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Delhivery Complaints & Reviews

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Updated: Nov 28, 2025
Complaints 3828
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Delhivery reviews & complaints page 168

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G
Gayathri Joshi
Jun 25, 2020
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Hi my tracking id[protected]
It has reached my destination city 2days back.. Still they are not making any attempt to deliver.. This order is very urgent.. I need it before 26th of june.
Delhivery customer support has been notified about the posted complaint.
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    C
    Chitrakshi Jaiswal
    Jun 25, 2020
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    Delivery from mumbai to jaipur is supposed to take 4 days as discussed before delivery and its been 15 days and still not delivered.
    Everything spoiled what i send.
    I can’t see any update.
    I want refund as well as cost of my product.
    Delhivery customer support has been notified about the posted complaint.
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      D
      DIVYAM SOLANKI
      Jun 25, 2020
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      Hello,

      My parcel was from mumbai to jaipur rajasthan.
      Parcel is 3 days late and it's still in mumbai

      Customer care support line is closed tried several times in last 2 days.
      Email sent to customer support, nothing in reply yet
      Delhivery customer support has been notified about the posted complaint.
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        S
        Sandeep raikar
        from Hāora, West Bengal
        Jun 25, 2020
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        Address: Sambhaji nagar vadgaon last bus stop hn 409

        Sir i will order to blootth but you will send the
        Other product in headphone but not necessary this product that's why return the
        Product please
        +1 videos
        Delhivery customer support has been notified about the posted complaint.
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          S
          samikhan03
          Jun 24, 2020
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          Hi team

          I have ordered (Order id so[protected] the smart watch but due to battery issue i have refund the same while doing the refund i have created the video of the person who has been appointed by the club factory for pickup from delhivery.

          Order id : son[protected]_1
          Tracking id : [protected]

          My refund has been cancelled and when i discussed the same with customer care executive it highlighted the reason the empty box is being received by the seller, the video i attached here and shared clearly show that i have properly returned the smart watch.
          The attached video clearly shows that the product is refunded in good condition.

          Regards
          Sami khanm — [protected]
          +6 photos
          +1 videos
          Delhivery customer support has been notified about the posted complaint.
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            H
            Harkirat921
            from Samalkha, Haryana
            Jun 23, 2020
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            Address: Delhi NCR Plot 5, Sector 44, Gurugram, Haryana - 122002
            Website: www.delhivery.com

            My order id is[protected] and[protected] both are late by one week and five days respectively. My first order have already reached the destination city and on the day it was supposed to be delivered it wasn't . No delivery person tried to contact me or anything they just labelled my order status as unsuccessful with reason that customer is demanding open delivery and let i remind you that no body from delhivery contacted me they labelled as unsuccessful by themselves without even trying to deliver. On 13th june they tried to cancel my order bcs they gave me a call and i didn't pick bcs i was driving i called back instantly and then they delivered it . Delhivery have no measures for quality or performance that's why they represent the worst courier company in india . My request to every vendor please stop using delhivery services.
            Harkirat singh
            [protected]
            +1 photos
            Delhivery customer support has been notified about the posted complaint.
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              K
              Kanwaljeet Singh Arora
              from Coimbatore, Tamil Nadu
              Jun 23, 2020
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              Address: Gurugram

              Hi
              My shipment was picked by delhivery pick up boy on 12june and when i checked the status its still showing its not picked up. When i tried calling thier customer service number it says they are not working due to on going covid19 issue. I have sent an email to their customer support but not received any information or even confirmation that they have received my email.
              Please help me

              Awb no. :[protected]
              Awb no. :
              +1 photos
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                P
                Pdmj
                Jun 23, 2020
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                Address: Bhiwandi
                Website: www.delhivery.com

                My parcel is not delivered yet and no response from the logistics too my tracking id is[protected].
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  Sindhu Kottam
                  Jun 23, 2020
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                  My product has reached to final delivery destination on 12th june from nykaa
                  One more product is from ajio, msg is received as they are out for delivery on 18th june when i checked in the evening they status was updated as customer cancelled the order.
                  Two more products are from flipkart.
                  Status is delivery cancelled due to restricted entry on 22nd june..
                  Seriously guys, ecom has delivered my products yesterday they didn't have any restricted entry issues??
                  +2 photos
                  Delhivery customer support has been notified about the posted complaint.
                  Jun 29, 2020
                  Updated by Sindhu Kottam                   Interesting, without even calling me they returned my product..kudos to your hard work man
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                    N
                    Nageshsetti
                    Jun 22, 2020
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                    Hi, i have ordered masks and sanitizer machine from delhi in mid may but i didn't receive my courier till now. When i went to delhivery office they told me it was missed. I filed a complaint in delhivery website many times but no use.
                    Awb no:[protected]. Please help to find my courier.
                    +1 photos
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                      N
                      Nikhil Singh 7725
                      from Samastipur, Bihar
                      Jun 21, 2020
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                      Website: delhivery.com

                      Hi
                      One of my package from cosmicbyte.com was shipped via delhivery on[protected].
                      It was to be delivered on[protected]
                      In patna, bihar.
                      But from last one week they have stopped my shipment in bhiwandi thane hub and not processing my shipment to me.
                      Even after complaining till now my order is not delivered to me... The extended promised delivery date given by them is also passed but still the shipment is at same location.
                      My order no - [protected]
                      Awd no[protected].

                      The product is at same location from last one week and they are doing nothing even after emails and tweets

                      Please help me...
                      +1 photos
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                        M
                        Mb110
                        from Powai, Maharashtra
                        Jun 20, 2020
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                        I had given a shipment to the delivery centre in pune for mumbai in 5/31.
                        The shipment is still not delivered and the customer service number is turned off and i keep getting same response via email to wait for 24 to 48 hrs.
                        No one cares about the customer.
                        +1 photos
                        Delhivery customer support has been notified about the posted complaint.
                        View replies
                        They are just giving me assurance that it will be delivered in 24 to 48 hours.
                        Does it make sense if someone does not get the product or shipment on time when it's needed? I had such a big inconvenience i can't explain and my shipment is I think lost.
                        Reply
                        Hi consumer complaints team,

                        Please help me as I am really not getting any other response from the delivery customer service besides asking me to wait for 24 to 48 hrs. I am really hoping you can help me.
                        Reply
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                          S
                          shubham dhand
                          Jun 20, 2020
                          Resolved
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                          Resolved

                          Ordered a microwave from TATA CLIQ which is shipped through Delivery Courier tracking id :[protected] . my item is not getting delivered from so many days it's in the wrong hub looks like it's misrouted. I filed several complaints on delhivery helpline but no resolution. My pincode is 148021 & its delivery centre is Malerkotla. Malerkotla is a delivery centre hub where my parcel will be out of delivery & delivered to my home address but this time the item reaches Ludhiana hub which is the wrong hub. please send my parcel to the right hub so it can be delivered to me. my item is stuck in ludhiana hub from 13 june 2020 its over 7+ days now no resolution provided by delhivery. Very worst service from delhivery . i have also file complaint on consumer forum.
                          Jun 25, 2020
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            ak1799532
                            Jun 20, 2020
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                            Hi team,

                            Tracking id[protected].

                            This shipment was not delivered to the amazon warehouse.

                            Problem - i has return amazon parcel through this courier company on 22 may but till day amazon warehouse not delivered his courier but when he track his courier they showing his parcel was delivered. So he contact to the amazon order #[protected] but they investigate two times about his parcel or they given him all proofs of non delivery this time both company denied to help the consumer.
                            Amazon not refund his money till if they not received parcel. (Courier boy name - manish kumar contact no - ([protected]).

                            Kindly investigate on this issue and refund the money.

                            Warmest regards,
                            Amit kumar
                            +1 photos
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                              S
                              sk3721341
                              Jun 18, 2020
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                              Company Name- Delhivery company
                              Service- courier
                              Tracking id[protected]
                              Consumer Name- Amit Kumar
                              Amount- 117.90/-rs
                              Date of courier- 22 May 2020
                              Problem- He has return Amazon parcel through this courier company on 22 may but till day Amazon warehouse not received his courier but when he track his courier they showing his parcel was delivered. So he contact to the Amazon Order #[protected] but they investigate two times about his parcel or they given him all proofs of non delivery this time both company denied to help the consumer so he wants lodge grievance.
                              Amazon not refund his money till if they not received parcel.(Courier boy Name- Manish kumar contact no- ( [protected])
                              +1 photos
                              Delhivery customer support has been notified about the posted complaint.
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                                R
                                Rajat singhh
                                Jun 18, 2020
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                                How can your service guy return my product without consulting me? I needed my shipment very urgently when i call the courier guy and asked about it he says that it was auto returned service guy named ajay singh delhivery office chunar, mirzapur the guy said go and complain anywhere nobody is listening
                                Delhivery customer support has been notified about the posted complaint.
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                                  S
                                  Saigun
                                  Jun 17, 2020
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                                  My parcel from delhi had been picked up on 11 june, and was supposed to reach hyderabad by june 14.

                                  It is the 17th, and the parcel has not moved from delhi since june 11.

                                  The customer support is non-existent. Emails are not read for days, no human can be reached on call, and the pickup guys ignore my call when i asked for help.

                                  The parcel contains highly valuable items, which you are liable for.

                                  A non-existent customer support like this only makes me feel the parcel has been misplaced and i would have to take legal action.
                                  +3 photos
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 19, 2020
                                  Delhivery Customer Care's response                                   Hi,

                                  We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

                                  Thanks & Regards,
                                  Team Delhivery
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                                    U
                                    Usharani kandala
                                    Jun 17, 2020
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                                    Delivery executive hasn't called me (Customer)
                                    Delivered to wrong address
                                    Completely wrong address
                                    Without sharing otp how he delivered
                                    How such irresponsible
                                    Stupid services
                                    Delhivery customer support has been notified about the posted complaint.
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                                      S
                                      Seemonta Halder
                                      Jun 17, 2020
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                                      Hi i had recently bought a motherboard from vedant computers and it was to be shipped and delivered by buy a courier company named delhivery with an order number - ecz507496
                                      Tracking number[protected]
                                      I was scheduled to receive the delivery on 16th of june. At around 7:00 p. M. I received a call from the delivery guy saying that he could not deliver because of his issue with the transport vehicle. He then said that he will be delivering it the next day that is 17th of june. But even after inquiring he failed to deliver the product. After repeatedly calling him on the number he did not receive it and one time he rejected the call. This kind of behaviour is unacceptable and i want stringent action to be taken against him for wasting the customer's time. This is his mobile number[protected]. I'm providing it because i couldn't get his name.
                                      Delhivery customer support has been notified about the posted complaint.
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                                        N
                                        navjot.singh.1989
                                        Jun 17, 2020
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                                        Hello team,

                                        This is with regards to a shipment which was supposed to get delivered on 08.6.2020. It has been more than 10 days. No proper response on email. Customer service doesn't answer the call.

                                        Here is the screenshot - ttp://prntscr.com/t1ay6v

                                        Worst services ever.
                                        Delhivery customer support has been notified about the posted complaint.
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