Delhivery Complaints & Reviews

I have purchased an item from Flipkart which is prepaid, with order id[protected]. and the same item is shipped by delhivery courier partner. when I try track the details The status shows "Your order was delivered on Sep 9, 2020" but the order didn't receive yet. The order is linked with 94******32 mobile number, but due to the sim damage number is switched off. already I have discussed this issue with delhivery support team through mail but from the last 6 days, they only give a reply that we will resolve your issue in 24 to 48 hours but not resolved yet.

My awb number is[protected]. My order was to be delivered yesterday but i got a message in evening that it has been delivered but i haven't got my parcel and not even got any call from delivery assosiate. I asked for proof of delivery i found that some fake signature was at the place where i should have signed. This means the courier person may have forged signature.

I have account with delhivery by name "nardev fashion dfs".
From last 15 days my poc (Point of contact) was changed.
Previous poc was very good and solved our all tickets/complaints over email and call.

New poc now harrassing us from very first day.
He is closing tickets without solution.
We open ticket again from client panel but they again closed it without solution and without informing us.

I had contact my first and second point of contact (Digvijay. [protected]@delhivery.com) and (Prashant. [protected]@delhivery.com)

But they two also not responding..

Due to non resolutions of all tickets, my shipment is getting returned... And i loss in many aspect with money and reputation to deliver shipment to my client...

I prefer not to use delhivery because they not responding properly...

I realy mentally harrased by my poc and delhivery...

I first time experience such mental harrassment by delhivery.

I had returned two products ordered from ajio.com to delhivery courier guy on 09.09.2020 with return ids RT21725551 and RT21740890. These items were picked by the courier guy and he said he will give me the slip later. But the slips have not been provided yet and the items are being showed on ajio's website that they are yet to be picked up.
The pincode of my area is 803213. The delivery guy name is Prince and the manager's name is Raghavendra.
I want the return slips if they have really shipped by material back to ajio or else I want the items money from delhivery.

Delhivery complaint number
Delhivery india pvt. Ltd. Charges random prices by their third party franchises and giving me the incorrect, fake invoice from the name of dtdc.
Also back tracing dates on invoice. My parcel got sipped on 20 aug 2020 and the invoice back dated to 31 jul 2020. After complaint for 12 working days, there has been no response from delhivery on submitting me the right invoice for the package. Awb #[protected]

Hi team, i want to know my products delivery status. When will it be delivered as it's already been delayed. Tracking id[protected]. It's a wonderchef product. Purchased from wonderchef website. As your delhivery's tracking status still shows as picked up. Since so many days. I need a confirm reply & final resolution as to when exactly will my product be delivered.

I honestly never saw a shameless company like delhivery. They’ make me feel sick and awful. How worst can a delhivery company be? My item was picked up on 29th july and today it’s 15th september.
Once they picked it up, after a month they’re updating me that it’s going to be returned, and it’s 25 days more again, they haven’t returned it back to me. I feel so sad i had to bear a loss. And the customer care service, they’re so shameless, and illeterate and unprofessional to every core. Don’t use this # company if that parcel is important to you.

I booked my package with awb number[protected] with 4 items which was shipped from delhi to imphal on 26/06/2020 and delivered on 17/07/2020. And i was delivered with only 2 package in it. I tried to complain for the same and they said will resolve the matter, and now they don't reply my mails and also said they won't take any responsibility.

And recently again with awb[protected], a total of 27kg (2boxes), only 1 box is delivered and the other missing.

I am assuming there is some sort of lagging in their services afterall i presume the courier although they offer good service, a theft of customer goods is present

Dear sir
I have ordered an product on amazon with tracking id
[protected] and[protected] but this is third time issue with from your side that your courier partner not delivered my product mark false review in system and today my product is return to amazon just because of your worst service before this i already lodged an complaint in 10 june 2020 but still no action has been taken on courier partner of jalgaon jamod. On that time i already mailed an call recording in which courier delivery boy directly told that he is not delivering my product just because of his personal issue..

It is continousaly happenig that just because of his personal issue he was not delivered product in my area if you didnot need custmer then close your service in my area because your just waisting time...
They did not contact me if i contact then black list my number

This is last humble request kindly do needful action and give me proper resolution because after 3 month you did not take any action and not provided any resolution against my complaint.
I hope this time i get proper resolution from yo

The product sent through delhivery with awb no.[protected] has not been delivered since 20 days. The product arrived at mysore on 25th august 2020 and it is still not delivered. The customer executives parrot the same answer every time i mail them.

I have account with delhivery by name "nardev fashion dfs".
From last 15 days my poc (Point of contact) was changed.
Previous poc was very good and solved our all tickets/complaints over email and call.

New poc now harrassing us from very first day.
He is closing tickets without solution.
We open ticket again from client panel but they again closed it without solution and without informing us.

I had contact my first and second point of contact (Digvijay. [protected]@delhivery.com) and (Prashant. [protected]@delhivery.com)

But they two also not responding..

Due to non resolutions of all tickets, my shipment is getting returned... And i loss in many aspect with money and reputation to deliver shipment to my client...

I prefer not to use delhivery because they not responding properly...

I realy mentally harrased by my poc and delhivery...

I first time experience such mental harrassment by delhivery.

I have been continuously following up with delhivery for the pod for tracking id[protected], which is important for me to get the refund from amazon, without which they cannot initiate the process. Everytime they ask for 24 hrs, and then i don't get any reply from their side ever.

First communication was sent on 31st august 2020, till now even after 4 mails to them i have not received the requested document.

This not expected from a reputed company like delhivery. Also, they don't have any phone number so that you can check with someone, and you are just dependent on mail which is very inefficient.

I have sent a mail to them today on 12th september 2020, and hoping to get the documents asap.

Pl provide details of my shipment with tracking id[protected] booked on 2/9/2020. Not reached the destination firozpur till now 12/09/2020.

My awb no is[protected]
Kindly delivered my parcel in this location
Postal staff of jiaganj post office
Jiaganj
Murshidabad
Pin -742123
Landmark-jiaganj bsnl exchange office
Mobile-[protected]

Dear sir,
We booked at delhivery awb:[protected] &[protected], booking on saturday 5/09/20 but till now not pick up from your site. Everyday your courier man call me and get otp from my site and they commitment tomorrow i will arrange picked up but till now not pick up. Minded it my courier packed at friday night so no packaging issue. This is very urgent courier if within 2hours it is not solved i go to legal against your delhivery and also headlines your bad courier system on news channel and news paper.

Your team always playing with us. Just one day we can deployed your courier system. And within 2 days if this courier not reached there then you are liable for playing with people. You are liable for playing with there people. If essential based things are not reached there then your courier system liability charge or penalty charge given to there 30 lacs or my courier within 2 days delivery which is your choice.
Also i put to consumer forum here for my legal step. I want to damages charge otherwise i go to court tomorrow. Also fake your customer team.

Thank you bad courier system. This is my last time courier system. Fake & cheated courier.

Courier service : delhivery pvt ltd

Way bill numbers (Which i lost): [protected] 291

[protected] 276

[protected] 280

[protected] 254

[protected] 265

[protected] 221

[protected] 210

[protected] 206

[protected] 302

Total 9 couriers

My name is krishna priya bearing user id "koyal surface" in delhivery pvt ltd, since 1 month i didnt get my 9 return parcels. I contacted the rajahumndry city delhivery hub head office atl name "suresh (Mobile [protected])" he said we will deliver you soon, but till now i didnt get any parcel.

Since august 5, 2020 i am continuosly calling suresh for my parcels delivery, but he is not responding and disconnecting my calls and he is very reckless about the customers. My parcels reached my city in august 1st week and it's september 7th now, no parcel got delivered.

Even i gave complaint regarding this missing parcels in delhivery pvt ltd whatsapp number. Plz find below am attaching complaint registered screenshots. Complaint reference numbers in delhivery pvt ltd :7634310, 7634350, 7634408, 7634456, 7634503, 7634526, 7634579, and 8081274, 8081505,[protected], 8081636, 8086813, but no use they didn't even responded. Worst customer service no use.

Finally i came to know that they misplaced all my parcels and playing games, the worst courier service i never seen, simply they disconnecting my calls and not delivering my parcels,

Please take immediate action on them and help me to get my all parcels delivered

Regards
Krishna priya

My product reached on friday. But since then they ever call me and told that they are going to deliver my product. For that i stay at home but they didn't attempt and postponed for saturday. Again on saturday they didn't deliver my product and when i tried to call them then they not even raise my call. Saturday i stopped my work and stay at home to handover it. But didn't came. Again today i. E sunday, they called me again in the aftrnoon and said that today they will deliver to me. But without delivering it, they mentioned that they delivered my product to me. Who gave them such rights to mention false statements. When i call them for asking that, they are talking rudeness. Not giving proper response. Fed up with delhivery agents... Worst response. Just bcz of them i wasted my three days.

My tracking id is[protected].

My package arrived at the nearest facility on the morning of 4th september. From then onwards the tracking says that the product is undelivered and "your order could not be delivered". I have gone to the office only to find that the office is moved. I don't have any contact with them. Last thing i want is for them to not find my address and sent the package to origin without calling me.

I have deposited my percel 2nd sept morning at santipur delivery courier. They cofirm me that percel will reach from santipur to kolkata in 2days, i. e 4th sept, 2020 but today still now(5th sept)my percel has not reach in destination. Then i have call my courier saervice at Santipur, but he has rude behave to us. So kindly notice this problem and get the solution as early as possible.

Hello,
My order was supposed to be shipped today. It reached my city about an hour back at 6:21 AM and the was marked out for delivery followed by undelivered by 6:30 AM. I do not understand, but this does not seem right.

Kindly help.