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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 180

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A
Amrendra Sah
from Ahmedabad, Gujarat
Jan 28, 2019
Resolved
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Address: Khargone, Madhya Pradesh, 451001

Order No: 21591-Waste material pieces of clothes received in place of designer kurties regarding.

This is for your information that I have received waste material pieces of clothes in place of designer kurties (white, multicolor, magenta) dated 24/01/2019.
Please stop payment to Tip Tip In comp. & refund my money Rs.1832/-

Encl.

Photos & video of received material and packing packet.
Amrendra Sah
44, Tagore park, Behind sundram hotel, Khargone
Pin-451001
M.P.
Mob.-[protected], [protected]
+1 videos
Mar 1, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. Please contact your merchant for any replacement / refund related query.

Thanks & Regards,
Team Delhivery
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    N
    Nithya Nambiar
    from Bengaluru, Karnataka
    Jan 28, 2019
    Resolved
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    Resolved

    I had ordered a pair of foot wear (Allen solly beige ballerinas) from allen solly website. I had not got any delivery information or calls on the same. But when i checked the allen solly website, it says its been delivered when its actually not.

    I went ahead and checked the delhivery website and tracked my shipment with id : awb no.[protected]Delhivery)

    And was so shocked to see a delivered status was 'delivered' as i did not receive a call nor actually took the product. There are several cctc cameras around which could easily help understand it was a fake delivery.

    Request delivery team to take action and ensure my delivery happens as promised.

    There is zero response over the helpline number. I spent so many days trying to reach out to you over call.

    Kindly help resolve at the earliest.

    Thanks!
    +2 photos
    Feb 28, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jan 28, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. We have escalated your issue with the concerned team and someone from our end will connect with you shortly.

    Thanks & Regards,
    Team Delhivery
    Verified Support
    Jan 28, 2019
    Delhivery Customer Care's response
    Hi,

    We tried to connect with you on your registered number but found it to be Switched Off. Please share us any other phone number or email id through which we can connect with you.

    Thanks & Regards,
    Team Delhivery
    Feb 02, 2019
    Updated by Nithya Nambiar
    Hi team,

    Please reach out to me on +91 [protected] or [protected]

    Thanks
    Jul 16, 2019
    Updated by Nithya Nambiar
    No resolution
    My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
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      S
      Sherin Manzoor
      from Ernakulam, Kerala
      Jan 28, 2019
      Resolved
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      Resolved

      Sir,
      Order was received today but the size which we opted was xl but while opening the packet the size was m not only that the colour was also different and the structure also... The slim lift came was like shorts but we choosed like panty...
      I am ready for an exchange... So please do the needful as soon as fast as possible.. Which will make the customers happy and buy more things from online...
      Feb 28, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jan 28, 2019
      Delhivery Customer Care's response
      Hi,

      We are sorry for your shopping experience. Delhivery is a logistic partner of your merchant and so we do not have the authority to validate the product quality or size and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.

      Thanks & Regards,
      Team Delhivery
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        M
        from Lucknow, Uttar Pradesh
        Jan 27, 2019
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226003

        My tracking id[protected] is this.
        My product to be delivered on 27jan 2019 i waited for it whole day long
        As no contact number of the delivery person available
        Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
        Delivery person said to deliver it 20-22 mins, i said ok but try fast.
        At 20:30 i contacted him again n he started making excuses n said u said dont come n all fake excuses
        Ultimately the delivery man came at 21:05 i denied to take this as it is of no use
        Now after tracking my order again i find that it is said by me to delay delivery now it is to be delivered on 28 jan 2019
        How unprofessional attitude is this
        N no correct information about the status of customer response.
        Mar 1, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jan 28, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will definitely work on the gap shared by you.

        Thanks & Regards,
        Team Delhivery
        It not exactly in shown in order ... Not starting propper and working
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          M
          mukesh_zen
          from Silvassa, Dadra and Nagar Haveli
          Jan 27, 2019
          Resolved
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          Resolved

          Address: 396230

          The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi".
          They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details).
          They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is medical shop on same location.
          +3 photos
          Feb 28, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2019
          Delhivery Customer Care's response
          Hi,

          Delhivery being a logistic partner of your merchant, doesn't advertise with regards to product on any platform. Being a logistic partner we do not have the authority to validate the product quality and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.
          Please do contact us, if we have missed in addressing any of your query.

          Thanks & Regards,
          Team Delhivery
          All the payment were cash on delivery all given to Delhivery courier.
          It is questionable if they can not provide the fraud merchant information.
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            B
            Birender Si
            from Visnagar, Gujarat
            Jan 25, 2019
            Resolved
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            Resolved

            Address: Vadodara, Gujarat, 391745

            I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm) in reached kolkata (Wb) and dispatched to next location on[protected].45am).

            I call amazon many times to see in this matter but they say they are unable to track the parcel since its third party delivery platform.

            First they said that any how deliver the package on[protected] now say that wait till[protected] after that they (Amazon india) refund may amount back (However not cancel my order till now).
            Mar 1, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jan 28, 2019
            Delhivery Customer Care's response
            Hi,

            We apologize for the prolonged delay and the inconvenience caused to you. We have escalated the issue to the concerned team and will keep continuous track on your shipment. We are looking forward to get this delivered within 24 hours.

            Thanks & Regards,
            Team Delhivery
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              J
              Jeshana Neng'za
              from Imphal, Manipur
              Jan 23, 2019
              Resolved
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              Resolved

              Address: West Garo Hills, Meghalaya, 794001

              I have ordered many items in the month of december and delivery date was between 12th to 17th january and today it is already the 23rd of jan. I have complained about it already and it was said within 48 hours they will deliver it but its already the 4th day. Many of my friends have been facing problem with delhivery. They sometimes do not even make calls or send messages or even try to deliver and they send the item back to origin without informing the owner.
              Feb 23, 2019
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Jan 23, 2019
              Delhivery Customer Care's response
              Hi,

              We apologize for the inconvenience caused. Please share us your shipment's AWB number(s), so that we can look into the same and resolve the issue at the earliest.

              Thanks & Regards,
              Team Delhivery
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                S
                Sagar Arakala
                from Hyderabad, Telangana
                Jan 22, 2019
                Resolved
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                Resolved

                Address: Hyderabad, Telangana, 500008
                Website: www.delhivery.com

                I have ordered extreme flier micro drone 3.0 by cash on delivery of 1599/- on 16 january 2019 and i have received the courier on 21st january 2019 when i have opened it then i saw a men's purse in it"which will costs around 30 rupees. I was shocked and called delhivery costume care people they are not even bothered about the costumer they told that search in google and contact seller we cant help on this so please take necessary action on these people not to do this kind of scams again with any one awaiting for the response from you.

                Thank you
                Sagar. A
                [protected]
                +4 photos
                Feb 24, 2019
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Jan 22, 2019
                Delhivery Customer Care's response
                Hi,

                We apologize for the inconvenience caused. Delhivery being a Logistic partner to your merchant doesn't have the authority to check your shipment content. We request you to please connect with your merchant for replacement/refund related query.
                Appended below are the details:
                Email id - [protected]@gmail.com
                Phone # - [protected]

                Thanks & Regards,
                Team Delhivery
                I have received a product on 21.01.2019 and It was Brocken. I have been paid. Please take this product and give a new same one
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                  K
                  Kalyan Bepari
                  from Kolkata, West Bengal
                  Jan 17, 2019
                  Resolved
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                  Resolved

                  Address: 743252

                  Hi,
                  I book a product from amazon, which was delivered by your courier service. On 14th jan 2019 it was reached at the nearest center (Habra) to the delivery address. I got 2 missed call at afternoon on the same day and certainly, a message came to my mobile "our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1mcpl11mpwe". So, i tried to call back. Every time they dropped the call. After 5 to 6 attempt, someone received my call and confirm for next day delivery. When i asked about the missed call and msg, he just dropped the call again. Since then, there has no communication from your site, even no one try to present to the delivery address till today. I am completely fed up about the service provided by you. Even i complain twice on your website, but no response.
                  Delhivery awb[protected]
                  +1 photos
                  Feb 19, 2019
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 18, 2019
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the prolonged delay. We are looking forward to deliver your shipment at the earliest.

                  Thanks & Regards,
                  Team Delhivery
                  It is not working properly and is not same as shown in site ...sooo reee fund plssss .. when am order that item good for looking but now using ... .. but I don't know how to use that smart watch and one additional battery is in box along with watch and watch don't on still it is in charging how can I use it plssss

                  yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #0
                  yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #1
                  yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #2
                  yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #3
                  yet to deliver my package track id 1337163148602 - Comment #3333230 - Image #4
                  Sunkesulabhaskar's reply, Jan 22, 2019
                  My order is 5425331 and AWB1348619972384 return order
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                    A
                    Abhishes KC
                    from Ranaghat, West Bengal
                    Jan 17, 2019
                    Resolved
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                    Resolved

                    Address: West Sikkim, Sikkim, 737121

                    Your service at soreng, west sikkim india is not delivering any product at given address and he ask everyone to come at his office and receive... Please if you cant deliver order then dont take them.. Other couriers have good delivery system then yours. We dont pay delivery charges just to go and recieve our parcel by ourself. Take this into notice and change your delivery boy at this place.
                    Feb 17, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 17, 2019
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the inconvenience caused. Please share us your AWB number so that we can address the issue at the earliest.

                    Thanks & Regards,
                    Team Delhivery
                    I have received a product vide order no[protected]. It was broken. I have already been paid the value of this product. Cindy replace a new one.

                    no delivery at given address - Comment #3331862 - Image #0
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                      O
                      from Morjim, Goa
                      Jan 10, 2019
                      Resolved
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                      Resolved

                      Address: 415712

                      The product is order in male shirt but product is delivered in female kurta im not happy in this product. The product quality is low and im not happy this product and services. This is not good i didn't got it that until the product please product is refend thats it and please refund the cash by this product deliver that time
                      Regard
                      From rakesh mane
                      Feb 15, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant doesn't have the scope to gauge the product shipped versus ordered or the product quality. Please contact your merchant for any replacement/refund related query.

                      Thanks & Regards,
                      Team Delhivery
                      I have ordered for speakers which is 1600 but received a fake product which costs just 400.i need to return my order .otherwise i will complaint to consumer rights regarding to fake product.
                      Order Id:Gpt37165
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                        R
                        Rakshith TC
                        from Jangaon, Telangana
                        Jan 6, 2019
                        Resolved
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                        Resolved

                        Address: 560100
                        Website: getcell.in and delhivery.com

                        Hi

                        I am rakshith. T. C. As i received the wrong product on 04/1/19 that is returned by someone and return letter also present in the inside package as i paid the amount of rs.1750 to the delhivery boy so please refund the amount and pick the order as soon as possible.

                        So please do the needful...
                        Delhivery id : 1366

                        Rakshith
                        Gf1, sapthagiri ratna elegance,
                        Neeladrinagar,
                        Electronic city
                        Bangalore - 560100
                        +2 photos
                        Feb 9, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 07, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the inconvenience caused. Please contact your merchant to initiate pick up request and refund.

                        Thanks & Regards,
                        Team Delhivery
                        Jan 08, 2019
                        Updated by Rakshith TC
                        Hi

                        As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

                        If my amount is not refunded means I will give one complaint to consumer court.

                        Rakshith.T.C
                        Hi

                        As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

                        If my amount is not refunded means I will give one complaint to consumer court.

                        Rakshith.T.C
                        Sir mera product 23 dec ko delivery hua tha mera main pass mobile phone nahi aaya tha maine mi store mai complain kiya tha abhi tak kuch response nahi diya hai 22 din ho gaya hai koyi response nahi diya hai please help sir
                        Mobile no [protected]

                        smart watch - Comment #3325465 - Image #0
                        smart watch - Comment #3325465 - Image #1
                        Pickup request from flipkart accepted but manager of delhivery in rampura Phul branch named as rajan directly says to me they will not pick any of my parcel.. is manager have that authority to say me
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                          H
                          Harsh Saraf
                          from Anta, Rajasthan
                          Jan 5, 2019
                          Resolved
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                          Resolved

                          Address: Hanumangarh, Rajasthan, 335501

                          Dear sir
                          I wish u knowing about attitude of distrutor staff
                          Towards not delivery of product at home...
                          They said that if your contact number is switch of
                          Than we not delivered your parcel and they sent a message (Our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1ezrlxzljue)
                          This message pop up in my mobile, because my mobile is switch off at that time (I just go for school) but instead of saying this. You also went to my address. They never went my address as they if mobile is not ringing so we can’t put your parcel in our bag to waste their time. And also say that i[censored] say that you want to cancel on that case... Why we carry your parcel to your home...

                          So as soon as possible solve this problem. Because they do out of poilcy. As they never went to my home if i didn’t receive their call. They think why we should bring his/her parcel.
                          Your faithfully
                          Harsh
                          From bhadra rajasthan
                          Disct - hanumangharh hm
                          +1 photos
                          Feb 8, 2019
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 07, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the inconvenience caused. As per our records, your shipment has been delivered to you on 4th Jan'19. Please check and get in touch with us for any further assistance.

                          Thanks & Regards,
                          Team Delhivery
                          My loan sanction not approval in my salary account.my address north24parganas.my name Biswanath Naha company name Delhivery pvt.ltd.
                          Pls loan sanction urjent.my loan amount 1.25 lakh.per month salary 12000 rs
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                            V
                            Vishwanti panwar
                            from Dehra Dun, Uttarakhand
                            Jan 4, 2019
                            Resolved
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                            Resolved

                            Hi, i have ordered a tobi travel steamer. When i was using it the water was spilling over cloths and even after keeping it empty the water comes out and it is not functioning properly as the sides of the steamer iron is not properly closed. It is very disappointing product. I want to return this product and want my payment back as soon as possible (Rs.2098). Thank you.

                            Order id - dd82662
                            Feb 12, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 04, 2019
                            Delhivery Customer Care's response
                            Hi,

                            We are sorry for the unpleasant experience you had with the product. Delhivery being a logistic partner of your merchant is only responsible for shipping your product. Please contact your merchant for Replacement/Refund related query.

                            Thanks & Regards,
                            Team Delhivery
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                              D
                              deepakgoelntpc
                              from Tezpur, Assam
                              Jan 3, 2019
                              Resolved
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                              Resolved

                              Address: 825301
                              Website: DELHIVERY

                              This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
                              In the evening i had received a call from sh. Amit from delhivery and i had narrated each and every thing to him and requested him to not to transfer the payment to the concerned regarding the parcel.
                              The above mail was sent to delhivery on 14.12.2018, however as on date no action has been taken.
                              Feb 7, 2019
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 03, 2019
                              Delhivery Customer Care's response
                              Hi,

                              We sincerely understand your concern and look forward to assist you, however we have failed to track any shipment from amazon with your registered phone number ([protected]). Request you to please share your AWB number with us, so that we can act on it.

                              Thanks & Regards,
                              Team Delhivery
                              My power bank not support any mobile not power button on off pls my problem is solve iam poor man one one money collect

                              delhivery-deepak goel-9650992035 - Comment #3313896 - Image #0
                              rajeev jaiswal rajeev's reply, Dec 28, 2018
                              Power bank not support any mobile low Quality power buttom not on off
                              Cash on delivery
                              [email protected]'s reply, Jan 4, 2019
                              Sir I m order bridal lehnga but my parcel in a saree...Plz return this parcel.
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                                K
                                Kiran jo joseph
                                from Kottayam, Kerala
                                Jan 1, 2019
                                Resolved
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                                Resolved

                                Address: Kollam, Kerala, 683513

                                I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly and i’m not sure if they are even going to deliver my tv. My tv tracking number on delhivery is[[protected]].
                                Feb 3, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2019
                                Delhivery Customer Care's response
                                Hi,

                                We apologize for the prolonged delay. We regret to inform you that your Pincode is not served by us and hence we can't extend our help in this regard. Please contact your merchant to close this issue.

                                Thanks & Regards,
                                Team Delhivery
                                I ordered Samsung galaxy j7 back cover but I received wrong cover numbers of time call customer care but i didn't get any response
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                                  S
                                  srikanthvs
                                  from Amalapuram, Andhra Pradesh
                                  Dec 28, 2018
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                                  Address: Gurgaon, Haryana, 122002
                                  Website: www.delhivery.com

                                  I ordered wright wr 800 condenser microphone (Blue-new) on amazon. They sent it through delhivery on 21th december.
                                  Delhivery sending it to wrong address. Again it come back to hub. Again they send. This process goes on continues for 6 days. Today is 28th december.
                                  I must have said to the seller to deliver it through speed post india. I have never seen this much of worst delivery service by any company. Delhivery you spoiling the name of what you put to your company.
                                  Delhivery customer support has been notified about the posted complaint.
                                  Dec 28, 2018
                                  Updated by srikanthvs
                                  my tracking id is[protected]
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                                    A
                                    ayaanhemant patel
                                    from Visnagar, Gujarat
                                    Dec 25, 2018
                                    Resolved
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                                    Resolved

                                    pf number and employee code not received.

                                    Address: Ahmedabad, Gujarat, 380008

                                    My self hasmukh hirabhai patel, had worked in delhivery / ssn logistics from the period march 2014 to jan 2015, i was working as assistant branch manager at rakhiyal office (Ahmedabad) and after that bapunagar office (Ahmedabad), till my tenure company neither gave me pf number nor gave me employee id, company deducting my pf but i yet to provided the pf number, i also visited the company office from my nearest place but hr clearly denying...
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                                    Vishal Bhande
                                    from Nagpur, Maharashtra
                                    Dec 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: 431103

                                    I ordered iphone 6 s from amazon on 10th december so very initially i didn't knew anything about my courier services provider bt when i didn't see any updates about my product on amazon website then i called to customer care executive he told me that the courier service agent is delhivery courier.

                                    I need an explanation from both amazon and delhivery why ther is biggest delay in my order?? Its last location is in dhule?? If it arrives just 2-3 hrs distanmce from my town then why you guyz send towards me??

                                    Why so much delay?? This is not going to be tolerate i need an explanation from delhivery where is my product?? Answer me right now else i have to complaint more my order id is #[protected] and tracking id is[protected]

                                    So tell me where is mine product??
                                    +3 photos
                                    Jan 18, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Dec 15, 2018
                                    Updated by Vishal Bhande
                                    what the f... your are doing with my product since two days you b... u s... why this product pended at yours kannad location i need an answer you such ### buggs ?? whats you doing with my product in kannad ?? have you lost mind ### ?? you ### send me my product now?? i need any explanation ?? where is my product ??

                                    Verified Support
                                    Dec 17, 2018
                                    Delhivery Customer Care's response
                                    Hi,

                                    We apologize for the delay in delivering your shipment. As per our records your shipment has been delivered to you on 15th Dec'18. Please connect with us for any further assistance.

                                    Thanks & Regards,
                                    Team Delhivery
                                    Our Flipkart package with Delhivery AWB[protected] is not delivered because your delivery boy said me come at Hdfc bank but I said that come at my home but he said me I have car so I can't come at your house
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                                      A
                                      Aayush Murudkar
                                      from Mumbai, Maharashtra
                                      Dec 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400097
                                      Website: www.delhivery.in

                                      So let me start from the beginning
                                      I requested the pickup for my parcel on saturday
                                      The delivery guy called my once but i was not able to pic the call so later i called him but he told me that the pickup time was over he cant come today (Saturday), he told he'll come tomorrow (Sunday) but he didnt came that day also then later on monday i called him up to ask if he will be able to pick up the parcel today but he told he cant as he is having his off so i asked if i can go to the office and give the parcel in the office he told yes i can so next day i went in the office and gave them the parcel, that was (Tuesday)
                                      Then i started tracking the packages and it was all well, today (Wednesday) i saw that the packages are out for delivery, and maybe the customer got the mesaage or email, so he called me up that he didnt expected the delivery today (Wednesday) so he didnt informed anyone in his neghbiourhood to collect the parcel amd he went out of city for a day so i told him that u can tell the courrier guy to bring the parcel next day (Thursday) and he'll do it, and then later maybe he got the call amd he informed the delivery guy to delay the shipment, i got a call from the customer that he informed the courrier guy to delay it by a day and he agreed,
                                      And i checked the tracking and it was also updated that the product is been delayed as requested by customer then later in the afternoon i got a call frm my customer he informed me that he got a message saying product delivered, and also an email, but he told me that he didnt collected the parcel, nor any of his neighbour and when i checked the tracking it showed delivered. But you guys from shiprocket are so dumb? That it is clearly shown that the customer requested a delay of 1 day and in 3hrs he collected the parcel cant u see something bad cooking?

                                      I requested to open a ticket requesting the pod

                                      I got the pod

                                      According to me the signatures are fake sir
                                      As my customer didnt attended at parcel and told the delivery guy to deliver the next day you can see it in the tracking details

                                      I got in touch with my customer
                                      My customer told me that he is out of city and he'll will be able to attend the parcel tomorrow[protected]

                                      Then how can he collect the parcel same day at 3:00 pm

                                      See i would like to say that you can check the pod (Proof of delivery)
                                      In that all the signature are different and in one parcel the is not a single signature

                                      Please contact the delivery office and ask them who did they deliver it to? And where did they delivered?
                                      If the guy went in the building then he might have entered his name in the register na or else if he met the customer somewhere then ask him where so that near that place anywhere on the road there must be a cctv
                                      So then if he came there then he must be there in the cctv

                                      Sir the parcel was not of small amount there were total 8 parcels costing 43, 000rs

                                      And my customer didnt recieved any thing as he was not in the city

                                      The delivery guy must have kept the parcel as the signatures in the pod are all different in all pods please look in my concern as soon as possible

                                      I didnt knew i'll have such a bad experience doing business with you all (Shiprocket)

                                      And delhivery is one of the worst shipping company they have such poor delivery guys
                                      They just steal our products

                                      I can surely say that the courrier guy has robbed the parcel
                                      Please take complete action against all of them
                                      Or else i'll have to take the help of the law

                                      I have attached the screenshot of the pods
                                      Which clearly shows that all of the sigantures done are different as u can see it clearly

                                      Even i[censored] do many signatures at a time there is only a slight difference between the signatures not this much big

                                      I can clearly say that the courrier guy or the delhivery company has eaten my parcel

                                      My awb number are
                                      [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]
                                      +10 photos
                                      Jan 15, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2018
                                      Delhivery Customer Care's response
                                      Hi,

                                      We apologize for the inconvenience caused. As per our system, all your shipments are returning back to you. The expected date of delivery at your end is 15th Dec'18.

                                      Thanks & Regards,
                                      Team Delhivery
                                      Delivery man not came to home.
                                      He stand on road and call me there.
                                      His behavior is very roudly. And insulted me. Here in DUNGARPUR RAJASTHAN.
                                      314001 PIN CODE.
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