Delhivery Complaints & Reviews

Reference ID : 2377
ORDER ID : 1648207
Tracking ID :[protected]
Order Date : 01/11/2018

The package was picked up on 11-Jan'18 from Kolkata for return to the merchant "Clock.co.in", Rajendra Place, New Delhi. Courier was received at return city New Delhi on 15-Jan Monday at 4:19pm. But thereafter no update in last 7 days. The package is neither delivered to consignee nor any update is given in delhivery courier tracking.

I am following up with Delhivery courier customer care, but every time they are saying matter has been escalated to higher level and the package will be delivered within next 24 hrs. But no result could be achieved till now as on 22-Jan'18.

It is now really a matter worry, why the consignment is not getting delivered ?

I request this forum to kindly escalate my complaint to the highest level of Delhivery Courier and kindly help me to get my package returned to the merchant immediately WITHOUT ANY LOSS OR DAMAGE TO PRODUCT.


Regards
Sandip Sain
M: 0-[protected]

I also ordered refollium the above one for rupees 1880 30 day trial pack... Now I got a message that it is only a hair health support capsule You have to bay ultar dht blocker of refollium and then it will work together and then automatically placed the order of 1270 and said me to pay by Cash on delivery I have a very high doubt that they are doing something fishy They are fooling them There are no numbers through which we contact them What will I do know They are not inform about refollium ultra dht blocker any where.
How can I get my refund?

I orderd one floral designer cream & black kurti002-m on January 7, 2018
AWB NO.[protected], , ORDER NO.23939.I recieved that dress on january 12, 2018 on morning which is totally different from which i saw on website(https://www.queenget.com/product-category/kurti/).You are showing different product and sending different one. seriously i checked it for 5-6 times that what they tranfer me exactly..I tried to contact on contact details given by them but they r not receiving.(client no.[protected]).so please i request u to refund my money plzzzz...Take your product and give my money back.

It is regarding[protected], it reached destination city on 08th jan 2018, as per the tracking details the courier was out for delivery on 10th and 11th, both the days i was at home and the phone was switched on. Nobody contacted or turned up. Delhiver team : please deliver the product and contact me if you are actually intending to deliver the product on the contact number mentioned.

Ashish
[protected]

I'am shyamrao sandeep from hyderabad, have received an order of "combo of 5 new fashion brand men's clothing casual long sleeves quality selection shirt with buckles for men", on[protected], when i get the product.. I was surprised that product is different and the quality of products is so cheap... And of different colours... I have paid the amount of 1099, please return this product and provide me my money back...
Order id:oid73565
Order no:[protected]
Awb number:[protected]
And also am attaching my details...
Name: shyamrao sandeep
Naveen deluxe boys hostel
Shere gate,
Kingkoti,
Hyderabad,
Pincode:500001
Mobile no:[protected], [protected]

Abw no[protected] was booked from pune to kudal maharashtra. Estimated delivery date is 30 dec 2017. Parcel reached at location on 30 dec morning. I got message at 1 pm courier is out for delivery. Nobody contacted me nobody reached at my location. Now fake status showing on web that cosignee not available. Don't update fake status if you don't want to deliver products on estimated delivery date. Also don't send fake message that courier is out for delivery.
Thank you

I have order my 2 suit. I get one and another one is misplace... Which dress i get that is totally wrong one and get a cut piece so give me contact abt return policy detail. As soon as possible... My awb number..[protected] and order number.. Qun12859... My amount is rs 758 which i pay to u.. And when i open my parcel that is one produt and too much worst.. That is not good which you are doing with your customers. Your kiteshop shipment is too worst... If you want to do your business do in a loyal wal dont cheat the customers...

I am getting continuous parcel delivery calls from delhivery of a company even when i have never heard about any such company, how can it be expected that i
May have booked any such parcel from any of the company. It seems to be a fraud parcel. I don't know how my exact data went to the company. Delhivery is a reputed company, it should look into such cases and must train the delivery boys to talk a bit mire politely (Must treat customer in a proper manner on call during any conversation).

Kindly we have order a anarkali jacket kurti for woman this kurti size is not perfect so our request is please take this kurti and give us our moneyproce is rs. 530.00 please kindly come and take it and give our money we need our money so please come and take your martial and give money because size is not perfect and it is short so please take it i want my money back and take your material from me so please come fast by today or tomorrow

Date of incident - 16/12/2017

Incident-
Courier staff of delhivary "mr. Basil" is very rude. He was very rude through telephone at the time of asking address. There are so many ways to reach our home so i asked him what is his current location to provide him the nearest route, that point on he was yelling for no reason. Because of this person we had to go all the way to the local office and collect the product.

Hello
This is about the order s08750683, which i have made on club factory, as on 1st dec 2017. Today, i have received the pack including all the items of my order except one. One item is missing, item name is "the eiffel tower pandent" costing rs. 800.17/-. I looked at the club factory parcel packed, it was torn. The delivery person was already gone, when i looked into the packet.

Kindly help me in this matter. And do the needed.

Regards,
Pooja kataria
[protected]
[protected]@gmail.com

The courier company was unprofessional and lying to customer that customer denied to deliver the medicine. The delivery was out for delivery on 07-Dec 10 AM. But they did not able to delivery it before 07 PM same day. And when contacted to the customer care they said that it will be delivered in next 2 days. Since the consignment was reached to the city on 5th December and does it really need 4 days to deliver a product in a 10km range/area. It was urgent to deliver the medicine on time.
Delhivery toll free number:- [protected]
Consignment AWB No:[protected]

Docket number[protected]
Rashmi rohit

Pathetic customer services you provide delhivery.
First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
What the hell??
I'm on my phone all the time when did you guys couldn't get me???
The only call i received was the call that said my request has been completed.
All updation of my docket has been done so i need my docket on time.

I ordered for a black kurti top with awb number[protected] and order id #5086, the product i have received is of very worst quality, they is no return option shown in our website but earlier it was mentioned to be available. I need to return the product make it as soon as possible, or give me the proper product that i ordered for. They even dony have proper contact number.

As the delivery person called me in d morning n he told he is on d way to deliver ma product... But he did not com at all later i called he told i returned as there was no place to com... He behaved so badly... My awb number is[protected]... I haven't received d product but he has given the status as delivered wtf... The delivery person number is [protected]

I had done shoping from club factory the order was coming through delivery the order had reached mumbai one week before from that time they are just not able to deliver our order after calling them severel times we are not able to received our order and now it is showing delivered in order tracking but we have not yet received our order. Inspite of saying them we have not received our ordered and it is showing delivered they are like wait for this much time and all. Pls help we are really stress about our thing

Hi team,

My self satender tyagi and my bank account no is [protected], i seen my balance has been deducted rs.619.50 dt on 13-nov-17.

Please do the credit the same amount

Kindly find below details :-

Date13 nov 2017
Withdrawal619.50
Cheque/ref no. Mir[protected]
Narrationinter-brn cash chg incl gst 301017-mir[protected]

Thanks
Satender tyagi
[protected]

I ordered a bangpack twice from flipkart and delivery was supposed to be done by delhivery courier service and. I have given the address of my home and was accepted by flipkart. At the time of delivery the delivery boy asked to come to a place 5 kms away and to collect it as i was unable to pick it they cancelled the order themselves without my knowledge. This done by them twice and i lost both my orders and wasted about 15 days.

The behavior of the delivery boy is mostly disappointing. He talk rudely and also his way of talking is too bad. So dear team please appoint good associate who are kind to customer. Seriously very disappointing. I give a suggestion to all the e commerce website that never use this courier service for their customer. Also i mention the no of the courier boy whose behavior was rude ([protected]).. Never ever use this courier service (https://www.delhivery.com)

I had given an order (Order no:[protected]) in paytm. On 28/10/2017 i received one message from im-dlhvry that my order is out for delivery. I waited till 30/10/2017 but no one contacted me. They simpley updated satus as consignee not available. Then i searched in internet and found kakinada delhivery office phone number. When i called them, they are saying that my order is went to wrong place, if they sent that order to kakinada, they will deliver it. I noticed the same thing to delhivery customer care by email. They said that my order will reach to my address in 24hrs. But not received. Again yesterday i received one message that my order is out for delivery but till now no one is contacted me and my order is not recived. Its very urgent order. But they are playing with me. This is the second time i am facing problem with this courier service