Delhivery Complaints & Reviews

My order id is: [protected] and AWB number is: [protected]. The status of the AWB number is saying that the product is delivered but i did not recieve any package and more over the status is saying that it was delivered to me itself. I tried reaching decathlon and delhivery customer executives but none of them solved my issue. I wrote them mails but no one responded to me. My package might have been misplaced. Please help me get me back my package. My order contains a rain coat of worth Rs.2999/- from decathalon.

Team club factory,
I got the order no. So[protected]Tracking id of delhivery:[[protected]] for my product. I check the status for the same product and found the tracking message as -
"package not picked/received by client" as per delhivery courier system.
Please resolve it fast and ship my product to me this week latest on priority.

Awb[protected], from bengaluru (560093) to tiruvallur (600062). Consignment was prepaid & booked on 11/8 from bangalore and picked up from bangalore on 12/8 and reached chennai warehouse on 16/8 but not delivered till date. Past emails from delhivery customer support on 17/8, 19/8, 24/8 & 27/8 states that shipment will be delivered within 24-48 hours but it never happens this delivery remains an enigma

Hi, we have placed two orders on August 4th (which are 2 bags) from Bangalore to sattenapalli. AWB nos[protected],[protected]. And very next day both the bags got picked by delivery boy. And we have received 2orders on august 11 and one of them is not mine. Received cardboard box instead of bag. Both the parcels has address stickers which has my name and my addresses. Many times dropped mails to Delhivery team but don't see any progress. It has been 20days. Please take this as important and please do necessary action. Thank you. I have attached pictures of received cardboard box and also attached lost bag.

Dear team,

My awb no.[protected] has not been picked up yet.

I had escalated it and emailed yesterday i was informed on email that the same would be picked up within 24hours.. Post 24 hours its still lying with me.. Could you please explain what is causing the delay???

Originally it was to be picked up on 24th august 2020.

Kindly look into it immediately.

Tracking shows my package is delivered but i haven’t got it. The delivery guy must have lost my package or this company did. They don’t respond to messages, emails or calls. Tried contacting them on Facebook and instagram as well. But no response. AWB[protected]

Awb:[protected] with the above mentioned tracking number my order was expected today (26/08/20) (Guaranteed delivery) but still its in another state and for the past 3 days (Coimbatore hub) there is no movement im concerned because item is bit expensive and i have prepaid for it escalate my issue and there is no proper channel for customer vare. Fully dissapointed next time dont choose delhivery

My order is showing "customer call placed" this status what does it means

[protected], showing same status frm 5 days nt resived still pls help coustomer to reduce parcel

I had placed an order on Samsung website on 17/08/2020. Product was supposed to be delivered by 23/08/2020 as estimated. 'M/s Delhivery' shipped the consignment and the product reached destination city and hub by 22/08/2020.
The item was out for delivery on 24th early morning instead of 23/08/2020. I was tolerant keeping in view the covid-19 constraints. But the status was not updated since then. It is 26th early morning now. Nobody knows where my item is. There are too many incidents with evidences, on fraudulent activities featured on the internet. I am quite worried for not knowing whether my shipment has reached back the wearhouse or not.
Delhivery didn't share any realtime updates even after 2 days of the scheduled delivery date. Their what'sapp customer care group doesn't respond properly (copy of snapshot attached). Stating Covid-19 constraints, theybhave shut their customer care telephone number. I have submitted my query regarding delay in delivery to their customer team email id for which they promised to contact me through email but never did. I'd escalated my complaint to samsung customer care twice and they couldn't solve the issue.
Thus i am left with no options other than consulting consumer complaints forum for aid and immediate justice in this case.

Please help me and resolve my issue.

I ordered a phone, when I checked the order the item came to my district but now I see that the phone is back, it has gone out of my account, emi will give it back to me and solve this problem

I had made an online purchase of Mi 4A TV from Flipkart Order ID : OD[protected] on 12 Aug2020 and the cost of Rs. 12499 was debited from my Paytm account UPI REF. id[protected]
But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.

I ordered for 2 waybills. One to bangalore and other to kolkata. One of them
Only had 3 glass bottles. Their weight were less than 500 gm.
In the dashboard i could see the weight mentioned as 995 gm and the amount charged was 90.86.
How can you justify extra 400-500 gm.
For the other parcel had only 2 pair of slippers whose weight was again less than 500 gm.
In the dashboard the weight shown was 1344 and amount charged as 138.06 miles.
From where can i get the weight measurement of my product. Was the measurement done correctly??
How can we reconcile the weight as both the measured weights were different.
Please let me know.

Tracking no[protected],[protected]. I am waiting for the products from last 20days, as per tracking it shows tbe goods are at Destination hub but they are not delivering to my home neither there are any customer care number to call them nor they are responding via whatsapp support. It's such a harrasment. Upon checking one of the tracking no last evening it shows that they have placed returned to it.

Delhivery Tura branch has been cancelling many items without the buyers consent and it is not fair at all for the buyers because we pay for shipping charges and for their delivery service but Tura delhivery has yet again cancelled my item without calling me even once I urge to please look into this matter. Enough is enough and it is not just me who have faced this!!!

Tracking ID:[protected]
user email: [protected]@gmail.com

My Prepaid order from Amazon, being carried by Delhivery has not been delivered to me, but I received the "Delivered" status in my mail as well as order tracker.
I have checked with other family members too and the order has not been delivered.

I am a vandor of delhivery and i make a picup then i give do picup boy menager asking i can't sent your corer go from my office

Res sir i am purchase of hisense 108 cm (43 inches) android smart ultra hd 4k led tv 43a71f (2020 model, black). Tv by parcel is pack on 11/08/2020
And he say me your parcel is deliver in 17/8/2020 but not deliver to till date, i complaint in delivery courier service but no response to me delivery courier. My parcel is since 16/8/2020 in gangapur aurangabad but not forwerd in one week in me. My parcel /shipment no is[protected]. I complaint in tata cliq. We have registered your complaint under ref id. [protected]. Please be assured our team is on it and we will update you on your complaint within 6 working days.
Plese solve my problem

Hi, after picking up the shipment with the above mentioned tracking number, the package is still idle for 4days at your processing centre Bangalore. The package was supposed to be delivered on 17th August. When raising a query to your customer care, you're only giving false information or fake promises that it will reach in 2 working days for the sake of replying, and no action is taken further, for the movement of the package. If you can't deliver the package, why would you accept the order. Rather than mail conversation there is no customer care contact or any other means of contact, I haven't seen such a irresponsible courier company with Awful delivery service, who has no care about their customers, I'm only able to see all other customers who are complaining about your courier service everywhere. Please take some necessary action on delivering the package and deliver it ASAP. I don't want any of your apologies, I want only the package. If you guys can't Deliver it, kindly return it to the shipper. Please don't make any further delays, Kindly do the needful at the earliest, THE PACKAGE IS ALREADY DELAYED ALOT.

Tracking id / AWB no[protected]

Hi, after picking up the shipment with the above mentioned tracking number, the package is still idle for 4days at Delhivery processing centre Bangalore. The package was supposed to be delivered on 17th August. While raising a query to the customer care, they give only false information or fake promises that it will reach in 2 working days for the sake of replying, and no action is taken further, for the movement of the package. Rather than mail conversation there is no customer care contact or any other means of contact, I haven't seen such a irresponsible courier company, who has no care about their customers, I'm only able to see all other customers who are complaining about the courier service everywhere. Please take some necessary action on delivering the package and deliver it ASAP. Kindly help me in concern.

Regards,
P.Saravanan