Delhivery Complaints & Reviews

Hi I'm simran yesterday delivery men ne call kiya aur bola ki ap iti(bagar) aa Jao m ghr aa k nhi de skta to mne socha koi ni m aa jau phir aadhe rashte aa k phir vpas phone kiya poocha kha h mne bola rashte me hu phir bolta h to m shamko aauga to phir mne bola m jo aadhe rashte m aa gyi vo to ladai karne laga misbehave karne lga phir product delivery bhi nhi ki aur kl vpas delivery code.aaya to phone bhi nhi kiya ...toh ye kya misbehave delivery boy h

This is so irresponsible behaviour by Delhivery that my courier of vehicle with LTL number[protected] from Bangalore to Haldwani is just going here and there from past 10 days and it has not been delivered to me.
There is no number I can call to for Delhivery’s support. They don’t respond to emails . Such a careless and pathetic service.
I am going to raise this concern from the higher authorities for this irresponsible behavior

Why my order was updated as delivered where I have not yet been received it .

And please make sure why I am experiencing the bad with delhivery only where other ones are providing the service properly.

Please I want my order an on urgent basis also its a PPD order.

Thank you.

Sir,

Mera delhivery AWB no[protected] jo ki 30 dec 2020 se raigarh me available hai . Jo ki mere address se 47 km dur hai.
Delhivery executive door delivery karne se mana kar rahe hai. Last 2 dino se unke office se pickup ke liye arrange kar raha hu, waha pahuchne ke baad call receive hi nahi karte, finally baat hone par aaj unke hi area me deliver kane ki baat hui thi. Aaj pickup k liye pahuche to call pick nhi kiye, kai call karne par baat hui, jispar batya gaya ki aaj office close hai.

Na hi door delivery kar rahe hai, self pickup arrange karne se bhi cooperate nahi kar rahe hai.

Please update the site regularly and provide fair details of tracking iam facing more trouble due to your nonupdated site since 1 week of dispatch kindly update the site as soon as possible

I have bought a puma shoe worth 5K from amazon, unfortunately the size which i got is smaller, so i asked for return process and amazon suggested to return the package to the seller by myself.
So i contacted Delhivery to pick up the parcel and ship to the the seller, they have provided me a AWB number and a bill which i have attached and after a couple of days i have got a text message from Delhivery that the package is delivered( to the seller)
But when i contacted amazon for refund, amazon executives stating the package is not delivered to the seller, they asked for AWB number of Delhivery as proof that i shipped it from my end, i have provided the AWB number but from the Delhivery website they cant able To track the AWB number and i got surprised.
Then i sent out mails to Delhivery executives and asked for the status of the shipment by referring them to the AWB number they too are not able to find the shipment details.
The issue is not resolved for more than nine months and whenever i send mail to them seeking the tracking details they simply forward it to some executives with in their team but it will not be closed
Moreover they are not at all worried about customer frustration, it’s been 9 months now and no News from them at all.
I have the text message which i attached and the bill they provided, i am intended to get an answer for all the suffering i have been gone through the nine months

Mea order kiya JBL bluetooth headset +bluetooth ear buds but delivery boy delivered shirap head set .head set ka rate 749only .bur bill aaya1600, ka kaise patha nahi hai. I return the parcel. Please send refund.and one more question how to return the parcel...?

I raised a return request to the Simsim of my product with a condition that quality issues the same has been approved by the simsim and seller as well. But the pickup person is not accepting the product by saying if brand mismatch i will not accept the same.
It has been happening multiple times, the seller is requesting for pickup and your wishmaster is not accepting the same even many fake remark mentioned They closes the pickup request without seeing the reason for return.

My customer phone accidently switch off..so he can not receive the parcel.same day i reattemted on ndr panel..but after 1 day courier executive declined my reattempt..what is this behaviour.awb no[protected]

Re the AWB number[protected].
It was a Cash on delivery order, please tell me the details of your executive who has paid the cash to the Sender along with the details of the sender.

It is a scam and I am sure DELHIVERY is part of it.

I am awaiting a suitable response from your end else I would have to reach out to relevant forums.

Regards,
Sumeet Oberoi

Sir, I bought a product from Sim Sim. I had put it on the return as well but the delivery courier did not get my pick up. the wishmaster pick up is canceling me again and again. Did not even call me. Did not even call and did not contact me and by putting fake reason repeatedly canceling my parcel of mine।
I also spoke to the simsim company and the company said yes to my pick up and they put the pick up on their side and the pick up master, they are not picking me up.
I am sharing everything so seeing you is done with me।
TRACKING ID
[protected]

Sir the courier does not come to pick up and fakes remarks and says that I did not give the pick up, but I do not come to pick up and sir I called very often. Those people but also disconnect the phone and say that sir, we will not be able to pick up. Cancel my pickup everyday.I also contacted him and I also have a call recording of him, but those people are not picking me up.
I have also contacted the company but the company is not giving any response
AWB[protected]
AWB[protected]

The delivery agent did not attempt to deliver my package to the given address, he simply return to the seller, such a lazy person.

Our track id[protected]
date delivery taken :[protected]
delivery excepted :[protected]
but item still not yet delivered.
track id website is mentioned the fake updates.

My parcel misrouted to wrong destination...and no tracking available now...showing last tracking 16 dec only..
No updates after this

Awb[protected]

Ordered a pant and prepaid the payment and got an old pant now delhivery is saying that they are not responsible for this and told me to contact ajio ... They misbehaved me for that pant... This is so ridiculous

Being a courier/ logistical support service company, they should have factored in the need for a dedicated helpline number which is pivotal for competing in the industry they part of.
Either they should not expand beyong their reach to take in massive corporate shipments valued well beyond their service expertise, or they should pull up thier socks and deliver.
They have no clear or direct means of communication with human touch, as the only way to follow up is through their silly automated whatsapp chat, which shows how careless they are in reaching out to their target audience.
The estimated delivery time is unreliable and keeps changing to suit Delhivery's laidback attitude and goals.

Please provide my EPF to claim my amounts my reference no. HROPS/LOI/N/3357

I have serious data privacy issue related to your first mile delhivery portal i.e fm.delhivery.com. If I login to fm.delhivery.com as client I could see other seller's details like personal address, phone numbers everything. That means my details also exposed to other sellers as well. My Personal data should not be exposed to others sellers. I should see my data only. Kindly take serious necessary action as early as possible without fail. This is a big concern of Data Privacy. In their privacy policy no where it is mentioned that one seller can see other seller’s details. I have already sent an email to them they have not taken any action. They are saying it is not a privacy concern.

A parcel was booked for me by Ms. Baidyanath of Calcutta vide tracking no.[protected]. On tracking it shows that the shipmnent is deamaged. I wrote to Delhivery and they have asked me to contact you.
Kindly let me know when I can expecet delivery.
R.Krishnan,
Tower 4, F 801, Adarsh Palm Retreat, Devarbeesanahalli, Bengaluru 560103.
Email id - [protected]@gmail.com