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Delhivery Complaints & Reviews

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Updated: Nov 5, 2026
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Delhivery reviews & complaints page 160

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J
John drk
Dec 3, 2020
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Address: Kailas vadakkayil house, Thuruthiyad PO,

I have a return pickup fir warrenty on 11 nov. And its reached destination city by 16 november, Now its been 19 days without any delivery attempts.
I have raised complaints several times, every time they ask me to wait for 2 days. After that no updates. This keeps going on. Plese help

Order id:[protected]
Delhivery customer support has been notified about the posted complaint.
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    A
    adityasiwan
    from Powai, Maharashtra
    Dec 2, 2020
    Resolved
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    Resolved

    For this tracking number[protected], I checked the tracking on the delivery website and the product is at my nearest delivery facility for 3 days. The delivery facility in my city holds the package for a week and then automatically returns it.

    To make sure that the package is not returned, I called the local delivery office and the guy on the other end talked rudely and when I asked why they are not delivering it, he said that they have not received the package yet. So, I asked if the tracking is showing wrong information then he said that the tracking shows wrong info and he hasn't received my package yet in a rude way.

    This has happened with most of the people in my city as on google everyone has rated the delivery courier 1 star stating that they hold the package and return it without even calling the customer. They have returned my packages too many times without even calling me. So, I'd request you to solve the same.
    Dec 2, 2020
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
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      M
      Monuuuu
      from Powai, Maharashtra
      Dec 1, 2020
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      Address: Barielly road dhan mill alaknanda colony, Sai mandir

      I need a refund coz i have paid the amount 2 times... firstly i paid through gpay ..bt yr agent said it is nt credited to ur account so i gave him cash but.its debited frm my account and...google pay officials...confirmed that amount ia successfully transacted to ur account...
      I have paid it twice...resolve this issue
      Delhivery customer support has been notified about the posted complaint.
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        V
        vedaraju dheeraj
        Dec 1, 2020
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        Resolved

        I am keep getting your order on the Way this is your pin pin.. But they never call us and delivery our products because they Ignore customers. No proper contact number or no proper response from delhivery. They are all auto bot message system. Company need to provide proper action against ravulapalem east godavari delhivery branch they are people never delivery orders in time. They don't have contact numbers. That so funny. Delhivery need to learn from Ecom express they are real delivery department with proper contact and communication with customers. You delhivery people just fool customers
        Dec 1, 2020
        Complaint marked as Resolved 
        They have solved the problem in time thank you
        Delhivery customer support has been notified about the posted complaint.
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          A
          Arpana Kindo
          Dec 1, 2020
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          Address: P. O. Birpara

          Delhivery — Product is not delivered and fake update on tracking page
          Delhivery customer support has been notified about the posted complaint.
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            N
            nitinksr
            from Powai, Maharashtra
            Nov 30, 2020
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            Address: DElhi
            Website: www.delivery.com

            Dear sir
            I took your service for delivery of my household items from New Delhi to Renukoot, Sonebhadra in Uttar Pradesh
            The items collected on 5th November 2020 from Shahdara New Delhi and reached to Destination on 12th November 2020
            The Household items includes total 7 items
            Out of 7 items 2 items were tampered or damaged and one product was missing, so i request you to kindly fix my damaged or missing stuff

            Tracking Id[protected]
            Delhivery customer support has been notified about the posted complaint.
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              A
              Amitr5500
              Nov 29, 2020
              Resolved
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              Resolved

              I don't have any idea abut my shipment sent back to seller and the nearest delivery office is not cooperative about this problem i need immediate response.
              Shipped with Delhivery

              Tracking ID:[protected]

              Sunday, 29 November
              1:26 PM
              Package arrived at a courier facility
              Motihari, Bihar IN
              8:46 AM
              Package has left the courier facility
              Sahebganj-BH, Bihar IN
              Saturday, 28 November
              11:38 PM
              Returning to seller
              Sahebganj-BH, Bihar IN
              4:15 PM
              Delay Delivery on customer request
              Sahebganj-BH, Bihar IN
              Monday, 23 November
              5:10 PM
              Delay Delivery on customer request
              Sahebganj-BH, Bihar IN
              12:48 PM
              Out for delivery
              Sahebganj-BH, Bihar IN
              Friday, 20 November
              6:31 AM
              Package arrived at a courier facility
              Sahebganj-BH, Bihar IN
              3:49 AM
              Package has left the courier facility
              Motihari, Bihar IN
              12:49 AM
              Package arrived at a courier facility
              Motihari, Bihar IN
              Thursday, 19 November
              9:01 PM
              Package has left the courier facility
              Muzaffarpur, Bihar IN
              2:35 PM
              Package arrived at a courier facility
              Muzaffarpur, Bihar IN
              4:29 AM
              Package has left the courier facility
              Patna, Bihar IN
              Wednesday, 18 November
              3:28 PM
              Package arrived at a courier facility
              Patna, Bihar IN
              Tuesday, 17 November
              11:18 AM
              Delivery appointment scheduled
              IN
              Package has shipped
              Aug 11, 2021
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Dec 01, 2020
              Delhivery Customer Care's response
              Hi, we regret to inform you that the shipment has been returned to the merchant. We request you to please contact the merchant for further clarification.
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                B
                bharath5963
                Nov 29, 2020
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                Sir, my package AWB NUMBER:[protected] has not yet delivered since 2 days, . so, please speed up the shipment and kindly deliver my package tommorow ..since its urgent and i will not be available after tommorow
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  Sreeja Abhiunni
                  Nov 28, 2020
                  Resolved
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                  Resolved

                  Address: no address mention in courier box but situated in delhi

                  I AM SREEJA FROM NEYYATTINKARA THIRUVANATHAPURAM I ORDER A 4 G VIVA (NEW LAUNCH ) FROM PRETECH INDUSTRY BUT THIS COMPANY SEND ME A SMALL KEY PAD MOBILE AND ONE SET RUMMY CARD .KINDLY TAKE ACTION ABOUT THIS COMPANY BECAUSE NO ANY PERSON CHEETING FROM THIS COMPANY THIS COMPANY RECEIVED 3000 R S (Three thousand rupees) from me . please kindly return my cash from this company
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 01, 2020
                  Delhivery Customer Care's response
                  Hi, we understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to contact the merchant for replacement/refund related issue.
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                    B
                    bharath5963
                    Nov 27, 2020
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                    Sir, please deliver my package AWB NUMBER:[protected] on or before monday (30/11/2020) because i will not be available on monday.. So, kindly speed up my order and please ensure to deliver my Product on or before monday (30/11/2020) and also update the status for the same.
                    Delhivery customer support has been notified about the posted complaint.
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                      V
                      Vininr
                      Nov 24, 2020
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                      Hi,

                      The shipment reached to Thane on 13th November and it gone to Vashi whereas the pincode mentioned in the delivery address is 421301 which is for Vashi and this is not happening for the 1st time.

                      Need the delivery asap.
                      Delhivery customer support has been notified about the posted complaint.
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                        K
                        kishan nishad dacer rampur
                        Nov 24, 2020
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                        Address: Rampur kudiyari

                        Wrong products
                        Delhivery customer support has been notified about the posted complaint.
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                          T
                          trishla P
                          from Bengaluru, Karnataka
                          Nov 24, 2020
                          Resolved
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                          Resolved

                          Recently I placed an order on Hopscotch which I was told to get the delivery on time. On 20th November the first delivery was expected whose tracking ID is[protected] on website Delhivery. I expected call from the delivery executive who was supposed to give me a call once he reach the above-mentioned address. I kept on waiting all the time but the person didn't deliver didn't make any call to me rather he escalated that order had returned.
                          Then I thought he might deliver it next day and call me, nothing happened. I raised a complain to hopscotch and Delhivery informing about the no call and Delhivery executive.just after the complain I received a mail stating that they will get the delivery by tomorrow I also requested them to send the delivery executive no. As am unable to make sure if he is at my door steps or not. They confirmed but never send me the contacts. Further, I found out that product is out for delivery but it didn't deliver to me now, they have updated that I will be getting it deliver by today which I found to be a false hope from Delhivery and hopscotch. Kindly help with the same as the order is really important for me.
                          Nov 24, 2020
                          Complaint marked as Resolved 
                          The delivery person today deliver the product
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            Siva84363540
                            Nov 20, 2020
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                            On Nov 11 2020, I ordered Samsung mobike from Samsung online store and paid in online. ORDER ID is [protected]. Delhivery is that courier partner. ID is[protected]. The product reached my nearest location on November 13 but after that I am not getting any update. i raised multiple complaints in both Samsung and Delhivery website but issue is resolved. On Nov 20 2020, I got message that my product will be delivered but after 3 hours, I got message like due to in complete address my product was not delivered. I shocked that It is proper address and Not even contacted me and delivery agent simply updated fake tracking mark
                            Delhivery customer support has been notified about the posted complaint.
                            I too had the same experience from Delhivery through Samsung shop. It reached nearest hub in 3 days but after that full of fake updates daily like unreachable mobile for 3 days. After my continuous calls and escalations everyday, at Last they started updating address is incorrect. Got so frustrated, escalated to Samsung CEO. At Last they delivered product that too in damaged state.
                            Samsung should reconsider their delivery partner who is very unethical
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                              S
                              Shamil Muhammed
                              Nov 20, 2020
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                              On november 1st i got a delivery from amzon through delhivery. It was a COD order but i paid through my bank account upi and it failed and the agent told me the payment is failed i should pay him by cash. But the amount is taken from my account. Its the 20th day the amount is not refunded. I enquired with bank and they said amount reached beneficiary account. Please give me solution for this. I was calling their customer care number from the day of transaction but no use.
                              My mobile number : [protected]
                              Beneficiary : Ac No. [protected]
                              Ifsc : UTIB0000000
                              Upi id : delhivery.[protected]@axisbank
                              Delhivery customer support has been notified about the posted complaint.
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                                S
                                Shabir Mohamed
                                Nov 20, 2020
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                                My product arrived to my nearest hub 14 days ago but yet I didn't receive my delivery. I complaint through emails, delhivery whatsapp number, but no solution. Fake delivery status updated on their website, on 16th November as - delivery attempted. But nobody came to deliver from 6th November. Very worst service
                                Delhivery customer support has been notified about the posted complaint.
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                                  PrabhuS90
                                  Nov 19, 2020
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                                  Delivery complaint
                                  Behaviour of the delivery boy was really bad. He doesn't even know how to talk to customers. I asked him to come forward for my order and he denied, even argued with me. Kindly work on your staff. Either change the staff or provide them proper training regarding how to talk to customer. I would say i got the worst delivery service. Please do work on it.
                                  Delivery boy no. : [protected]
                                  Delhivery customer support has been notified about the posted complaint.
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                                    D
                                    Darshan Singh Faujdar
                                    Nov 18, 2020
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                                    Address: Vill- Nagla kalu, Naugaon, Sadabad, Hathras, U.P.

                                    Why you remove product of my costomer,
                                    Why you not give to anyone of your number
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                                      C
                                      CA's Kitchen Tips
                                      from Powai, Maharashtra
                                      Nov 18, 2020
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                                      Website: cl.delhivery.com/app#domestic/status/upl1547

                                      200 rs product delivered for 1300
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                                        CA's Kitchen Tips
                                        from Powai, Maharashtra
                                        Nov 18, 2020
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                                        Fake products of 200 rs delivered for 1300.
                                        There is no seller details on invoice.
                                        Only return address is there 5A, LBLane, Kolkata, 700002
                                        Delhivery customer support has been notified about the posted complaint.
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