Delhivery Complaints & Reviews

Always gave fake commitments of delivering my product within 24 hours, had to call them every single day for status updates after doing timepass for 3 weeks the item was returned to sender without my approval or intimation. It is by far the worst courier company i have come across. Dtdc comes close second spot in equally bad customer service.
Tracking no:[protected]

I had ordered from www.latestone.com and the order was shipped through delhivery courier vide tracking #[protected] on 2nd sep, 2018. It was expected to be delivered at destination in surat (Gujarat) on or before 5th sep, 2018. Today is 12th sep and i have still not got my parcel. It was laying at delhivery surat office since 4th sep. Nobody attempted for delivery and i continued follow-ups but as usual i got only one answer that we have escalated the issue and all the stuff. For last 3 days delhivery started a new technique and they updated status as out for delivery first and then in the evening they used to update as consignee not available.in fact no attempt was made to deliver the parcel and i do have cctv cameras at my factory gate and i can prove that the status updated was fake and misguiding. The same practice they are applying for last 2 days.in fact yesterday on 11th sep i got a call at 5:30 pm from a delhivery courier person and he informed me that your parcel will be delivered within half an hour but surprisingly i found the status update as consignee not available in the evening. To be very frank i must add that delhivery people are just playing with persons. They do not understand the seriousness of the items ordered and their deliveries.

Awb no:[protected]
24 aug 2018, afternoon bhubaneshwar_hub (Orissa) consignment received
But not processing in my order today. Your vehicle everyday going to destynation city but my product not journy. Your delhivery expeted time 27/08/2018 bt today is 28/08/2018. Your corrier service is very bad. I have cancle the order
I have not happy in your service

Hi,

I have ordered a bose speakers in online for rs.4000/-. And i was not received any conformation mail or message from that web site. (Which was not working rite now)

When i received a product through delhivery courier awb:[protected]. The delivery boy not allow to open the package without paying the money of rs.4000/- to him. And he said if i open the pack to check the product without paying him he will be responsible for that 4000/-.

So after paying the money i opened the pack and i was shocked the product in the pack was not bose speakers. It was local made speaker which is not worth it for rs.500. When i call the call centre and explain about my problem and asking for a seller phone number but they said the phone number of seller is not there in there data and the web site which i order is a fake site and i cant able to go back and request for return.

So please send some one to collect the product which was delivered to me and return back my 4000/-.

Please don't pay any money to the seller they are belongs to online fraud and they are using you for there fraud.

Thank you,
Karthick. R
[protected]

I was promised tht i will get my parcel by 8th august.. Bt they couldn't deliver it to me. I contacted the service center. They promised to deliver it by 10th of august. Todays its 10 of august yet they couldn't deliver the parcel now they promised to deliver the parcel by 12th of august. Y shud i believe in dem now..in every 2days they r changing the delivery date.. Am i d fool to believe u again and again.
I want my parcel by 11th itself

Delhivery never keeps promise, always late in delivering the parcels & also in everything it is late. My tracking number is[protected], it is not delivered till now. Very bad service & the excuse of the customer service representative is that there was a fault in the car, so it is late. Which courier company ship by aur..!!?? ### off service. I request all the company not to ship with delhivery courier anymore. This courier company should be closed

My waybill number is[protected]. Track show it out for pickup still from 2nd august. I contact my merchent they said it shipped 1st august. But 4 days passed i do not get my product although tracking shows out for pick up agian and again please look into my issue. I need the product very badly. Please help me i contact their phone number but no one pick up it. Please loged a complain and help me as soon as possible.

My shipment delayed in delivery my shipments awb no. S are[protected] and[protected]. They will comes in kanpur and goes to lucknow, faizabad and akbarpur (Auliyapur).
But it is misrouted this is not my akbarpur my city is akbarpur kanpur dehat there is no delivery centres of delhivery the delivery is attempted by kanpur delivery center i requested to urgently delivers my shipment when it reaches kanpur no misroute in the shipments

Awb no.[protected]
I placed an order with bohriali.com on 7july 18.
On 9 july ' delhivery courier service' www.delhivery.com picked by parcel and till now i haven't received it. (27 july 18).

There tracking system is faulty and they keep lying about the package delivery.

Once they said consignee was not at the address. Which is totally wrong because i stay at home and no one came to deliver the product.

Again they said address was wrong which is false because i have proof of 'bohriali.com' invoice of my order. Address given by me was correct.

Once they said, i asked for delaying the delivery. Which is not true because i stay at home and needed my package. Why would i delay?

On 18 july18 i received a call from a delivery boy he told my address is wrong. (Which is false because my address was correct when i ordered). They themselves put wrong address.

Still i posted my address again for them on their website link on 17july18.
Also i verbally told the address and pin code to the delivery boy.

On 19 july 18 when i didn't receive my parcel again i called delivery boy. He told me he has already sent my parcel to correct location.

After that their track record shows that parcel is in the city.

After waiting and repeatedly calling their cust care no. Which no one receives.
I emailed them asking for my parcel.
I got a call from them on 20 july18, friday. They said i will receive it within 24hrs. Which never happened.
I am mailing them every day and they say same thing that i will receive it in 24hrs

On 24 july one man called me and again said the same thing that my address is wrong.

Again i gave him my address. He told me i will receive it on 25 july18.

Now on 26 july18 there was a transporters strike. They said there is strike we can't deliver. The parcel is already in the city. Still they didn't deliver.

There was no strike earlier. Still they didn't deliver my parcel.
I didn't receive my order till now
(27july 18) even after 20days.

Delhivery services are worst and there team are #...

I have tried calling them many times to there cc number, the item is showing out for delivery from last 4 days but yet not been delivered.
This is the worst delivery service provided by them, from last 4 days guys are saying that today they will deliver the shipment and daily they are postponing with some fake reasons.
They are putting fake reasons like restricted area, and customer requested for delayed delivery and not trying to deliver... I think the time they are putting to enter fake reason in that time if they will try they can deliver the shipment...

I ordered a HP Laptop from hpshopping.in. On 13th July 2018 they dispatched the item from Patna, Bihar through Delhivery Pvt LTD. The destination is Chapra, Bihar which is 82 km from Patna. First the parcel was sent to their Gurgaon Hub & when I asked they said that our every parcel first come here for scanning and other formalities. It reached their Gurgaon hub on 16th July 2018. Now today is 18th July 2018 and status is showing it is still at their Gurgaon hub. Whenever I complain to them they reply give us 24 to 48 hrs.

Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me.

Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service-end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me.

Such a worst and # service and people you all are. And yes i will say this no doubt what a great experience i had. The item which was supposed to be delivered by 17th june 2018 and today is 22nd june 2018 is still no delivered but in your app it show delivered. On what basis?. Your freaking delivery boys are #. Full of attitude with no sense and the carelessness is great. Updating wrong status. Even after making 100 calls and i am not joking not a # response. Thats insane. You guyys think sab chutiye h letting me wait from 17th to 22nd june. I already informed about me going out of station on 21st despite of what escalation calls and complaints and everything i have not got the parcel yet and yes m out now thank you for your # service. Nobody contacted me not even once i have been there like a jailer in my house till 22nd because to delivery guys. Now i want to know where my has been delivered??? No customer care support. I have never ever has been soooo much frustated in life. And i don't feel sorry for being abusive. Awb[protected] and delivery guys no. [protected] and [protected]

Thats not working properly... I can hear full in good clarity and good voice but the other end person can't here anything... Worst less product.. Please help how to return this product... Iam buy this product only 1 week ago.. I need the coustomer care support please help fast... I need my money or a good product... And tell me how to find the exicutive

I have book an order from paytm and they handed my order to delhivery courier they show it out for delivery on 17 june 2018 but the delivery agent give company information that i rescheduled my delivery but i haven't done he done it when a register a complaint against the boy they said your order will be deliverable on 20 june 2018 but the delivery agent give the information that consign not available but they didn't call me. My awb no. Is[protected]

I have placed an order 3 items from reliance trends on 28may-2018 and reached in a destination on 7june-2018.
Two items i collected myself (It was reached at my destination before 5june-2018) from delhivery office as they are not delivering my product. Yesterday i got call but due to having lunch i could not receive and soon after within 1minute i called back thrice but they are keep on discounting. After 1 or 2 minutes i received one sms from delhivery it's saying (Attempted delivery of your finetech corporation priv shipment but could not reach you. If you want it to be delivered today, kindly call back [protected]) even i called delhivery manager and executive also but both are disconnecting. Today also i received sms it's saying, out for delivery but i did not get any calls and now again delivery status has changed like a customer asking for delay delivery. This is very worst service i have ever seen. It's unacceptable. It's happened to me thrice. Without customer intimation, they are changing delivery status like (Customer wants delay delivery). Most of the order products i only collected myself.

For your reference please find contact number which i called them.

1. Delhivery executive number ([protected]).
2. Delhivery manager number (+[protected].

Order number:
[protected]

Dear sir,
My air way bill no. Is[protected]. The product has not been delivered yet but in the tracking status its showing delivered on june 12th 2018 (Evening). Its a paytm order and i want my product on an urgent basis orelse i want a refund. How dare they show delivered whereas they have actually not delivered the product.
Kindly help me so that i can receive the product at the earliest possible. I tried calling the contact no. Given on the site but its not getting connected.

Awb no.[protected]

Shipment booked through. Direct. Delhivery

From. Harsh raj, ramgarh, jharkhand

To. Rashi peripherals pvt ltd, poman village, palghar, maharashtra)

Last status was. Consignment recived in 11 june 2018 at bilaspur hub - hr

Till my shipment not connected to destination

My delivery date was 15 june 2018

Kindly check and update on high priority

Dear sir,
I am tony getting harrased by delhivery awb[protected] they are not delivering my this order and kept the same with them from last 10 days in city naraingarh in district ambala haryana 134203. My contact no. [protected]. Plz provide me help for delivering my order. If they dont want to deliver my order then why they kept the same with them with whos permission. I will be highly thankful to you if you provide some support in this case.
Thanking you
Tony
[protected]