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Delhivery Complaints & Reviews

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Last updated Nov 29, 2023
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122002

Delhivery reviews & complaints page 159

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A
Anjali Nimbalkar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My parcel number[protected] sent by wendor on 11th July for Kolhapur but yet not received . Please do needful as urgent basis my order number is[protected]
As per tracking it is at Kolhapur but your courier either not calling to customer or not
Deliver the parcel, It is most urgent
Aug 13, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Jul 29, 2020
Updated by Anjali Nimbalkar
My parcel no[protected] and order number[protected] from Surat to Kolhapur dispatched on 11th July, as per tracking it is at Kolhapur but your courier nither call the customer nor deliver the parcel to the Customer Mr Salim Attar.Kasba Bawda Kolhapur.
Jul 29, 2020
Updated by Anjali Nimbalkar
My parcel number[protected] please take this matter as urgent
Verified Support
Aug 04, 2020
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. We regret to inform you that the shipment has been returned to the merchant. Request you to please contact the merchant for further assistance.

Thanks & Regards,
Team Delhivery
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    A
    Arul Jesus
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    Address:ARUL JESUS TRANSPORT,NO 233 SP KANNUSWAMY GOUNDER ST, COIMBATORE 641006

    While i received the product it was broken it is not possible for use so i return the product
    Delhivery customer support has been notified about the posted complaint.
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      Dear sir,

      I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
      But i didn't not receive my product till now (It has almost completed 1 month and 2 days). I have sent more than 10 times mail to delhivery support team, but they are helpless.
      Kindly help me for this, i shall be obliged for you.
      Worth of my product is 16, 000/-
      Awb[protected]
      Order id - o[protected]
      Reg. Mob no - [protected]

      Thanks and regards
      Saiyad ali
      +1 photos
      Delhivery customer support has been notified about the posted complaint.
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        Dear sir,

        I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
        But i didn't not receive my product till now. I have sent more than 10 times mail to delhivery support team, but they are helpless.
        Kindly help me for this, i shall be obliged for you.
        Worth of my product is 16, 000/-
        Awb[protected]
        Order id - o[protected]
        Reg. Mob no - [protected]

        Thanks and regards
        Saiyad ali
        +1 photos
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2020
        Delhivery Customer Care's response
        Hi, apologies for the inconvenience. We regret to inform you that the shipment is being returned to the origin due to destination location being out of deliverey area. We have escalated this to the concerned team and will get back to you shortly. Thanks.
        Aug 02, 2020
        Updated by [email protected]
        Dear Sir,

        I haven't get any solution from delhivery, what the hell is going on with delhivery courier, when I will receive my product, It has completed 37 days, but Still I didn't receive.
        I don't know why delhivery is making the fool. I received 10 time message from delhivery, that you will receive your product within 48 hours, but they are completely helpless.
        Sir kindly take I necessary step and help me, Its urgent.
        Awb[protected]
        Thanks and regards
        Saiyad Ali
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          A
          Anand Kotagi
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          Address:PLOTNO2 KEDAR KRUPA 1ST FLOOR SAMPIGENAGARNEAR, NEAR RAIL NAGAR VIDYANAGAR

          With respect to above cited subject the material reached hubli godown on 24th of July 2020
          Till today they have not delivered the parcel

          So kindly look in to this issue
          +1 photos
          Delhivery customer support has been notified about the posted complaint.
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            A
            Arora007
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            Address:Plot 5, Sector 44, Gurugram, Haryana - 122002

            I placed my order on 10th july 2020 and the expect delivery date was 15th july 2020. Its been two weeks now and there is no update regarding my order. I checked on internetabout delhivery and all i could see was only poor service coplaints about this company. Please take some action so that i can receive my order as soon as possible. My order number is[protected].
            Delhivery customer support has been notified about the posted complaint.
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              M
              manmannn
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              Address:palidih, pathalgaon, pin no 496118

              I had a pay on delivery order of a printer through amazon which was to be shipped with delhivery
              but the delivery boy denied my doorstep delivery and instead asked me to get my package from their office in palidih, pathalgaon.
              i went there and during payment they denied payment through card and via upi and demanded only cash as it was a big amount 16000 i had no cash but only card and could pay through upi.
              i returned my home and asked the manager in office to deliver it to the original address ( my home address) but he denied again and threatened me to cancel the order and told me to go ahead and complain wherever i want.
              in the evening he cancelled my order so kindly check with this issue cause i tried contacting delhivery customer care through call but i didnt get to them and them i emailed them and i havnt got a reply yet
              Delhivery customer support has been notified about the posted complaint.
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                A
                amar2242
                from Mumbai, Maharashtra
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                pathetic service from delhivery team

                Address:Ooty

                Placed an order from amazon and was about to be delivered on july 27th 2020. But since the order reached early it was about to be delivered by 23rd. Received message for the same but was not attempted. The next day again received message from amazon about delivery. Got a call from agent and he refused to deliver that day because they had no vehicle and asked to come and collect it in person. I denied since it’s a door step delivery and...
                +5 photos
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                A
                Anket Jamsandekar
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                From date 09/07/2020 i got a message from delhivery that your package got returned[protected] its been almost more that 15 days i have not got my package i have mailed them they are telling its at the merchant place. I asked them who is the merchant they alsondont know since its a big company and they dont know who are their mechants.
                +2 photos
                Delhivery customer support has been notified about the posted complaint.
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                  L
                  lourdu
                  from Visakhapatnam, Andhra Pradesh
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                  Tracking number:[protected]. Firstly where is mask? Why your delivery boy not wear the mask?. Next i given correct address for no.1 arulanathapuram, palak* but he said you given arunachelam colony? So what is this? Correct address mentioned also in the parcel so i asked your delivery guy why you said arunachelam colony but he told me we not check parcel address we can see only mobile app address so what i do? It's who's problem? You will receive legal notice.
                  Delhivery customer support has been notified about the posted complaint.
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                    L
                    Lalinbirth A Sangma
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                    Negligence/Refusal of delivery

                    Address:Tura-Songgitalgre, Dakopgre West Garo Hills, Meghalaya
                    Website:www.delhivery.com

                    I have already raised the complaint against the Delhivery Courier Services of West Garo Hills, Tura, Meghalaya twice. About their negligence of services that have been kept the customers' products (even the prepaid items) for 2 to 4 days (sometime for only one day) in their office and returned it back without any consent or concern (they don't even try to contact the customer) of customers. My product (Tracking ID[protected] and Order...
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                    Ç
                    Çhïrãg Påtìdâr
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                    Sir mene jo mobile order kiya tha vo colour nhi aaya and aaya bhi to tuta hua aaaya muje isse return krna h jldi... So jldi isse le lo
                    Delhivery customer support has been notified about the posted complaint.
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                      G
                      gazam001
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Airway bill no.:[protected]
                      This parcel was picked up from my house on 1st july 2020 and still it is not delivered to the delivery location.
                      I tracked the parcel on 23rd july 2020 on the website of delhivery it shows the parcel is in transit and the last updated date of the parcel is 6th july.
                      I registered serveral complaints and sent several emails to the delhivery customer care but everytime they told me to wait some more time and
                      One of the customer care executive told me that my parcel is non-traceble (Please refer the attachment).

                      The parcel was containing a airtel wifi hotspot amounting to rs. 2999.
                      Please register complaint with the company to deliver or pay me the amount (Rs. 2999).
                      Aug 28, 2020
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2020
                      Delhivery Customer Care's response
                      Hi,

                      We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

                      Thanks & Regards,
                      Team Delhivery
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                        P
                        partho550
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Hi. My package has reached destination city i. E. Ahmedabad on 18th july. The package is still not delivered yet even though my house is located within 2 km from the delhivery warehouse. I have even raised complaint few days back but still the order is not delivered. I'm registering this complaint for delhivery unprofessional attitude towards their customers.

                        Tracking number :[protected]
                        Order id : 250136

                        Kindly i'm requesting that i will take my package from the location by myself if they are not willing to deliver.

                        My contact: [protected]/[protected]

                        Thanks
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2020
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the prolonged delay in delivering your shipment. We have escalated your issue to the concerned team and are in continuous follow up with them to resolve it at the earliest.

                        Thanks & Regards,
                        Team Delhivery
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                          T
                          Tiyasha chakraborty
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                          Address:176/A/2 S.C Chatterjee street,Konnagar. Pin code-712235

                          My package was scheduled to be delivered on the 20th July Where I was asked by the delivery agent to make the payment through UPI and rupees 1299 was credited from my bank account yet delhivery showed the transaction to have failed. I want an immediate action regarding my refund from delhivery. I am attaching my bank statement showing the amount credited from my bank account to delhivery as way of proof and also the screenshot of the waybill number that showed the transaction to have failed even after the money had been credited from my account. I firmly request delhivery to respond to my complaint within 24 hours at the maximum.
                          +2 photos
                          Delhivery customer support has been notified about the posted complaint.
                          Sir me ne top mang vaya tha yh mujhe nhi chahiye jo me ne mang wavaya tha vh nhi h mujhe return kr na

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                            Z
                            Zosangzuala RF
                            from Mumbai, Maharashtra
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                            Address:Lunglei

                            My order had been stuck at aizawl delhivery center for a long time, why are they not shipping the orders to the delivery pincode?
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              AURO KUMAR MOHANTY
                              from Bargarh, Odisha
                              Nov 17, 2021
                              This thread was updated on Nov 17, 2021
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                              Address:Delhi

                              I ordered realme xt from realme.com. Then, after i cancelled my order even. Realme.com displayed that the order is cancelled. Delhivery.com also displayed it as returned but when i tracked my shipment, it displayed that it had reached bhubaneswar, the neighbouring city of cuttack. How is this possible when i cancelled my order??? The customer service is just awful. So, please delhivery cancel the order as i'm not gonna receive that...
                              Delhivery customer support has been notified about the posted complaint.
                              Jul 22, 2020
                              Updated by AURO KUMAR MOHANTY
                              Order ID[protected]
                              Tracking ID[protected]
                              cancel my order
                              raman mech's reply, Sep 17, 2021
                              not required this shipment
                              Please cancel my order no[protected] .
                              Please cancel my delhivery order no[protected]. I really don't want this product please cancel my order now .
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                                S
                                sailesh jain
                                from Mumbai, Maharashtra
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Damaged product delivered and blaming us of that

                                By mistake I happened to book a shipment with you on 22nd May which
                                was supposed to be delivered on 27th May but thankfully after
                                following so much with your uncooperative and arrogant staff I got it
                                delivered on 15th June that too in a very ugly state. All the boxes are damaged, sanitizer bottles leaked and material was not in salable condition.
                                When I asked them at the time of delivery they said we will get a...
                                +5 photos
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                                M
                                michelleZ
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                                My parcel[protected] was returned without any calls from the courier services in my area ie Aizawl .. I just find it out on trackings that my parcel was returned without giving me any information. IM VERY DISSAPOINTED. since i have waited for this parcel so long.. PLEASE PLEASE send them back to my address as soon as possible!!
                                Delhivery customer support has been notified about the posted complaint.
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                                  R
                                  Radha Meghana
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                                  Address:Kadapa

                                  I didn't get my watch instead i got message as it was delivered
                                  Delhivery customer support has been notified about the posted complaint.
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