Claimed

Delhivery Complaints & Reviews

1
Updated: Jul 4, 2026
Complaints 3873
Resolved
525
Unresolved
3348
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 181

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kapil Pancholi
from Mumbai, Maharashtra
Mar 3, 2019
Resolved
Report
Copy
Resolved

Address: Bareilly, Uttar Pradesh, 243122

My name is kapil and i'm an individual. I sent an android box via delhivery c2c to my friend in chhattisgarh. He just received the package today. When he opened the package, he found 3 toothpastes instead of android box i've sent. Box looked like someone opened that from back by cutting the existing tape and put some extra tape to hide the cut.

The guy who picked up the courier is virendra and his phone number: [protected]

The guy who delivred the package was bharti and his phone number: [protected]

I called the both of them but they denied that fact that package is replaced.
Also i called the company but they didn't tell me why this happened.

I want my package eithet or the value (Rs. 4000).

Tracking id:
[protected]
Apr 4, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2019
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will update you asap.

Thanks & Regards,
Team Delhivery
Verified Support
Mar 04, 2019
Delhivery Customer Care's response
Hi Kapil,

Apologies for the trouble. We have escalated this to our team and will get this sorted asap.

Thanks & Regards
Team Delhivery
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    F
    Fasalpkr
    from Bengaluru, Karnataka
    Feb 25, 2019
    Resolved
    Report
    Copy
    Resolved

    Greetings,
    My name is fasal and i am doing most of my shoppings online. Majority of the time my parcels used to carry by delhivery. Whenever they bring the parcel they will not deliver it. They used to ask me to collect it from their office which is at nilambur 12 km away from me. Otherwise they asks me to collect it from any shops which is familiar to them at wandoor 7 km away from me. And they will give it in shop and we will get a delivered message. Still the product is not reached me.. Not only once or twice, each and every time it happens. They says their delivery area is upto wandoor. Then why did they include our pin code 679328 in their delivery coverage area. If they don't taken this pin code as their serviceable area someone else would do this job. They cannot service only a particular area of a pin code if they can't simply exclude this pin code from your list. The reason behind every online shopping is to avoid traveling and hassle free purchases. And we are paying for the delivery charge too.. This complaint is regarding delhivery nilambur branch of malappuram dist of kerala. If it happens again definitely i am going to complain against them in the court and demand compensation. They have canceled many of my orders without informing me from their office. Whenever i track my delivery status it shows it is returning to the seller. What is their right to cancel my order for which i have already paid.?
    Mar 28, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. We look forward to address this issue at the earliest, however please help us with your AWB number.

    Thanks & Regards,
    Team Delhivery
    Feb 25, 2019
    Updated by Fasalpkr
    This is not a single time issue. We are looking for a permanent solution. The only solution is either your nilambur office has to exclude the Pin code 679328 from their service list or they must provide service in all areas which comes under this pin code.
    # My current tracking number is[protected]Amazon)
    # Previous number which is canceled by your office saying that the buyer canceled the order because i asked for delivery ( i had paid for both product and shipping, then why should i cancel it?). The awb number was Our AWB[protected]
    # i received the following message and they returned the package :-
    (Our Executive ([protected]) was unable to deliver your Kart Rocket package with Delhivery AWB[protected] as you asked to cancel the order. To change response/provide feedback visit cf.delhivery.com/?lZWlZmhfp1egqFtw)
    Feb 25, 2019
    Updated by Fasalpkr
    It happened, i just received this sms
    Our Executive ([protected]) was unable to deliver your AMAZONINDIA package with Delhivery AWB[protected] as you asked to cancel the order. To change response/provide feedback visit cf.delhivery.com/?lJWdaGldo1qbrlxxmpaf
    Feb 25, 2019
    Updated by Fasalpkr
    This is wha happening every time.
    Verified Support
    Feb 25, 2019
    Delhivery Customer Care's response
    Hi,

    Apologies for the inconvenience caused. We have escalated this to our team and will get this sorted asap.

    Thanks & Regards,
    Team Delhivery
    This is not a single time issue. It happens every time. So we need a permanent solution. The only solution is ask your nilambur branch to either exclude 679328 pin code from their service list or provide service to whole area which comes under this pin code not any selected places. Beause if they show this pin code as serviceable companies will keep sending with delhivery, and the same situation will happen again and again. If they exclude some other courier service will take that job and do it perfectly.
    For your reference my current tracking number is[protected]Amazon)
    And the previous AWB is AWB[protected]This Order was canceled by nilambur office saying buyer canceled the order, i have already paid for it and i didn't canceled it) y
    I am orderd from this online app. But i received Its quality is very poor..-. Now i want to return and get the refund. The price of RS 573/ Please return my money. Make sure that the money as refund must handover to me in credit note or in any wallet.. Please return my money fast
    I want to return my item becoz the product was not taken by my choice
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Surumalik
      from Rajouri, Jammu and Kashmir
      Feb 24, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: H 36 gujjar nagar jammu, Jammu, Jammu and Kashmir, 180001

      This company is the worst service provider
      And their delivery boys are highly nasty
      Product is already late by 4 days than the due date
      Then the delivery boy who suppose to deliver the product is not responding to my calls
      Nd i received the sms that product has been delivered while i havent recieved it
      Such a poor service i cud experience
      Shame shame on their name
      Mar 30, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2019
      Delhivery Customer Care's response
      Hi,

      We apologize for the prolonged delay and not meeting your expectation. We assure you that your concern will be addressed with utmost priority, however we need the AWB number to take this forward. Please share us the AWB number, so that we can close it.

      Thanks & Regards,
      Team Delhivery
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pokale Heramb
        from Nalagarh, Himachal Pradesh
        Feb 24, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: P-23/2 new dd line,yol, 176052

        Sir i have ordered the intex aqua dream 2 cellphones battery model no br 2386 2300 mah/8.74wh li-polymer battery 3.8 v on snapdeal on 18/02/2019 but company have delievered me battery of model br3086cg 3.8 v 3000mah/11.4wh li-polymer battery which is not matching to my intex aqua dream 2 model & is shorter in length so i request you to please replace my delievered product & dispatch me a accurate size and proportionate battery to me as per my order i have paid 565.00 rupees to your product including all charges on 24/02/2019. Earlier action is required from you!!!
        Apr 1, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2019
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant, do not have the scope to validate the product. Please contact with your merchant and they will help you in this regard.

        Thanks & Regards,
        Team Delhivery
        These people doesn't know basics of conversation, the person shouts and tells that he the owner of that franchise and argues badly with unprecedented behaviour as if he is Sahil Barua, may be higher management is not aware of ground reality but this person sucks.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dani devil
          from Kottayam, Kerala
          Feb 19, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 686603

          My parcel was taken by the courier. I was not even given a receipt (No confirmation was given regarding the pickup of my return). I would be thankful if you could provide me details on the same. Please feel free to contact me on +91 [protected] or [protected]@gmail.com
          No contact number was provided to me on this. The courier just came to my office, picked up the parcel and left without even giving a receipt.
          Tracking id:[protected]
          Mar 25, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Feb 19, 2019
          Delhivery Customer Care's response
          Hi,
          Your shipment has been picked against AWB #[protected]. You may track the shipment on our website.

          Thanks & Regards,
          Team Delhivery
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sagar Javia
            from Morbi, Gujarat
            Feb 5, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Rajkot, Gujarat, 363621

            I have purchase a drools dog food on the date of 25 jan 2019 at paytm order no is [protected]. Shipment is near the delivery hub at wankaner. I called delhivery office (Customer care) more than 19 time in between 5/02/2019
            But not give the delivery. Ground team is provide a wrong answer all time... Delhivery and its all team are wrong at all time they give me commitment regarding the shipment but not full fill the one of them.
            Mar 15, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2019
            Delhivery Customer Care's response
            Hi,

            We failed to fetch any AWB number with your Order id - [protected]. Please help us with your AWB number, so that we can check and address the issue at the earliest.

            Thanks & Regards,
            Team Delhivery
            I placed order on 6 feb. that order was shipped at 7 febuary should be delivered by 9 feb and status shows product deleivered and i have not recieved my product

            tracking number is
            Courier: Delhivery
            Tracking number[protected]
            Im getting the wrong products in the package
            m bot contacting the seller plz return this product
            seller buy cell
            mail [protected]@clearancestock.in
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              srishti ghai
              from Mohali, Punjab
              Feb 1, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Ludhiana, Punjab, 141001

              Hi,
              There is a parcel to be picked by shein - the executive has made no contact or effort to take it - keeps cancelling the pick up also never answers the calls. This has happened twice with the same executive a couple of times now.
              Sharing the executive’s number - [protected]

              Please arrange for an alternate person for delivery.
              Mar 8, 2019
              Complaint marked as Resolved 
              Delhivery customer support has been notified about the posted complaint.
              Verified Support
              Feb 01, 2019
              Delhivery Customer Care's response
              Hi,

              We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will keep a track on your complaint in order to close it at the earliest.

              Thanks & Regards,
              Team Delhivery
              I am order a smart bracelet but delivery is a watch, please return this product
              Thanks Delhivery
              Azad Kumar Yadav's reply, Feb 1, 2019
              I am order a smart bracelet but delivery is a watch please return this product thank delhivery
              I received a mobile parcel through COD process.The phone is not working for the second day itself.The dealer is not responding properly and then he blocks me.I paid 14000 rs to the delhivery courier agent.Now I can't able to reach any of the m.Please help me to resolve this issue.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                skachalia
                from Rajkot, Gujarat
                Jan 31, 2019
                Report
                Copy

                I have ordered Designer Gown vide Order No.20146 It has been delivered vide Delhivery tracking no.[protected] I have received torn pieces of clothes, I have paid 754 Rs. Kindly refund my money.

                This is chitting & I have called your customer care his name was Neeraj, he has told me that they are not responsible at all you may complaint it anywhere you want.
                Delhivery customer support has been notified about the posted complaint.
                As per subject AWB NO:[protected], this packet not return back to us
                Delivery Dhanbad office deliver this packet to another person on dt.[protected]...they are keep telling will recover & back to you ...but till date 30th Jan not response or return back from delhivery Dhanbad.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tking
                  Oct 24, 2020
                  Report
                  Copy

                  My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
                  Delhivery customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    Yogesh jindal1
                    from Nabha, Punjab
                    Jan 29, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    This is worst courier company. I don't recommended this courier service to anyone. Their staff don't know how to deal with customers. They did not receive call at all i tried 100 time but no one receive call fake courier company. The status of my parcel show that my parcel was in haryana on 25th january 2019 but i want to aware everyone that it is very bad or you can said that the worst courier service.
                    Mar 1, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 29, 2019
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the prolonged delay. Your shipment isn't in Haryana, however the request for pick up has been raised from Haryana and the same is visible in the tracking system. We have not received the shipment from your merchant and hence cant help in getting this delivered, however we will ensure that the shipment gets delivered to you at the earliest post we receive the same.

                    Thanks & Regards,
                    Team Delhivery
                    I got a message on the 12th feb morning that my product is out of delivery but haven't been getting a call till date 13th feb evening and no messages have been confirmed yet about my product
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amrendra Sah
                      from Ahmedabad, Gujarat
                      Jan 28, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Khargone, Madhya Pradesh, 451001

                      Order No: 21591-Waste material pieces of clothes received in place of designer kurties regarding.

                      This is for your information that I have received waste material pieces of clothes in place of designer kurties (white, multicolor, magenta) dated 24/01/2019.
                      Please stop payment to Tip Tip In comp. & refund my money Rs.1832/-

                      Encl.

                      Photos & video of received material and packing packet.
                      Amrendra Sah
                      44, Tagore park, Behind sundram hotel, Khargone
                      Pin-451001
                      M.P.
                      Mob.-[protected], [protected]
                      +1 videos
                      Mar 1, 2019
                      Complaint marked as Resolved 
                      Delhivery customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 29, 2019
                      Delhivery Customer Care's response
                      Hi,

                      We apologize for the inconvenience caused. Please contact your merchant for any replacement / refund related query.

                      Thanks & Regards,
                      Team Delhivery
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nithya Nambiar
                        from Bengaluru, Karnataka
                        Jan 28, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        I had ordered a pair of foot wear (Allen solly beige ballerinas) from allen solly website. I had not got any delivery information or calls on the same. But when i checked the allen solly website, it says its been delivered when its actually not.

                        I went ahead and checked the delhivery website and tracked my shipment with id : awb no.[protected]Delhivery)

                        And was so shocked to see a delivered status was 'delivered' as i did not receive a call nor actually took the product. There are several cctc cameras around which could easily help understand it was a fake delivery.

                        Request delivery team to take action and ensure my delivery happens as promised.

                        There is zero response over the helpline number. I spent so many days trying to reach out to you over call.

                        Kindly help resolve at the earliest.

                        Thanks!
                        Feb 28, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 28, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the inconvenience caused. We have escalated your issue with the concerned team and someone from our end will connect with you shortly.

                        Thanks & Regards,
                        Team Delhivery
                        Verified Support
                        Jan 28, 2019
                        Delhivery Customer Care's response
                        Hi,

                        We tried to connect with you on your registered number but found it to be Switched Off. Please share us any other phone number or email id through which we can connect with you.

                        Thanks & Regards,
                        Team Delhivery
                        Feb 02, 2019
                        Updated by Nithya Nambiar
                        Hi team,

                        Please reach out to me on +91 [protected] or [protected]

                        Thanks
                        Jul 16, 2019
                        Updated by Nithya Nambiar
                        No resolution
                        My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sherin Manzoor
                          from Ernakulam, Kerala
                          Jan 28, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Sir,
                          Order was received today but the size which we opted was xl but while opening the packet the size was m not only that the colour was also different and the structure also... The slim lift came was like shorts but we choosed like panty...
                          I am ready for an exchange... So please do the needful as soon as fast as possible.. Which will make the customers happy and buy more things from online...
                          Feb 28, 2019
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 28, 2019
                          Delhivery Customer Care's response
                          Hi,

                          We are sorry for your shopping experience. Delhivery is a logistic partner of your merchant and so we do not have the authority to validate the product quality or size and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.

                          Thanks & Regards,
                          Team Delhivery
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            from Lucknow, Uttar Pradesh
                            Jan 27, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226003

                            My tracking id[protected] is this.
                            My product to be delivered on 27jan 2019 i waited for it whole day long
                            As no contact number of the delivery person available
                            Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
                            Delivery person said to deliver it 20-22 mins, i said ok but try fast.
                            At 20:30 i contacted him again n he started making excuses n said u said dont come n all fake excuses
                            Ultimately the delivery man came at 21:05 i denied to take this as it is of no use
                            Now after tracking my order again i find that it is said by me to delay delivery now it is to be delivered on 28 jan 2019
                            How unprofessional attitude is this
                            N no correct information about the status of customer response.
                            Mar 1, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 28, 2019
                            Delhivery Customer Care's response
                            Hi,

                            We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will definitely work on the gap shared by you.

                            Thanks & Regards,
                            Team Delhivery
                            It not exactly in shown in order ... Not starting propper and working
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mukesh_zen
                              from Silvassa, Dadra and Nagar Haveli
                              Jan 27, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 396230

                              The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi".
                              They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details).
                              They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is medical shop on same location.
                              Feb 28, 2019
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 28, 2019
                              Delhivery Customer Care's response
                              Hi,

                              Delhivery being a logistic partner of your merchant, doesn't advertise with regards to product on any platform. Being a logistic partner we do not have the authority to validate the product quality and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query.
                              Please do contact us, if we have missed in addressing any of your query.

                              Thanks & Regards,
                              Team Delhivery
                              All the payment were cash on delivery all given to Delhivery courier.
                              It is questionable if they can not provide the fraud merchant information.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Birender Si
                                from Visnagar, Gujarat
                                Jan 25, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Vadodara, Gujarat, 391745

                                I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm) in reached kolkata (Wb) and dispatched to next location on[protected].45am).

                                I call amazon many times to see in this matter but they say they are unable to track the parcel since its third party delivery platform.

                                First they said that any how deliver the package on[protected] now say that wait till[protected] after that they (Amazon india) refund may amount back (However not cancel my order till now).
                                Mar 1, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 28, 2019
                                Delhivery Customer Care's response
                                Hi,

                                We apologize for the prolonged delay and the inconvenience caused to you. We have escalated the issue to the concerned team and will keep continuous track on your shipment. We are looking forward to get this delivered within 24 hours.

                                Thanks & Regards,
                                Team Delhivery
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jeshana Neng'za
                                  from Imphal, Manipur
                                  Jan 23, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: West Garo Hills, Meghalaya, 794001

                                  I have ordered many items in the month of december and delivery date was between 12th to 17th january and today it is already the 23rd of jan. I have complained about it already and it was said within 48 hours they will deliver it but its already the 4th day. Many of my friends have been facing problem with delhivery. They sometimes do not even make calls or send messages or even try to deliver and they send the item back to origin without informing the owner.
                                  Feb 23, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 23, 2019
                                  Delhivery Customer Care's response
                                  Hi,

                                  We apologize for the inconvenience caused. Please share us your shipment's AWB number(s), so that we can look into the same and resolve the issue at the earliest.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sagar Arakala
                                    from Hyderabad, Telangana
                                    Jan 22, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hyderabad, Telangana, 500008
                                    Website: www.delhivery.com

                                    I have ordered extreme flier micro drone 3.0 by cash on delivery of 1599/- on 16 january 2019 and i have received the courier on 21st january 2019 when i have opened it then i saw a men's purse in it"which will costs around 30 rupees. I was shocked and called delhivery costume care people they are not even bothered about the costumer they told that search in google and contact seller we cant help on this so please take necessary action on these people not to do this kind of scams again with any one awaiting for the response from you.

                                    Thank you
                                    Sagar. A
                                    [protected]
                                    Feb 24, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 22, 2019
                                    Delhivery Customer Care's response
                                    Hi,

                                    We apologize for the inconvenience caused. Delhivery being a Logistic partner to your merchant doesn't have the authority to check your shipment content. We request you to please connect with your merchant for replacement/refund related query.
                                    Appended below are the details:
                                    Email id - [protected]@gmail.com
                                    Phone # - [protected]

                                    Thanks & Regards,
                                    Team Delhivery
                                    I have received a product on 21.01.2019 and It was Brocken. I have been paid. Please take this product and give a new same one
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kalyan Bepari
                                      from Kolkata, West Bengal
                                      Jan 17, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 743252

                                      Hi,
                                      I book a product from amazon, which was delivered by your courier service. On 14th jan 2019 it was reached at the nearest center (Habra) to the delivery address. I got 2 missed call at afternoon on the same day and certainly, a message came to my mobile "our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1mcpl11mpwe". So, i tried to call back. Every time they dropped the call. After 5 to 6 attempt, someone received my call and confirm for next day delivery. When i asked about the missed call and msg, he just dropped the call again. Since then, there has no communication from your site, even no one try to present to the delivery address till today. I am completely fed up about the service provided by you. Even i complain twice on your website, but no response.
                                      Delhivery awb[protected]
                                      Feb 19, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 18, 2019
                                      Delhivery Customer Care's response
                                      Hi,

                                      We apologize for the prolonged delay. We are looking forward to deliver your shipment at the earliest.

                                      Thanks & Regards,
                                      Team Delhivery
                                      It is not working properly and is not same as shown in site ...sooo reee fund plssss .. when am order that item good for looking but now using ... .. but I don't know how to use that smart watch and one additional battery is in box along with watch and watch don't on still it is in charging how can I use it plssss
                                      Sunkesulabhaskar's reply, Jan 22, 2019
                                      My order is 5425331 and AWB1348619972384 return order
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhishes KC
                                        from Ranaghat, West Bengal
                                        Jan 17, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: West Sikkim, Sikkim, 737121

                                        Your service at soreng, west sikkim india is not delivering any product at given address and he ask everyone to come at his office and receive... Please if you cant deliver order then dont take them.. Other couriers have good delivery system then yours. We dont pay delivery charges just to go and recieve our parcel by ourself. Take this into notice and change your delivery boy at this place.
                                        Feb 17, 2019
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 17, 2019
                                        Delhivery Customer Care's response
                                        Hi,

                                        We apologize for the inconvenience caused. Please share us your AWB number so that we can address the issue at the earliest.

                                        Thanks & Regards,
                                        Team Delhivery
                                        I have received a product vide order no[protected]. It was broken. I have already been paid the value of this product. Cindy replace a new one.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit