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Delhivery Complaints & Reviews

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Updated: Nov 28, 2025
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Delhivery reviews & complaints page 179

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T
Tking
Oct 24, 2020
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My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
Delhivery customer support has been notified about the posted complaint.
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    Y
    Yogesh jindal1
    from Nabha, Punjab
    Jan 29, 2019
    Resolved
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    Resolved

    This is worst courier company. I don't recommended this courier service to anyone. Their staff don't know how to deal with customers. They did not receive call at all i tried 100 time but no one receive call fake courier company. The status of my parcel show that my parcel was in haryana on 25th january 2019 but i want to aware everyone that it is very bad or you can said that the worst courier service.
    +1 photos
    Mar 1, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jan 29, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the prolonged delay. Your shipment isn't in Haryana, however the request for pick up has been raised from Haryana and the same is visible in the tracking system. We have not received the shipment from your merchant and hence cant help in getting this delivered, however we will ensure that the shipment gets delivered to you at the earliest post we receive the same.

    Thanks & Regards,
    Team Delhivery
    I got a message on the 12th feb morning that my product is out of delivery but haven't been getting a call till date 13th feb evening and no messages have been confirmed yet about my product

    worst service - Comment #3351990 - Image #0
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      A
      Amrendra Sah
      from Ahmedabad, Gujarat
      Jan 28, 2019
      Resolved
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      Resolved

      Address: Khargone, Madhya Pradesh, 451001

      Order No: 21591-Waste material pieces of clothes received in place of designer kurties regarding.

      This is for your information that I have received waste material pieces of clothes in place of designer kurties (white, multicolor, magenta) dated 24/01/2019.
      Please stop payment to Tip Tip In comp. & refund my money Rs.1832/-

      Encl.

      Photos & video of received material and packing packet.
      Amrendra Sah
      44, Tagore park, Behind sundram hotel, Khargone
      Pin-451001
      M.P.
      Mob.-[protected], [protected]
      +1 videos
      Mar 1, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jan 29, 2019
      Delhivery Customer Care's response
      Hi,

      We apologize for the inconvenience caused. Please contact your merchant for any replacement / refund related query.

      Thanks & Regards,
      Team Delhivery
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        N
        Nithya Nambiar
        from Bengaluru, Karnataka
        Jan 28, 2019
        Resolved
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        Resolved

        I had ordered a pair of foot wear (Allen solly beige ballerinas) from allen solly website. I had not got any delivery information or calls on the same. But when i checked the allen solly website, it says its been delivered when its actually not.

        I went ahead and checked the delhivery website and tracked my shipment with id : awb no.[protected]Delhivery)

        And was so shocked to see a delivered status was 'delivered' as i did not receive a call nor actually took the product. There are several cctc cameras around which could easily help understand it was a fake delivery.

        Request delivery team to take action and ensure my delivery happens as promised.

        There is zero response over the helpline number. I spent so many days trying to reach out to you over call.

        Kindly help resolve at the earliest.

        Thanks!
        +2 photos
        Feb 28, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jan 28, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. We have escalated your issue with the concerned team and someone from our end will connect with you shortly.

        Thanks & Regards,
        Team Delhivery
        Verified Support
        Jan 28, 2019
        Delhivery Customer Care's response
        Hi,

        We tried to connect with you on your registered number but found it to be Switched Off. Please share us any other phone number or email id through which we can connect with you.

        Thanks & Regards,
        Team Delhivery
        Feb 02, 2019
        Updated by Nithya Nambiar
        Hi team,

        Please reach out to me on +91 [protected] or [protected]

        Thanks
        Jul 16, 2019
        Updated by Nithya Nambiar
        No resolution
        My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
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          S
          Sherin Manzoor
          from Ernakulam, Kerala
          Jan 28, 2019
          Resolved
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          Resolved

          Sir,
          Order was received today but the size which we opted was xl but while opening the packet the size was m not only that the colour was also different and the structure also... The slim lift came was like shorts but we choosed like panty...
          I am ready for an exchange... So please do the needful as soon as fast as possible.. Which will make the customers happy and buy more things from online...
          Feb 28, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2019
          Delhivery Customer Care's response
          Hi,

          We are sorry for your shopping experience. Delhivery is a logistic partner of your merchant and so we do not have the authority to validate the product quality or size and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.

          Thanks & Regards,
          Team Delhivery
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            M
            from Lucknow, Uttar Pradesh
            Jan 27, 2019
            Resolved
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            Resolved

            Address: Lucknow, Uttar Pradesh, 226003

            My tracking id[protected] is this.
            My product to be delivered on 27jan 2019 i waited for it whole day long
            As no contact number of the delivery person available
            Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
            Delivery person said to deliver it 20-22 mins, i said ok but try fast.
            At 20:30 i contacted him again n he started making excuses n said u said dont come n all fake excuses
            Ultimately the delivery man came at 21:05 i denied to take this as it is of no use
            Now after tracking my order again i find that it is said by me to delay delivery now it is to be delivered on 28 jan 2019
            How unprofessional attitude is this
            N no correct information about the status of customer response.
            Mar 1, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jan 28, 2019
            Delhivery Customer Care's response
            Hi,

            We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will definitely work on the gap shared by you.

            Thanks & Regards,
            Team Delhivery
            It not exactly in shown in order ... Not starting propper and working
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              M
              mukesh_zen
              from Silvassa, Dadra and Nagar Haveli
              Jan 27, 2019
              Resolved
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              Resolved

              Address: 396230

              The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi".
              They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details).
              They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is medical shop on same location.
              +3 photos
              Feb 28, 2019
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Jan 28, 2019
              Delhivery Customer Care's response
              Hi,

              Delhivery being a logistic partner of your merchant, doesn't advertise with regards to product on any platform. Being a logistic partner we do not have the authority to validate the product quality and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.
              Please do contact us, if we have missed in addressing any of your query.

              Thanks & Regards,
              Team Delhivery
              All the payment were cash on delivery all given to Delhivery courier.
              It is questionable if they can not provide the fraud merchant information.
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                B
                Birender Si
                from Visnagar, Gujarat
                Jan 25, 2019
                Resolved
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                Address: Vadodara, Gujarat, 391745

                I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm) in reached kolkata (Wb) and dispatched to next location on[protected].45am).

                I call amazon many times to see in this matter but they say they are unable to track the parcel since its third party delivery platform.

                First they said that any how deliver the package on[protected] now say that wait till[protected] after that they (Amazon india) refund may amount back (However not cancel my order till now).
                Mar 1, 2019
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Jan 28, 2019
                Delhivery Customer Care's response
                Hi,

                We apologize for the prolonged delay and the inconvenience caused to you. We have escalated the issue to the concerned team and will keep continuous track on your shipment. We are looking forward to get this delivered within 24 hours.

                Thanks & Regards,
                Team Delhivery
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                  J
                  Jeshana Neng'za
                  from Imphal, Manipur
                  Jan 23, 2019
                  Resolved
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                  Resolved

                  Address: West Garo Hills, Meghalaya, 794001

                  I have ordered many items in the month of december and delivery date was between 12th to 17th january and today it is already the 23rd of jan. I have complained about it already and it was said within 48 hours they will deliver it but its already the 4th day. Many of my friends have been facing problem with delhivery. They sometimes do not even make calls or send messages or even try to deliver and they send the item back to origin without informing the owner.
                  Feb 23, 2019
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 23, 2019
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the inconvenience caused. Please share us your shipment's AWB number(s), so that we can look into the same and resolve the issue at the earliest.

                  Thanks & Regards,
                  Team Delhivery
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                    S
                    Sagar Arakala
                    from Hyderabad, Telangana
                    Jan 22, 2019
                    Resolved
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                    Resolved

                    Address: Hyderabad, Telangana, 500008
                    Website: www.delhivery.com

                    I have ordered extreme flier micro drone 3.0 by cash on delivery of 1599/- on 16 january 2019 and i have received the courier on 21st january 2019 when i have opened it then i saw a men's purse in it"which will costs around 30 rupees. I was shocked and called delhivery costume care people they are not even bothered about the costumer they told that search in google and contact seller we cant help on this so please take necessary action on these people not to do this kind of scams again with any one awaiting for the response from you.

                    Thank you
                    Sagar. A
                    [protected]
                    +4 photos
                    Feb 24, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 22, 2019
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the inconvenience caused. Delhivery being a Logistic partner to your merchant doesn't have the authority to check your shipment content. We request you to please connect with your merchant for replacement/refund related query.
                    Appended below are the details:
                    Email id - [protected]@gmail.com
                    Phone # - [protected]

                    Thanks & Regards,
                    Team Delhivery
                    I have received a product on 21.01.2019 and It was Brocken. I have been paid. Please take this product and give a new same one
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                      K
                      Kalyan Bepari
                      from Kolkata, West Bengal
                      Jan 17, 2019
                      Resolved
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                      Address: 743252

                      Hi,
                      I book a product from amazon, which was delivered by your courier service. On 14th jan 2019 it was reached at the nearest center (Habra) to the delivery address. I got 2 missed call at afternoon on the same day and certainly, a message came to my mobile "our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1mcpl11mpwe". So, i tried to call back. Every time they dropped the call. After 5 to 6 attempt, someone received my call and confirm for next day delivery. When i asked about the missed call and msg, he just dropped the call again. Since then, there has no communication from your site, even no one try to present to the delivery address till today. I am completely fed up about the service provided by you. Even i complain twice on your website, but no response.
                      Delhivery awb[protected]
                      +1 photos
                      Feb 19, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 18, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We apologize for the prolonged delay. We are looking forward to deliver your shipment at the earliest.

                      Thanks & Regards,
                      Team Delhivery
                      It is not working properly and is not same as shown in site ...sooo reee fund plssss .. when am order that item good for looking but now using ... .. but I don't know how to use that smart watch and one additional battery is in box along with watch and watch don't on still it is in charging how can I use it plssss

                      yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #0
                      yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #1
                      yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #2
                      yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #3
                      yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #4
                      Sunkesulabhaskar's reply, Jan 22, 2019
                      My order is 5425331 and AWB1348619972384 return order
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                        A
                        Abhishes KC
                        from Ranaghat, West Bengal
                        Jan 17, 2019
                        Resolved
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                        Resolved

                        Address: West Sikkim, Sikkim, 737121

                        Your service at soreng, west sikkim india is not delivering any product at given address and he ask everyone to come at his office and receive... Please if you cant deliver order then dont take them.. Other couriers have good delivery system then yours. We dont pay delivery charges just to go and recieve our parcel by ourself. Take this into notice and change your delivery boy at this place.
                        Feb 17, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 17, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the inconvenience caused. Please share us your AWB number so that we can address the issue at the earliest.

                        Thanks & Regards,
                        Team Delhivery
                        I have received a product vide order no[protected]. It was broken. I have already been paid the value of this product. Cindy replace a new one.

                        no delivery at given address - Comment #3331862 - Image #0
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                          O
                          from Morjim, Goa
                          Jan 10, 2019
                          Resolved
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                          Resolved

                          Address: 415712

                          The product is order in male shirt but product is delivered in female kurta im not happy in this product. The product quality is low and im not happy this product and services. This is not good i didn't got it that until the product please product is refend thats it and please refund the cash by this product deliver that time
                          Regard
                          From rakesh mane
                          Feb 15, 2019
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant doesn't have the scope to gauge the product shipped versus ordered or the product quality. Please contact your merchant for any replacement/refund related query.

                          Thanks & Regards,
                          Team Delhivery
                          I have ordered for speakers which is 1600 but received a fake product which costs just 400.i need to return my order .otherwise i will complaint to consumer rights regarding to fake product.
                          Order Id:Gpt37165
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                            R
                            Rakshith TC
                            from Jangaon, Telangana
                            Jan 6, 2019
                            Resolved
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                            Resolved

                            Address: 560100
                            Website: getcell.in and delhivery.com

                            Hi

                            I am rakshith. T. C. As i received the wrong product on 04/1/19 that is returned by someone and return letter also present in the inside package as i paid the amount of rs.1750 to the delhivery boy so please refund the amount and pick the order as soon as possible.

                            So please do the needful...
                            Delhivery id : 1366

                            Rakshith
                            Gf1, sapthagiri ratna elegance,
                            Neeladrinagar,
                            Electronic city
                            Bangalore - 560100
                            +2 photos
                            Feb 9, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 07, 2019
                            Delhivery Customer Care's response
                            Hi,

                            We apologize for the inconvenience caused. Please contact your merchant to initiate pick up request and refund.

                            Thanks & Regards,
                            Team Delhivery
                            Jan 08, 2019
                            Updated by Rakshith TC
                            Hi

                            As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

                            If my amount is not refunded means I will give one complaint to consumer court.

                            Rakshith.T.C
                            Hi

                            As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

                            If my amount is not refunded means I will give one complaint to consumer court.

                            Rakshith.T.C
                            Sir mera product 23 dec ko delivery hua tha mera main pass mobile phone nahi aaya tha maine mi store mai complain kiya tha abhi tak kuch response nahi diya hai 22 din ho gaya hai koyi response nahi diya hai please help sir
                            Mobile no [protected]

                            smart watch - Comment #3325465 - Image #0
                            smart watch - Comment #3325465 - Image #1
                            Pickup request from flipkart accepted but manager of delhivery in rampura Phul branch named as rajan directly says to me they will not pick any of my parcel.. is manager have that authority to say me
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                              H
                              Harsh Saraf
                              from Anta, Rajasthan
                              Jan 5, 2019
                              Resolved
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                              Resolved

                              Address: Hanumangarh, Rajasthan, 335501

                              Dear sir
                              I wish u knowing about attitude of distrutor staff
                              Towards not delivery of product at home...
                              They said that if your contact number is switch of
                              Than we not delivered your parcel and they sent a message (Our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1ezrlxzljue)
                              This message pop up in my mobile, because my mobile is switch off at that time (I just go for school) but instead of saying this. You also went to my address. They never went my address as they if mobile is not ringing so we can’t put your parcel in our bag to waste their time. And also say that i[censored] say that you want to cancel on that case... Why we carry your parcel to your home...

                              So as soon as possible solve this problem. Because they do out of poilcy. As they never went to my home if i didn’t receive their call. They think why we should bring his/her parcel.
                              Your faithfully
                              Harsh
                              From bhadra rajasthan
                              Disct - hanumangharh hm
                              +1 photos
                              Feb 8, 2019
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2019
                              Delhivery Customer Care's response
                              Hi,

                              We apologize for the inconvenience caused. As per our records, your shipment has been delivered to you on 4th Jan'19. Please check and get in touch with us for any further assistance.

                              Thanks & Regards,
                              Team Delhivery
                              My loan sanction not approval in my salary account.my address north24parganas.my name Biswanath Naha company name Delhivery pvt.ltd.
                              Pls loan sanction urjent.my loan amount 1.25 lakh.per month salary 12000 rs
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                                V
                                Vishwanti panwar
                                from Dehra Dun, Uttarakhand
                                Jan 4, 2019
                                Resolved
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                                Resolved

                                Hi, i have ordered a tobi travel steamer. When i was using it the water was spilling over cloths and even after keeping it empty the water comes out and it is not functioning properly as the sides of the steamer iron is not properly closed. It is very disappointing product. I want to return this product and want my payment back as soon as possible (Rs.2098). Thank you.

                                Order id - dd82662
                                Feb 12, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 04, 2019
                                Delhivery Customer Care's response
                                Hi,

                                We are sorry for the unpleasant experience you had with the product. Delhivery being a logistic partner of your merchant is only responsible for shipping your product. Please contact your merchant for Replacement/Refund related query.

                                Thanks & Regards,
                                Team Delhivery
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                                  D
                                  deepakgoelntpc
                                  from Tezpur, Assam
                                  Jan 3, 2019
                                  Resolved
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                                  Resolved

                                  Address: 825301
                                  Website: DELHIVERY

                                  This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
                                  In the evening i had received a call from sh. Amit from delhivery and i had narrated each and every thing to him and requested him to not to transfer the payment to the concerned regarding the parcel.
                                  The above mail was sent to delhivery on 14.12.2018, however as on date no action has been taken.
                                  Feb 7, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 03, 2019
                                  Delhivery Customer Care's response
                                  Hi,

                                  We sincerely understand your concern and look forward to assist you, however we have failed to track any shipment from amazon with your registered phone number ([protected]). Request you to please share your AWB number with us, so that we can act on it.

                                  Thanks & Regards,
                                  Team Delhivery
                                  My power bank not support any mobile not power button on off pls my problem is solve iam poor man one one money collect

                                  delhivery-deepak goel-9650992035 - Comment #3313896 - Image #0
                                  rajeev jaiswal rajeev's reply, Dec 28, 2018
                                  Power bank not support any mobile low Quality power buttom not on off
                                  Cash on delivery
                                  [email protected]'s reply, Jan 4, 2019
                                  Sir I m order bridal lehnga but my parcel in a saree...Plz return this parcel.
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                                    Kiran jo joseph
                                    from Kottayam, Kerala
                                    Jan 1, 2019
                                    Resolved
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                                    Resolved

                                    Address: Kollam, Kerala, 683513

                                    I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly and i’m not sure if they are even going to deliver my tv. My tv tracking number on delhivery is[[protected]].
                                    Feb 3, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 02, 2019
                                    Delhivery Customer Care's response
                                    Hi,

                                    We apologize for the prolonged delay. We regret to inform you that your Pincode is not served by us and hence we can't extend our help in this regard. Please contact your merchant to close this issue.

                                    Thanks & Regards,
                                    Team Delhivery
                                    I ordered Samsung galaxy j7 back cover but I received wrong cover numbers of time call customer care but i didn't get any response
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                                      srikanthvs
                                      from Amalapuram, Andhra Pradesh
                                      Dec 28, 2018
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                                      Address: Gurgaon, Haryana, 122002
                                      Website: www.delhivery.com

                                      I ordered wright wr 800 condenser microphone (Blue-new) on amazon. They sent it through delhivery on 21th december.
                                      Delhivery sending it to wrong address. Again it come back to hub. Again they send. This process goes on continues for 6 days. Today is 28th december.
                                      I must have said to the seller to deliver it through speed post india. I have never seen this much of worst delivery service by any company. Delhivery you spoiling the name of what you put to your company.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Dec 28, 2018
                                      Updated by srikanthvs
                                      my tracking id is[protected]
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                                        ayaanhemant patel
                                        from Visnagar, Gujarat
                                        Dec 25, 2018
                                        Resolved
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                                        Resolved

                                        pf number and employee code not received.

                                        Address: Ahmedabad, Gujarat, 380008

                                        My self hasmukh hirabhai patel, had worked in delhivery / ssn logistics from the period march 2014 to jan 2015, i was working as assistant branch manager at rakhiyal office (Ahmedabad) and after that bapunagar office (Ahmedabad), till my tenure company neither gave me pf number nor gave me employee id, company deducting my pf but i yet to provided the pf number, i also visited the company office from my nearest place but hr clearly denying...
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