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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 167

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P
Pavankumar Mvnr
from Surat, Gujarat
Jul 19, 2020
Resolved
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I had ordered the a product online and it had only option "cash on delivery"

Delivery consignment no is :[protected]

You courier person has delivered the parcel to my parents, when i was not at my home. My parents had paid the amount rs2649 towards cash on delivery.

The parcel received is not having any from address or contact number on it.
And the product delivered is fake product.

Issue is that, i need the details of the sender.
Name of the sender
Address of the sender
Phone number of sender
Sender account number, where your company deposit the collected cash on delivery amount.

The details given in the website is not working and the website is disabled.

The website details of sender are http://cicret.io/cic-bri-ott.html/

Its totally a fake activity.

How can you receive a parcel without "from address" on parcel?
How can you deliver it?
As i am out of city, i told the delivery boy not to deliver it. And i will receive it personally from office.

But it was delivered on next day, when i was not at home. If have checked the parcel, i might have not taken it.

Also for your information,
Your executive had given the number of the delivered person as:[protected]
But it is not working.
As per the discussion with mr. Kamalji, he told that the parcel is delivered by company called "easyparcel express"

Kindly provide the details. Else i will complain this to the delhi police and you people have the face the consequences.

Kindly help me out to trace fraud.

If you are not able to deliver the details refund my amount collected from us.

See the attachment for details.
+8 photos
Aug 7, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2020
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. Request you to please inbox us on Facebook and we will take all necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery
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    H
    Hiju Hameed
    Jul 19, 2020
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    Address: Delhivery services,Aluva - Munnar Rd, Opp asram higher secondary school, Perumbavoor, Kerala 683542

    My name is hiju hameed from kerala i am writing this mail to focus your view to my bad experience with delhivery team i have requested a cheque book from my bank axis bank about a month ago and they approved finally they have shipped my package through courier with your delhivery team but i didn't receive the package even no one called me when i checked my status in delhivery website i was so shocked someone cancelled my order it is returned now... I am so disappointed and unsatisfied... Cheque book is very urgent in order to apply my pf i am facing financial trouble... So please do anything needful
    My waybill number :[protected]
    My contact number : [protected]
    Delhivery customer support has been notified about the posted complaint.
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      U
      Utkarsh1234
      Jul 19, 2020
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      Resolved

      I had claimed warranty on boat earphone about 2 month ago and product picked up by their courier partner delhivery and after replacement it has to be delivered to same address. When product reached destination city they sent message about product being delivered on 15 july and by the end of the day they changed product delivery status to
      "order cancelled by customer" and denied to deliver it.
      Tracking id[protected]
      Order id [protected]-1149083
      Aug 8, 2021
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2020
      Delhivery Customer Care's response
      Hi,

      We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

      Thanks & Regards,
      Team Delhivery
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        A
        Anam Aggarwal
        Jul 18, 2020
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        Delhivery has lost a package for the second time. This time in nalagarh. As per the delhivery office in nalagarh, the delhivery staff sent it back to the panchkula hub by mistake and now they are not able to trace it at the hub.

        I have been asking delhivery team, but they have no reply and are also not able to locate the package.

        The customer representative is not accepting my calls and i have no where to go.
        Delhivery customer support has been notified about the posted complaint.
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          #
          #sushil 0700
          Jul 18, 2020
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          Address: Govindpura satwari chatha
          Website: www.Delhivery. Com

          Please help me sir, my debit card not delivered to me and delivery boy behaviour very rude and don't come to my delivered my parcel. My awb no.[protected]. Please help me as soon as possible iam very thankful to you.
          +1 photos
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            C
            car scanners
            Jul 17, 2020
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            Address: Unnamed Road, Madhav Nagar, Akota, Vadodara, Gujarat 390020

            Tracking ID:[protected]
            Delhivery customer support has been notified about the posted complaint.
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              R
              Riya Santra
              from Hyderabad, Telangana
              Jul 17, 2020
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              The product was never delivered however showing delivered even after trying to reach the customer support through the email no proper solution was provided.
              I need either the package or the refund as it was a prepaid shippment
              +2 photos
              +2 videos
              Delhivery customer support has been notified about the posted complaint.
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                A
                Ajay Kumwr
                Jul 16, 2020
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                Address: Gadget 24 by/ 7E- Widget store upper ground poket near Rohini pincode-110085 delhi new delhi-110085

                मैंने एक सोनी कम्पनी का उत्पाद बुक किया था। लेकिन
                उसकी जगह डुप्लीकेट उत्पाद आ गया है। मैं इसे वापस करना चाहता हु। कृपया इस उत्पाद को वापस करे।
                नाम : अखिल सिंह
                ईमेल :[protected]@gmail.com
                मोबाइल नंबर :[protected]
                Awb no.[protected]
                Delhivery customer support has been notified about the posted complaint.
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                  A
                  Ajay Kumwr
                  Jul 16, 2020
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                  Address: Gadget 24 by 7/E- Widget store upper ground poket near Rohini pincode-110085 Delhi, New delhi-110085

                  The product that i booked from sony company has replaced another, i want return this product. Please return this product.
                  Regard: akhil singh
                  Email: [protected]@gmail.com
                  Mo. No. : [protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    D
                    deepakheatm
                    Jul 16, 2020
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                    Resolved

                    Have purchased a costly product in hyderabad which is above 10k rs and thought to ship it to my bangalore address. Have selected delhivery since i thought they have partnered with flipkart and amazon. Have booked (Awb no:[protected] for home pickup on 22nd june morning. The delhivery person came to my our hyderabad home and picked the package on 22nd june itself. Later i was checking the portal for daily update. It reached the last dispatched center within 3 days and from then no update. Its been around 24 days and when ever i contact them they say that the package has arrived the last dispatch center but untraceable and they are looking into it.
                    Aug 1, 2020
                    Complaint marked as Resolved 
                    What happen to the status man. You guys lost the package and simply buying time and now not even responding to my mails right.. how many months you guys will take just to search a small dispatch center ?
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2020
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                    Thanks & Regards,
                    Team Delhivery
                    Jul 26, 2020
                    Updated by deepakheatm
                    Guys even after more than a month why no update? You guys don’t even respond to my email.
                    Aug 01, 2020
                    Updated by deepakheatm
                    Team this complaint is not yet been resolved... Don’t know how this is showing as resolved.. please change this ticket as unresolved ..
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                      T
                      tanish4643
                      from Anandpur Sahib, Punjab
                      Jul 15, 2020
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                      Resolved

                      My package that was parceled from pune to my home town and is stuck at a place 5 hours away from my hometown that too since the 7th of july. Something which was guaranteed to be delivered in 10 days has taken 20+ days and still no clue where my parcel is?

                      Not getting any particular information about my parcel so that i can go and collect it at that place.
                      Jul 16, 2020
                      Complaint marked as Resolved 
                      Mail sent to customer support helped and they escalated the matter. Through which i got my package within 72 hours
                      Delhivery customer support has been notified about the posted complaint.
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                        D
                        D.V.K. Singh
                        Jul 15, 2020
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                        Address: 8 - A. R . D . Complex , sect 13 , R K PURM , New Delhi -110066

                        I have got information about consignment no.
                        [protected] but no one has contacted me, it’s fresh snd perishable article kindly have the delivery boy contact no [protected], rk puram, new delhi
                        Delhivery customer support has been notified about the posted complaint.
                        Jul 15, 2020
                        Updated by D.V.K. Singh
                        My consignment[protected] is getting delayed They are plants, losing life, mobile [protected]
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                          A
                          Asad8936
                          Jul 14, 2020
                          Resolved
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                          Resolved

                          Address: Darbhanga, Bihar

                          My parcel was picked up on the 11th of july from surya electronics116 raja garden ring road pincode 110015. But unfortunately, it shows that delivery boy went out for pickup till date which is14 th of july.
                          I had already mailed you regarding the issue and your support team has assured me to help within 24 hrs but very sorry to say that still my parcel is untraceable and we are very much short of time.

                          For your information, my tracking id is[protected]
                          Order id is - [protected]

                          Thanks & regards
                          Asad khan
                          [protected]
                          +1 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2020
                          Delhivery Customer Care's response
                          Hi,

                          We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                          Thanks & Regards,
                          Team Delhivery
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                            P
                            prason chettri
                            Jul 11, 2020
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                            Respected sir/ madam,
                            This complaint is against the courier company named delhivery and vendor true elements.
                            I ordered a food product worth inr 501 from trueelements.com on[protected] which was supposed to be delivered within a maximum of 10 days by latest delays and challenges. It has been 2 months undelivered now and when i track the order it shows returned back to seller for 3 consecutive times and keep on extending the delivery date to unacceptable time frames without my consent. They even dont make any contact or provide any information about my product and its delivery. I have already paid for the product and they never delivered. I have not been made a refund. It feels like i have been cheated, mislead and scammed. The product is of nutritional value and comprises a major part of my diet and well being which has been seriously hampered by the courier service delhivery mishandling. Please help me, i have shared screenshot of conversations with the vendor true elements and courier partner delhivery. I wish to oog a complaint for both
                            +5 photos
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              AnirudhYtReaction
                              Jul 10, 2020
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                              Address: Bhota Near Salouni Distt Hamirpur Himachal Pradesh

                              A delivery boy named anu has denied to come to my address to take return of parcel. Because now he tells you are is not serviceable. But they delivered. My product is not working so i want to return
                              Delhivery customer support has been notified about the posted complaint.
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                                K
                                kulram1947
                                Jul 7, 2020
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                                Address: Panvel

                                One parcel from bangalore containing perishable items - vegetables and fruits has been sent to panvel maharashtra on 24th june. Its reached to bhiwandi maharashtra location on 27th june and then its still not delivered to panvel address. Its really shameful to have such ridiculous service by shiprocket & delihivery courier services who handled the consignment.
                                Shiprocket order id - ferari-21
                                Delhivery tracking id[protected]
                                Delhivery customer support has been notified about the posted complaint.
                                Tracking details at the website of Delhivery is as follows

                                Consignment not delivered - Comment #3701067 - Image #0
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                                  M
                                  METAL VAMPIRE 77
                                  Jul 7, 2020
                                  Resolved
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                                  Resolved

                                  Sir i ordered a short from ajio which is shipped through your courier service and my waybill number is
                                  Awb:[protected]
                                  Sir i got a message that my order is out for delivery on 6 of july but the delivery agent didn't call me but he posted unknown reason in the tracking website that is 'delivery rescheduled by customer'. But i didn't ask them to reschedule my delivery and i was waiting whole day to receive my delivery. So please resolve this query.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2020
                                  Delhivery Customer Care's response
                                  Hi,

                                  We are sorry for the experience you had with us. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Rescheduling my delivery without my consent.
                                  My package delivery is being rescheduled from past 3 days. This was not done by me yet the website shows- delivery rescheduled by customer.
                                  tracking Id[protected]
                                  Sir i ordered a device from wmazon which is shipped through your courier service with tracking id[protected]
                                  Sir i got a message that my order is out for delivery on 15 of may but the delivery agent didn't call me but he posted unknown reason in the tracking website that is 'delivery rescheduled by customer'. But i didn't ask them to reschedule my delivery and i was waiting whole day to receive my delivery. So please resolve this query.

                                  Rescheduling my delivery without contacting me - Comment #3995859 - Image #0
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                                    A
                                    Amit 6111
                                    Jul 6, 2020
                                    Resolved
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                                    Resolved

                                    I have purchased viro smart phone by ₹ 2999 on one2cart.co.[protected]@gmail.com. I got my order (Awb[protected] delhivey service. They send me chip quality feature phone, i want return my order but i can't that. Because i have not full details. I have many mails you but didn't any response. I want my money back. Are you deliver a fraud company products order.
                                    +2 photos
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2020
                                    Delhivery Customer Care's response
                                    Hi,

                                    We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                                    Thanks & Regards,
                                    Team Delhivery
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                                      M
                                      Mohan Goud MG
                                      from Pune, Maharashtra
                                      Jul 6, 2020
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                                      Address: MAIN 33 FUTA ROAD NEAR SHRIRAM CHOWK, SHRIRAM CHOWK pin code 110094

                                      Sir i have ordered iphone 7 plus. And i have got another product which is iphone xs. And it is not in good condition. The jio 4g sim is not working in that mobile. So plz refund and replacement my mobile take from me and give my money back to me. As much as earlier possible. That is cost of 13000.
                                      Id:[protected]
                                      +2 photos
                                      Delhivery customer support has been notified about the posted complaint.
                                      Jul 06, 2020
                                      Updated by Mohan Goud MG
                                      Plz take my product from and give money back.
                                      Sir plz return my product and refund my amount 13000 . As earlier as possible.
                                      Mobile:-[protected]
                                      Id:[protected]
                                      Return product
                                      Refund my amount
                                      Plz give my money back
                                      And take this product return
                                      Sir i want my refund amount of product .plz give my money back of product.
                                      Today aur tomorrow exactly. Till 8 july i want my money back and take this product. Fraud product. Plz return this product give my money as much as earlier.
                                      Mobile number -: [protected]
                                      Order id :[protected]
                                      Address of my -: kailas nagar Thergaon,
                                      Near vengeshkar academy, pune 411033
                                      Adress of product company:- MAIN 33 FUTA ROAD NEAR SHRIRAM CHOWK, SHRIRAM CHOWK pin code 110094

                                      iphone xs gold 256gb - Comment #3701184 - Image #0
                                      And that product is 1st copy duplicate fraud product so i want my money back plz return this product and give my refund amount of product.
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                                        R
                                        ra dha
                                        Jul 6, 2020
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                                        Address: no.12 krishna nagar lawspet puducherry.

                                        Very bad website.
                                        Delhivery customer support has been notified about the posted complaint.
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