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Delhivery Complaints & Reviews

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Updated: Sep 8, 2026
Complaints 3879
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525
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Delhivery reviews & complaints page 160

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A
Amitr5500
Nov 29, 2020
Resolved
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Resolved

I don't have any idea abut my shipment sent back to seller and the nearest delivery office is not cooperative about this problem i need immediate response.
Shipped with Delhivery

Tracking ID:[protected]

Sunday, 29 November
1:26 PM
Package arrived at a courier facility
Motihari, Bihar IN
8:46 AM
Package has left the courier facility
Sahebganj-BH, Bihar IN
Saturday, 28 November
11:38 PM
Returning to seller
Sahebganj-BH, Bihar IN
4:15 PM
Delay Delivery on customer request
Sahebganj-BH, Bihar IN
Monday, 23 November
5:10 PM
Delay Delivery on customer request
Sahebganj-BH, Bihar IN
12:48 PM
Out for delivery
Sahebganj-BH, Bihar IN
Friday, 20 November
6:31 AM
Package arrived at a courier facility
Sahebganj-BH, Bihar IN
3:49 AM
Package has left the courier facility
Motihari, Bihar IN
12:49 AM
Package arrived at a courier facility
Motihari, Bihar IN
Thursday, 19 November
9:01 PM
Package has left the courier facility
Muzaffarpur, Bihar IN
2:35 PM
Package arrived at a courier facility
Muzaffarpur, Bihar IN
4:29 AM
Package has left the courier facility
Patna, Bihar IN
Wednesday, 18 November
3:28 PM
Package arrived at a courier facility
Patna, Bihar IN
Tuesday, 17 November
11:18 AM
Delivery appointment scheduled
IN
Package has shipped
Aug 11, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2020
Delhivery Customer Care's response
Hi, we regret to inform you that the shipment has been returned to the merchant. We request you to please contact the merchant for further clarification.
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    B
    bharath5963
    Nov 29, 2020
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    Sir, my package AWB NUMBER:[protected] has not yet delivered since 2 days, . so, please speed up the shipment and kindly deliver my package tommorow ..since its urgent and i will not be available after tommorow
    Delhivery customer support has been notified about the posted complaint.
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      S
      Sreeja Abhiunni
      Nov 28, 2020
      Resolved
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      Resolved

      Address: no address mention in courier box but situated in delhi

      I AM SREEJA FROM NEYYATTINKARA THIRUVANATHAPURAM I ORDER A 4 G VIVA (NEW LAUNCH ) FROM PRETECH INDUSTRY BUT THIS COMPANY SEND ME A SMALL KEY PAD MOBILE AND ONE SET RUMMY CARD .KINDLY TAKE ACTION ABOUT THIS COMPANY BECAUSE NO ANY PERSON CHEETING FROM THIS COMPANY THIS COMPANY RECEIVED 3000 R S (Three thousand rupees) from me . please kindly return my cash from this company
      Aug 6, 2021
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Dec 01, 2020
      Delhivery Customer Care's response
      Hi, we understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to contact the merchant for replacement/refund related issue.
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        B
        bharath5963
        Nov 27, 2020
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        Sir, please deliver my package AWB NUMBER:[protected] on or before monday (30/11/2020) because i will not be available on monday.. So, kindly speed up my order and please ensure to deliver my Product on or before monday (30/11/2020) and also update the status for the same.
        Delhivery customer support has been notified about the posted complaint.
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          V
          Vininr
          Nov 24, 2020
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          Hi,

          The shipment reached to Thane on 13th November and it gone to Vashi whereas the pincode mentioned in the delivery address is 421301 which is for Vashi and this is not happening for the 1st time.

          Need the delivery asap.
          Delhivery customer support has been notified about the posted complaint.
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            K
            kishan nishad dacer rampur
            Nov 24, 2020
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            Address: Rampur kudiyari

            Wrong products
            Delhivery customer support has been notified about the posted complaint.
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              T
              trishla P
              from Bengaluru, Karnataka
              Nov 24, 2020
              Resolved
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              Resolved

              Recently I placed an order on Hopscotch which I was told to get the delivery on time. On 20th November the first delivery was expected whose tracking ID is[protected] on website Delhivery. I expected call from the delivery executive who was supposed to give me a call once he reach the above-mentioned address. I kept on waiting all the time but the person didn't deliver didn't make any call to me rather he escalated that order had returned.
              Then I thought he might deliver it next day and call me, nothing happened. I raised a complain to hopscotch and Delhivery informing about the no call and Delhivery executive.just after the complain I received a mail stating that they will get the delivery by tomorrow I also requested them to send the delivery executive no. As am unable to make sure if he is at my door steps or not. They confirmed but never send me the contacts. Further, I found out that product is out for delivery but it didn't deliver to me now, they have updated that I will be getting it deliver by today which I found to be a false hope from Delhivery and hopscotch. Kindly help with the same as the order is really important for me.
              Nov 24, 2020
              Complaint marked as Resolved 
              The delivery person today deliver the product
              Delhivery customer support has been notified about the posted complaint.
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                S
                Siva84363540
                Nov 20, 2020
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                On Nov 11 2020, I ordered Samsung mobike from Samsung online store and paid in online. ORDER ID is [protected]. Delhivery is that courier partner. ID is[protected]. The product reached my nearest location on November 13 but after that I am not getting any update. i raised multiple complaints in both Samsung and Delhivery website but issue is resolved. On Nov 20 2020, I got message that my product will be delivered but after 3 hours, I got message like due to in complete address my product was not delivered. I shocked that It is proper address and Not even contacted me and delivery agent simply updated fake tracking mark
                Delhivery customer support has been notified about the posted complaint.
                I too had the same experience from Delhivery through Samsung shop. It reached nearest hub in 3 days but after that full of fake updates daily like unreachable mobile for 3 days. After my continuous calls and escalations everyday, at Last they started updating address is incorrect. Got so frustrated, escalated to Samsung CEO. At Last they delivered product that too in damaged state.
                Samsung should reconsider their delivery partner who is very unethical
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                  S
                  Shamil Muhammed
                  Nov 20, 2020
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                  On november 1st i got a delivery from amzon through delhivery. It was a COD order but i paid through my bank account upi and it failed and the agent told me the payment is failed i should pay him by cash. But the amount is taken from my account. Its the 20th day the amount is not refunded. I enquired with bank and they said amount reached beneficiary account. Please give me solution for this. I was calling their customer care number from the day of transaction but no use.
                  My mobile number : [protected]
                  Beneficiary : Ac No. [protected]
                  Ifsc : UTIB0000000
                  Upi id : delhivery.[protected]@axisbank
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    Shabir Mohamed
                    Nov 20, 2020
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                    My product arrived to my nearest hub 14 days ago but yet I didn't receive my delivery. I complaint through emails, delhivery whatsapp number, but no solution. Fake delivery status updated on their website, on 16th November as - delivery attempted. But nobody came to deliver from 6th November. Very worst service
                    Delhivery customer support has been notified about the posted complaint.
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                      P
                      PrabhuS90
                      Nov 19, 2020
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                      Delivery complaint
                      Behaviour of the delivery boy was really bad. He doesn't even know how to talk to customers. I asked him to come forward for my order and he denied, even argued with me. Kindly work on your staff. Either change the staff or provide them proper training regarding how to talk to customer. I would say i got the worst delivery service. Please do work on it.
                      Delivery boy no. : [protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        D
                        Darshan Singh Faujdar
                        Nov 18, 2020
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                        Address: Vill- Nagla kalu, Naugaon, Sadabad, Hathras, U.P.

                        Why you remove product of my costomer,
                        Why you not give to anyone of your number
                        Delhivery customer support has been notified about the posted complaint.
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                          C
                          CA's Kitchen Tips
                          from Powai, Maharashtra
                          Nov 18, 2020
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                          Website: cl.delhivery.com/app#domestic/status/upl1547

                          200 rs product delivered for 1300
                          Delhivery customer support has been notified about the posted complaint.
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                            C
                            CA's Kitchen Tips
                            from Powai, Maharashtra
                            Nov 18, 2020
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                            Fake products of 200 rs delivered for 1300.
                            There is no seller details on invoice.
                            Only return address is there 5A, LBLane, Kolkata, 700002
                            Delhivery customer support has been notified about the posted complaint.
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                              P
                              Prtz_singh
                              Nov 18, 2020
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                              Website: www.delhivery.com

                              My medicines were sent from an ayurvedic pharmacy in Mumbai. It was expected to be delivered by 25th sept 2020 and i received a code to share with the delivery boy. But on 23rd September i received a message from company that my parcel was delivered on 25th sept. There was no call or msg for code and still they marked my parcel as delivered. When my husband checked with the nearest warehouse of delhivery they said 'you can consider the parcel as lost because the warehouse which was responsible for your area got permanently closed on 23rd sept.' Since then i have been trying to get my parcel delivered and have been continuously mailing the delhivery team but i have not received any solid response from them. And now they have stopped replying my mails.
                              Due to lack of medicines i suffered a lot and now i have to see local doctors for the treatment. So far i am still struggling with my health and have seen 3 doctors so far in past 2 months.
                              Delhivery customer support has been notified about the posted complaint.
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                                hardeepsingh444
                                from Amritsar, Punjab
                                Nov 18, 2020
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                                Address: Hno-3187,Gali no-2,Azad nagar ,Putlighar

                                I am trying to connected with Manager hub, But there is no responce

                                i have recorded witness my
                                product already pickup from my home on 4 of nov 2020 connect number pickup
                                boy & sharing Cctv footage also,

                                Please be assured that we'll look into this and make sure stringent steps are taken as we do not tolerate unprofessional behavior. . We look forward to you

                                I want immediately action and resolve the issue i want refund amount 7000 which total price of product
                                Delhivery customer support has been notified about the posted complaint.
                                Delhivery very useless services
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                                  S
                                  Syed Amir Abbas
                                  Nov 17, 2020
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                                  Address: Yash papers Ltd, Faizabad

                                  This is to bring into your kind notice that the delivery EXECUTIVE is repeatedly rescheduling my parcel without any communication and intimation, this is the first time I am facing such trouble while ordering through Amazon, you should take strict action to avoid such errors.

                                  Tracking ID:[protected]
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    SHIBEL
                                    Nov 17, 2020
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                                    Address: A 90 AYODHYA MARG HANUMAN NAGAR VAISHALI NAGAR

                                    I have been shipping with delivery for the past 3 months in a B2B relationship, and in these months I was sure of one thing that their ground teams hold no respect for the company policies and everyone act as individual owners, and I have to spend many hours of my day in the pursuit of emailing them about their errors rather than focusing it on my business to promote growth but now they are not even replying to my mail and not even picking up my shipments which to be done on time is the most crucial thing in my business. They have ignored my pickup request for 2 days straight after a holiday of 2 days which concludes 4 days of no business and only accumulating daily fixed expenditure

                                    Guys, I have frozen the growth of my business by choosing them but do not repeat the same
                                    Delhivery customer support has been notified about the posted complaint.
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                                      R
                                      Renuka Bg
                                      Nov 16, 2020
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                                      Sir

                                      I'm renuka
                                      We ordered saree to sandhya fashion Surat
                                      They given tracking number
                                      [protected]

                                      We went out of station they tried to deliver due to door lock it got returned
                                      It showing last track as
                                      Dear Customer, we regret to inform you that shipment has been returned to your merchant "RAJAJI FRANCHISE".

                                      To Manage your shipment please visit this link 👉https://www.delhivery.com/track/package/[protected]

                                      Please Enter *0* to go back to the list of choices.
                                      Enter *restart* to start again with a different Waybill/AWB number.

                                      After one day it not showing anything
                                      Parcel not recieved by sender not customer we need my parcel or proof that parcel given to sender
                                      Waiting for your reply
                                      Delhivery customer support has been notified about the posted complaint.
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                                        S
                                        S.Pratiksha
                                        Nov 16, 2020
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                                        Resolved

                                        I have placed an order in Healthmug and paid the money Rs. 1311 via debit card. The parcel has been dispatched and expected delivery was on Nov 13. I didn't receive the parcel but the status shows that the product has been delivered (AWB[protected]. Deliver my product coz i have already paid for it and waited two days already post the expected delivery date.
                                        Nov 21, 2020
                                        Complaint marked as Resolved 
                                        The complaint has been resolved and I got my product delivered.the company's representative mailed me ([email protected].) that they had asked to cross check the order and delivery details. And in a maximum of 4 working days, the problem got solved.
                                        Delhivery customer support has been notified about the posted complaint.
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