Delhivery Complaints & Reviews

Amazon has really bad choice as delivery partner i. E. Delhivery. Delhivery is worst courier service provider i have seen so far. I booked my package on package on 14th nov and i got a message on 20th nov that package has been delivered to home. Immediately i called amazon and delhivery courier service as package was not delivered to me and status was updated with delivered. Since last three days i was following up with delhivery about my package, they sent me a proof of delivery document in which name of collected person mentioned as "na", date and time of delivery mentioned as nov 20, 2018 4:08 pm and a fake sign was there. I asked them to provide me the address of office or contact number of delivery boy who delivered it so that i can contact him but they fail to provide any such information. Fact was that they don’t even have office in datia city and package was still in other city. After calling them again and again to delhivery courier service and then amazon, finally i got the package on 23rd nov 08:00 pm. When i asked delivery boy what happened with my package then he said he received my package yesterday night only that’s why he came today for delivery.

Please take action against them so that in future they should not think to produce any fake delivery document as a proof.

We ordered a watch and found it to be a fake fastrack product and don't like the product... It is not the original brand... I surely want to replace it and want my cash back. Also i am not at all satisfied by the product... Want it to replace immediately...
Order id: 4756921
Reference id:[protected]
Tracking id:[protected]
Order date: 11/13/2018
Contact mail id: [protected]@gmail.com
Make it as early as possible... I want immediate replacement

Sir/ma'am,
I kept my order through paytm from where the courier is taken by delhivery. My order is not delivered and they are showing it is delivered with fake signature on poa (Proof of delivery).. I raised this issue to them on the next day only. But communication with them is too slow. This is the third day after raising issue. But not resolved except their apologizes. They are still asking time to resolve... Please take action against this and help me.

I had purchased a shoe rack from ikea hydrebad on 18 oct 2018. It is well packed. We had given for parcel xpeed logistics inside ikea. They told us it will delivered the goods within 5 days. We didnt received the material on time. When we are calling them they told us that it is missing in aluva kerala. We had received the material on november 1 st. It is not well packed. It is packed with other cartons. And we had reported to the kottayam office. When we opened the parcel inside the parcel there is only some planks. The fitting item such as screws boards inside shelf all are missing. We think that it is mis delivered and they had repacked the item and delivered to us. So please make an urgent attempt to track the missing item.
I am waiting for your earliest message

My awb no. Is[protected], i got msg on 15 nov, that your product is out for delivery and no one call me, not single time your courier boy call me. And after that when i track today i found my product was returned. And 2 times this happen to me and many times happen with another people also. When your courier boy want they just returned the product. Is this your service. Am i a joke to you. That when you want deliver and when you want return the product without giving any information. I am waiting for this product and you people just return it.

My shipment awb[protected] is due for delivery from 29/10/18 at my city. Even courier company posted false statement on tracking system that delivery was attempted but no one has contacted for delivery and i never differ delivery.
I want to know when delhivery is committed to deliver my parcel and if they wish to explain the reason for such a extreme delayed time

We are a trademark registered and apparel brand.We are seller in different e-commerce websites. We are seller in amazon, flipkart, snapdeal, paytm, shopclues and our own website.
We dispatch several shipment everyday.
Delhivery pickup man don't arrive on due dates repeatedly.Even he arrives sometimes after 4 to 7 days for pick up.Many websites make us penalty for this.But Delhivery courier remarks we don't handed over shipments which is completely false, lie and baseless.Even the courier man is so rude, they sometimes arrive and run away after ringing the bell without awaiting for our arriving to door front.
We are losing business for this courier operating in PIN 713102.Please take action urgently.

Hopeless service of delhivery delivery. I ordered sofa (Waybill no.[protected] from amazon and expected date was 11th november. I am continuously chasing delhivery delivery, every time they say your products has reached to your city but it will take 24-48 hours more to deliver at place due to some internal problem. If product has reached to my city what could be problem in delivering the product in 6-7 km distance range. Amazon is not also able to trace their product, what a worst service, i can say.

I was supposed to receive the courier on 12 nov. As i was not available your branch person informed me that my door is locked so he will inform his person to deliver on next day. On 13 the nov my wife was whole day at home, no one came. So i called him. He told me he will check and let me know. After 10 mon he called me stating that my no. Was not reachable and his person didn't find my address so hewas unable to deliver the sample. I questioned him that on 12 th your person found my address and door was locked now the same person didn't find my address how is it possible. I informed him that i will collect the parcel from your office till 7 pm but he denied stating they will close at 4 pm. So i informed him do what you want to do. If you want to return you can return. During this conversation he was very rude. Please check the conversation. Today i receive msg from amazon that my product is out for delivery. So i called him his person answer my call and told me that i informed him to return the package so he has returned.
Now you check my conversation where i have informed. This is not expected from a company who is looking to establish in the market. Such type of behaviour is not expected. Now i am going to post the same in social media. Very disappointed from your service.

I don't like the quality of this product and i want refund...in website it was looking nice but now after delivery it's not good as it's quality also bad plz refund this.
Order id or ref no.[protected]e11071630
My name is sangram anil mane iam from vita tal khanapur dist sangli maharashtra
And it's my humble request to you plz change this and i want to give back this.

I have placed an order on flipkart and I received the item by delhivery and due to defect in item I also placed return request for above but delhivery services have not picked up item in schedule date as a result
My return request from seller is cancelled due to expiry of return date...
Very worst service by delhivery...
I suffered a loss of Rs 2472 due to their fault...

Delhivery boy without dial a call, they have place status as "customer call placed" and "consignee unavailable". How they can update the status like that? Not sure. Also i compliant the same to customer care as well but i didn't get any proper response from them as well. Really very very worst service.. They all are cheating the group.. Don't use these useless courier services...

Here is my tracking no : https://www.delhivery.com/track/package/[protected]

Ordered a soundbar form jbl on nov 2nd. Expected delivery was on 5th november. Awb :[protected]. Till now the product is not delivered. Tried reaching the customer care, but line is always busy. Tried sending emails, but no responses from delhivery side. When contacted jbl customer care, they are saying that the product has been returned? How can the product be returned without even being delivered?

I ordered a mattress from the amazon website and the delivery date for the product was 02nd nov. I called on 1st nov to make sure the product would be delivered. Customer service at amazon said it would and assured me.
I waited till 3rd midday and then called the amazon customer care again since the product was not received. They asked me to wait for 24-48 hours more since product is in transit. I once again waited. On 5th I called to check and it was mentioned that the product would be located and delivered. Amazon and the courier company don’t have any idea where the product is and I have literally been calling everyday and update is same to wait for 24 hrs. Cannot amazon track and support its customers instead of the customer being made to to run from pillar to post.

Frustrating experience:(

Tracking id[protected] i haven't received delivery of my order yet! The delhivery courier hasn't delivered it yet! I was supposed to receive them at 3 rd nov! Tried calling n mailing all the people linked! This was the last warning, i will sue u soon & see u at court! And yes don't u think u can run away with my money! Soon i will get back my money which i paid! Blocked my card! The bank will give my money back! See you

The person sold this item through delhivery is fraud
Sent wrong products.
I want to return the product and refund my money and also i want to suggest delhivery group to abandon these fraud sellers across all delivery services
How come u not mentioned the seller address and ph num
You r responsible for this
Now take my product return and refund me!!

My shipment number was[protected]. The delivery boy called over the phone and wanted me to come to the office and take the parcel. I refused and asked him to come to my house then he started using so much abusive and vulgar words. Shubham gavali [protected] (Deliveryboy) & sidheshwer ghumare [protected]. And they returned my order. Plz take action

Hi, i am owner of nardevfashion.com, send my orders via delhivery pvt ltd.
I was given poc (Point of contact) for any query arise when shipment going for delivery and all other query related to courier.

Mostly in delhivery, courier boys are doing fake delivery attempts and return order (Not deliver to customer). Customer doing many complaints to us for delivery and we send it to my poc (Point of contact) for solution and delivery.
But i had very bad experience that, poc (Point of contact) from delivery are also just wasting my time and not doing solution of query arise.in some cases they blame us even after too many fake delivery attempts proof and call recording provied to them.

Total 3 poc was given to us. But all poc just wasting time. My second and third poc even don't reply any email if not solved by first poc. I was told to contact second and third poc for non solution from first poc. But they also didnt responding.

Even i call customer care and send email to customer care regarding it. But they are repeating to contact your poc. And poc not responding..

As and website owner, i never suggest anyone business entity to open account in delhivery and send shipment to delhivery, it will be loss for company because of too many fake returns and non solution of complaints.

I give a order of jacket which is not according to order I gave a lot of problem in returning this product I request to you please change this product. The product of this shopping company is very good . I again request to you please return this product your contact number is not connected for getting any nformation about returning the product thank you

My AWB No:[protected].The product is lying idle in their shop from last 3 days since 27th October. They are not delivering my order. Customer care is unreachable as well as email support is not responding.The product has reached its final destination hub which is only 2-3 kms from my home. But they are not delivering it. What a sad situation it is for me.