Delhivery Complaints & Reviews

Sir,
Order was received today but the size which we opted was xl but while opening the packet the size was m not only that the colour was also different and the structure also... The slim lift came was like shorts but we choosed like panty...
I am ready for an exchange... So please do the needful as soon as fast as possible.. Which will make the customers happy and buy more things from online...

My tracking id[protected] is this.
My product to be delivered on 27jan 2019 i waited for it whole day long
As no contact number of the delivery person available
Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
Delivery person said to deliver it 20-22 mins, i said ok but try fast.
At 20:30 i contacted him again n he started making excuses n said u said dont come n all fake excuses
Ultimately the delivery man came at 21:05 i denied to take this as it is of no use
Now after tracking my order again i find that it is said by me to delay delivery now it is to be delivered on 28 jan 2019
How unprofessional attitude is this
N no correct information about the status of customer response.

The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi".
They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details).
They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is medical shop on same location.

I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm) in reached kolkata (Wb) and dispatched to next location on[protected].45am).

I call amazon many times to see in this matter but they say they are unable to track the parcel since its third party delivery platform.

First they said that any how deliver the package on[protected] now say that wait till[protected] after that they (Amazon india) refund may amount back (However not cancel my order till now).

I have ordered many items in the month of december and delivery date was between 12th to 17th january and today it is already the 23rd of jan. I have complained about it already and it was said within 48 hours they will deliver it but its already the 4th day. Many of my friends have been facing problem with delhivery. They sometimes do not even make calls or send messages or even try to deliver and they send the item back to origin without informing the owner.

I have ordered extreme flier micro drone 3.0 by cash on delivery of 1599/- on 16 january 2019 and i have received the courier on 21st january 2019 when i have opened it then i saw a men's purse in it"which will costs around 30 rupees. I was shocked and called delhivery costume care people they are not even bothered about the costumer they told that search in google and contact seller we cant help on this so please take necessary action on these people not to do this kind of scams again with any one awaiting for the response from you.

Thank you
Sagar. A
[protected]

Hi,
I book a product from amazon, which was delivered by your courier service. On 14th jan 2019 it was reached at the nearest center (Habra) to the delivery address. I got 2 missed call at afternoon on the same day and certainly, a message came to my mobile "our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1mcpl11mpwe". So, i tried to call back. Every time they dropped the call. After 5 to 6 attempt, someone received my call and confirm for next day delivery. When i asked about the missed call and msg, he just dropped the call again. Since then, there has no communication from your site, even no one try to present to the delivery address till today. I am completely fed up about the service provided by you. Even i complain twice on your website, but no response.
Delhivery awb[protected]

Your service at soreng, west sikkim india is not delivering any product at given address and he ask everyone to come at his office and receive... Please if you cant deliver order then dont take them.. Other couriers have good delivery system then yours. We dont pay delivery charges just to go and recieve our parcel by ourself. Take this into notice and change your delivery boy at this place.

The product is order in male shirt but product is delivered in female kurta im not happy in this product. The product quality is low and im not happy this product and services. This is not good i didn't got it that until the product please product is refend thats it and please refund the cash by this product deliver that time
Regard
From rakesh mane

Hi

I am rakshith. T. C. As i received the wrong product on 04/1/19 that is returned by someone and return letter also present in the inside package as i paid the amount of rs.1750 to the delhivery boy so please refund the amount and pick the order as soon as possible.

So please do the needful...
Delhivery id : 1366

Rakshith
Gf1, sapthagiri ratna elegance,
Neeladrinagar,
Electronic city
Bangalore - 560100

Dear sir
I wish u knowing about attitude of distrutor staff
Towards not delivery of product at home...
They said that if your contact number is switch of
Than we not delivered your parcel and they sent a message (Our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1ezrlxzljue)
This message pop up in my mobile, because my mobile is switch off at that time (I just go for school) but instead of saying this. You also went to my address. They never went my address as they if mobile is not ringing so we can’t put your parcel in our bag to waste their time. And also say that i[censored] say that you want to cancel on that case... Why we carry your parcel to your home...

So as soon as possible solve this problem. Because they do out of poilcy. As they never went to my home if i didn’t receive their call. They think why we should bring his/her parcel.
Your faithfully
Harsh
From bhadra rajasthan
Disct - hanumangharh hm

Hi, i have ordered a tobi travel steamer. When i was using it the water was spilling over cloths and even after keeping it empty the water comes out and it is not functioning properly as the sides of the steamer iron is not properly closed. It is very disappointing product. I want to return this product and want my payment back as soon as possible (Rs.2098). Thank you.

Order id - dd82662

This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
In the evening i had received a call from sh. Amit from delhivery and i had narrated each and every thing to him and requested him to not to transfer the payment to the concerned regarding the parcel.
The above mail was sent to delhivery on 14.12.2018, however as on date no action has been taken.

I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly and i’m not sure if they are even going to deliver my tv. My tv tracking number on delhivery is[[protected]].

I ordered wright wr 800 condenser microphone (Blue-new) on amazon. They sent it through delhivery on 21th december.
Delhivery sending it to wrong address. Again it come back to hub. Again they send. This process goes on continues for 6 days. Today is 28th december.
I must have said to the seller to deliver it through speed post india. I have never seen this much of worst delivery service by any company. Delhivery you spoiling the name of what you put to your company.

My self hasmukh hirabhai patel, had worked in delhivery / ssn logistics from the period march 2014 to jan 2015, i was working as assistant branch manager at rakhiyal office (Ahmedabad) and after that bapunagar office (Ahmedabad), till my tenure company neither gave me pf number nor gave me employee id, company deducting my pf but i yet to provided the pf number, i also visited the company office from my nearest place but hr clearly denying...

I ordered iphone 6 s from amazon on 10th december so very initially i didn't knew anything about my courier services provider bt when i didn't see any updates about my product on amazon website then i called to customer care executive he told me that the courier service agent is delhivery courier.

I need an explanation from both amazon and delhivery why ther is biggest delay in my order?? Its last location is in dhule?? If it arrives just 2-3 hrs distanmce from my town then why you guyz send towards me??

Why so much delay?? This is not going to be tolerate i need an explanation from delhivery where is my product?? Answer me right now else i have to complaint more my order id is #[protected] and tracking id is[protected]

So tell me where is mine product??

So let me start from the beginning
I requested the pickup for my parcel on saturday
The delivery guy called my once but i was not able to pic the call so later i called him but he told me that the pickup time was over he cant come today (Saturday), he told he'll come tomorrow (Sunday) but he didnt came that day also then later on monday i called him up to ask if he will be able to pick up the parcel today but he told he cant as he is having his off so i asked if i can go to the office and give the parcel in the office he told yes i can so next day i went in the office and gave them the parcel, that was (Tuesday)
Then i started tracking the packages and it was all well, today (Wednesday) i saw that the packages are out for delivery, and maybe the customer got the mesaage or email, so he called me up that he didnt expected the delivery today (Wednesday) so he didnt informed anyone in his neghbiourhood to collect the parcel amd he went out of city for a day so i told him that u can tell the courrier guy to bring the parcel next day (Thursday) and he'll do it, and then later maybe he got the call amd he informed the delivery guy to delay the shipment, i got a call from the customer that he informed the courrier guy to delay it by a day and he agreed,
And i checked the tracking and it was also updated that the product is been delayed as requested by customer then later in the afternoon i got a call frm my customer he informed me that he got a message saying product delivered, and also an email, but he told me that he didnt collected the parcel, nor any of his neighbour and when i checked the tracking it showed delivered. But you guys from shiprocket are so dumb? That it is clearly shown that the customer requested a delay of 1 day and in 3hrs he collected the parcel cant u see something bad cooking?

I requested to open a ticket requesting the pod

I got the pod

According to me the signatures are fake sir
As my customer didnt attended at parcel and told the delivery guy to deliver the next day you can see it in the tracking details

I got in touch with my customer
My customer told me that he is out of city and he'll will be able to attend the parcel tomorrow[protected]

Then how can he collect the parcel same day at 3:00 pm

See i would like to say that you can check the pod (Proof of delivery)
In that all the signature are different and in one parcel the is not a single signature

Please contact the delivery office and ask them who did they deliver it to? And where did they delivered?
If the guy went in the building then he might have entered his name in the register na or else if he met the customer somewhere then ask him where so that near that place anywhere on the road there must be a cctv
So then if he came there then he must be there in the cctv

Sir the parcel was not of small amount there were total 8 parcels costing 43, 000rs

And my customer didnt recieved any thing as he was not in the city

The delivery guy must have kept the parcel as the signatures in the pod are all different in all pods please look in my concern as soon as possible

I didnt knew i'll have such a bad experience doing business with you all (Shiprocket)

And delhivery is one of the worst shipping company they have such poor delivery guys
They just steal our products

I can surely say that the courrier guy has robbed the parcel
Please take complete action against all of them
Or else i'll have to take the help of the law

I have attached the screenshot of the pods
Which clearly shows that all of the sigantures done are different as u can see it clearly

Even i[censored] do many signatures at a time there is only a slight difference between the signatures not this much big

I can clearly say that the courrier guy or the delhivery company has eaten my parcel

My awb number are
[protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]

I have received fake shipment .

I have returned a clubfactory product through delhivery on 20 november 2018 and today is 06 december 2018 but they have not delivered it till now. From last 10 days i am calling delhivery customer care and they say sir it will be delivered within 24 hours. They don't have any responsibility towards there work and customer this people are irresponsible and highly unofficial. I have tweeted them but still they are not delivering my product to clubfactory. Awb no.[protected]