the Voice recording between our executive and Mr Harsh Joon
                      Till its being 2 Days and there is no satisfactory answer given By delhivery team......
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                      M
                      Mpreethi
                      from Hyderabad, Telangana
                      Dec 31, 2020
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                      Address: Mumbai

                      Please update the site regularly and provide fair details of tracking iam facing more trouble due to your nonupdated site since 1 week of dispatch kindly update the site as soon as possible
                      Delhivery customer support has been notified about the posted complaint.
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                        A
                        anil1993
                        from Hyderabad, Telangana
                        Dec 29, 2020
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                        Goods not received

                        I have shifted my home furniture and clothes from Thane to Hyderabad
                        on 8 November 2020 using Delhivery service. they delayed delivery by one month. even after that only 13 out of 14 bags are received. one bag is missing, I raised complaint with them and connected with many person, they are not responding now, I tried different contacts. they block my number or do not lift call.

                        it is a VIP suitcase containing full of...
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                        M
                        MuthuCR7fan
                        from Bengaluru, Karnataka
                        Dec 28, 2020
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                        I have bought a puma shoe worth 5K from amazon, unfortunately the size which i got is smaller, so i asked for return process and amazon suggested to return the package to the seller by myself.
                        So i contacted Delhivery to pick up the parcel and ship to the the seller, they have provided me a AWB number and a bill which i have attached and after a couple of days i have got a text message from Delhivery that the package is delivered( to the seller)
                        But when i contacted amazon for refund, amazon executives stating the package is not delivered to the seller, they asked for AWB number of Delhivery as proof that i shipped it from my end, i have provided the AWB number but from the Delhivery website they cant able To track the AWB number and i got surprised.
                        Then i sent out mails to Delhivery executives and asked for the status of the shipment by referring them to the AWB number they too are not able to find the shipment details.
                        The issue is not resolved for more than nine months and whenever i send mail to them seeking the tracking details they simply forward it to some executives with in their team but it will not be closed
                        Moreover they are not at all worried about customer frustration, it’s been 9 months now and no News from them at all.
                        I have the text message which i attached and the bill they provided, i am intended to get an answer for all the suffering i have been gone through the nine months
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          Sakthivel 127
                          Dec 28, 2020
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                          Address: 3/181 , marichettihalli (vill&po),Krishnagiri (dt&tk) Krishnagiri_635204
                          Website: Mera parcel return leke refund karo please

                          Mea order kiya JBL bluetooth headset +bluetooth ear buds but delivery boy delivered shirap head set .head set ka rate 749only .bur bill aaya1600, ka kaise patha nahi hai. I return the parcel. Please send refund.and one more question how to return the parcel...?
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            Anubhav a
                            from Delhi, Delhi
                            Dec 26, 2020
                            Resolved
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                            Resolved

                            Want the shipment to be delivered by today

                            [protected]awb number. Dear Sir/Mam,
                            I want to know about the status of my shipment number[protected]. From last 8 days status is showing that it has left greater thane for Gurgaon. Please update the status and delivery it as soon as possible. Every day expected delivery date is getting postponed by a day. When I mailed you got response from your side that it will be delivered to you soon in two days. But still it is getting...
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                            M
                            Misfaul islam laskar
                            Dec 26, 2020
                            Resolved
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                            Resolved

                            Address: ISO 9001: 2015, ISO 27001: 2013 Certified Company CIN: U63090DL2011PTC221234

                            I raised a return request to the Simsim of my product with a condition that quality issues the same has been approved by the simsim and seller as well. But the pickup person is not accepting the product by saying if brand mismatch i will not accept the same.
                            It has been happening multiple times, the seller is requesting for pickup and your wishmaster is not accepting the same even many fake remark mentioned They closes the pickup request without seeing the reason for return.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Dec 26, 2020
                            Updated by Misfaul islam laskar
                            wishmaster number :[protected]
                            he pickup cancel my order
                            Verified Support
                            Dec 29, 2020
                            Delhivery Customer Care's response
                            Hi, we regret to inform you that the pickup request has been closed. Request you to please contact the merchant for further assistance. Thanks.
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                              Chowdhury Sujay
                              Dec 26, 2020
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                              Address: Hoogly

                              My customer phone accidently switch off..so he can not receive the parcel.same day i reattemted on ndr panel..but after 1 day courier executive declined my reattempt..what is this behaviour.awb no[protected]
                              Delhivery customer support has been notified about the posted complaint.
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