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Delhivery Complaints & Reviews

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Updated: Nov 28, 2025
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Delhivery reviews & complaints page 166

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Z
Zosangzuala RF
from Mumbai, Maharashtra
Jul 22, 2020
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Address: Lunglei

My order had been stuck at aizawl delhivery center for a long time, why are they not shipping the orders to the delivery pincode?
Delhivery customer support has been notified about the posted complaint.
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    A
    AURO KUMAR MOHANTY
    from Bargarh, Odisha
    Jul 21, 2020
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    Cancellation of my order

    Address: Delhi

    I ordered realme xt from realme.com. Then, after i cancelled my order even. Realme.com displayed that the order is cancelled. Delhivery.com also displayed it as returned but when i tracked my shipment, it displayed that it had reached bhubaneswar, the neighbouring city of cuttack. How is this possible when i cancelled my order??? The customer service is just awful. So, please delhivery cancel the order as i'm not gonna receive that......
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    36 found this helpful
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    S
    sailesh jain
    from Mumbai, Maharashtra
    Jul 21, 2020
    Resolved
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    Resolved

    By mistake I happened to book a shipment with you on 22nd May which
    was supposed to be delivered on 27th May but thankfully after
    following so much with your uncooperative and arrogant staff I got it
    delivered on 15th June that too in a very ugly state. All the boxes are damaged, sanitizer bottles leaked and material was not in salable condition.
    When I asked them at the time of delivery they said we will get a call from claims department but no one called. When we wrote an email to them their response was over packing was not proper.
    If our packing was not good then how can they accept the package at the first place?
    We get the material regularly from vxpress but never damaged but when booked through delhivery they damaged. I guess that's the reason why they didn't delivery it on time. Please help me in getting the value of my damaged goods.
    +5 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jul 22, 2020
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

    Thanks & Regards,
    Team Delhivery
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      M
      michelleZ
      Jul 21, 2020
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      My parcel[protected] was returned without any calls from the courier services in my area ie Aizawl .. I just find it out on trackings that my parcel was returned without giving me any information. IM VERY DISSAPOINTED. since i have waited for this parcel so long.. PLEASE PLEASE send them back to my address as soon as possible!!
      Delhivery customer support has been notified about the posted complaint.
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        R
        Radha Meghana
        Jul 20, 2020
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        Address: Kadapa

        I didn't get my watch instead i got message as it was delivered
        Delhivery customer support has been notified about the posted complaint.
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          O
          Omkar Bardade
          Jul 20, 2020
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          Hello
          I have booked a iwatch from gujrat and it camed on 19 07 2020 and when i opened the box i got only gujrati paper and now owner of company is not recieving phone
          Delhivery customer support has been notified about the posted complaint.
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            P
            Pavankumar Mvnr
            from Surat, Gujarat
            Jul 19, 2020
            Resolved
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            Resolved

            I had ordered the a product online and it had only option "cash on delivery"

            Delivery consignment no is :[protected]

            You courier person has delivered the parcel to my parents, when i was not at my home. My parents had paid the amount rs2649 towards cash on delivery.

            The parcel received is not having any from address or contact number on it.
            And the product delivered is fake product.

            Issue is that, i need the details of the sender.
            Name of the sender
            Address of the sender
            Phone number of sender
            Sender account number, where your company deposit the collected cash on delivery amount.

            The details given in the website is not working and the website is disabled.

            The website details of sender are http://cicret.io/cic-bri-ott.html/

            Its totally a fake activity.

            How can you receive a parcel without "from address" on parcel?
            How can you deliver it?
            As i am out of city, i told the delivery boy not to deliver it. And i will receive it personally from office.

            But it was delivered on next day, when i was not at home. If have checked the parcel, i might have not taken it.

            Also for your information,
            Your executive had given the number of the delivered person as:[protected]
            But it is not working.
            As per the discussion with mr. Kamalji, he told that the parcel is delivered by company called "easyparcel express"

            Kindly provide the details. Else i will complain this to the delhi police and you people have the face the consequences.

            Kindly help me out to trace fraud.

            If you are not able to deliver the details refund my amount collected from us.

            See the attachment for details.
            +8 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2020
            Delhivery Customer Care's response
            Hi,

            We are sorry for the experience you had with us. Request you to please inbox us on Facebook and we will take all necessary actions to resolve your concern at the earliest.

            Thanks & Regards,
            Team Delhivery
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              H
              Hiju Hameed
              Jul 19, 2020
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              Address: Delhivery services,Aluva - Munnar Rd, Opp asram higher secondary school, Perumbavoor, Kerala 683542

              My name is hiju hameed from kerala i am writing this mail to focus your view to my bad experience with delhivery team i have requested a cheque book from my bank axis bank about a month ago and they approved finally they have shipped my package through courier with your delhivery team but i didn't receive the package even no one called me when i checked my status in delhivery website i was so shocked someone cancelled my order it is returned now... I am so disappointed and unsatisfied... Cheque book is very urgent in order to apply my pf i am facing financial trouble... So please do anything needful
              My waybill number :[protected]
              My contact number : [protected]
              Delhivery customer support has been notified about the posted complaint.
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                U
                Utkarsh1234
                Jul 19, 2020
                Resolved
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                Resolved

                I had claimed warranty on boat earphone about 2 month ago and product picked up by their courier partner delhivery and after replacement it has to be delivered to same address. When product reached destination city they sent message about product being delivered on 15 july and by the end of the day they changed product delivery status to
                "order cancelled by customer" and denied to deliver it.
                Tracking id[protected]
                Order id [protected]-1149083
                Aug 8, 2021
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Jul 20, 2020
                Delhivery Customer Care's response
                Hi,

                We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                Thanks & Regards,
                Team Delhivery
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                  A
                  Anam Aggarwal
                  Jul 18, 2020
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                  Delhivery has lost a package for the second time. This time in nalagarh. As per the delhivery office in nalagarh, the delhivery staff sent it back to the panchkula hub by mistake and now they are not able to trace it at the hub.

                  I have been asking delhivery team, but they have no reply and are also not able to locate the package.

                  The customer representative is not accepting my calls and i have no where to go.
                  Delhivery customer support has been notified about the posted complaint.
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                    #
                    #sushil 0700
                    Jul 18, 2020
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                    Address: Govindpura satwari chatha
                    Website: www.Delhivery. Com

                    Please help me sir, my debit card not delivered to me and delivery boy behaviour very rude and don't come to my delivered my parcel. My awb no.[protected]. Please help me as soon as possible iam very thankful to you.
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
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                      C
                      car scanners
                      Jul 17, 2020
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                      Address: Unnamed Road, Madhav Nagar, Akota, Vadodara, Gujarat 390020

                      Tracking ID:[protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        R
                        Riya Santra
                        from Hyderabad, Telangana
                        Jul 17, 2020
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                        The product was never delivered however showing delivered even after trying to reach the customer support through the email no proper solution was provided.
                        I need either the package or the refund as it was a prepaid shippment
                        +2 photos
                        +2 videos
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                          A
                          Ajay Kumwr
                          Jul 16, 2020
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                          Address: Gadget 24 by/ 7E- Widget store upper ground poket near Rohini pincode-110085 delhi new delhi-110085

                          मैंने एक सोनी कम्पनी का उत्पाद बुक किया था। लेकिन
                          उसकी जगह डुप्लीकेट उत्पाद आ गया है। मैं इसे वापस करना चाहता हु। कृपया इस उत्पाद को वापस करे।
                          नाम : अखिल सिंह
                          ईमेल :[protected]@gmail.com
                          मोबाइल नंबर :[protected]
                          Awb no.[protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            Ajay Kumwr
                            Jul 16, 2020
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                            Address: Gadget 24 by 7/E- Widget store upper ground poket near Rohini pincode-110085 Delhi, New delhi-110085

                            The product that i booked from sony company has replaced another, i want return this product. Please return this product.
                            Regard: akhil singh
                            Email: [protected]@gmail.com
                            Mo. No. : [protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              D
                              deepakheatm
                              Jul 16, 2020
                              Resolved
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                              Resolved

                              Have purchased a costly product in hyderabad which is above 10k rs and thought to ship it to my bangalore address. Have selected delhivery since i thought they have partnered with flipkart and amazon. Have booked (Awb no:[protected] for home pickup on 22nd june morning. The delhivery person came to my our hyderabad home and picked the package on 22nd june itself. Later i was checking the portal for daily update. It reached the last dispatched center within 3 days and from then no update. Its been around 24 days and when ever i contact them they say that the package has arrived the last dispatch center but untraceable and they are looking into it.
                              Aug 1, 2020
                              Complaint marked as Resolved 
                              What happen to the status man. You guys lost the package and simply buying time and now not even responding to my mails right.. how many months you guys will take just to search a small dispatch center ?
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2020
                              Delhivery Customer Care's response
                              Hi,

                              We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                              Thanks & Regards,
                              Team Delhivery
                              Jul 26, 2020
                              Updated by deepakheatm
                              Guys even after more than a month why no update? You guys don’t even respond to my email.
                              Aug 01, 2020
                              Updated by deepakheatm
                              Team this complaint is not yet been resolved... Don’t know how this is showing as resolved.. please change this ticket as unresolved ..
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                                T
                                tanish4643
                                from Anandpur Sahib, Punjab
                                Jul 15, 2020
                                Resolved
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                                Resolved

                                My package that was parceled from pune to my home town and is stuck at a place 5 hours away from my hometown that too since the 7th of july. Something which was guaranteed to be delivered in 10 days has taken 20+ days and still no clue where my parcel is?

                                Not getting any particular information about my parcel so that i can go and collect it at that place.
                                Jul 16, 2020
                                Complaint marked as Resolved 
                                Mail sent to customer support helped and they escalated the matter. Through which i got my package within 72 hours
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  D.V.K. Singh
                                  Jul 15, 2020
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                                  Address: 8 - A. R . D . Complex , sect 13 , R K PURM , New Delhi -110066

                                  I have got information about consignment no.
                                  [protected] but no one has contacted me, it’s fresh snd perishable article kindly have the delivery boy contact no [protected], rk puram, new delhi
                                  Delhivery customer support has been notified about the posted complaint.
                                  Jul 15, 2020
                                  Updated by D.V.K. Singh
                                  My consignment[protected] is getting delayed They are plants, losing life, mobile [protected]
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                                    A
                                    Asad8936
                                    Jul 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: Darbhanga, Bihar

                                    My parcel was picked up on the 11th of july from surya electronics116 raja garden ring road pincode 110015. But unfortunately, it shows that delivery boy went out for pickup till date which is14 th of july.
                                    I had already mailed you regarding the issue and your support team has assured me to help within 24 hrs but very sorry to say that still my parcel is untraceable and we are very much short of time.

                                    For your information, my tracking id is[protected]
                                    Order id is - [protected]

                                    Thanks & regards
                                    Asad khan
                                    [protected]
                                    +1 photos
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 16, 2020
                                    Delhivery Customer Care's response
                                    Hi,

                                    We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                                    Thanks & Regards,
                                    Team Delhivery
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                                      P
                                      prason chettri
                                      Jul 11, 2020
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                                      Respected sir/ madam,
                                      This complaint is against the courier company named delhivery and vendor true elements.
                                      I ordered a food product worth inr 501 from trueelements.com on[protected] which was supposed to be delivered within a maximum of 10 days by latest delays and challenges. It has been 2 months undelivered now and when i track the order it shows returned back to seller for 3 consecutive times and keep on extending the delivery date to unacceptable time frames without my consent. They even dont make any contact or provide any information about my product and its delivery. I have already paid for the product and they never delivered. I have not been made a refund. It feels like i have been cheated, mislead and scammed. The product is of nutritional value and comprises a major part of my diet and well being which has been seriously hampered by the courier service delhivery mishandling. Please help me, i have shared screenshot of conversations with the vendor true elements and courier partner delhivery. I wish to oog a complaint for both
                                      +5 photos
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