Delhivery Complaints & Reviews

I placed my order on 10th july 2020 and the expect delivery date was 15th july 2020. Its been two weeks now and there is no update regarding my order. I checked on internetabout delhivery and all i could see was only poor service coplaints about this company. Please take some action so that i can receive my order as soon as possible. My order number is[protected].

I had a pay on delivery order of a printer through amazon which was to be shipped with delhivery
but the delivery boy denied my doorstep delivery and instead asked me to get my package from their office in palidih, pathalgaon.
i went there and during payment they denied payment through card and via upi and demanded only cash as it was a big amount 16000 i had no cash but only card and could pay through upi.
i returned my home and asked the manager in office to deliver it to the original address ( my home address) but he denied again and threatened me to cancel the order and told me to go ahead and complain wherever i want.
in the evening he cancelled my order so kindly check with this issue cause i tried contacting delhivery customer care through call but i didnt get to them and them i emailed them and i havnt got a reply yet

Placed an order from amazon and was about to be delivered on july 27th 2020. But since the order reached early it was about to be delivered by 23rd. Received message for the same but was not attempted. The next day again received message from amazon about delivery. Got a call from agent and he refused to deliver that day because they had no vehicle and asked to come and collect it in person. I denied since it’s a door step delivery and he said he will check and updated a wrong status about delivery attempt. Again on saturday got an sms about delivery. The agent called and said he can’t deliver since they have only bike. And later the status was updated as retiring to seller.

I don’t understand the problem here. It was promised to be delivered at door step but with wrong status updates and their disability to deliver, they returned it.

Is this how you treat your customers and just return their parcels when you are don’t have vehicles to deliver it?

Such a pathetic experience.

From date 09/07/2020 i got a message from delhivery that your package got returned[protected] its been almost more that 15 days i have not got my package i have mailed them they are telling its at the merchant place. I asked them who is the merchant they alsondont know since its a big company and they dont know who are their mechants.

Tracking number:[protected]. Firstly where is mask? Why your delivery boy not wear the mask?. Next i given correct address for no.1 arulanathapuram, palak* but he said you given arunachelam colony? So what is this? Correct address mentioned also in the parcel so i asked your delivery guy why you said arunachelam colony but he told me we not check parcel address we can see only mobile app address so what i do? It's who's problem? You will receive legal notice.

I have already raised the complaint against the Delhivery Courier Services of West Garo Hills, Tura, Meghalaya twice. About their negligence of services that have been kept the customers' products (even the prepaid items) for 2 to 4 days (sometime for only one day) in their office and returned it back without any consent or concern (they don't even try to contact the customer) of customers. My product (Tracking ID[protected] and Order ID[protected]) has been in transit/remain stuck at Tura-Songgital, Dakopgre West Garo Hills, Tura, Meghalaya office and when I try to collect the product from their office, they refused to deliver it to me and don't even bother to find it. They said that only after calling or getting the sms, the product will be delivered.
They have replied me that Courier Service is not there in my residential address and product will be deliver within 48 hours but even after complaining about not delivering of product and it has been returning to the seller. It is their Courier Service which have been delivering my online purchased products for about 3 or 4 years. Let me clear you that my residential address is only about 5kms or 6kms away from Tura-Songgitalgre, Dakopgre and 4 or 4 and half kms away from Sora Complex, Dakopgre, New Tura and only 1 and half or 2 kms away from Near Don Bosco, Guwahati Road, Rongkhon Tura, West Garo Hills, Meghalaya offices of Delhivery Courier Service. But I have been seeing that you Courier Service has been delivering the products to about 15 or 18kms away. They told me that my product will be held for 48 hours and it will be delivered soon but it has been already returning to the seller, I have not received any contacts or sms till today. This is not the first time that this particular courier service returned prepaid products without any consent of customer. They returned this product also before (Order ID[protected]. I understand that there is a shortage of delivery boys so, I myself went to the office itself to collect the item but they did not deliver it. They told me that they will contact or sms me later but returned the product without my knoledge. This is an intolerance, they are the worst courier service. Therefore, I request you to kindly look into this matter and resolve the problem and necesarry action must be taken so that we customers will never face such problems like before. Thank you. I will looking forward to get your best solutions.

Sir mene jo mobile order kiya tha vo colour nhi aaya and aaya bhi to tuta hua aaaya muje isse return krna h jldi... So jldi isse le lo

Airway bill no.:[protected]
This parcel was picked up from my house on 1st july 2020 and still it is not delivered to the delivery location.
I tracked the parcel on 23rd july 2020 on the website of delhivery it shows the parcel is in transit and the last updated date of the parcel is 6th july.
I registered serveral complaints and sent several emails to the delhivery customer care but everytime they told me to wait some more time and
One of the customer care executive told me that my parcel is non-traceble (Please refer the attachment).

The parcel was containing a airtel wifi hotspot amounting to rs. 2999.
Please register complaint with the company to deliver or pay me the amount (Rs. 2999).

Hi. My package has reached destination city i. E. Ahmedabad on 18th july. The package is still not delivered yet even though my house is located within 2 km from the delhivery warehouse. I have even raised complaint few days back but still the order is not delivered. I'm registering this complaint for delhivery unprofessional attitude towards their customers.

Tracking number :[protected]
Order id : 250136

Kindly i'm requesting that i will take my package from the location by myself if they are not willing to deliver.

My contact: [protected]/[protected]

Thanks

My package was scheduled to be delivered on the 20th July Where I was asked by the delivery agent to make the payment through UPI and rupees 1299 was credited from my bank account yet delhivery showed the transaction to have failed. I want an immediate action regarding my refund from delhivery. I am attaching my bank statement showing the amount credited from my bank account to delhivery as way of proof and also the screenshot of the waybill number that showed the transaction to have failed even after the money had been credited from my account. I firmly request delhivery to respond to my complaint within 24 hours at the maximum.

My order had been stuck at aizawl delhivery center for a long time, why are they not shipping the orders to the delivery pincode?

By mistake I happened to book a shipment with you on 22nd May which
was supposed to be delivered on 27th May but thankfully after
following so much with your uncooperative and arrogant staff I got it
delivered on 15th June that too in a very ugly state. All the boxes are damaged, sanitizer bottles leaked and material was not in salable condition.
When I asked them at the time of delivery they said we will get a call from claims department but no one called. When we wrote an email to them their response was over packing was not proper.
If our packing was not good then how can they accept the package at the first place?
We get the material regularly from vxpress but never damaged but when booked through delhivery they damaged. I guess that's the reason why they didn't delivery it on time. Please help me in getting the value of my damaged goods.

My parcel[protected] was returned without any calls from the courier services in my area ie Aizawl .. I just find it out on trackings that my parcel was returned without giving me any information. IM VERY DISSAPOINTED. since i have waited for this parcel so long.. PLEASE PLEASE send them back to my address as soon as possible!!

I didn't get my watch instead i got message as it was delivered

Hello
I have booked a iwatch from gujrat and it camed on 19 07 2020 and when i opened the box i got only gujrati paper and now owner of company is not recieving phone

I had ordered the a product online and it had only option "cash on delivery"

Delivery consignment no is :[protected]

You courier person has delivered the parcel to my parents, when i was not at my home. My parents had paid the amount rs2649 towards cash on delivery.

The parcel received is not having any from address or contact number on it.
And the product delivered is fake product.

Issue is that, i need the details of the sender.
Name of the sender
Address of the sender
Phone number of sender
Sender account number, where your company deposit the collected cash on delivery amount.

The details given in the website is not working and the website is disabled.

The website details of sender are http://cicret.io/cic-bri-ott.html/

Its totally a fake activity.

How can you receive a parcel without "from address" on parcel?
How can you deliver it?
As i am out of city, i told the delivery boy not to deliver it. And i will receive it personally from office.

But it was delivered on next day, when i was not at home. If have checked the parcel, i might have not taken it.

Also for your information,
Your executive had given the number of the delivered person as:[protected]
But it is not working.
As per the discussion with mr. Kamalji, he told that the parcel is delivered by company called "easyparcel express"

Kindly provide the details. Else i will complain this to the delhi police and you people have the face the consequences.

Kindly help me out to trace fraud.

If you are not able to deliver the details refund my amount collected from us.

See the attachment for details.

My name is hiju hameed from kerala i am writing this mail to focus your view to my bad experience with delhivery team i have requested a cheque book from my bank axis bank about a month ago and they approved finally they have shipped my package through courier with your delhivery team but i didn't receive the package even no one called me when i checked my status in delhivery website i was so shocked someone cancelled my order it is returned now... I am so disappointed and unsatisfied... Cheque book is very urgent in order to apply my pf i am facing financial trouble... So please do anything needful
My waybill number :[protected]
My contact number : [protected]

I had claimed warranty on boat earphone about 2 month ago and product picked up by their courier partner delhivery and after replacement it has to be delivered to same address. When product reached destination city they sent message about product being delivered on 15 july and by the end of the day they changed product delivery status to
"order cancelled by customer" and denied to deliver it.
Tracking id[protected]
Order id [protected]-1149083

Delhivery has lost a package for the second time. This time in nalagarh. As per the delhivery office in nalagarh, the delhivery staff sent it back to the panchkula hub by mistake and now they are not able to trace it at the hub.

I have been asking delhivery team, but they have no reply and are also not able to locate the package.

The customer representative is not accepting my calls and i have no where to go.

Please help me sir, my debit card not delivered to me and delivery boy behaviour very rude and don't come to my delivered my parcel. My awb no.[protected]. Please help me as soon as possible iam very thankful to you.