Delhivery Complaints & Reviews

Website: Delhivery.com

My consignment reached my destination center almost before 10 days. But still not yet delivered. Everyday I am mailing them, requested on Facebook and today also they are responding it will take 3-4 days. Location address not mentioned, no contact Number, I am struct with it since 10 days.

My city is Coimbatore and my Tracking ID is[protected].

Delhivery customer support has been notified about the posted complaint.

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The entire address of the delivery to be made is correctly mentioned on the order box. Only the pincode needs correction, as it is incorrectly entered. No one from merchant's end (Tasse de Thé, Mumbai) nor from Delhivery team is responding to my multiple calls, messages, nor emails. So now the package is in Pune, but still not delivered to my address, and I'm trying to get the pincode rectified, but no one is available to help me out in this matter.

Delhivery customer support has been notified about the posted complaint.

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Dear Delhivery Team,

I had shipped my 2 packages from Hyderabad to Kolkata using Delhivery.com services. It has been a month now and I have not received it. I have logged multiple complaints to them over email and there was no response. There is no contact number for customer service. The mobile app is showing me different estimated delivery dates for 18 days now but I never receive my shipment on the mentioned date.
My shipment tracking ID is[protected].
The packages contain important items that I need urgently. I want the packages delivered in 2 days. Please do the needful.

Aug 12, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2020

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

Thanks & Regards,
Team Delhivery

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T

Trish123

Aug 24, 2020

Hi Delhivery team,

*Urgent Request*

I still did not receive my packages.
Status has been changed to reached destination city yesterday.

But there are no updates from your end yet. Please check and respond.

Kindly let me know in which KOLKATA office the shipment currently is. If needed we can collect it from there. Please provide some contact details.

Thanks,
Trisha

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Address: Shakti Nager ,Jammu,Jammu and kashmir ,India.

I ordered a wrist watch of fossils and i got wrist fake wrist watch delivered by delhivery . This couriers service is equally responsible to exploit lots of consumers.All the websites and address written on bill are showing invalid.
Kindly tale stern action against them.

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Address: Indiabulls Finance Center, K.G.Marg, Babasaheb Ambedkar Nagar, Lower Parel, Mumbai - 400013

Shipment (AWB-[protected]. Which was picked by your courier boy. I have talked you courier boy many times and also the people at the regional office. They confirmed the pickup but also that they have lost it. Also on tracking the status showing that it is not picked up. Now when you said refund is done. But that is only the transport charges Rs. 90. Why you have not given the value of the parcel is not refunded till now. We have provided proof of package and bank statement. But that is still not refunded.

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There was a order which is lying in the destination hub from the last 6 days I was supposed to get my product delivery by 8th of August but still I didn't got it till now my tracking no is[protected].This is worst experience with delhivery they are saying no entry or entry is restricted where everyone is coming and delivering everything they should tell their customers about the proper date and i needed the product very urgently so deliver my product at the urgent basis..

Aug 12, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

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Address: Pamarru Krishna District

Hi Team,

I Placed an order in Amazon on 1st August 2020 and the item is Kids Cycle and at the time of placing order delivery date is mentioned as in between 4-7th August 2020, and later due to delay in delivery they mentioned date as 10th August 2020 and till today the order was not delivered. I spoke to customer agent on this they hand overed to third party courier services for delivery and no update on the product.Which is very panifull and this item was ordered for muy kid.

Regards
Sujitha

Aug 12, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2020

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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S

Sujitha Ravuri

Aug 13, 2020

Hello Team,

This is the tracking id provided at the time of placing an order :[protected].

Regards
Sujitha

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Address: Plot 5, Sector 44, Gurugram, Haryana 122002

Dear delhivery
This is very unprofessional way of doing business.I raised a return on 05th of august on flipkart. my replacement request was accepted and my device has been picked up as on 08th of august by one of your delivery boy but till 11th of aug. their`s no such kind of status that it`s picked up. and yesterday night. when i checked on your website your return has been cancelled do i know on which behalf you cancelled my return request. whereas my product is already picked up from me. if anything unusual happens from my registered device who is responsible for that? so kindly look into this matter and resolve my problem ASAP.or i will take a legal action against you.
Flipkart order id:[protected]
Traking no.[protected]

Aug 12, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2020

Delhivery Customer Care's response Hi, apologies for the inconvenience. We regret to inform you that the request has been closed. Request you to please contact the merchant for further assistance. Thanks.

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Address: Majuli

Sir l received a damage product l return this damage product.

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Address: Flat # 4C, 4th Floor, Tower - A, South Dum Dum Enclave, 62 RN Guha Road

Hello Sir,

I want to lodge a formal complaint against Delhivery. I was expecting a delivery from this courier company on 18th July'2020 and after 24 days I am yet to receive the same. They do not have any cusotmer care number where I can reach out. Even I requested them to share the last point so that I can come down to collect the same. But I am not getting any response. From Twitter I have just one message "We are looking into this and would have this delivered at the earliest". No mode of communication is working ...

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Website: www.delhivery.com

The shipment was booked from shantipur on 30th july and reached dankuni warehouse on 1st august, 2020. Since then the shipment is showing to be stuck at dankuni warehouse and till today which is 7th august, 2020, the shipment hasn't been delivered at my address in kolkata.
The customer care number is not working and when i mailed, a standard reply was given and problem hasn't been resolved yet.

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The delivery of product was scheduled for 31 july. I have also requested for urgent delivery.
But no delivery agent contacted me till now.
Now the shipping history is showing that “the order is cancelled by customer. Please deliver the product as soon as possible.

I am attaching the screenshot for reference.

Delhivery customer support has been notified about the posted complaint.

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R

Riyaaaaa

Aug 16, 2020

Till now there is no response from your company.

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I had a product to be delivered on 2nd of aug. The awb number of the same is[protected]. But no delivery agent contacted me on that day neither visited my home address to deliver the package.

Now when i checked the status on delhivery, it is showing that "the order is cancelled by the customer".

Proper verification should be take place and action on whosoever involved in providing such fake/wrong information. Due to such bad service customers has to go with unnecessary tension and harassment.

I am attaching the screenshot with this mail for the reference.

Aug 8, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Delhivery Customer Care's response Hi, apologies for the inconvenience. We regret to inform you that the shipment has been returned to the merchant. Request you to please contact the merchant for further assistance. Thanks.

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I got a tracking number from my ecommerce seller. But when i am trying to track through delhivery online portal, it is still showing as not picked. I even tried calling support team and dropped emails, but no response.

Delhivery customer support has been notified about the posted complaint.

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Address: 60/3/58 BONDUGULA balaswamy bhattupally kazipet Waragal urban

Please help me sir my phone not original product please refund my amount

Aug 1, 2020

Complaint marked as Resolved

[email protected] phone number 7032296244 Account number is 029910100063176 ANDB0000299

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Address: Aligarh

[protected]
[protected]
[protected]
[protected]
[protected]

None of these packages were delivered to me...

And now they share fake proof of delivery!!!

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My parcel number[protected] sent by wendor on 11th July for Kolhapur but yet not received . Please do needful as urgent basis my order number is[protected]
As per tracking it is at Kolhapur but your courier either not calling to customer or not
Deliver the parcel, It is most urgent

Aug 13, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Jul 29, 2020

Updated by Anjali Nimbalkar My parcel no[protected] and order number[protected] from Surat to Kolhapur dispatched on 11th July, as per tracking it is at Kolhapur but your courier nither call the customer nor deliver the parcel to the Customer Mr Salim Attar.Kasba Bawda Kolhapur.

Jul 29, 2020

Updated by Anjali Nimbalkar My parcel number[protected] please take this matter as urgent

Verified Support

Aug 04, 2020

Delhivery Customer Care's response Hi,

We are sorry for the experience you had with us. We regret to inform you that the shipment has been returned to the merchant. Request you to please contact the merchant for further assistance.

Thanks & Regards,
Team Delhivery

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Address: ARUL JESUS TRANSPORT,NO 233 SP KANNUSWAMY GOUNDER ST, COIMBATORE 641006

While i received the product it was broken it is not possible for use so i return the product

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Dear sir,

I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
But i didn't not receive my product till now (It has almost completed 1 month and 2 days). I have sent more than 10 times mail to delhivery support team, but they are helpless.
Kindly help me for this, i shall be obliged for you.
Worth of my product is 16, 000/-
Awb[protected]
Order id - o[protected]
Reg. Mob no - [protected]

Thanks and regards
Saiyad ali

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Dear sir,

I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
But i didn't not receive my product till now. I have sent more than 10 times mail to delhivery support team, but they are helpless.
Kindly help me for this, i shall be obliged for you.
Worth of my product is 16, 000/-
Awb[protected]
Order id - o[protected]
Reg. Mob no - [protected]

Thanks and regards
Saiyad ali

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2020

Delhivery Customer Care's response Hi, apologies for the inconvenience. We regret to inform you that the shipment is being returned to the origin due to destination location being out of deliverey area. We have escalated this to the concerned team and will get back to you shortly. Thanks.

Aug 02, 2020

Updated by [email protected] Dear Sir,

I haven't get any solution from delhivery, what the hell is going on with delhivery courier, when I will receive my product, It has completed 37 days, but Still I didn't receive.
I don't know why delhivery is making the fool. I received 10 time message from delhivery, that you will receive your product within 48 hours, but they are completely helpless.
Sir kindly take I necessary step and help me, Its urgent.
Awb[protected]
Thanks and regards
Saiyad Ali

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 167

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please help me sir my phone not original product please refund my amount

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