Claimed

Delhivery Complaints & Reviews

1
Updated: Nov 5, 2026
Complaints 3885
Resolved
526
Unresolved
3359
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 180

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sukesh5687
from Ernakulam, Kerala
Jun 12, 2019
Resolved
Report
Copy
Resolved

Two weeks before i ordered some products through amazon app. They sent the product through Delhivery Courier service But till now in didn't get my product . They are purposefully delaying the delivery by saying some silly reasons like "forgot to take the product", "vehicle is breakdown" etc.

Could you please take necessary action against this and help me?

Tracking ID:[protected]
Jul 15, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2019
Delhivery Customer Care's response
Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery
Jun 14, 2019
Updated by sukesh5687
Hello,

It is not yet delivered to me. Dou you have any ETA for the delivery?
Total call logs made by me to delhivery customer care no reply from there side.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nilanjana patra
    from Delhi, Delhi
    Jun 11, 2019
    Resolved
    Report
    Copy
    Resolved

    The delivery person came on 2nd of June and picked up my BOAT bluetooth speaker.
    I gave him my speaker, and then he came back in 2 hours asking for charger, which i gave.
    He didn't give me any receipt of this.
    Later on he called saying he needs the bill and would come to take the bill. I said ok, please come on Wednesday.
    But the person did not come and neither is he picking up calls. He also marked my pickup as cancelled. This person still has my speaker and charger.
    His number is :- [protected]
    I complained to the Delhivery team but there is no response. They just said they are looking into this with ref number- 315326

    My invoice ID is : AWB[protected]
    Jul 14, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jun 11, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

    Thanks & Regards,
    Team Delhivery
    My return product didn't take .nobody called me and I want to get the refund as early as possible.i gave this complaint on Jun 4.when I am called in the customer care always telling within 24 hours time.but I want to get my monetly.
    The delhivery services at kohima is too unprofessional...information to the costumer was never provided.Delivery is also often delayed.The costumer services at the main office would always provide unnecessary excuses .
    Return this parcel immedietly poor eeference by this comapny
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nasy39
      from Hyderabad, Telangana
      Jun 8, 2019
      Resolved
      Report
      Copy
      Resolved

      I ordered a laser printer through flipkart and was scheduled to get it by 6th june, however the shipment reached my nearest hub by 3rd june and was out for delivery on 4th june but it was not delivered nor the courier guy made a call, but on tracking website shows they made an attempt which is completely false and misleading, I raised this issue to flipkart but received no fruitful answer, and still I am been forced to wait unnecessary to receive the shipment with no further updates, please request you to take necessary action for such unpleasant service.
      Thanking you
      Abdul Naseer
      [protected]
      Jul 11, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jun 10, 2019
      Delhivery Customer Care's response
      Hi,

      We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

      Thanks & Regards,
      Team Delhivery
      Hlo sir.. I m from naani fashion.
      I am sending shipment thru delhivery.. And they are deducted money by adding fake weight..
      When I ask them then no answer from them..
      This is heppening from last 15 days

      Delhivery executive number
      [protected], [protected]
      Wrong smartphone was provided
      Swipe smartphone was provided instead of iPhone 6s plus
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AMIT@08
        from Kolkata, West Bengal
        Jun 4, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Darjeeling, West Bengal, 734005

        Dear sir
        In want to inform you that yesterday dated 03.06.19 a message was for delivery at around 2 o clock p.m but by evening a call came that today it will not be delivered we will deliver on 04.06.19.Then again on 04.06.19 a message came around 11 o clock that it will be delivered but it is not yet delivered and I am not the answer from the agent when it will be delivered .Sorry to say but it's a poor service
        Jul 12, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jun 06, 2019
        Delhivery Customer Care's response
        Hi,

        We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

        Thanks & Regards,
        Team Delhivery
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jadhavgiri00
          from Delhi, Delhi
          Jun 4, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: APMC MARKET DELHIVERY office, Davanagere, Karnataka, 577004

          Hi.. I'm girish n
          I booked oneplus 7 pro but wrong item sent there send from amazon box in this box bill is changed, in side this box don't have any bill, i need refund my money please or return this product. I'm uploading video please watch.. Sir please return my money please... I pay for this 15, 000 rs already paid... This my contact number [protected] please take action. Thank you.
          +1 videos
          Jul 10, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jun 07, 2019
          Delhivery Customer Care's response
          Hi,

          We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

          Thanks & Regards,
          Team Delhivery
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gouthamprabhu
            from Calicut, Kerala
            Jun 3, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Beodanpura Karol Bagh,Delhi, 110005

            Hi,
            I want a refund of aproduct i recieved
            I ordered a ahifi wireless earbuds
            With 100 hours playtime ambient mode, bluetooth 5, noise cancellation, waterproof
            Of rs.1999
            Tracking id[protected]
            I got a i 7s tws bluetooth
            Which is malfunctioning.. I want a refund or a replacement of the original product which i ordered.. Please take actions fast
            Jul 6, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2019
            Delhivery Customer Care's response
            Hi,

            We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

            Thanks & Regards,
            Team Delhivery
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Smita2313
              from Buldana, Maharashtra
              May 27, 2019
              Resolved
              Report
              Copy
              Resolved

              Order# awb[protected], this was to be delivered on 23/5/2019, however still not delivered.
              Contacted customer care thrice for status update, they promised it would be delivered today morning (27/5/2019) on priority. I repeatedly asked them to deliver before 2:00pm, however still not received it.
              I am unsure if they actually have the order or they have misplaced it and they are just making an excuse.

              E-mailed them many times, received no response.

              Pathetic service.
              Jun 28, 2019
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              May 28, 2019
              Delhivery Customer Care's response
              Hi,

              We apologize for the prolonged delay in delivering your shipment. Hope you have received your shipment.

              Thanks & Regards,
              Team Delhivery
              I am ordered a smart watch and head phone compo but I have didn'get the watch The watch is missing.
              Abhijith Kukku's reply, May 25, 2019
              Product missing
              I have ordered for sweater through club factory, this tracking showing that consignment delivered on 28.05.2019, but i am not yet received the consignment only .

              and i sent complaint mail to [protected]@delhivery.com and no response, i call to customer care no no response

              pod no[protected]
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shiva reddy koti
                from Delhi, Delhi
                May 27, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: New Delhi, Delhi

                I had booked 'Apple Airpod' from a seller saw in google ad and and chosen the cash on delivery (COD) option. Subsequently I got confirmation call from
                mobile no. [protected].

                Finally I received the consignment from Delhivery on April 30, 2019. I paid 3000 rupees to the Delhivery delivery guy.

                Following are the details available on invoice:

                Invoice No:1494 dated[protected]
                AWS:[protected]
                seller address: [protected]@outlook.com, Delhi-16

                But the product which I received was i7S TWS Airpods and a set of playing cards. (not Apple Airpods)
                I immediately mailed seller using above mail address but there was no response.
                I complaint the delhivery about this, since it is cash on delivery order they could stop the payment to the seller or give some proper contact details of the seller.

                But they refused and it seems they are knowingly supporting the seller and hiding seller information.

                regards
                Jun 28, 2019
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                May 28, 2019
                Delhivery Customer Care's response
                Hi,

                We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                Thanks & Regards,
                Team Delhivery
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Roni Krishnan
                  from Delhi, Delhi
                  May 22, 2019
                  Report
                  Copy

                  Address: 695003

                  I have orderd a posution correction belt. Now when the product arraived it was of substandard quality, it doesnt look any similar to that shown in photo and some different colour.. I want to give it back and collect my money back.
                  Money given was 900 for something that wont cost anything more than 100.

                  Awb[protected] was the delhivery courier number

                  Redcrate order number #rc214823
                  Delhivery customer support has been notified about the posted complaint.
                  Very very bad company
                  I'm not satisfied with company
                  I have purchased portable air conditioner
                  But it is not affected
                  It is delivered to me on 18th may 19
                  I want my refund
                  Order no MSE19169
                  geeta kumari jha's reply, May 22, 2019
                  I have emailed many times to [email protected]
                  Bt no reply from company side
                  Product delivered vide AWB NO.[protected] IS DIFFERENT FROM MY ORDER KINDLY RETURN OR REPLACE IT, The quality of the product is also very poor
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kajalkiran15
                    from Gurgaon, Haryana
                    May 19, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New delhi, New Delhi, Delhi, 110003

                    Return the product..the product has low quality.. please refund my money
                    This clothes does not look like as I wanted..very rough quality.. waste of money..and the amount of money is 1299 ..it's not fare I pay for this rough product 1299 . This product price should be 120 .. please refund my money back as soon as possible.. very low quality of the product of your package
                    Jun 26, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    May 20, 2019
                    Delhivery Customer Care's response
                    Hi,

                    We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                    Thanks & Regards,
                    Team Delhivery
                    I ordered a top of W for Woman from TCNS which received through Delhivery. Due to size issue I raise a return request. But without picking the top Delhivery shows that it was damaged. The top is unused and with all tags is still lying with me. I paid 950/- in cash.
                    Beware of such fraud company and don't but anything from them.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      Fk6888
                      from Mumbai, Maharashtra
                      May 19, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Jhumri telaiya koderma Jharkhand cd colony, Koderma, Jharkhand, 825409

                      Sir,
                      I have ordered for combo of new fashion slim denim shirts for men for 1099 cod. And received the product on 15/5/19. Instead of denim shirts combo i have received neon coloured cotton shirt with low quality fabric... Please return the product and refund as soon as possible... Instead of denim shirt with colours blue, dark blue, grey, and black, i have received neon colours Black, Mehroon Printed, Sky Blue,

                      Order no as on packet ASJ25176
                      Jun 22, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                      Thanks & Regards,
                      Team Delhivery
                      There is long delay in delivery of medlife medicines which I was supposed to get by 7th May 2019. Tracking ID[protected] &
                      Order ID OR9834BV-014A. Pathetic service, no customer support. Everytime my call is put on hold by them.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shiva reddy koti
                        from Delhi, Delhi
                        May 17, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: B 10 IIRS Colony, Kalidas Road, Dehradun, Dehradun, Uttarakhand, 248001

                        I have order and booked apple air pad. The seller has sent me wrong product.
                        The address printed on order was:
                        "[protected]@outlook.com 18 - delhi"

                        Clearly its a incomplete address, i emailed seller at above address regarding delivery of wrong product and return of money but has not received any response.

                        I mailed and given feedback to delhivery but not able to track the seller.

                        Shipment no. Is[protected]
                        Jun 18, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        May 18, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                        Thanks & Regards,
                        Team Delhivery
                        May 27, 2019
                        Updated by shiva reddy koti
                        Not satisfied with you reply. As it is COD, you must be knowing to whom you have paid money and by not sharing this information you are protecting the fraud.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Ditu1308
                          from Jalpaiguri, West Bengal
                          May 13, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Website: www.delhivery.com

                          The worst courier service. These guys are such a fraud. I had an order from flipkart to be delivered today and I recieved a message both from flipkart as well as from the courier partner that the shipment is out for delivery. But the next moment I recieved an sms stating that I have cancelled the order from my side wheras I havent done anything like that. He has not even contacted me and the provided number is unreachable. They are such useless courier providers. Kindly escalate this concern. I expect immediate response and delivery by today itself.
                          May 15, 2019
                          Complaint marked as Resolved 
                          The parcel was delivered today, i.e. on 15 May, two days after the expected delivery date.
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                          Thanks & Regards,
                          Team Delhivery
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jyoti.pwt
                            from Mumbai, Maharashtra
                            May 7, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Thane, Thane, Maharashtra, 401107

                            I had ordered a laptop which was couried by delhivery (Awb no. :[protected]. There was absolutely no communication from your executive side for delivering laptop. My mobile is on and absolutely reachable. And address is also very simple and traceable.
                            Comments updated in not delivered is that i was not reachable which is absolutely false. And i’m very serious to escalate this matter to customer forum and legal department as information put in comments is absolutely false. It is not acceptable. The consignee is available still your delivery executive is misguiding by putting incorrect information. There was no attempt of delivery on monday, 6th may 19 nor on tuesday, 7th may 19.
                            We are not sure about delivery of this laptop is happening or not. Also company is unethical and unprofessional with no service attitude.
                            Jun 8, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            May 08, 2019
                            Delhivery Customer Care's response
                            Hi,

                            We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                            Thanks & Regards,
                            Team Delhivery
                            I don't get the iPhone in the box there is 2 watches in the box so I request to give my refund to mi
                            Delhivery is tieing up with the fake product sellers nd they are not responding about product deliverd to the customer's...so...plz don't accept parcel by paying advance money...they are cheating us...
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ams2
                              from Solapur, Maharashtra
                              May 3, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              I placed an order with nykaa on 22nd april and on 23rd april it was shipped with delhivery. It was supposed to reach me on 27th april. Awb no[protected].
                              I have given calls to delhivery in regards with this and everytime they're telling it will reach me in 48 hours but its not happening. For over a week my shipment is at their bhiwandi branch. As per them they can not reach to bhiwandi branch because of some operational issues. 1st of all for pune to solapur shipment why they sent the product to bhiwandi and 2nd thing is how can you claim that you cant contact your own branch over any issue. It is not acceptable.
                              May 8, 2019
                              Complaint marked as Resolved 
                              They never contacted me even after complaint. But they actually started working on my shipment only after this complaint was made against them. Thanks
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2019
                              Delhivery Customer Care's response
                              Hi,

                              We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                              Thanks & Regards,
                              Team Delhivery
                              May 04, 2019
                              Updated by Ams2
                              On 3rd May evening, they have printed a barcode for my shipment at Bhiwandi. Other than that nothing has happened. And yes at least they cared to update something on their website which they were not updating since 25th April.

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Atharva Rakshe
                                from Mumbai, Maharashtra
                                May 2, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Panchavati pashan, 411008

                                Track i'd[protected]

                                Right after buying the realme 3 pro i got a
                                Notification saying i will get the product in 5 to 7 day and since i'm leaving town i called the delhivery to let them know that i need the product as fast as possible and that i'll even pick a up from their branch in pune,, so they said they will send asap, it's day 4 now i product is still in haryana it haven't even moved, this time they cut the call while i was on hold, really disappointed with this service, can't even give the product on time and doesn't care about the consumers needs i hope someone will see this complaint and take some actions this is truly irritating and i might never order from this service again
                                Jun 3, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                May 03, 2019
                                Delhivery Customer Care's response
                                Hi,

                                We sincerely apologize for the inconvenience caused. We have escalated the issue to the concerned team and will ensure that your complaint gets resolved at the earliest.

                                Thanks & Regards,
                                Team Delhivery
                                The item I have received . It's differ from I orederd.. so I want to return item .pls accept my request..
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ritesh dash
                                  from Mumbai, Maharashtra
                                  Apr 30, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: AT/PO- BIRMAL, VIA- BARPALI, P.S.- BARGARH, Bargarh, Kosala, 768029

                                  I had order a f&d speaker having price 5349 on dt - 19/04/2019 afrom flipkart and flipkart shown the delivery within dt 24/04/2019 but later on it was rescheduled to dt. 29/04/2019. My flipkart order id od[protected] and delhivery id is awb[protected].. But suddenly one message came from delhivery courrier that, your product has been delivered on dt 26/04/2019 at 11.13pm (Night) but actually the product was not delivered to me.. After that i repeated complaints made with flipkart and delhivery, delhiver customer care person told that yhe matter will be shut out in 24 hours but after 48 hrs matter not solved.. Then i again called to customer care and they told same time 24 hours again but then after a clled come from local delhivery office staff and told me to come and take your parcel.. They dont want to give parcel in home delivery... So kindly llok into this matter..
                                  Jun 3, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 30, 2019
                                  Delhivery Customer Care's response
                                  Hi,

                                  We sincerely apologize for the inconvenience caused. We have escalated the issue to the concerned team and will ensure that your complaint gets resolved at the earliest.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    artisawant
                                    from Mumbai, Maharashtra
                                    Apr 25, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Kalachowki, Mumbai City, Maharashtra, 400033

                                    I have one reverse pickup airway bill no.[protected] which has been against my shipment of lifestyle. Pick boy gave wrong information and collect my another product of myntra. I have called in customer care they are very irresponsible people. They dont wish to help whereas product is even not reached at branch they told me to collect my product at their branch. How pathetic response evenif the mistake was their they dont wish to help in anyway. Please help me at earliest into this matter. I have never seen such pathetic service of any courier comapny. This is versed courier in mumbai.
                                    May 26, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 25, 2019
                                    Delhivery Customer Care's response
                                    Hi,

                                    We apologize for the inconvenience and delay in responding to your complaint. We were looking forward to resolve your issue first and then respond. As per your telephonic conversation with our representative, we believe that the issue stated in your escalation has been resolved.

                                    Thanks & Regards,
                                    Team Delhivery
                                    To anonymous author

                                    It is impossible to verify the public complaint, and nobody has a duty to reply on the complaint,
                                    - which author is anonymous (no full name, no address, no e-mail )
                                    - where there are no facts with place and date, preferebaly with time
                                    - where the authot is unable to attach the payment document receipt of ICICI Bank.

                                    The payment has to be done based on the invoice.
                                    If no invoice has been received by you, it is unclear, what you had paid for.

                                    The fair court can award legall proved losses, unpaid compensation and paid fees by final judgement, if any.

                                    Sr manager for ICAO irregulations matters
                                    Aryan engineers ltd
                                    e mail for requests with documents: aryan(at)vivaldi.net
                                    where (at) = @ .
                                    At-Baripada, Po-Baripada, Dist-Mayurbhanj, Odisha, India, pin-757002
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      swaminathant
                                      from Chennai, Tamil Nadu
                                      Apr 19, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Hi all,

                                      Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

                                      The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

                                      But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

                                      I haven't informed him about to do delay delivery. But he and hist delhivery team have taking decision on their own. Really frustrated by the delhivery guys.

                                      I have called customer support daily and asked for update every time they have telling wait for 24 hours and we will call back you. But really no call back and no more progress.

                                      Guys i really telling don't use this courier service its one of the worst courier server i have ever seen.
                                      May 25, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 19, 2019
                                      Delhivery Customer Care's response
                                      Hi,

                                      We sincerely apologize for the prolonged delay and the remark updated on our system that doesn't have your consent. We have escalated the issue to the concerned team and assure you that delivery of your shipment will be done at the earliest.

                                      Thanks & Regards,
                                      Team Delhivery
                                      Apr 19, 2019
                                      Updated by swaminathant
                                      Yes your guys are telling the same thing again and again for three days whenever i'm calling your customer case.

                                      Really worst case you are guys providing support to customer. You guys are money minded. Not based on customer service.

                                      Worst delivery guys i have ever seen.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        swaminathant
                                        from Chennai, Tamil Nadu
                                        Apr 19, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Hi all,

                                        Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

                                        The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

                                        But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

                                        I haven't informed him about to do delay delivery. But he and hist delhivery team have taking decision on their own. Really frustrated by the delhivery guys.

                                        I have called customer support daily and asked for update everytime they have telling wait for 24 hours and we will call back you. But really no call back and no more progress.

                                        Guys i really telling don't use this courier service its one of the worst courier server i have ever seen.
                                        May 20, 2019
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 19, 2019
                                        Delhivery Customer Care's response
                                        Hi,

                                        We sincerely apologize for the prolonged delay. We have reverted to another complaint received from your end regarding the same issue. Please refer to our response shared on your previous complaint.

                                        Thanks & Regards,
                                        Team Delhivery
                                        Tracking no[protected]

                                        I had called the customer t check my shipment. I was advised that I will receive the shipment today. I have not received a call as yet, though it shows on tracking as 'customer call placed at 14:29. I have not received any call until now.

                                        Kindly confirm my shipment.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit