Delhivery Complaints & Reviews

Hello delhivery

Tracking id.[protected]
Order id.[protected]

We want to inform you that i am the vendor of that particular item and
As i want to inform you that one of your your delivery boy updated
Status as delivered on[protected] but we want to inform you that we
Did, nt recieved any package, so we request you to please investigate
This case on high priority and take strict action on the delivery boy
And return our product back to us.

I hope you understand and take strict action on delivery boy and
Return our order back to us.

Regards
Ravi [ amazon seller ] vendor
Contact no.[protected], [protected]

I ordered 1 pair of shoes from costoso italiano and they shipped via delhivery. My awb no:[protected]. It is supposed to be delivered by 11/01/2020 to visakhapatnam but the shipment is still lying at vijayawada since last 6 days. I needed the shoes for my wedding i. E on 16/01/2020. There is no way to contact and speak to customer service center. Please do the needful. I am very disappointed with the service.

A guy came to my place asking for my return parcel which i handed over. Then next day i received a message from club factory asking whether they can come pick up the stuff. When i mentioned it has already been picked up they said there could be a duplicate request.
They are unable to trace this pick up parcel. How will anyone apart from courier service know that i have a pick up

It's been 3 days, the expected delivery date passed away. The expected delivery date was[protected]. My order id is O[protected]. I've contacted the customer care so many times but no response. Very professional behaviour. Whenever i called them the customer executive said it'll be delivered within 24hours now it's been 3-4 days and still the shipment in delhi not even reached to my nearby delhivery location. Pathetic service either compensate or try to deliver the order ASAP.

I purchased products from bath and body works, i have got messages saying it’s been delivered to me, and also in the main website it’s been marked as delivered, but not received a single product. Tracking id:[protected]
It’s a prepaid order.
Have not got any call from the delivery agent and when i am trying to call delhivery - i got absolutely no response and bath and body works people say - it’s been marked wrongly, the product will be delivered soon, but to no avail.

Delhivery delivered the package with tracking id [protected]. I had placed the order for 7 items. However, i reveived only 4 items. Following 3 items are missing in the package thats been delivered.

2 sets of 6 strong nailed kitchen wall hanging rear hook.

One peice of plastic storage towel rack kitchen accessories

I have contacted club factory customer support multiple times. Raised two complaints but i am told that the weight of the packagse was checked and my package was complete when club facory shipped it. And hence it is courier company's fault. The invoice on the delivered box clearly says it has 7 items but inside the box there are only 4.

For rest 7, club factory is saying delhivery is responsible.

Here are the pictures. Need your urgent help and attention on this matter. I eithe need missing items delivered to me or get the amount refunded (Inr 474.84).

Hi team,
My order id is:od[protected], delivery guy contact number: [protected], place: sangrampur - munger,

I ordered two pieces of water heater on my home address. For that, this delivery guy called me to pick from the store only. The store is 5km from my place. He threatened that he will cancel the order otherwise. He also scolds to do whatever you want.

Audio recording: https://drive.google.com/drive/folders/1ZZW1QH2dmq2a4Q1yZRVBJVIydesmxYY5?usp=sha...⇄

The behavior of the courier employees is very rude. I was in very hurry because i have to go to my destination. So i requested them that if they can deliver me faster today. They talked to me very rudely and cut off my call. Is this kind of behavior we are suffering while ordering online. Very poor experience with delhivery this time. I have only requested to delivery my product fast not ordered them. That they behaved with me like that. 👎

I had a return pick up scheduled for one of my online orders. A guy came to my place asking for my return parcel which i handed over. Then next day i received a call from delhivery asking whether they can come pick up the stuff. When i mentioned it has already been picked up they said there could be a duplicate request. Since then we have been trying to track this parcel, in vain, and to figure who came and how he knew i had a return parcel.
They are unable to trace this pick up parcel and i am now at a major loss of money. How will anyone apart from courier service know that i have a pick up?

Ordered medicines on 19th should reach by 21 and reached the city on 21st but note being delivered to me till on date no good interaction between customer support and working logistics team. Being medicines having a very bad customer support. I m shifted no where but delivery guy has mentioned this. And this company doesnt provide sms updates or even the delivery guy phone nummber they should improve not customer friendly suppose delivery guy is not able to reach he simply goes off and cancels order and me on waiting if i h ad mobilne number i would call him

I purchased mi 32 inch led tv from flipkart and they shipped with delhivery courier service my awb number is[protected] it is shipped from bangalore it should be shipped to the next and last delivery station banaganapalli but after being 4 days in bangalore it is shipped to pune i dont know why they shipped to pune. The promised date of flipkart is 24 december. Estimated delivery date of delivery courier service is 23 december but it is in pune today how can it is delivered today (24 december). They are misleading customer by telling false information about delivery and not giving services what they promised. Take immediate action against delhivery courier service.

City transfer goods were booked from ak transport, old bowenpally, hyderabad to surat and then delivered by delhivery... Packages of house hold goods were delivered in broken condition... All the electronic items (Toaster, fridge, washing machine, mixer, jars and many other items) were either broken or damaged in some sense... Worst handling and delivery by delhivery.. Who is gonna bare all this # now... If a person dont wish to take insurance for items then do you take care of theirs goods in this sense as if you dont care.. None of the boxes are in good condition... Very disappointing experience... Shame on you people for this act to take money for insurance and faking customers... Not at all good service and waste of my money on your # services... Never ever will i or suggest your delivery services.

There was a delivery of shoes from clark which i had ordered from their website.

Today during the delivery of consignment the delivery man seemed to be in much hurry. Since this was a cash on delivery, the house keeper first confirmed with the owner for taking the delivery and about paying him which of course took 5-6 minutes.in mean time delivery guy rang house bell for 25-30 times and when the house keeper asked him to not do the same, he started abusing him for delay.

The house keeper due to this spoke to me and i asked him to return the package due to very unprofessional behavior. Upon which he further threatened him in unacceptable language.

There was no earlier communication either from clarks or delivery man that delivery is supposed to be done today. I am stunned with such kind of people being kept as delivery man who dont have basic hygiene in courtesy and patience.

Delivery needs to deep dive and check for such unprofessional behavior immediately.

Resolution intended : 01. Strict action against the delivery guy involved & apology.
02. Resend the item by some other delivery guy who is courteous.

The delhivery courier is the worst of worst courier. Whereas e-kart is the best. As flipkart own e-kart logistics always deliver their courier within the stipulated time. But the delhivery courier service is worst, and now they are not delivering anymore, you have to collect from them at your own expense from this vip courier. I recently even visited the courier office, but still they has not given me my package. They told they need another 2-3 days only to open the baggage arrived. They are lazy, very very lazy and #. The conversation with the courier owner is attached. I am specifically mentioning the details for their, aizawl_dinthar_d (Mizoram) office. I think is delhivery really cares for customer that should close that office, or change the partner. (As proof details attached)

Order cancelled without contact/meet me the delivery person and now no response from Delhivery. I tried to contact Delhivery customer care through call, mail and Twitter but no one response me. Delhivery tried to make me full everytime. No reply from there mail and Twitter. I want to know, how they cancelled my order without contact/meet me...? This is much from Delhivery...

Tracking no[protected]
It’s been more than 10 days since i placed an order through case ki dukaan, it was shipped with delhivery on 27th of november. On the tracking site it was updated that the shipment arrived my nearest hub on 30th of november. Since then there is no updates in the tracking site. I called delivery customer care support a countless number of times and they said my shipment is misrouted. I still haven’t received my shipment.

They delivered to the wrong address.. And they taken the money. I haven't ordered anything.. Now i asked them to take their parcel and refund my money but there is no response.. I asked them to return the product from where they got but there is no resolution from there side. So i request you to do something my awb no is[protected]. I request you to do something asap

I have ordered a product from online with order number 1634 from tasty tales and it was suppose to be deliver on[protected]. The delhivery boy mr bijoy das_[protected] is so casual that he was unablke o deliver the courier to my home but he is cancelling the delivery by himself without asking me and his language was very improper and he was very lack of discipline, without coming to my home he said submitted that product has been cancelled due to improper contact, multiple times i tried to contact him but in vain. I do have the proper call recording of it. Please take action

I had ordered oppo f11 phone cover with blue colour, but you had delivered oppo f11 and in red colour, please refund my money i want to return this product with out any replacement. And the product is not good. Please sole this query as soon as possible. I am unhappy with this product. Please deliver the product to customer satisfaction. Please refund my money.

The delhivery service hasn't delivered my parcel yet, it'll be almost be a month now. They never try to contact and falsely show that they are out for delivery. There are no messages or calls. There is only delay when i contact them. I have waited patiently enough. But everytime there has only been denial. There's no proper place for the courier service where you can go and self pick-up.