Delhivery Complaints & Reviews

Address: New Delhi, Nalgonda, Andhra Pradesh, 508211

I have bought smart watch costing 1399, but this dealsoffer site and delhivery courier people delivered me fake product which is not at all working... Please repay take action against the company and please pay back my money. Please take a strong action on this type of fake sites.

Site:dealsoffer.com
Known as offerhub
Logistics partner: delhivery

Order number da03926
Product: lem7 4g lte gps watch phone with 2g+16g

Delhivery customer support has been notified about the posted complaint.

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Address: Vaniputthur, Erode, Tamil Nadu, 638506

Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. So that i called fraud fellows..

See you fraud guys not deliver my shipment to my home.. Why you taking my shipment??? This is worst and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time.

Aug 22, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Jul 18, 2019

Updated by Giii Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. so that I called fraud fellows..

See you fraud guys not deliver my shipment to my home.. why you taking my shipment??? This is WORST and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time.

Reference
AWB[protected]
AWB[protected]

Verified Support

Jul 19, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Address: A-3 Green Field Opposite GramPanchayat Tito Waddo Nerul Condolim North Bardez Goa, 403114

Hello kapde.com: i have received your wrong parcel instead of karishma kapoor white kuriti 14 i received purple colour old saree from radha creations so i requested to u refund in my account of rs: 545 i paid for it & it came from by smartship delivery radhacreations u please transfer in my bank account of rs 545: & u please send courier partner for returning back the parcel now as fast as possible now ok:

Thanks:

Order no this is :- 37287:

Tracking no:-[protected]

Aug 18, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Address: Unit A, 1st Floor, Spaces & More Business Park @ Bio Diversity, Plot No. 48 & 49, Lumbini Layout, Gachibowli, Hyderabad - 500032, Hyderabad, Telangana, 500032

Tracking id/order id[protected]/2902310 has not yet delivered. Today was the expected date but they are so careless to deliver it on time. I ask the delhivery logistics to deliver my product as soon as possible and don't delay it. And please don't be late. How can you be so careless about the delivery. It must be on time and try to deliver it as fast as possible.

Jul 12, 2019

Complaint marked as Resolved

Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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M

Mohani Singh

from Mumbai, Maharashtra

Jul 16, 2019

I have ordered the Mrs cleaner super cleaners hsn#à¥©à¥ªà¥¦à¥¨ on date 26.6.19 invoice no zipd139914. That is delivered today 10.7.19.i found product delivered to me not authenticate product. Because I have ordered lotion. But weight is 5 gram.

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Address: 187, 9th Cross, Binnmangala 1st Stage, Near Indiranagar Metro Station, Opposite - Raghavendra Matha, Bangalore - 560038, 560049

Had a concern regarding one of cash on delivery on 10th july 2019 by delhivery order with tracking id[protected] and order id lc-19-1818.

Rs.2499 collected and i was not allowed to open the package and now the package with item delivered was just fake. Instead of fusion5 tablet, it was just cheap quality pair of wrist watch.

I contacted delhivery customer service to stop the payment to seller but the contact center personnel denied.

Please help and co operate to stop payment to seller for the above mentioned order.

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

Jul 17, 2019

Updated by Om Subedi I could not find the contact for the merchant and I requested to hold the cash to be paid by courier to my merchant. They did not co-operate when I informed them I was scammed.
I received a call from seller minshop.com about the wrong product delivery and assured replacement and soon I will be contacted for reverse pick up but nothing such happened.
I tried contacting the same[protected] but no success. Help me out please.

Jul 26, 2019

Updated by Om Subedi You guys are so called delivery partners never help customers in resolving issues. I have asked you guys to hold the payment for merchant even immediate after delivery of my cash on delivery order but there was denial from your courier rather than being supportive. Now you guys are cooking up own stories. Find minshop.in payment account and provide details here so we can start the legal case.

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Address: Jyotikuchi,jyotisree nagar,bhagawat dham,byelane-2, do, Kamrup Metropolitan, Assam, 781040

I ordered a motherboard frommd computers on 28 june and it was shipped on the same day from there end through delhivery. But as of today 9 july its still not been delivered to me by delhivery when the delivery date given was 7 july by them. Please look at the matter asap. As its a prepaid order i'm feeling worried about losing it because of them.
Tracking id[protected]
Order id 14219966

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

Jul 09, 2019

Updated by rjs1234 Delhivery courier didn't contact me regarding my shipment rather i had to go all the way to there office to collect it.very disappointing service from there end.

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Address: Khammam, Andhra Pradesh, 507101

I sent an item containing food(pickle) through delhivery services on 15th june it should be delivered by 19th june and I'm calling them from last 15days no proper response from customer care executes, wleverytime they are saying 24-48 hours and now its became more than 18days not yet delivered they dont know exact where is my item is I'm adding my shipment id

Oct 5, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

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S

sanjk

Jul 15, 2019

I have received a product powerbank capacity 3.7V/32000mAh along with i7 wireless earphone from RADIANTINTERNATIONAL EXPRESS
AWB[protected].
But this product has disappointed me, as the powerbank is not getting charged nor charging my phone. I have purchased this on COD, Please replace the product or refund my money .It is worth 900 Rs.

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I got this msg from delhivery courier service, our executive ([protected]) was unable to deliver your clubfactory package with awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljweawpwqlqgpmbxlzwc.

It is second time they said lime excuse again, they contact me and they want to me in their office to collect my stuff, one of my earlier order returned because of their lazziness, they dont have time to deliver in home, they ask me to come at office, or town, if you guys cant deliver in homes, why you make contracts with online shopping companies? Please be customer friendly atleast..

Arun
Nilambur
Malappuram dt
Kerala

Jul 30, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Two weeks before i ordered some products through amazon app. They sent the product through Delhivery Courier service But till now in didn't get my product . They are purposefully delaying the delivery by saying some silly reasons like "forgot to take the product", "vehicle is breakdown" etc.

Could you please take necessary action against this and help me?

Tracking ID:[protected]

Jul 15, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

Jun 14, 2019

Updated by sukesh5687 Hello,

It is not yet delivered to me. Dou you have any ETA for the delivery?

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A

Apurva Dani

from Mumbai, Maharashtra

Jun 13, 2019

Total call logs made by me to delhivery customer care no reply from there side.

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The delivery person came on 2nd of June and picked up my BOAT bluetooth speaker.
I gave him my speaker, and then he came back in 2 hours asking for charger, which i gave.
He didn't give me any receipt of this.
Later on he called saying he needs the bill and would come to take the bill. I said ok, please come on Wednesday.
But the person did not come and neither is he picking up calls. He also marked my pickup as cancelled. This person still has my speaker and charger.
His number is :- [protected]
I complained to the Delhivery team but there is no response. They just said they are looking into this with ref number- 315326

My invoice ID is : AWB[protected]

Jul 14, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

Thanks & Regards,
Team Delhivery

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S

Shifna

from Mumbai, Maharashtra

Jun 16, 2019

My return product didn't take .nobody called me and I want to get the refund as early as possible.i gave this complaint on Jun 4.when I am called in the customer care always telling within 24 hours time.but I want to get my monetly.

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Atso Chasie

from Mumbai, Maharashtra

Jun 16, 2019

The delhivery services at kohima is too unprofessional...information to the costumer was never provided.Delivery is also often delayed.The costumer services at the main office would always provide unnecessary excuses .

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L

Léé Lá

from Mumbai, Maharashtra

Jul 2, 2019

Return this parcel immedietly poor eeference by this comapny

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I ordered a laser printer through flipkart and was scheduled to get it by 6th june, however the shipment reached my nearest hub by 3rd june and was out for delivery on 4th june but it was not delivered nor the courier guy made a call, but on tracking website shows they made an attempt which is completely false and misleading, I raised this issue to flipkart but received no fruitful answer, and still I am been forced to wait unnecessary to receive the shipment with no further updates, please request you to take necessary action for such unpleasant service.
Thanking you
Abdul Naseer
[protected]

Jul 11, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery

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S

[email protected]

from Asandh, Haryana

Jun 26, 2019

Hlo sir.. I m from naani fashion.
I am sending shipment thru delhivery.. And they are deducted money by adding fake weight..
When I ask them then no answer from them..
This is heppening from last 15 days

Delhivery executive number
[protected], [protected]

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O

Oooooommmmmmm

from Mumbai, Maharashtra

Jun 26, 2019

Wrong smartphone was provided
Swipe smartphone was provided instead of iPhone 6s plus

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Address: Darjeeling, West Bengal, 734005

Dear sir
In want to inform you that yesterday dated 03.06.19 a message was for delivery at around 2 o clock p.m but by evening a call came that today it will not be delivered we will deliver on 04.06.19.Then again on 04.06.19 a message came around 11 o clock that it will be delivered but it is not yet delivered and I am not the answer from the agent when it will be delivered .Sorry to say but it's a poor service

Jul 12, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Delhivery Customer Care's response Hi,

We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery

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Address: APMC MARKET DELHIVERY office, Davanagere, Karnataka, 577004

Hi.. I'm girish n
I booked oneplus 7 pro but wrong item sent there send from amazon box in this box bill is changed, in side this box don't have any bill, i need refund my money please or return this product. I'm uploading video please watch.. Sir please return my money please... I pay for this 15, 000 rs already paid... This my contact number [protected] please take action. Thank you.

+1 videos

Jul 10, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Address: Beodanpura Karol Bagh,Delhi, 110005

Hi,
I want a refund of aproduct i recieved
I ordered a ahifi wireless earbuds
With 100 hours playtime ambient mode, bluetooth 5, noise cancellation, waterproof
Of rs.1999
Tracking id[protected]
I got a i 7s tws bluetooth
Which is malfunctioning.. I want a refund or a replacement of the original product which i ordered.. Please take actions fast

Jul 6, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Order# awb[protected], this was to be delivered on 23/5/2019, however still not delivered.
Contacted customer care thrice for status update, they promised it would be delivered today morning (27/5/2019) on priority. I repeatedly asked them to deliver before 2:00pm, however still not received it.
I am unsure if they actually have the order or they have misplaced it and they are just making an excuse.

E-mailed them many times, received no response.

Pathetic service.

Jun 28, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 28, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay in delivering your shipment. Hope you have received your shipment.

Thanks & Regards,
Team Delhivery

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A

Abhijith Kukku

from Noida, Uttar Pradesh

May 30, 2019

I am ordered a smart watch and head phone compo but I have didn'get the watch The watch is missing.

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Abhijith Kukku's reply, May 25, 2019

Product missing

R

raksha12

Jun 4, 2019

I have ordered for sweater through club factory, this tracking showing that consignment delivered on 28.05.2019, but i am not yet received the consignment only .

and i sent complaint mail to [protected]@delhivery.com and no response, i call to customer care no no response

pod no[protected]

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Address: New Delhi, Delhi

I had booked 'Apple Airpod' from a seller saw in google ad and and chosen the cash on delivery (COD) option. Subsequently I got confirmation call from
mobile no. [protected].

Finally I received the consignment from Delhivery on April 30, 2019. I paid 3000 rupees to the Delhivery delivery guy.

Following are the details available on invoice:

Invoice No:1494 dated[protected]
AWS:[protected]
seller address: [protected]@outlook.com, Delhi-16

But the product which I received was i7S TWS Airpods and a set of playing cards. (not Apple Airpods)
I immediately mailed seller using above mail address but there was no response.
I complaint the delhivery about this, since it is cash on delivery order they could stop the payment to the seller or give some proper contact details of the seller.

But they refused and it seems they are knowingly supporting the seller and hiding seller information.

regards

Jun 28, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 28, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Address: 695003

I have orderd a posution correction belt. Now when the product arraived it was of substandard quality, it doesnt look any similar to that shown in photo and some different colour.. I want to give it back and collect my money back.
Money given was 900 for something that wont cost anything more than 100.

Awb[protected] was the delhivery courier number

Redcrate order number #rc214823

Delhivery customer support has been notified about the posted complaint.

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geeta kumari jha

from Muzaffarnagar, Uttar Pradesh

May 28, 2019

Very very bad company
I'm not satisfied with company
I have purchased portable air conditioner
But it is not affected
It is delivered to me on 18th may 19
I want my refund
Order no MSE19169

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geeta kumari jha's reply, May 22, 2019

I have emailed many times to [email protected]
Bt no reply from company side

8

8679813244

from Dharmsala, Himachal Pradesh

May 28, 2019

Product delivered vide AWB NO.[protected] IS DIFFERENT FROM MY ORDER KINDLY RETURN OR REPLACE IT, The quality of the product is also very poor

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Address: New delhi, New Delhi, Delhi, 110003

Return the product..the product has low quality.. please refund my money
This clothes does not look like as I wanted..very rough quality.. waste of money..and the amount of money is 1299 ..it's not fare I pay for this rough product 1299 . This product price should be 120 .. please refund my money back as soon as possible.. very low quality of the product of your package

Jun 26, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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I

[email protected]

from Mumbai, Maharashtra

May 21, 2019

I ordered a top of W for Woman from TCNS which received through Delhivery. Due to size issue I raise a return request. But without picking the top Delhivery shows that it was damaged. The top is unused and with all tags is still lying with me. I paid 950/- in cash.
Beware of such fraud company and don't but anything from them.

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Address: Jhumri telaiya koderma Jharkhand cd colony, Koderma, Jharkhand, 825409

Sir,
I have ordered for combo of new fashion slim denim shirts for men for 1099 cod. And received the product on 15/5/19. Instead of denim shirts combo i have received neon coloured cotton shirt with low quality fabric... Please return the product and refund as soon as possible... Instead of denim shirt with colours blue, dark blue, grey, and black, i have received neon colours Black, Mehroon Printed, Sky Blue,

Order no as on packet ASJ25176

Jun 22, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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S

Sukruti Chodankar

from Mumbai, Maharashtra

May 21, 2019

There is long delay in delivery of medlife medicines which I was supposed to get by 7th May 2019. Tracking ID[protected] &
Order ID OR9834BV-014A. Pathetic service, no customer support. Everytime my call is put on hold by them.

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Address: B 10 IIRS Colony, Kalidas Road, Dehradun, Dehradun, Uttarakhand, 248001

I have order and booked apple air pad. The seller has sent me wrong product.
The address printed on order was:
"[protected]@outlook.com 18 - delhi"

Clearly its a incomplete address, i emailed seller at above address regarding delivery of wrong product and return of money but has not received any response.

I mailed and given feedback to delhivery but not able to track the seller.

Shipment no. Is[protected]

Jun 18, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

May 27, 2019

Updated by shiva reddy koti Not satisfied with you reply. As it is COD, you must be knowing to whom you have paid money and by not sharing this information you are protecting the fraud.

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 179

fake product smart watch

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worst service and fraud service

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37287

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1320621425164/2902310 has not yet delivered

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wrong items delivered

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no information regarding my delivery.

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delivery services

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lazy home delivery persons

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ordered product not delivered, purposefully delaying the delivery.

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fraudulent pickup- scam

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delivery not attempted, sharing false tracking, update awb number: 526832768561

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delivery not on time

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wrong item received from delhivery ssn logistics

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got a different, malfunctioning product

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order# awb 596859656150

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hiding seller information

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poor quality and product mismatch

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low quality

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please return my money

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fraud by seller —

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