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Delhivery Complaints & Reviews

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Updated: Nov 25, 2025
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Delhivery reviews & complaints page 183

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S
Sarbo4
from Ranaghat, West Bengal
Aug 4, 2018
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Address: Nadia, West Bengal, 741404

My waybill number is[protected]. Track show it out for pickup still from 2nd august. I contact my merchent they said it shipped 1st august. But 4 days passed i do not get my product although tracking shows out for pick up agian and again please look into my issue. I need the product very badly. Please help me i contact their phone number but no one pick up it. Please loged a complain and help me as soon as possible.
Delhivery customer support has been notified about the posted complaint.
I am a customer of Delivery courier and the courier is always delay and misroute the parcel and when I complaint them they just generate a complaint number and the shipping charges I have paid 500 above in all parcel but they always slow to reach destination and my customer cancel the packet
AWB[protected]

It should be delivered on 10th of August but from 3 days there is no update on where the parcel is.

It's happening often.

Please deliver ASAP.
I was supposed to get my package from delhivery on 27th August 2018 but could not get yet. The package is in mahmurganj still it is not being delivered to ramnagar Varanasi. Customer care services are not responding. It's really disappointing to see such type of careless behaviour from well known courier company. Kindly resolve this
The worst courier I have seen till date, delivery boy number is not provided and no one is answering customer care number which is provided in the online please I request all not to choose this courier until they correct all the mistake
Delivery boy had not deliverd my product in provided address.

Product tracking number :[protected]
Tracking ID[protected]

It's been 4days since the status is showing pick up, there is no change whatsoever in stays, I have contacted the seller they already ship t.
It's really urgent, I m in need of it, kindly see to it, don't be like post offices, from next time on I won't recommend my sellers to choose delhivery as courier service if I have to go through hassle like this in order to get my package.
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    R
    Ravi umair
    from Patti, Uttar Pradesh
    Jul 31, 2018
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    Address: Ambedkar Nagar, Uttar Pradesh, 209101
    Website: www.delhivery.com

    My shipment delayed in delivery my shipments awb no. S are[protected] and[protected]. They will comes in kanpur and goes to lucknow, faizabad and akbarpur (Auliyapur).
    But it is misrouted this is not my akbarpur my city is akbarpur kanpur dehat there is no delivery centres of delhivery the delivery is attempted by kanpur delivery center i requested to urgently delivers my shipment when it reaches kanpur no misroute in the shipments
    Delhivery customer support has been notified about the posted complaint.
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      R
      RitzieR
      from Pune, Maharashtra
      Jul 28, 2018
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      Address: Pune, Maharashtra, 411015
      Website: www.delhivery.com

      Awb no.[protected]
      I placed an order with bohriali.com on 7july 18.
      On 9 july ' delhivery courier service' www.delhivery.com picked by parcel and till now i haven't received it. (27 july 18).

      There tracking system is faulty and they keep lying about the package delivery.

      Once they said consignee was not at the address. Which is totally wrong because i stay at home and no one came to deliver the product.

      Again they said address was wrong which is false because i have proof of 'bohriali.com' invoice of my order. Address given by me was correct.

      Once they said, i asked for delaying the delivery. Which is not true because i stay at home and needed my package. Why would i delay?

      On 18 july18 i received a call from a delivery boy he told my address is wrong. (Which is false because my address was correct when i ordered). They themselves put wrong address.

      Still i posted my address again for them on their website link on 17july18.
      Also i verbally told the address and pin code to the delivery boy.

      On 19 july 18 when i didn't receive my parcel again i called delivery boy. He told me he has already sent my parcel to correct location.

      After that their track record shows that parcel is in the city.

      After waiting and repeatedly calling their cust care no. Which no one receives.
      I emailed them asking for my parcel.
      I got a call from them on 20 july18, friday. They said i will receive it within 24hrs. Which never happened.
      I am mailing them every day and they say same thing that i will receive it in 24hrs

      On 24 july one man called me and again said the same thing that my address is wrong.

      Again i gave him my address. He told me i will receive it on 25 july18.

      Now on 26 july18 there was a transporters strike. They said there is strike we can't deliver. The parcel is already in the city. Still they didn't deliver.

      There was no strike earlier. Still they didn't deliver my parcel.
      I didn't receive my order till now
      (27july 18) even after 20days.
      Delhivery customer support has been notified about the posted complaint.
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        Y
        yogendrakapoor
        from Noida, Uttar Pradesh
        Jul 24, 2018
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        Address: 122001

        Delhivery services are worst and there team are #...

        I have tried calling them many times to there cc number, the item is showing out for delivery from last 4 days but yet not been delivered.
        This is the worst delivery service provided by them, from last 4 days guys are saying that today they will deliver the shipment and daily they are postponing with some fake reasons.
        They are putting fake reasons like restricted area, and customer requested for delayed delivery and not trying to deliver... I think the time they are putting to enter fake reason in that time if they will try they can deliver the shipment...
        Delhivery customer support has been notified about the posted complaint.
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          A
          Anshul Ojha
          Jul 18, 2018
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          Address: 841301
          Website: www.delhivery.com

          I ordered a HP Laptop from hpshopping.in. On 13th July 2018 they dispatched the item from Patna, Bihar through Delhivery Pvt LTD. The destination is Chapra, Bihar which is 82 km from Patna. First the parcel was sent to their Gurgaon Hub & when I asked they said that our every parcel first come here for scanning and other formalities. It reached their Gurgaon hub on 16th July 2018. Now today is 18th July 2018 and status is showing it is still at their Gurgaon hub. Whenever I complain to them they reply give us 24 to 48 hrs.
          Delhivery customer support has been notified about the posted complaint.
          I have been purchased pro polish, and it has lost liquied half of the bottle. Now what can i do. I dont need this product
          Issue for damaged products.want to return also get return back policy
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            S
            Surinder singh290
            from Ludhiana, Punjab
            Jul 15, 2018
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            Address: Sangrur, Punjab, 148106

            Hii
            My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
            Now i dnt know why they cancelled this order without calling me.
            Delhivery customer support has been notified about the posted complaint.
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              S
              Surinder singh290
              from Ludhiana, Punjab
              Jul 15, 2018
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              Address: Sangrur, Punjab, 148106

              Hii
              My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service-end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
              Now i dnt know why they cancelled this order without calling me.
              Delhivery customer support has been notified about the posted complaint.
              I am very sad with your company.Is this way to assist your customer. Ihave order 4 Full sleeve combo chek shirt but you sent wrong produt plane shirt.i want to refund my price
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                S
                Swavish
                from Mumbai, Maharashtra
                Jun 22, 2018
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                Address: New Delhi, Delhi
                Website: www.delhivery.com

                Such a worst and # service and people you all are. And yes i will say this no doubt what a great experience i had. The item which was supposed to be delivered by 17th june 2018 and today is 22nd june 2018 is still no delivered but in your app it show delivered. On what basis?. Your freaking delivery boys are #. Full of attitude with no sense and the carelessness is great. Updating wrong status. Even after making 100 calls and i am not joking not a # response. Thats insane. You guyys think sab chutiye h letting me wait from 17th to 22nd june. I already informed about me going out of station on 21st despite of what escalation calls and complaints and everything i have not got the parcel yet and yes m out now thank you for your # service. Nobody contacted me not even once i have been there like a jailer in my house till 22nd because to delivery guys. Now i want to know where my has been delivered??? No customer care support. I have never ever has been soooo much frustated in life. And i don't feel sorry for being abusive. Awb[protected] and delivery guys no. [protected] and [protected]
                +4 photos
                Delhivery customer support has been notified about the posted complaint.
                There are many problems in road way from sgm nagar to chimni bhai chow.
                Per day much more incidents make reason only bad road way.
                Please give some time to take care this situation.
                Kindly grant the solution and best result for that problem.
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                  A
                  Akhil ambattukunnel
                  from Kottayam, Kerala
                  Jun 21, 2018
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                  Thats not working properly... I can hear full in good clarity and good voice but the other end person can't here anything... Worst less product.. Please help how to return this product... Iam buy this product only 1 week ago.. I need the coustomer care support please help fast... I need my money or a good product... And tell me how to find the exicutive
                  Delhivery customer support has been notified about the posted complaint.
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                    R
                    Rhytham458
                    from Delhi, Delhi
                    Jun 20, 2018
                    Resolved
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                    Resolved

                    Website: WWW.delhivery.com

                    I have book an order from paytm and they handed my order to delhivery courier they show it out for delivery on 17 june 2018 but the delivery agent give company information that i rescheduled my delivery but i haven't done he done it when a register a complaint against the boy they said your order will be deliverable on 20 june 2018 but the delivery agent give the information that consign not available but they didn't call me. My awb no. Is[protected]
                    Jun 21, 2018
                    Complaint marked as Resolved 
                    I said them i will complaint to consumar court
                    Delhivery customer support has been notified about the posted complaint.
                    Chitting with me my product is 64gb memory card and you delivered fake 32gb memory card . Return my money
                    This is the product I received... Bag not good delivery date
                    Palss return
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                      K
                      Kanu Pame
                      from Silchar, Assam
                      Jun 14, 2018
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                      Address: Aizawl, Mizoram, 796001
                      Website: shipway.in/delhivery

                      I have placed an order 3 items from reliance trends on 28may-2018 and reached in a destination on 7june-2018.
                      Two items i collected myself (It was reached at my destination before 5june-2018) from delhivery office as they are not delivering my product. Yesterday i got call but due to having lunch i could not receive and soon after within 1minute i called back thrice but they are keep on discounting. After 1 or 2 minutes i received one sms from delhivery it's saying (Attempted delivery of your finetech corporation priv shipment but could not reach you. If you want it to be delivered today, kindly call back [protected]) even i called delhivery manager and executive also but both are disconnecting. Today also i received sms it's saying, out for delivery but i did not get any calls and now again delivery status has changed like a customer asking for delay delivery. This is very worst service i have ever seen. It's unacceptable. It's happened to me thrice. Without customer intimation, they are changing delivery status like (Customer wants delay delivery). Most of the order products i only collected myself.

                      For your reference please find contact number which i called them.

                      1. Delhivery executive number ([protected]).
                      2. Delhivery manager number (+[protected].

                      Order number:
                      [protected]
                      Delhivery customer support has been notified about the posted complaint.
                      You picked up my item on 28 june but you don't dispatch till now why
                      Awb no.[protected]
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                        A
                        Adi Deb
                        from Lunglei, Mizoram
                        Jun 14, 2018
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                        Address: New Delhi, Delhi, 201301
                        Website: Paytm

                        Dear sir,
                        My air way bill no. Is[protected]. The product has not been delivered yet but in the tracking status its showing delivered on june 12th 2018 (Evening). Its a paytm order and i want my product on an urgent basis orelse i want a refund. How dare they show delivered whereas they have actually not delivered the product.
                        Kindly help me so that i can receive the product at the earliest possible. I tried calling the contact no. Given on the site but its not getting connected.
                        +1 photos
                        Delhivery customer support has been notified about the posted complaint.
                        Digital indoor tv antenna is not working properly there is not signals are seen and does not working at all dtv is not appear and does not receiving at all very poor and don't deceive people's like this.
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                          A
                          Alomst EveryThing
                          from Godda, Jharkhand
                          Jun 14, 2018
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                          Address: Gurgaon, Haryana, 122002
                          Website: www.delhivery.com

                          Awb no.[protected]

                          Shipment booked through. Direct. Delhivery

                          From. Harsh raj, ramgarh, jharkhand

                          To. Rashi peripherals pvt ltd, poman village, palghar, maharashtra)

                          Last status was. Consignment recived in 11 june 2018 at bilaspur hub - hr

                          Till my shipment not connected to destination

                          My delivery date was 15 june 2018

                          Kindly check and update on high priority
                          +3 photos
                          Delhivery customer support has been notified about the posted complaint.
                          Jun 14, 2018
                          Updated by Alomst EveryThing
                          Pls Resolved Urgently
                          Delhivery not my order delivery is wrong
                          Sanjay Bavadiya's reply, Jun 11, 2018
                          I order to in your company and I not delivery not my product I return your product
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                            R
                            Rajvir Sansarwal
                            from New Delhi, Delhi
                            Jun 12, 2018
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                            Address: Ambala, Haryana, 134203
                            Website: Delhivery

                            Dear sir,
                            I am tony getting harrased by delhivery awb[protected] they are not delivering my this order and kept the same with them from last 10 days in city naraingarh in district ambala haryana 134203. My contact no. [protected]. Plz provide me help for delivering my order. If they dont want to deliver my order then why they kept the same with them with whos permission. I will be highly thankful to you if you provide some support in this case.
                            Thanking you
                            Tony
                            [protected]
                            Delhivery customer support has been notified about the posted complaint.
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                              B
                              Bibechna
                              from Delhi, Delhi
                              Jun 12, 2018
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                              Address: Gurgaon, Haryana, 122101
                              Website: Delhivery.com

                              I had a large shipment to be delivered from romwe.com on the 4th of june 2018, however delhivery who is handling the shipment said when i called them as to why i didn’t get my shipment that there had been a pincode error and that they would fix it and to avail some time to them. It’s always been the same answer, it’s been a week now and i have to keep calling them to do their job but no action has been taken what so ever. This is harassing to a level where in i have to leave everything i am doing to get behind them to do their jobs
                              Delhivery customer support has been notified about the posted complaint.
                              Ur courier service is very bad not dispatch my order on time
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                                पवन नावरिया
                                from Noida, Uttar Pradesh
                                Jun 11, 2018
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                                Address: New Delhi, Delhi, 110062

                                I ordered a product from mi.com which was to be delivered by delhivery the product delivery date was 9th of june 2018 but have not received yet i tried to call delivery boy as i received a message from delhivery with contact no. Of delivery boy i tried to call him but he rejected my call many times i tried to contact him with another no. Then he picked my call and told me that i am on holiday and another boy will deliver your product on 10th june 2018 but i haven't received my package yet as i tried to call him again he rejected my call than i again i tried to contact him with other no. Then he told me that delivery boy is on the way but i haven't received my package yet till date i have recorded my voice call chat with him also
                                Delhivery customer support has been notified about the posted complaint.
                                I ordered Apple wireless airpod worth INR 1999 and receive a fake and defective earphone and usb cable. I want my money back.
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                                  Pallavi S Poojary
                                  from Kundgol, Karnataka
                                  Jun 7, 2018
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                                  Address: 560102

                                  Hi,

                                  I had ordered some products from Shein.com. one of the products was of bad quality so I placed a return request. I was given 2 options - either to courier it myself or to pay a 69 rupees fee for a return pickup that the company would schedule. I agreed for the latter as I'm recovering at home post surgery and would not have been able to go to a courier shop. They accordingly said they would charge the fee from the amount to be refunded. I even received an SMS and tracking details for Delhivery who were supposed to pick up the product. This was 3 days ago. Since then everyday I get a message in the morning that the item will be picked up and no one contacts me or comes for the pick up. At the end of the day I get a message saying that 'unable to pick up'. After 2 days of this happening, I raised a ticket at Shein and asked them what was happening. Apparently Delhivery has been marking the status as customer unavailable at home everyday since the request was raised. This is a pure evil lie. I have been at home the whole time. I had even tried contacting the agent whose number was given in the message but the number is switched off. Yesterday I even emailed Delhivery but they didn't even bother replying. I raised this on FB and Twitter pages of Delhivery and no one responded there also. Finally, fed up, I called their customer helpline today and the agent promised that the pick-up would happen by EOD and told me that she had raised an urgent pickup request and it would be guaranteed picked up by 8 pm. But no. The liars haven't. This is not about the 60 odd rupees, not even about the several hundreds that I stand to lose if this return doesn't happen. This is about ethics and reneging on a promise to a customer and lying to her face. Delhivery has failed me at multiple levels and I want to see action taken against them so no one else has to go through the stress and inconvenience I'm going through. The lies are evidently being tolerated at multiple levels in their fleet and administration.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    E
                                    Everything Social
                                    from Savantvadi, Maharashtra
                                    Jun 4, 2018
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                                    Address: Kolhapur, Maharashtra, 416013

                                    I saw the ad on instagram a few days ago about 70% off on the rs.14990 product jbl charge 2+. We have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please try and block the seller who is selling fake products online under the world renowned brand jbl. As people around the country are being bluffed. Please refund our money back i. E. Rs.1800/-. Please do as early as possible.
                                    Delhivery customer support has been notified about the posted complaint.
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                                      Amansaccs
                                      from Delhi, Delhi
                                      Jun 3, 2018
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                                      Address: Ghaziabad, Uttar Pradesh, 201009

                                      Shipment not delivered despite reaching destination city. Very apprehensive now as have read many delhivery reviews, mostly negative.
                                      Now i am very concerned and distressed about the phone i ordered from nokia's website. The phone certainly did cost a lot and unfortunately, its delhivery who would be delivering the order. I am not worried if there is a delay in the delivery, what troubling me is no delivery at all. I certainly spend a lot on the phone now im starting to think that i am never getting my product delivered.

                                      Awb number[protected]
                                      +1 photos
                                      Delhivery customer support has been notified about the posted complaint.
                                      shipment not received till it should be deliver on 5th june but not delivered today date 12th june 5 times i called no one responding properly worst courier i ever seen like like

                                      order not delivered - Comment #3126301 - Image #0
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                                        deepak7080
                                        from Lucknow, Uttar Pradesh
                                        May 31, 2018
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                                        Address: Barabanki, Uttar Pradesh, 212631
                                        Website: mi.com product miss by delhivery company

                                        Ser maine mi.com se redmi note 5 pro order kiya tha jiski tracking id[protected] hai. Ser delhivery boy aaya tha unse mujhe khali product de diya maine product khola tha to usme main product miss tha. Couriur boy mujhse kahne laga mai iski jimmedari nhi leta aap company me complaint karo. Maine mi.com company me complaint ki thi company ne bataya tha ki product kanpur tak wait karke aaya tha. Kanpur se nikla tha tab bhi uska wait thik tha hamirpur office me jab ayya hoga tabhi is product me chhechhad ki gyi hai... Delhivery boy ne mujhe product mere hath me na dekar neeche fek diya tha. Aur jab maime use khola to mera phone hi nhi nikla. Mai product ki sari image send kar rha hu jo coriur boy dwara nikal liya gya tha.
                                        +1 photos
                                        Delhivery customer support has been notified about the posted complaint.
                                        May 31, 2018
                                        Updated by deepak7080
                                        Ser meri jald se jald help kariye
                                        Jun 01, 2018
                                        Updated by deepak7080
                                        ser jald se jald work kariye
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