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Delhivery Complaints & Reviews

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Updated: May 9, 2025

Complaints 3792

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So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

Delivery agent didnt contact and delivery delayed

Package mark as delivered in Delhi

Most useful reviews

Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

The worst delivery commitment

Pickup pending since 21 days

Kindly Resolve the Wrong Status showing \" Order Refused or cancelled by Consignee\"

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 159

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Address: H.No - 71, Piyoli Phukon Road,, Rehabari, Guwahati, Assam - 781008

I am supposed to get a package delivered to me bearing tracking Id:[protected] booked on 24th sept 2020. It has been till date 18 days and the package has still no been delivered to me. while tracking the official Delhivery website it shows that it arrived in guwahati delivery office on 28th Sept. Today is 11th october and I still have not received the package. In the Delhivery website it always shows in transit and the date of delivery...

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Address: Rnt colony, near chukka ramaiah school , jagtial district, 505327

AWD :[protected]
Delhivery courier service agent not made any delivery call, returning to the seller many times I faced issues like this from delhivery...

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I order U78 plus smart watch but I received quartz normal watch.. So pls help me to refund money as soon as possible...

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We have not received remittance amount from Delhivery in our bank account since August 21st.

Delhivery logistics company collects cash from our customers which is not deposited to our account.

Delhivery logistics does not share relationship manager's number with its clients.

Delhivery logistics is not replying our email in this regard....

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Package was booked on 3-oct, but from last week Delhivery site just showing pickup. They don't reply on mails or update tracking.

It is not the first time they are doing this. Everytime I face this issue and I need to return money to my customers because of delay in delivery. Delhivery should maintain the standard services which they are not following....

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Address: Latehar, Jharkhand

Product came to my city latehar in the early morning. My home is about one kilometre away from delivery service office in my city latehar. Despite having small city, it took one day to deliver my product from their near office to my home. Either your employee is lazy or delhivery is incapable to handle fast delivery....

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I have shipped my scooter from gurgaon to varanasi with lrn[protected] with the help of your executive ujjwal sawarn. As per our discussion total change would be 2400/ including all the taxes.

As per requirement i have mad the 2000/ advance payment through google pay (Receipt attached) but i received the scooter deliver person asking for 1209/ and give me invoice accordingly.

Total i have paid 3209/- to get...

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Below minus. They don't even call the customer and return the product by saying that customer is not reachable. One of the most raw, rude and oversmart delivery agents in dimapur. Pathetic! The delivery agents are below standard and dont even know basic manners!
Never trust this courier service....

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The parcel worth rupees 1500 was never delivered by any delivery boy, it's a prepaid parcel, i contacted them but they are saying your parcel was delivered, but how's it possible i didn't get any message any call this is fraud...

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Address: 57, Shivaji Marg 57, Shivaji Marg, Maqbool Ganj, Naka Hindola, Lucknow, Uttar Pradesh 226018

My customer sent me some goods, it's been more than 2 months today but i haven't received the product yet. Bother giving me the product or product price.
I have been complaining about my product to the delivery company for the last two months but my problem has not been resolved yet.
My awb no:[protected]
Order id - o[protected]...

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Address: Mo sulahasaraye , District hardoi,post Pali,Thana,Pali ,pin 241123

मेरा order pickup नहीं हो रहा है amzon से साड़ी ली बो रिटर्न नहीं हो पा रही है क्यू की आप लोगो की ओर से pickup cancel ho जा रहा है pickup id he[protected] please जलदी से जल्दी रिटर्न करबाए...

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Address: Warehouse No 30, Gala No 1 to 8, Indian Corporation, Mankoli, Thane - 421302, Opposite Gajanan Petrol Pump,Naka, Bhiwandi (Map)

I filed a complaint in boat (Imagine marketing limited) for replacement of my product and boat created a ticket number and sent their delhivery partner to pick the product and i handed them my boat airdopes 311v2 costing rs.7000 and then when i went to check the status of my product the company closed the ticket and their website showed error, even the delhivery office of murbad dist. Thane didn't responded to my complaint and started abusing...

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I purchased a saree worth ₹2900 (Prepaid order) from an online retailer www.raisfashions.com
Delhivery was supposed to deliver the item (Awb:[protected] and i received sms saying the order was delivered, but i didn’t receive any package.

Tried to connect with their support and customer care number (Which never rings). Very frustrated with the whole event. I need my money back or the original item i had ordered....

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I have ordered a product and till 5/10/2020 there was no problem but today morning I saw that my product is in transit for return. Why???? I have neither returned it nor cancelled it. And also the delivery date was 29/10/2020 but it is delayed.
That's not much problem but why it is returned even I have not done anything...

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B S Enterprises (Sagar enterprises) contacted via Olx for iPhone purchase. and they told the first price of 20K after a discount of 17K. but have to courier charge 500rs. I paid and they delivered on the same day via DELHIVERY COURIER SERVICE. tracking no[protected]. but this shipment hold at delhi DELHIVERY COURIER SERVICE end for 4 days. inbetween the sender called and told. it is returned. so pay again 500 for the new courier. I denied...

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Hello.
This is regarding a shipment ordered from Urbanic.com which was supposed to be delivered by Delhivery. The order status shows that it was delivered on 3rd October, 2020 at 12.49 pm. However, I fail to understand how it could be handed over to just anyone when the delivery was password protected because I had received on OTP on my registered mobile number. The AWB no is[protected]. No number of the delivery agent is provided...

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The item worth rs 3000 was never delivered by delhivery courier services, shows delivered with tracking number, I tried contacting the delivery customer support they said they will share POD what would I do of POD when i stay alone who ll sign for me and it was a day off in lieu of october 2 i was at home entire day
Please help my hard earned money will be wasted...

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Address: Plot 5, Sector 44, Gurugram, Haryana 122002

My name is abhishek kumar, and i had ordered a book 'the stand by stephen king mass market paperback', worth rs. 941, on amazon on thursday, 24th august 2020. The book was purchased from seller bookswagon. It was shipped using delhivery on saturday, 26th august 2020 with tracking id/awb no.[protected].
As per delhivery website, the package is estimated to be delivered by thursday, 1st october. However, the tracking status shows...

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Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

2 packets where pickup by same executive at same time. 1 is deliver 2 week back and other is now showing "in transit for return". The tracking id of order is[protected]. I mail to customer care regarding delay in delivery is inform me that packet will deliver by 22 september but now today is 24th september and my packet get return. I want the packet to be deliver without returning it as soon as possible....

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I have purchased an item from Flipkart which is prepaid, with order id[protected]. and the same item is shipped by delhivery courier partner. when I try track the details The status shows "Your order was delivered on Sep 9, 2020" but the order didn't receive yet. The order is linked with 94******32 mobile number, but due to the sim damage number is switched off. already I have discussed this issue with delhivery support team through mail...

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