Delhivery Complaints & Reviews

I had placed an order on Samsung website on 17/08/2020. Product was supposed to be delivered by 23/08/2020 as estimated. 'M/s Delhivery' shipped the consignment and the product reached destination city and hub by 22/08/2020.
The item was out for delivery on 24th early morning instead of 23/08/2020. I was tolerant keeping in view the covid-19 constraints. But the status was not updated since then. It is 26th early morning now. Nobody knows where my item is. There are too many incidents with evidences, on fraudulent activities featured on the internet. I am quite worried for not knowing whether my shipment has reached back the wearhouse or not.
Delhivery didn't share any realtime updates even after 2 days of the scheduled delivery date. Their what'sapp customer care group doesn't respond properly (copy of snapshot attached). Stating Covid-19 constraints, theybhave shut their customer care telephone number. I have submitted my query regarding delay in delivery to their customer team email id for which they promised to contact me through email but never did. I'd escalated my complaint to samsung customer care twice and they couldn't solve the issue.
Thus i am left with no options other than consulting consumer complaints forum for aid and immediate justice in this case.

Please help me and resolve my issue.

I ordered a phone, when I checked the order the item came to my district but now I see that the phone is back, it has gone out of my account, emi will give it back to me and solve this problem

I had made an online purchase of Mi 4A TV from Flipkart Order ID : OD[protected] on 12 Aug2020 and the cost of Rs. 12499 was debited from my Paytm account UPI REF. id[protected]
But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.

I ordered for 2 waybills. One to bangalore and other to kolkata. One of them
Only had 3 glass bottles. Their weight were less than 500 gm.
In the dashboard i could see the weight mentioned as 995 gm and the amount charged was 90.86.
How can you justify extra 400-500 gm.
For the other parcel had only 2 pair of slippers whose weight was again less than 500 gm.
In the dashboard the weight shown was 1344 and amount charged as 138.06 miles.
From where can i get the weight measurement of my product. Was the measurement done correctly??
How can we reconcile the weight as both the measured weights were different.
Please let me know.

Tracking no[protected],[protected]. I am waiting for the products from last 20days, as per tracking it shows tbe goods are at Destination hub but they are not delivering to my home neither there are any customer care number to call them nor they are responding via whatsapp support. It's such a harrasment. Upon checking one of the tracking no last evening it shows that they have placed returned to it.

Delhivery Tura branch has been cancelling many items without the buyers consent and it is not fair at all for the buyers because we pay for shipping charges and for their delivery service but Tura delhivery has yet again cancelled my item without calling me even once I urge to please look into this matter. Enough is enough and it is not just me who have faced this!!!

Tracking ID:[protected]
user email: [protected]@gmail.com

My Prepaid order from Amazon, being carried by Delhivery has not been delivered to me, but I received the "Delivered" status in my mail as well as order tracker.
I have checked with other family members too and the order has not been delivered.

I am a vandor of delhivery and i make a picup then i give do picup boy menager asking i can't sent your corer go from my office

Res sir i am purchase of hisense 108 cm (43 inches) android smart ultra hd 4k led tv 43a71f (2020 model, black). Tv by parcel is pack on 11/08/2020
And he say me your parcel is deliver in 17/8/2020 but not deliver to till date, i complaint in delivery courier service but no response to me delivery courier. My parcel is since 16/8/2020 in gangapur aurangabad but not forwerd in one week in me. My parcel /shipment no is[protected]. I complaint in tata cliq. We have registered your complaint under ref id. [protected]. Please be assured our team is on it and we will update you on your complaint within 6 working days.
Plese solve my problem

Hi, after picking up the shipment with the above mentioned tracking number, the package is still idle for 4days at your processing centre Bangalore. The package was supposed to be delivered on 17th August. When raising a query to your customer care, you're only giving false information or fake promises that it will reach in 2 working days for the sake of replying, and no action is taken further, for the movement of the package. If you can't deliver the package, why would you accept the order. Rather than mail conversation there is no customer care contact or any other means of contact, I haven't seen such a irresponsible courier company with Awful delivery service, who has no care about their customers, I'm only able to see all other customers who are complaining about your courier service everywhere. Please take some necessary action on delivering the package and deliver it ASAP. I don't want any of your apologies, I want only the package. If you guys can't Deliver it, kindly return it to the shipper. Please don't make any further delays, Kindly do the needful at the earliest, THE PACKAGE IS ALREADY DELAYED ALOT.

Tracking id / AWB no[protected]

Hi, after picking up the shipment with the above mentioned tracking number, the package is still idle for 4days at Delhivery processing centre Bangalore. The package was supposed to be delivered on 17th August. While raising a query to the customer care, they give only false information or fake promises that it will reach in 2 working days for the sake of replying, and no action is taken further, for the movement of the package. Rather than mail conversation there is no customer care contact or any other means of contact, I haven't seen such a irresponsible courier company, who has no care about their customers, I'm only able to see all other customers who are complaining about the courier service everywhere. Please take some necessary action on delivering the package and deliver it ASAP. Kindly help me in concern.

Regards,
P.Saravanan

I shipped an earphone using DELHIVERY COURIER from jhumri telaiya (825409) to visakhapatnam (530008) on 29 july 2020. Next day they picked up the earphone and the earphone reached Bilaspur-HR on 1 August 2020,
And from that day they does not update any update regarding to the package.
I tried to call the Delhiver, But i can't. Then i write on their what's app but i did not get any help.
So I write them about my problem on their website support https://www.delhivery.com/support/
but they does not provide any help they only email me that (they have escalated my complaint to their concern team and are taking a strong follow up on this case.)
After few days i further write but again they only email me that (they have escalated that matter to the concerned team to resolve this issue on priority.) but they does not do any think.
It's 20 August 2020 (It's 20 days and my shipment still has no further update).
They only increase the delivery date.
Tracking ID
[protected]
Order ID
O[protected]

My consignment reached my destination center almost before 10 days. But still not yet delivered. Everyday I am mailing them, requested on Facebook and today also they are responding it will take 3-4 days. Location address not mentioned, no contact Number, I am struct with it since 10 days.

My city is Coimbatore and my Tracking ID is[protected].

The entire address of the delivery to be made is correctly mentioned on the order box. Only the pincode needs correction, as it is incorrectly entered. No one from merchant's end (Tasse de Thé, Mumbai) nor from Delhivery team is responding to my multiple calls, messages, nor emails. So now the package is in Pune, but still not delivered to my address, and I'm trying to get the pincode rectified, but no one is available to help me out in this matter.

Dear Delhivery Team,

I had shipped my 2 packages from Hyderabad to Kolkata using Delhivery.com services. It has been a month now and I have not received it. I have logged multiple complaints to them over email and there was no response. There is no contact number for customer service. The mobile app is showing me different estimated delivery dates for 18 days now but I never receive my shipment on the mentioned date.
My shipment tracking ID is[protected].
The packages contain important items that I need urgently. I want the packages delivered in 2 days. Please do the needful.

I ordered a wrist watch of fossils and i got wrist fake wrist watch delivered by delhivery . This couriers service is equally responsible to exploit lots of consumers.All the websites and address written on bill are showing invalid.
Kindly tale stern action against them.

Shipment (AWB-​​​​[protected]. Which was picked by your courier boy. I have talked you courier boy many times and also the people at the regional office. They confirmed the pickup but also that they have lost it. Also on tracking the status showing that it is not picked up. Now when you said refund is done. But that is only the transport charges Rs. 90. Why you have not given the value of the parcel is not refunded till now. We have provided proof of package and bank statement. But that is still not refunded.

There was a order which is lying in the destination hub from the last 6 days I was supposed to get my product delivery by 8th of August but still I didn't got it till now my tracking no is[protected].This is worst experience with delhivery they are saying no entry or entry is restricted where everyone is coming and delivering everything they should tell their customers about the proper date and i needed the product very urgently so deliver my product at the urgent basis..

Hi Team,

I Placed an order in Amazon on 1st August 2020 and the item is Kids Cycle and at the time of placing order delivery date is mentioned as in between 4-7th August 2020, and later due to delay in delivery they mentioned date as 10th August 2020 and till today the order was not delivered. I spoke to customer agent on this they hand overed to third party courier services for delivery and no update on the product.Which is very panifull and this item was ordered for muy kid.

Regards
Sujitha

Dear delhivery
This is very unprofessional way of doing business.I raised a return on 05th of august on flipkart. my replacement request was accepted and my device has been picked up as on 08th of august by one of your delivery boy but till 11th of aug. their`s no such kind of status that it`s picked up. and yesterday night. when i checked on your website your return has been cancelled do i know on which behalf you cancelled my return request. whereas my product is already picked up from me. if anything unusual happens from my registered device who is responsible for that? so kindly look into this matter and resolve my problem ASAP.or i will take a legal action against you.
Flipkart order id:[protected]
Traking no.[protected]