Claimed

Delhivery Complaints & Reviews

1
Updated: Jul 4, 2026
Complaints 3873
Resolved
525
Unresolved
3348
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhivery reviews & complaints page 182

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
from Morjim, Goa
Jan 10, 2019
Resolved
Report
Copy
Resolved

Address: 415712

The product is order in male shirt but product is delivered in female kurta im not happy in this product. The product quality is low and im not happy this product and services. This is not good i didn't got it that until the product please product is refend thats it and please refund the cash by this product deliver that time
Regard
From rakesh mane
Feb 15, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant doesn't have the scope to gauge the product shipped versus ordered or the product quality. Please contact your merchant for any replacement/refund related query.

Thanks & Regards,
Team Delhivery
I have ordered for speakers which is 1600 but received a fake product which costs just 400.i need to return my order .otherwise i will complaint to consumer rights regarding to fake product.
Order Id:Gpt37165
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakshith TC
    from Jangaon, Telangana
    Jan 6, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 560100
    Website: getcell.in and delhivery.com

    Hi

    I am rakshith. T. C. As i received the wrong product on 04/1/19 that is returned by someone and return letter also present in the inside package as i paid the amount of rs.1750 to the delhivery boy so please refund the amount and pick the order as soon as possible.

    So please do the needful...
    Delhivery id : 1366

    Rakshith
    Gf1, sapthagiri ratna elegance,
    Neeladrinagar,
    Electronic city
    Bangalore - 560100
    Feb 9, 2019
    Complaint marked as Resolved 
    Delhivery customer support has been notified about the posted complaint.
    Verified Support
    Jan 07, 2019
    Delhivery Customer Care's response
    Hi,

    We apologize for the inconvenience caused. Please contact your merchant to initiate pick up request and refund.

    Thanks & Regards,
    Team Delhivery
    Jan 08, 2019
    Updated by Rakshith TC
    Hi

    As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

    If my amount is not refunded means I will give one complaint to consumer court.

    Rakshith.T.C
    Hi

    As money, I paid to delhivery boy but a package also is done by delhivery.com and it contains two returned address pack with a letter and the same has been wrapped and delieverd and cheated. So I am requesting please refund the amount or else please make a contact master hub and help me I am unable to contact here.

    If my amount is not refunded means I will give one complaint to consumer court.

    Rakshith.T.C
    Sir mera product 23 dec ko delivery hua tha mera main pass mobile phone nahi aaya tha maine mi store mai complain kiya tha abhi tak kuch response nahi diya hai 22 din ho gaya hai koyi response nahi diya hai please help sir
    Mobile no [protected]
    Pickup request from flipkart accepted but manager of delhivery in rampura Phul branch named as rajan directly says to me they will not pick any of my parcel.. is manager have that authority to say me
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harsh Saraf
      from Anta, Rajasthan
      Jan 5, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Hanumangarh, Rajasthan, 335501

      Dear sir
      I wish u knowing about attitude of distrutor staff
      Towards not delivery of product at home...
      They said that if your contact number is switch of
      Than we not delivered your parcel and they sent a message (Our executive ([protected]) was unable to deliver your amazonindia package with delhivery awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljwdagldo1ezrlxzljue)
      This message pop up in my mobile, because my mobile is switch off at that time (I just go for school) but instead of saying this. You also went to my address. They never went my address as they if mobile is not ringing so we can’t put your parcel in our bag to waste their time. And also say that i[censored] say that you want to cancel on that case... Why we carry your parcel to your home...

      So as soon as possible solve this problem. Because they do out of poilcy. As they never went to my home if i didn’t receive their call. They think why we should bring his/her parcel.
      Your faithfully
      Harsh
      From bhadra rajasthan
      Disct - hanumangharh hm
      Feb 8, 2019
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jan 07, 2019
      Delhivery Customer Care's response
      Hi,

      We apologize for the inconvenience caused. As per our records, your shipment has been delivered to you on 4th Jan'19. Please check and get in touch with us for any further assistance.

      Thanks & Regards,
      Team Delhivery
      My loan sanction not approval in my salary account.my address north24parganas.my name Biswanath Naha company name Delhivery pvt.ltd.
      Pls loan sanction urjent.my loan amount 1.25 lakh.per month salary 12000 rs
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vishwanti panwar
        from Dehra Dun, Uttarakhand
        Jan 4, 2019
        Resolved
        Report
        Copy
        Resolved

        Hi, i have ordered a tobi travel steamer. When i was using it the water was spilling over cloths and even after keeping it empty the water comes out and it is not functioning properly as the sides of the steamer iron is not properly closed. It is very disappointing product. I want to return this product and want my payment back as soon as possible (Rs.2098). Thank you.

        Order id - dd82662
        Feb 12, 2019
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jan 04, 2019
        Delhivery Customer Care's response
        Hi,

        We are sorry for the unpleasant experience you had with the product. Delhivery being a logistic partner of your merchant is only responsible for shipping your product. Please contact your merchant for Replacement/Refund related query.

        Thanks & Regards,
        Team Delhivery
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          deepakgoelntpc
          from Tezpur, Assam
          Jan 3, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 825301
          Website: DELHIVERY

          This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
          In the evening i had received a call from sh. Amit from delhivery and i had narrated each and every thing to him and requested him to not to transfer the payment to the concerned regarding the parcel.
          The above mail was sent to delhivery on 14.12.2018, however as on date no action has been taken.
          Feb 7, 2019
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2019
          Delhivery Customer Care's response
          Hi,

          We sincerely understand your concern and look forward to assist you, however we have failed to track any shipment from amazon with your registered phone number ([protected]). Request you to please share your AWB number with us, so that we can act on it.

          Thanks & Regards,
          Team Delhivery
          My power bank not support any mobile not power button on off pls my problem is solve iam poor man one one money collect
          rajeev jaiswal rajeev's reply, Dec 28, 2018
          Power bank not support any mobile low Quality power buttom not on off
          Cash on delivery
          [email protected]'s reply, Jan 4, 2019
          Sir I m order bridal lehnga but my parcel in a saree...Plz return this parcel.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kiran jo joseph
            from Kottayam, Kerala
            Jan 1, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Kollam, Kerala, 683513

            I ordered a 49” mi tv online (Mi website). The order was placed on 19st of dec 2018 and was supposed to be delivered on 23rd dec2018 today is 1jan2019 but delhivery is not picking up my phone. Their number on the website is always busy. Also even today the status on delhivery website says that it’s scheduled to be delivered on 23dec2018. I feel like my money has been stuck and no one is responding. Delhivery has acted so irresponsibly and i’m not sure if they are even going to deliver my tv. My tv tracking number on delhivery is[[protected]].
            Feb 3, 2019
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2019
            Delhivery Customer Care's response
            Hi,

            We apologize for the prolonged delay. We regret to inform you that your Pincode is not served by us and hence we can't extend our help in this regard. Please contact your merchant to close this issue.

            Thanks & Regards,
            Team Delhivery
            I ordered Samsung galaxy j7 back cover but I received wrong cover numbers of time call customer care but i didn't get any response
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              srikanthvs
              from Amalapuram, Andhra Pradesh
              Dec 28, 2018
              Report
              Copy

              Address: Gurgaon, Haryana, 122002
              Website: www.delhivery.com

              I ordered wright wr 800 condenser microphone (Blue-new) on amazon. They sent it through delhivery on 21th december.
              Delhivery sending it to wrong address. Again it come back to hub. Again they send. This process goes on continues for 6 days. Today is 28th december.
              I must have said to the seller to deliver it through speed post india. I have never seen this much of worst delivery service by any company. Delhivery you spoiling the name of what you put to your company.
              Delhivery customer support has been notified about the posted complaint.
              Dec 28, 2018
              Updated by srikanthvs
              my tracking id is[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ayaanhemant patel
                from Visnagar, Gujarat
                Dec 25, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Ahmedabad, Gujarat, 380008

                My self hasmukh hirabhai patel, had worked in delhivery / ssn logistics from the period march 2014 to jan 2015, i was working as assistant branch manager at rakhiyal office (Ahmedabad) and after that bapunagar office (Ahmedabad), till my tenure company neither gave me pf number nor gave me employee id, company deducting my pf but i yet to provided the pf number, i also visited the company office from my nearest place but hr clearly denying as he is a new hr and so he do not having such details, now due to not having a pf number still after 4years of leaving the company am not able to withdraw my pf.

                So, humble request you to pls do the needful to get me my pf number.
                Jan 8, 2019
                Complaint marked as Resolved 
                Hello Sir, This is to inform you my complaint has been resolved on 02 Jan 2019. I received my PF and UAN no. from Kriti Rastogi mam through mail and her mail id is [email protected] After receiving my UAN no. and PF Number, i activated UAN, than i found there is 2 or 3 changes required in my Basic and in personal details as well. I followed with Kriti Rastogi Mam and she supported me to make the necessary changes in UAN. After that i was able to claim my PF settlement and it is done on 05th Jan 2019. This only possible because of tremendous support from Consumer Support Team. Thanks a lot .. !
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Dec 26, 2018
                Delhivery Customer Care's response
                Hi,

                We apologize for the inconvenience caused. We have escalated your issue to the concerned team and will ensure that this gets resolved at the earliest, however please share your contact number so that we can communicate the status with you.

                Thanks & Regards,
                Team Delhivery
                Dec 26, 2018
                Updated by ayaanhemant patel
                My contact Number is [protected]
                Dec 27, 2018
                Updated by ayaanhemant patel
                Dear Team Delhivery,

                Any Update please... !
                Dec 28, 2018
                Updated by ayaanhemant patel
                Dear Team Delhivery,

                Pls Update ...
                Dec 28, 2018
                Updated by ayaanhemant patel
                Dear Delhivery Team,

                The mail which i sent to [protected]@delhivery.com is also getting bounce back with below pasted error. i need resolution of my case earliest, please do the needful.

                Hello [protected]@gmail.com,

                We're writing to let you know that the group you tried to contact (hr) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

                * You might have spelled or formatted the group name incorrectly.
                * The owner of the group may have removed this group.
                * You may need to join the group before receiving permission to post.
                * This group may not be open to posting.

                If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/delhivery.com/bin/topic.py?topic=25838.

                Thanks,

                delhivery.com admins

                ----- Original message -----

                X-Received: by 2002:a1f:ccc4:: with SMTP id c187mr5745767vkg.90.[protected];
                Tue, 25 Dec 2018 01:10:20 -0800 (PST)
                ARC-Seal: i=1; a=rsa-sha256; t=[protected]; cv=none;
                d=google.com; s=arc[protected];
                b=m273GFCH+4JVKvofBWBeu/b3KSLIpO8kmcwMRNLjvch10ZGMM9MQdfhwF7SfArw1eO
                KK9+st2Wk8kw2XKEsv+jjGwJtZT7GpeYzVMSIM8RzyqwxJCdGdtDYRml/jFGHVxEt5YA
                6//rmSa7rUcmZNh8HPVkYcj7rep47vCrWtblLwyp/vdFBDpG/Z8ddm5tgBdD3kA6EVmd
                yFXZLOz8WR1LZbQUwkeWrEpoQi2Ej+RWYnRqetJrGnNkjkFKz1BysglyKwnv584p9pMX
                +Ity62+sROIfBMWNE62d9jDHc+Asg2y6boW3/oYIEaKdjhIU332gxm8Bo9jUsUF+8rlp
                CFIA==
                ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc[protected];
                h=to:subject:message-id:date:from:mime-version:dkim-signature;
                bh=hl1GtaZzepmsKQWzTqF7TObRd3N1VXuwoont7wbc3n4=;
                b=lS4AssXJuxhf+SjAaY9oqspnKABLe0vEaU9LACbaVHXq1un/DtdzwTX9VtC2GhJKNy
                lPccKfA/UOBgmFuETw2MTFFwpDtHpwedaGIq1r5GxzEg//lfhZj1pxPCCUgC0zCTb/If
                DWaxNoDT7YTo/8Wp8vyPR6qCCIVqXSmIBeFYO9sEMFnJrpcr00KyXorW6CnAvPom++2w
                v6Xe24qPHIAWOI39URgMvWnhDd3BdZ9OGg3czRmsD8YFtYONoc+yF8ZPekxyWmAaBcHX
                tyb9Oa/BdEbBqneQyF7UZqVIT95SzGiIDT34VUUEujyXMQ5IGE1HB6kpz6pX1Oqjyw3z
                hCMA==
                ARC-Authentication-Results: i=1; mx.google.com;
                dkim=pass [email protected] header.s=20161025 header.b=RDnzdjCe;
                spf=pass (google.com: domain of [protected]@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=[protected]@gmail.com;
                dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com
                Return-Path: <[protected]@gmail.com>
                Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41])
                by mx.google.com with SMTPS id e7sor20587096uam.68.2018.12.25.01.10.20
                for <[protected]@delhivery.com>
                (Google Transport Security);
                Tue, 25 Dec 2018 01:10:20 -0800 (PST)
                Received-SPF: pass (google.com: domain of [protected]@gmail.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41;
                Authentication-Results: mx.google.com;
                dkim=pass [email protected] header.s=20161025 header.b=RDnzdjCe;
                spf=pass (google.com: domain of [protected]@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=[protected]@gmail.com;
                dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com
                DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                d=gmail.com; s=20161025;
                h=mime-version:from:date:message-id:subject:to;
                bh=hl1GtaZzepmsKQWzTqF7TObRd3N1VXuwoont7wbc3n4=;
                b=RDnzdjCePaO+jG5p0RD9HVMbVbLXiAz8RaaJfHpaWOZO04DNJLkJrpzwuwpMwke4lD
                DSkOt79C7uQ3bHTWVMeRpm5cPsAuExrvH07KRdJqw6eDtbCoNb3vwXaD1diCQiS5P96W
                8rjviXQIJ8YvDo74i/74Bql0s2l/N1XZAKfhDMHyhssVSNnZcA1lm/jmGGNI9C8nBzK7
                gyK9Eg8JsJDeJ4Aq7NOKDeSUypNVNrmayMok8innq7BfN0tfY3Ajxh0rEGzEyAqgaUjk
                kLeSK6dXeIRA5OphvQAqG2ZiLVSR62WVbz6ORk/uqUxlWYBCRaKvR47uQRbCV0KCJ0im
                zVuA==
                X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                d=1e100.net; s=20161025;
                h=x-gm-message-state:mime-version:from:date:message-id:subject:to;
                bh=hl1GtaZzepmsKQWzTqF7TObRd3N1VXuwoont7wbc3n4=;
                b=dXLabf0YBNxYwj+t9Hnovocb7YV65KvSFfJf5cPb5JzAXVdAjGbCbyOLMtMgIXCQtI
                XKa4zcunBJkHyfVNPcEOTlbYHfQe8HfpJiBBAssvE9FiowLtHgIOH7MD7rsjiPCkY2Ay
                vjXoNPNyi11tj99k3t96bcnPr/vjJxJ4T6zQHrTsxsobtw7d20vXOS5SncTn88jbiMXU
                onEsn/z6pHf1FESmMRUGNykOC8Cw3aS6PrA7E81HdjxudqKErvc0AjREUCS3TKoRF8Zf
                vMslpZ1MPt3MbEvd5NoDQI0p8ods6w83xgQwl0wqX2BcokSIJLpA5nF9SP6RhRiXNgK+
                7Psw==
                X-Gm-Message-State: AJcUukf9Ceifb+g/OoUlzIuCpU5fBhb0rcOHk0H+0GBPZk5wxUNL86C4
                I0YxzCNZnWc3T7Wk4CwrB9kBopjDT3vMFJrRFIw8h8M=
                X-Google-Smtp-Source: ALg8bN6uUrhH5weYtzmOzoN2u5iLucUaqXQvQsQKrr/jQ+zozB105L5Hy8R3Se/nGxrKRH45XA/alMGhtnw37cnjj3E=
                X-Received: by 2002:ab0:20d8:: with SMTP id z24mr6139208ual.26.[protected];
                Tue, 25 Dec 2018 01:10:19 -0800 (PST)
                MIME-Version: 1.0
                From: hemant patel <[protected]@gmail.com>
                Date: Tue, 25 Dec 2018 14:40:02 +0530
                Message-ID: <CADvYrVJj=8JCRxcAzLHVhsjDV=[protected]@mail.gmail.com>
                Subject: Need My PF Number Please.
                To: [protected]@delhivery.com
                Content-Type: multipart/alternative; boundary="[protected]a057dd51545"

                [protected]a057dd51545
                Content-Type: text/plain; charset="UTF-8"
                [protected]a057dd51545
                Content-Type: text/html; charset="UTF-8"
                Content-Transfer-Encoding: quoted-printable

                <div dir=3D"ltr"><div dir=3D"ltr">Dear Sir / Mam, <div></div><div><div>M=
                y Self Hasmukh Hirabhai Patel, had worked in Delhivery / SSN Logistics from=
                the period March 2014 to Jan 2015, =C2=A0 i was working as Assistant Branch=
                Manager at Rakhiyal office( Ahmedabad ) and after that Bapunagar office ( =
                Ahmedabad ), till my tenure company neither gave me PF Number nor gave me E=
                mployee ID, company deducting my PF but i yet to provided the PF Number, i =
                also visited the company office from my nearest place but HR Clearly denyin=
                g as he is a new HR and so he do not having such details, now due to not ha=
                ving a PF Number still after 4 years of leaving the company am not able to =
                withdraw my PF.</div><div></div><div>SO, Humble request you to pls do t=
                he needful to get me my PF Number.</div><div></div><div>Full Name : Has=
                mukh Hirabhai Patel, My colleague was Mr.Jitendra Mahavar ( Branch Manager =
                ) and My Reporting to Mr.Anil Bohre ( Cluster Manager - Gujarat )=C2=A0</di=
                v><div>My DOB : 15th Jun 1983</div><div></div>-- <div dir=3D"ltr" c=
                lass=3D"gmail_signature"><div dir=3D"ltr">Thanks & Regards, <div>Hasmukh=
                Patel</div><div>[protected]</div></div></div></div></div></div>

                [protected]a057dd51545--
                Dec 28, 2018
                Updated by ayaanhemant patel
                Dear Team,

                I doesn't want to upload such type of negligence ( with Proof ) on social media, please revert back me regarding the solution as soon as possible, i don't think you required more than a week to provide a PF number to your Ex. Employee.
                my contact number is : [protected]
                My self Anshit Kumar Dave, had worked in delhivery / ssn logistics from the period July 2015 to June 2016, i was working as Executive-Operations at Gurugram Office (Sec-44, Plot No 5). As i am unable to Withdraw my PF amount because the details are not updated from employer end, I tried delhivery number several times but now one is answering the calls. Even I have dropped the mail on HR id with all the details but didnt get response.
                I request you to kinldy help me out ASAP.
                Helpful
                11 other people found this review helpful
                11 found this helpful
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishal Bhande
                  from Nagpur, Maharashtra
                  Dec 15, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 431103

                  I ordered iphone 6 s from amazon on 10th december so very initially i didn't knew anything about my courier services provider bt when i didn't see any updates about my product on amazon website then i called to customer care executive he told me that the courier service agent is delhivery courier.

                  I need an explanation from both amazon and delhivery why ther is biggest delay in my order?? Its last location is in dhule?? If it arrives just 2-3 hrs distanmce from my town then why you guyz send towards me??

                  Why so much delay?? This is not going to be tolerate i need an explanation from delhivery where is my product?? Answer me right now else i have to complaint more my order id is #[protected] and tracking id is[protected]

                  So tell me where is mine product??
                  Jan 18, 2019
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
                  Dec 15, 2018
                  Updated by Vishal Bhande
                  what the f... your are doing with my product since two days you b... u s... why this product pended at yours kannad location i need an answer you such ### buggs ?? whats you doing with my product in kannad ?? have you lost mind ### ?? you ### send me my product now?? i need any explanation ?? where is my product ??

                  Verified Support
                  Dec 17, 2018
                  Delhivery Customer Care's response
                  Hi,

                  We apologize for the delay in delivering your shipment. As per our records your shipment has been delivered to you on 15th Dec'18. Please connect with us for any further assistance.

                  Thanks & Regards,
                  Team Delhivery
                  Our Flipkart package with Delhivery AWB[protected] is not delivered because your delivery boy said me come at Hdfc bank but I said that come at my home but he said me I have car so I can't come at your house
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aayush Murudkar
                    from Mumbai, Maharashtra
                    Dec 13, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 400097
                    Website: www.delhivery.in

                    So let me start from the beginning
                    I requested the pickup for my parcel on saturday
                    The delivery guy called my once but i was not able to pic the call so later i called him but he told me that the pickup time was over he cant come today (Saturday), he told he'll come tomorrow (Sunday) but he didnt came that day also then later on monday i called him up to ask if he will be able to pick up the parcel today but he told he cant as he is having his off so i asked if i can go to the office and give the parcel in the office he told yes i can so next day i went in the office and gave them the parcel, that was (Tuesday)
                    Then i started tracking the packages and it was all well, today (Wednesday) i saw that the packages are out for delivery, and maybe the customer got the mesaage or email, so he called me up that he didnt expected the delivery today (Wednesday) so he didnt informed anyone in his neghbiourhood to collect the parcel amd he went out of city for a day so i told him that u can tell the courrier guy to bring the parcel next day (Thursday) and he'll do it, and then later maybe he got the call amd he informed the delivery guy to delay the shipment, i got a call from the customer that he informed the courrier guy to delay it by a day and he agreed,
                    And i checked the tracking and it was also updated that the product is been delayed as requested by customer then later in the afternoon i got a call frm my customer he informed me that he got a message saying product delivered, and also an email, but he told me that he didnt collected the parcel, nor any of his neighbour and when i checked the tracking it showed delivered. But you guys from shiprocket are so dumb? That it is clearly shown that the customer requested a delay of 1 day and in 3hrs he collected the parcel cant u see something bad cooking?

                    I requested to open a ticket requesting the pod

                    I got the pod

                    According to me the signatures are fake sir
                    As my customer didnt attended at parcel and told the delivery guy to deliver the next day you can see it in the tracking details

                    I got in touch with my customer
                    My customer told me that he is out of city and he'll will be able to attend the parcel tomorrow[protected]

                    Then how can he collect the parcel same day at 3:00 pm

                    See i would like to say that you can check the pod (Proof of delivery)
                    In that all the signature are different and in one parcel the is not a single signature

                    Please contact the delivery office and ask them who did they deliver it to? And where did they delivered?
                    If the guy went in the building then he might have entered his name in the register na or else if he met the customer somewhere then ask him where so that near that place anywhere on the road there must be a cctv
                    So then if he came there then he must be there in the cctv

                    Sir the parcel was not of small amount there were total 8 parcels costing 43, 000rs

                    And my customer didnt recieved any thing as he was not in the city

                    The delivery guy must have kept the parcel as the signatures in the pod are all different in all pods please look in my concern as soon as possible

                    I didnt knew i'll have such a bad experience doing business with you all (Shiprocket)

                    And delhivery is one of the worst shipping company they have such poor delivery guys
                    They just steal our products

                    I can surely say that the courrier guy has robbed the parcel
                    Please take complete action against all of them
                    Or else i'll have to take the help of the law

                    I have attached the screenshot of the pods
                    Which clearly shows that all of the sigantures done are different as u can see it clearly

                    Even i[censored] do many signatures at a time there is only a slight difference between the signatures not this much big

                    I can clearly say that the courrier guy or the delhivery company has eaten my parcel

                    My awb number are
                    [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]
                    Jan 15, 2019
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2018
                    Delhivery Customer Care's response
                    Hi,

                    We apologize for the inconvenience caused. As per our system, all your shipments are returning back to you. The expected date of delivery at your end is 15th Dec'18.

                    Thanks & Regards,
                    Team Delhivery
                    Delivery man not came to home.
                    He stand on road and call me there.
                    His behavior is very roudly. And insulted me. Here in DUNGARPUR RAJASTHAN.
                    314001 PIN CODE.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saurabh chikte
                      from Savantvadi, Maharashtra
                      Dec 10, 2018
                      Report
                      Copy

                      Address: Ratnagiri, Maharashtra, 415612
                      Website: [email protected]

                      I have received fake shipment .
                      Dec 10, 2018
                      Updated by Saurabh chikte
                      I have received this shipment but its fake shipment . So now i want to return this shipment .so pls send return request to any couriar asap...

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        deepak7666
                        from Mumbai, Maharashtra
                        Dec 6, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: www.delhivery.com

                        I have returned a clubfactory product through delhivery on 20 november 2018 and today is 06 december 2018 but they have not delivered it till now. From last 10 days i am calling delhivery customer care and they say sir it will be delivered within 24 hours. They don't have any responsibility towards there work and customer this people are irresponsible and highly unofficial. I have tweeted them but still they are not delivering my product to clubfactory. Awb no.[protected]
                        Jan 6, 2019
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 06, 2018
                        Delhivery Customer Care's response
                        Hi,

                        We apologize for the prolonged delay. Please be assured that we will get your issue resolve at the earliest. We have escalated your grievance to our concerned team.

                        Thanks & Regards,
                        Team Delhivery
                        Dec 07, 2018
                        Updated by deepak7666
                        I don't know what your team is doing the status is same as 14 days before it's showing in transit. Tell me when you guys are going to deliver it and never in future I will ever use your service
                        Waybill no[protected]
                        I got different material and not the material which i have ordered. I want to return it and get refund.
                        Order id 6116230
                        Rs-1100
                        And when i asked to return they dont listen and just hung up the call.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          Fresh Pvt. Ltd
                          from Indore, Madhya Pradesh
                          Dec 5, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Delivery boy is forcing me again and again to cancel the order, he is so rude and talks very badly, he don't have manners to talk, he said to me that i came to your house but he didn't. Is that the way you people treat your customers? If possible please deliver my order but with another delivery boy, if it's not possible then please cancel the order.
                          Awb no[protected]
                          Dec 5, 2018
                          Complaint marked as Resolved 
                          Finally after the complaint they shipped my parcel with another delivery boy.
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 05, 2018
                          Delhivery Customer Care's response
                          Hi,

                          We apologize for the unprofessional behavior from our representative. Please be assured that we will take all necessary steps to deliver your shipment at the earliest and devise corrective measures to eradicate approach displayed by our representative. We look forward to address all your grievances as soon as possible.

                          Thanks & Regards,
                          Team Delhivery
                          Dec 05, 2018
                          Updated by Fresh Pvt. Ltd
                          After the complaint I received a message which shows your order is been returned and cancelled. Worst delivery service ever
                          Dec 05, 2018
                          Updated by Fresh Pvt. Ltd
                          Finally after so long procedure they shipped my parcel with another delivery boy.
                          I get a wrong item and plese you tack order return
                          Gaurang Bhanderi's reply, Nov 30, 2018
                          order return plese
                          Gaurang Bhanderi's reply, Dec 1, 2018
                          Consumer Complainte how you are without solve my complaint to mark as resolved
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh Komatineni
                            from Mumbai, Maharashtra
                            Dec 4, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 500084

                            This incident happened on 21st october 2018. Myself rajesh, had ordered a tv from the paytm on 15th october 2018. And received the tv from the paytm, after receiving the product, i have verified that the tv which was delivered to me was damaged. Hence, i had requested return pick up which was accepted on 20th october 2018 by paytm and also informing that the return pickup was given to the delhivery.

                            On 21st october 2018, two people came to our residence for the return pickup. The two people are not having any identity of the delhivery system. But claimed that they are the persons from the delhivery team, by displaying the return pick order number[awb number] of the delhivery on a hand written paper as a proof (That they are from the delhivery team). The return pick up number[awb number] was not received to me. But after checking with the delhivery team, the awb number got matched. Hence, the tv was returned to those people.

                            As i have returned, the product, i have waited for 2 to 3 days for the return information to get reflected in the paytm order page. But the status of the return information in the paytm was not updated. Hence, i have raised an issue with the paytm. But there were no proper resolution of the issue even after 15 days. So i have contacted delhivery team as i have the awb number of the return product and the delhivery team stated that they haven't received any information from the paytm that a product was missing. Then onwards, there were no response from both paytm and delhivery. And the paytm has resolved my issue stating that we have to submit cctv footage of the persons who have come to pick up the return item even after submitting the log book entry of the visitors.

                            Finally, on this issue, there was no proper response from the paytm team and delhivery team.

                            Attached the images related to the paytm confirmation, log book of our residence and the had written awb number of the delhivery system.
                            Jan 5, 2019
                            Complaint marked as Resolved 
                            Delhivery customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 05, 2018
                            Delhivery Customer Care's response
                            Hi,

                            We are sorry for the unprofessional experience you had to go through. We will definitely look into this with utmost urgency. Please share your AWB number and registered phone number, so that we can resolve this issue at the earliest.

                            Thanks & Regards,
                            Team Delhivery
                            Verified Support
                            Dec 05, 2018
                            Delhivery Customer Care's response
                            Hi,

                            We have identified your AWB number and have escalated it to the concerned team. We are trying to close this issue at the earliest and will update you accordingly.

                            Thanks & Regards,
                            Team Delhivery
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gaurang Bhanderi
                              from Ahmedabad, Gujarat
                              Dec 1, 2018
                              Report
                              Copy

                              Address: Surat, Gujarat, 394107

                              Sir i am ordered graphit xl mobile in mobyle express but i received fake order and they dont have web site for cancellation and customer care number also not working how i can refund the my amount...
                              And sir his given refus mobile without bil and accessories only on box packing.
                              I received nokia 5c mobile instead of graphit xl on 30/11/2018. And i want to return it or refund my money.
                              Delhivery customer support has been notified about the posted complaint.
                              Which product I've ordered in ur website it's smart bracelet with is very cool product worth 1500 and what I got a useless watch which is like 100 or 150 I m not happy and I want refund
                              I have order eyelashes...bt the quality of this product is very low so i want to returns this product...
                              Because I got an used and damaged product from delhivery
                              So I need a replacement can you please help me in this situation
                              Tracking show its delivered but i have no received any package .
                              [protected] this is tracking no. We want invoice for this
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gaurang Bhanderi
                                from Ahmedabad, Gujarat
                                Nov 30, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Surat, Gujarat, 394107
                                Website: MOBYLE EXPRESS

                                I ordered a mobile from mobyl express but i got wrong and refuse mobile which is of cheap quality.. I want to return the product but getting no response from their side.. They are fraud.. Order id is[protected] please refund my money back i. E. 2999 rs. I tried to contact the seller so many times but they are not responding.. Please take a strict action against them as they are cheating the customers.. Request you to help and provide the refund to me
                                Jan 3, 2019
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 30, 2018
                                Delhivery Customer Care's response
                                Hi,

                                We apologize for the inconvenience caused. Delhivery being a logistic partner to your merchant do not guarantee product quality. However, please contact [protected] for any further assistance required from
                                MOBYL EXPRESS.

                                Thanks & Regards,
                                Team Delhivery
                                M not order this kind of [censored] I've ordered a smart braclet which is completely connect to your cellphone and what I got a useless watch when I call the delivery person that this is not my parcel he say no sir it's ur how can I purchase a bloody useless watch I want my money back
                                I have received fake shipment.
                                Saurabh chikte's reply, Dec 8, 2018
                                Plz return my cash
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sreekuttyjithin
                                  from Mudigere, Karnataka
                                  Nov 26, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Surat, Gujarat, 560058
                                  Website: veerzara.in

                                  I did not order anything from fashion hub but i was delivered the wrong product. It was a peice of cloth. I had paid Rs. 755 in the mode COD. When placed a return request to the seller there was no response on their site. The email id to contact the seller is bouncing back. There is no customer care number alsoPlease take the product back to the seller.
                                  Awb[protected] order 13366 process the refund
                                  Jan 3, 2019
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 27, 2018
                                  Delhivery Customer Care's response
                                  Hi,

                                  We are sorry for the inconvenience caused. We being logistic partner to your merchant, do not have the scope of returning/refunding. However, we have escalated the issue with your merchant and we have been assured that they will connect with you to resolve the issue.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Nov 29, 2018
                                  Updated by Sreekuttyjithin
                                  Being the delivery partner you will definitely have the contact number and address of seller. Please share the same with me. Awb[protected]
                                  Verified Support
                                  Dec 01, 2018
                                  Delhivery Customer Care's response
                                  Hi,

                                  Please connect with your merchant on [protected].

                                  Thanks & Regards,
                                  Team Delhivery
                                  Dec 05, 2018
                                  Updated by Sreekuttyjithin
                                  Cannot find the contact number as it is protected. Please make it visible
                                  I will buy one mobile.The seller that provide a fake product.i want to return my order. So please return my order.i am order delivery.com.

                                  Order no :1801547

                                  Vinoth
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Basheer CP
                                    from Mumbai, Maharashtra
                                    Nov 26, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Malappuram, Kerala, 676122
                                    Website: www.delhivery.com

                                    I have complaint regards one of your courier boy named irshad, from kerala manjeri city.
                                    His details i know:
                                    Name : IRSHAD
                                    MOB: [protected]
                                    Actually the product is reached in manjeri on this saturday(24/11/18) and they told me that cant deliver today and will be delivering next day. Then today (26/11/18) i called him, and when i asked "at what time my product will reach?" He started to shout on me and he is using very bad word and misbehaving when i said i need urgently my product today itself.
                                    How can i send products again through delhivery. If they start to behave like...i will definitely file a case against him in consumer file..we are using delhivery because of its polite support of courier service. If they start to do like this you will definitely loose your customers..
                                    I hope you will take necessary action.
                                    Jan 3, 2019
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 27, 2018
                                    Delhivery Customer Care's response
                                    Hi,

                                    We apologize for the unprofessional behavior from our representative. Please be assured that we will take appropriate action to counter and eradicate such attitude. We are also working on getting your shipment delivered at the earliest.

                                    Thanks & Regards,
                                    Team Delhivery
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aditya9525
                                      from Munger, Bihar
                                      Nov 25, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Siwan, Bihar, 841226

                                      Dear sir,
                                      I have made an online purchase, which has to be delivered by delhivery courier service with awb number[protected].
                                      They didn't even called me once & sent me a message showing that i have requested a self collect service.

                                      They blocked my number too, i went to the courier service office, they didn't respond gently.

                                      Totally unsatisfied.
                                      Jan 3, 2019
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2018
                                      Delhivery Customer Care's response
                                      Hi,

                                      We apologize for the inconvenience caused. We have escalated the issue to the concerned team and look forward to resolve it at the earliest.

                                      Thanks & Regards,
                                      Team Delhivery
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rajkumar Mohite
                                        from Satara, Maharashtra
                                        Nov 25, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Solapur, Maharashtra, 413402

                                        Dear sir,
                                        This is informed you that, i got defective product from ptron. Company placed return request awb no[protected] delhivery courier. But your delivery boy name subham gawali his contact no [protected] intentionally cancelled the order because last time i have placed the complaint against him. This time also his behaviour was very bad and forcing me to pay tip. I hape you will take action against him this time. Thank you...
                                        Regards
                                        Dr rajkumar mohite
                                        Dec 27, 2018
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 26, 2018
                                        Delhivery Customer Care's response
                                        Hi,

                                        We apologize for the inconvenience caused. We had escalated the issue to the concerned team and have been informed that the shipment has been picked up from your location.

                                        Thanks & Regards,
                                        Team Delhivery
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit