Delhivery Complaints & Reviews

I have order a powerbank from mi store on 25 Oct 2019 and it has reached my nearest logistics of delhivery courier on 28 oct my tracking no.[protected] but till now they didn't deliver my parcel yet.When i call to delivery boy and reached the courier they are denying me that the order is not in our office and I raised complain in delhivery website but they didn't take any action and just ignoring me

Hi

I m ravi, there was my order from amazon which was delivered through delhivery courier services and expected to arrive by monday 28th november 2019, as in status it shows that it has already been received but since last 2 days it was not delivered as today on 30th november my order status shows that it is out for delivery, but yet i didn't dint received by order... Request look in matter and take strict action against it as this courier facility is one of the worst courier company in india...

Its regarding my shipment with tracking id:[protected]
It contains highly valuable return item but the delivery of this item is already delayed and there is no update regarding it after 16h october. I want this shipment to be delivered. What kind of service is this? After 16th october there is no status update at the delhivery tracking. It was supposed to be delivered. I. E: 21st october but still yet there is no update regarding it. It contains high value items. Who will take the responsibility for it? Delhivery is one of the worst courier service in india. From 16th itself i have been keep on listening that you guys are working on it but still its on the origin city and no update yet. Its contains 25k worth of return items that to be refunded. Delhivery is the most worthless # courier. No update, no escalation and no reply to my mails also.

Its regarding my shipment with tracking id:[protected]
It contains highly valuable return item but the delivery of this item is already delayed and there is no update regarding it after 20th october. I want this shipment to be delivered. What kind of service is this? After 16th october there is no status update at the delhivery tracking. It was supposed to be delivered. I. E: 21st october but still yet there is no update regarding it. It contains high value items. Who will take the responsibility for it? Delhivery is one of the worst courier service in india. From 20th itself i have been keep on listening that you guys are working on it but still its on the origin city and no update yet. Its contains 25k worth of return items that to be refunded. Delhivery is the most worthless # courier. No update, no escalation and no reply to my mails also.

Hi i ordered a aluminium ladder from amazon and it was shipped by delhivery with tracking no[protected].. The product has reached chennai hub on 16th morning which is hardly 40mons from my home.. I dont know for how many days it will be there?? Wen i tried to contact the person in hub he is answering rude and saying i[censored] want come and colect.. Dont know how amazon has partnered with delhivery.. If my product is not delivered today im gonna cancel the order.. And whenever i call customer care they keep repeating same dat it will be delivered in 24to 48 hrs..

The Shipment through Delhivery shows Out Delivery for past 3-4 days but no Delivery attempt was done from them. When I Reached out to the Delivery Boy whose number i got from their out for Delivery message, they are telling they have no orders to deliver the product. Also the customer care number '+[protected]' displayed in the Delhivery site - https://www.delhivery.com/
is never reachable, sometimes it says Number not in use.

Order id : [protected] ( Samsung Refrigerator)- https://www.samsung.com/
Delhivery Tracking ID :[protected]

I booked significant medicines from 'healthmug' on 30/09/2019 vide order id : od[protected] and made payment through credit card, order value : rs. 552/-. Shipment company is delhivery vide consignment number is (Awb[protected]. On 09/10/2019 the item was reached at agartala, tripura but the courier service delhivery was not delivered the item till date.

My waybill no is[protected]
Since oct 12th my item is lying in hyderabad, hardly 2 kms from my house.,
No contact number exists, even to pickup delivery. Toll free number is ivrs and automated to be specific, web site doesnt have proper customer support.
;
I cannot understand why the item is being hovered around here and there, item was to be delivered yesterday according to delhivery whatsapp msgs (Whatsapp msg delivrey dates keep changing as per currrent date),

Keeping everything aside, delhivery doesnt have a proper customer care to take care of and answer the customers request, they have switched on the ivrs which keeps going and going... Never connecting to customer service.
If connected, i could have picked up the parcel from their centres, but i could not just contact them to convey the same.

I had place the order casio - touch solar
Watch - with bluetooth amount rs 1800. But i have received other item wich is very dirty and this item already used by some one but the company is same item dispatch to me had received the item and just open but in side the box other item which is available is market rs 100 only.
I had uploaded images which is received item so i never trust and never suggest any one
So i requistin to you kindly contact and refund my money as soon as possible

I ordered a tv from amazon and it was to be delivered by delhivery. It reached my city 5-6 days before delivery date and now the delivery date crossed but it is not delivered. I talked to amazon customer care more than 4 times still they cannot help. If you cannot deliver a thing then why are you running a company and giving trouble to the customers.
Deliver my tv as soon as possible.

Dear sir/mam,

It is really pathetic service i have ever seen in my life nobody is care or concern that delivery which was expected to be done on 07th october 2019 still not done??? I have purchased for my sons birthday that is also gone your 24-48 hour is today going to be end in your website it was showing on 09th it is going to be delivered now automatically it is changed pathetic service seen in my life.

I am really unhappy that since 05th october it is lying in dankuni and dankuni is not more than 45 km still not delivered it is going to be a week what service is this??? In 02-03 days international courier is delivered to any country and you can't deliver from dankuni pathetic service.
How amazon such a brand has choosen delivery partner when a shipment within state you can't deliver how can you deliver in india ashamed of service
Let's be ashamed at least deliver in your commitment previously showing in site 09th oct 2019 now your commitment that to deliver within 24-48 hour which is going to be end today evening. Below your commitment details ashamed with your service i have never seen such pathetic service in my life.

Order status
×
Tracking id

[protected]

Order id

[protected]

In transit
In transit

Expected date of delivery
9 oct 2019, evening

I ordered a refrigerator from flipkart.
On oct 5th, i get a text from flipkart that the package will be delivered on that day..
Next i get a message from delhivery that they cannot reach me.
So i immediately called back. The guy lied he couldn’t reach my number (But i could call him back on the same)
He didn’t identified himself but asked me my address.
After i said the address he said they do not have a pickup van for delivering the refrigerator. So it may be delayed and come in the evening or the next day.
When it didn’t came till 18:30, i called back and asked if it was still going to be delivered on. They said it wasn’t picked up for delivery and so it will only be delivered tomorrow (6th oct).
Then i get a text “customer rescheduled the delivery”
Next day, i called them again and they said it will be delivered between 15:00-16:00
When the package didn’t arrive till 17:30, i called them again but bo one would pick up the phone.
I tried a few times but they won’t pick up my phone.
On 7th oct, i sent an email to customer. [protected]@delhivery.com explaining the issue. I got a response on oct 8th from vipin assuring me that it will be delivered within 24 hours.
But there was no contact or attempt to deliver.
So i replied to vipin on 10th oct, after double the time they assured me and yet there is no response from delhivery customer care or local delivery people.

I ordered Diesel watch but I received pair of fastrack watch so I would like to return as early as possible order date 5/10/2019 received on 11/10/2019/ tracking ID[protected] order ID 7905251.
I make the order from the Instagram and even I received a call from the costumer care service from your company for conformation but I got the wrong watch.
I[censored] don't do the necessary action I will complain to the senior police and to the lawyer about this online shopping.

My two AJIO ordered items tracking id #[protected] were to be picked up by 28 Sep 2019, it's 10th Oct now and my items is still not picked up. I've been trying to reach them on their customer care number, but that number is always busy. I wrote them 3-4 mails regarding the delay in picking up my order. Everytime I get a standard " apology template" mail from their side.

Actually, in total they have attempted 6-7 attempts to pick up my item, but all the attempts were failed. Everytime I'll get a message from their delivery executive that my AJIO items will be picked up the EOD. But everytime when I get a call from their delivery executive, he refuses to come. The reason they are sending out the delivery executive from a place that is 45-50 kms away from my place. I've already informed them about this mishandling through, but as I already told, they don't even the read the mail, they jusy reply you back with their standard template. It;s been 2 weeks now, they didn't even bothered to call me to get this issue close asap. All this could have been avoided, had they read my mail. I've been telling them to assign a delivery executive who is nearest to my area pin code.

I'm absolutely sick and tired of chasing them. Please help me, I can't take it anymore.

I'm attaching the img of my tracking id, you can see that they are sending a guy who works around pregnapur/bhuvangiri, which are 45-50 kms from my area pin code. And just FYI, my address is completely valid, it's not incomplete like it is said in the tracker.

I had ordered a skybags backpack product of rs 299 from flipkart. The shipment is processed by delhivery and when it reaches it's last destination hub madhubani. The wishmaster or delivery boy fakes the out for delivery notification. And without our response or any delivery action he processed the order as undelivered and customer rejected the order. Even i haven't received any call from delivery boy nor got any notification from flipkart.
The delhivery /ssn logistics at madhubani are faking out for delivery message. I'm really suffering from many loss caused by delhivery madhubani (Mbi). Kindly check this out and take action.

I am atma bhushan jha my consignment is reached in destination i. E darbhanga delivery office on[protected] and my expected date of delivery is[protected] but still today i am not received this. And my order no is so[protected] and waybill no is[protected]. It is too delay. Please delivered my consignment today if not then i will complain against your very poor service.

I have ordered a lg 7kg fully automatic topload washing machine from flipkart during big billion sale on 29th september 2019. Courier service delhivery was assigned for my order delivery.

I was receiving 'order delivered' message from delhivery., yet still i didn't received my order.
Tracking id:[protected]

Please resolve my issue and rovide me exact location of my order present now.

Its been 20 days since my parcel was picked up... They are just telling me to wait for 24-48 hrs each time i call their customer care executive... They have been giving me the same excuse since 15 days... I have made complaint at least 5 times even their senior said me that they will ve resolving the matter within 24-48 hrs once but he also did nothing... And above all each time for getting connected to their customer care executive one has to wait for 5-10 minutes... I want you to kindly look into the matter as it has been a great distress to me
My tracking id is :[protected]

Sir, delhivery pickup boy came to take thepickup of my lenovo laptop, i gave him the original product with brand box and mrp tag being intact. When he got my item totally intact he completed my pickup and took away my shiment to his nearest branch and replaced that shipment with another tablet. And now he is asking for the shipment again. This is a huge fraud of pickup boy, and he is threatening me that he would complain against me at police. His fraud pickup courier boy name is vineet and he is from atarra shastrinagar dc. Please immediately take a quick action against delhivery picup boy and punish him for this fraudulent action. My pickup awb no is[protected]. And pick up courier boy phone no is [protected]. And related branch manager no is [protected]. Please fast forward my this case. And communicate with me for the updates in my no [protected]. Thank you.

Sir, i ordered a lenovo laptop from flipkart, i faced some battery issues with that so i raised the return request with a product defective reason. This is the specific awb no.[protected]. The delhivery courier boy name was vineet. He came to me at my home at baberu, and took my laptop inspected that laptop and made my pickup completed. After taking my laptop he goes away from my home and replaced the laptop with a tablet. After replacing the laptop by a tablet he goes to his nearest branch atarra shastrinagar dp, there the manager again inspect the product and get the tablet. Then the branch manager callls me and scolds me and threaten to file an fir against me. If the delhivery pickup boy has accepted the pickup and update the status done why he again asked me the tablet. This is too much, please take a quick action against delhivery courier boys fraud. And punish him, delhivery pickup courier boy who completed my pickup phone no. Is [protected]. And the branch manager no is [protected].