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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 186

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S
Sara Thomas
from Mumbai, Maharashtra
Mar 19, 2018
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Address: Mumbai City, Maharashtra, 400051

I had ordered 2 kurtas and i received 2 sarees instead, this is so disappointing. Please return my money or else i might lodge complaint against your site.
You can mail me on [protected]@gmail.com
Or sms me on [protected]. Awaiting your prompt response.
My invoice no is qazza21227
Awb number[protected]
Order no. Qazza21227
I paid an amount of 854.93
Tell me when and how can i expect a refund for the same. Your website is such a scam. Hopeless...
Delhivery customer support has been notified about the posted complaint.
Hi Sara Thomas,

Kindly contact the merchant website for order related issues, as we are just the delivery partners.

Team Delhivery.
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    G
    grk.ramana
    from Chennai, Tamil Nadu
    Mar 13, 2018
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    Address: 122002
    Website: www.delhivery.com

    This company not only delivers fake products from fake websites, they also support them. I called them and requested to stop the payment as i received damaged and fake products. I asked about the details of the seller who shipped the product to me, sadly they don't have correct contact details, which means they just delivered the product without having kyc details also. I tried multiple times to talk to them, they are keep on disconnecting my call as i am questioning them for there mistake. Please take action on these delivery partners who are supporting the fake websites as these delivery partners are supporting them.
    Delhivery customer support has been notified about the posted complaint.
    Hi grk.ramana,

    Kindly share the AWB no. so that we can look into this.

    Team Delhivery
    grk.ramana's [Complaint's author] reply, Mar 15, 2018
    I don't have AWB number, But added image to the Complaint with the Delivery slip attached to Shipment.
    Mera product mere address per delivery Nahi hua hai tracking id[protected]
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      S
      Shruti Deora
      from New Delhi, Delhi
      Mar 13, 2018
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      Address: Gurgaon, Haryana, 122002
      Website: Delhivery.com

      My parcel with awb no:[protected] has been lying in delhi since 7th march. Everyday the status update changes from 'out for pickup' to 'duplicate pickup request' and it has been a week of this non sense. They do not answer their calls nor reply back to their emails! Please get this sorted at the earliest!
      I need my parcel on urgent basis.
      +1 photos
      Delhivery customer support has been notified about the posted complaint.
      Mar 10, 2018
      Aravind Mudhiraj's response
      I want to return product
      Hi Shruti Deora,

      As we can check, the shipment has been delivered to you by the promised delivery date i.e. 15th March 2018. Kindly confirm.

      Team Delhivery.
      Return my money back
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        P
        PCR Naidu
        from Bengaluru, Karnataka
        Mar 12, 2018
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        Address: Bangalore, Karnataka, 560034

        Above mentioned waybill number from ebay and was out for delivery in the morning till now i didn't received any call at least and not yet delivered.

        The delivery address is home address whereas in the track mentioned yesterday that office/business and closed.

        I stay in bangalore and apartment. I didn't received any call from the person and it was updated the status as consignee not available.
        Pathetic service by delhivery and i am surprised to see their iso certifications.
        Delhivery customer support has been notified about the posted complaint.
        Hi PCR Naidu,

        Apologies for the inconvenience. Your feedback has been noted and will be shared with the concerned team.

        Team Delhivery
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          A
          Anuradha Tantuway
          from Dhamtari, Chhattisgarh
          Mar 11, 2018
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          Address: 495452

          Hello,

          We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something damaged. Please refund our money back i. E. Rs.538/-. Please do as early as possible.

          Order id no.- 10528

          We want to return it again at earliest.

          Please let us know the procedure.

          Regards,
          Anuradha tantuway
          Delhivery customer support has been notified about the posted complaint.
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            P
            parulnandal
            from Gurgaon, Haryana
            Mar 8, 2018
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            Address: 124001

            Hi, my name is parul nandal, and i have ordered some product from amazon online site. The website is delivering the product via your delhivery courier service. I didnt received the product/courier today at my mentioned address in rohtak but the delivery boy who was delivering the couriers was very rude. That guy don't know how to speak with the customers over the phone. He was shouting on mom at home and me over the phone saying that he was not delivering the product for without any reason. I don't know name to the courier boy but contact no is ‭+[protected]‬. Please do the needful against my complaint of that delivery boy
            Delhivery customer support has been notified about the posted complaint.
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              M
              Madhulika Shrivastava
              from Agra, Uttar Pradesh
              Mar 7, 2018
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 248001
              Website: www.delhivery.com

              Order : SO[protected]

              My order is supposed to be delivered today but i didn't got any call from the delivery boy.
              Now, in evening i got a msg from company that it couldn't be delivered due to "Entry Restricted Area" i dont know what this means
              The delivery boy didn't called me even once. All my orders get delivered on my address without any problem.
              Kindly get my order delivered to me ASAP
              +2 photos
              Mar 8, 2018
              Complaint marked as Resolved 
              It is delivered today
              Delhivery customer support has been notified about the posted complaint.
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                H
                Heenukhan
                from Indore, Madhya Pradesh
                Mar 5, 2018
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                Address: Singrauli, Madhya Pradesh, 486886
                Website: Delhivery

                Sir maine aapke website se product nhi kharida h bt phir bhi mjhe q deliver kiya jata h agar aapne ye product wapas nhi mngaya to main aapke website ke khilaf report file kr dungi so plzzzzzz mera amount kijiye nd apna product wapas lijiye... Aaj ke baad dhyan rahe aapke website se mjhe kch product nhi aana chahiye agr aisa ho to aap phle mjhse confirmation lenge ok
                Delhivery customer support has been notified about the posted complaint.
                Mar 05, 2018
                Updated by Heenukhan
                And mera 854 rs. Refund kijiye fast
                Mera a/c no. [protected]
                A/c holder name- heena Khan
                IFSC CODE-SBINOO3991
                Mar 06, 2018
                Updated by Heenukhan
                Hello,

                We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please refund our money back i. E. Rs.854/-. Please do as early as possible.

                Order id no.- wedsa40

                We want to return it again at earliest.

                Please let us know the procedure.

                Regards,
                Heena
                Mar 10, 2018
                Aravind Mudhiraj's response
                Return my money back and order was not good

                I 2ant to return my product plzz send person to return I want re fund the order was not good it is very cheep I want to return that order I want my money back

                return product - Comment #3035548 - Image #0
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                  A
                  Amanbhu
                  from Noida, Uttar Pradesh
                  Mar 5, 2018
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                  My order is not delivered. There was no phone calls nor any msg. When i track my order on their website 'customer cancelled the order' this msg is pop up, but i didn't canceled the order. The courier team should give a phone call to collect the package. But with out letting us know that the package has come how could they cancel the order. My awb no:[protected]. Please do take necessary action.
                  +1 photos
                  Delhivery customer support has been notified about the posted complaint.
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                    M
                    madhav mbbs
                    from Suriapet, Telangana
                    Mar 2, 2018
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                    Address: Chittoor, Andhra Pradesh, 517001

                    I was ordered one boat rockers 510 headphone through amazon, but your guys delhivery the product, the way bill number:[[protected]].
                    I was paid rs. 800.00 and got the product, while i was opened the package, and i was shocked, because thats not head phone, its mobile cases.

                    So please send your person to collect the product and return the original product or
                    Refund the money.

                    I am madhav
                    Mob no:[protected]
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
                    I am order to fog stylish saree
                    Order no. 19533 you delivered to top .
                    I want to return to saree.
                    Order no. #19533 ( 26/2 / 2018)
                    Product quality price fog stylish saree 1 ₹ 499.00 subtotal : ₹ 499.00 Cash on delivery charge : ₹ 100 Tax : ₹ 39.92 payment method : Cash on delivery
                    Total : ₹ 638.92
                    So want to return this order
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                      M
                      manson
                      from Chennai, Tamil Nadu
                      Mar 1, 2018
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                      Address: Chennai, Tamil Nadu, 600119
                      Website: www.delhivery.com

                      I was ordered one sony xperia xz headphone through amazon, but your guys delhivery the product, the way bill number:[protected].
                      I was paid rs. 500.00 and got the product, while i was opend the package, and i was shocked, because thats not head phone, its mobile case.

                      So please send your person to collect the product and reutrn the original product or refund the money.
                      Delhivery customer support has been notified about the posted complaint.
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                        P
                        Parvataneni Satyanarayana
                        from Hyderabad, Telangana
                        Feb 21, 2018
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                        Address: 522501

                        Order No. [protected]
                        AWB[protected]
                        The said article deemed to be delivered as per the terms of Paytm Mall on[protected] is not delivered. The tracking of the said courier reveals that the article is out for delivery from Guntur which is hardly 25 km from my location on[protected] morning.
                        What is my position. Can it be delivered or not. If not what is the further course of action since your customer care person uttered over phone of your company that the article will be delivered by 8.00 pm on[protected].
                        Delhivery customer support has been notified about the posted complaint.
                        Feb 23, 2018
                        Shweta Kavi Siwach's response
                        I have received wrong product..I have a poor saree...I want back my money quickly
                        Hi Parvataneni Satyanarayana,

                        Kindly share the AWB no. please.

                        Team Delhivery.
                        I have received wrong product.i want back my money.

                        prestige prwo 1.4-2, 1.4 l rice cooker not received. - Comment #3018231 - Image #0
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                          J
                          Jesnabhijith
                          from Kerur, Karnataka
                          Feb 20, 2018
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                          Address: 676306
                          Website: Delhivery

                          Hellow. Am not order anything from this app. But i recieved a cloth. Its quality is very poor. The prize of the cloth is 629. I want to return the order on or befor 28 th feb 2018 and get the refund. I want to refund my money its about 629. Am not oder the cloth look like a sary i never use this app and i dn't want this meterial i want to refund my 629
                          Delhivery customer support has been notified about the posted complaint.
                          Feb 20, 2018
                          Updated by Jesnabhijith
                          I never use this app for any online purchasing. But today i get a poor cloth. I never oder this. I want to rerurn the oder and refund my money. Its about 629
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                            P
                            Pooja3008
                            from Bengaluru, Karnataka
                            Feb 19, 2018
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                            Address: Bangalore, Karnataka

                            I had returned 8 items via delhivery whereas they are claiming I have returned only 3 items. Please look into this asap. I am attaching receipt where I have mentioned I have returned 8 items and it has signature of delivery guy as well. You guys should have the same receipt on your side(copy of this) and should have my signature on that. Please look into this.
                            +1 photos
                            Delhivery customer support has been notified about the posted complaint.
                            Product ordered and got different product .they send different saree.i didn't got the product Wich I ordered.therebis no email address or phone number they have given to return the product.i don't know how to return the product.so please help me
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                              P
                              pikal
                              from Hyderabad, Telangana
                              Feb 17, 2018
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                              Address: 560064

                              Want to return this item. Its a fraud item. Very much dissappointed,.
                              I ordered one but you sent other item. Please take back that item.
                              Details. Work lehenga (At9003) rs 1180
                              Invoice no:7781
                              Booking no.206088
                              Awb no.[protected].

                              Please. Take your product and give my money back.

                              Thank you
                              +1 photos
                              Feb 17, 2018
                              Updated by pikal
                              I think u cheat the customer ...not givn the contect no...or any link for return ur delivery and return back customer money...hw we contect with ur compancy. I want to replace my product ...very bad..
                              I want to return this item which u guys sent least quality item . Very much dissappointed, .
                              I ordered one but you sent other item. Please take back that item and dont cheat customers in this way.
                              Details. Women singaar colorful saree for woman-53; rs 636.9

                              Reference ID:35073
                              ORDER ID:3724669
                              Tracking ID:[protected]
                              Order Date:08/13/2018

                              Please. Take your product and give my money back.

                              Thank you,

                              return my product for wrong product delivered - Comment #3192350 - Image #0
                              When I get this product I surprised that was different things and also different product. Very bad experience with delhivery. I want to return this product please tell me the procedure and please refund my amount as soon as possible
                              I WANT TO RETURN THIS ITEM ITS A FRAUD ITEM
                              I AM VERY MUCH DISSAPPOINTED
                              I ORDERD ONE BUT YOU SENT OTHER ITEM.
                              PLEASE TAKE YOUR PRODUCT AND GIVE MY MONEY BACK.

                              PIN : [protected]
                              AWB:[protected]
                              ORDER ID : #74789
                              ORDER DATE : 31.08.2020

                              REPLAY FIRST... U WILL NOT REPLAY... I WILL COMPLAINT U

                              THANK U

                              return my product for wrong product delivered - Comment #3730954 - Image #0
                              Delivery wrong item.. i purcharse to vastrafashionshop.com.
                              Order id : 22717
                              Want to return this item. Its a fraud item. Very much dissappointed, .
                              I want return this item delivery wrong item iam very dissaponted iam order one item but you delivered wrong item please take your product and give my mony
                              Order Id:#5232
                              Order date:[protected]
                              I want return this item and please give my money
                              I was told on 15/12/2021 that it was a 4g tab and had been delivered. Only a few thick papers when opened. Delivered to me by Delivery Courier. I showed live the delivery staff who delivered. I paid cash 2449 and got the delivery. The payment was made by Google. I need to return the goods. I need help with that. 1781 is your delivery code for SD Vendors (Teclast P20HD 4G Phone Call 4G), AWB[protected].Share with agent ONLY when he is at your premises-DELHIVERY
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                              29 found this helpful
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                                Gudwin Rocha
                                from Udaipur, Rajasthan
                                Feb 13, 2018
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                                Address: Ajmer, Rajasthan, 305001
                                Website: Salary & fuel not recieved

                                Salary not received for months of jan.18 and fuel did not received from dec.17 till Jan 18 many time I told my reporting staff but I will have but they didn't gave me they continue delivery all heavy parcel from my bike and then I ask my petrol expensive they say I gave you and tell not to rise complaint on mobcast & also provide me the Payslips on my mailbox of Dec.17
                                My name is Goodwin Rocha
                                Location Ajmer soninagar large dc
                                Mail. I'd [protected]@gmail.com
                                Delhivery customer support has been notified about the posted complaint.
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                                  R
                                  rbisht06
                                  from Noida, Uttar Pradesh
                                  Feb 9, 2018
                                  Resolved
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                                  Resolved

                                  wrong product received

                                  Hi,

                                  My name is rakesh, this is in regards to the my order for mivi thunder beats blootooth earphone.

                                  I have ordered mivi headset but what i received is jbl local headset. The payment made on cod. I would request you initiate the refund for the same asap. Courier details are given below:-

                                  Bmp shipment with awb number[protected] & order no.[protected].

                                  Kindly do the needful.br...
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                                  Khusi Chettri
                                  from Dharwad, Karnataka
                                  Feb 3, 2018
                                  Resolved
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                                  Resolved

                                  I did not order anything from this aap ..bt i have received oder from delhivery which is cash on delivery..i don't want this saree bcz i bever wear saree ..mey be by mistakly have been done ...plz i request to u..please refund my money back rs 629 plz as soon as possible..
                                  Oder id no.45053
                                  I want to return it at earliest.

                                  Please let me know the procedure

                                  Regards
                                  Sita chettri
                                  Mar 12, 2018
                                  Complaint marked as Resolved 
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 09, 2018
                                  Delhivery Customer Care's response
                                  Hi Sita,

                                  We apologize for not being in a position to help you.

                                  Please contact your merchant for returning the product and refund.

                                  Regards,
                                  Delhivery
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                                    Feniseelan
                                    from Colachel, Tamil Nadu
                                    Jan 30, 2018
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat, 395006
                                    Website: www.vetican.com

                                    1 ordered 2 sarees in vetican.com. I got 1 saree with price 1200. I ordered 2 sarees total cost is 1200. But the courier collected 1200 even after i said that it is not my product. I want to return the product soon. I was unable to contavt the seller as there is no contact number in invoice. So i request you to help in returning the product and refund 1200 by cash. My order number is #4357. I need reply to this as soon as possible
                                    +1 photos
                                    Mar 14, 2018
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Jan 30, 2018
                                    Updated by Feniseelan
                                    I'm not getting any rply from the courier and the seller
                                    Verified Support
                                    Feb 09, 2018
                                    Delhivery Customer Care's response
                                    Hi,

                                    We will surely help you getting connected to your merchant and for this we require the AWB number. Please check the package and share the AWB number with us.

                                    Regards,
                                    Delhivery
                                    Feb 14, 2018
                                    Updated by Feniseelan
                                    awb no[protected]
                                    I ordered Lehenga but it come saree so i want to change my product or replace it to Original product.

                                    product delivered is not even what I ordered - Comment #3010733 - Image #0
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                                      S
                                      Sandip Sain
                                      from Kolkata, West Bengal
                                      Jan 22, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi
                                      Website: www.delhivery.com

                                      Reference ID : 2377
                                      ORDER ID : 1648207
                                      Tracking ID :[protected]
                                      Order Date : 01/11/2018

                                      The package was picked up on 11-Jan'18 from Kolkata for return to the merchant "Clock.co.in", Rajendra Place, New Delhi. Courier was received at return city New Delhi on 15-Jan Monday at 4:19pm. But thereafter no update in last 7 days. The package is neither delivered to consignee nor any update is given in delhivery courier tracking.

                                      I am following up with Delhivery courier customer care, but every time they are saying matter has been escalated to higher level and the package will be delivered within next 24 hrs. But no result could be achieved till now as on 22-Jan'18.

                                      It is now really a matter worry, why the consignment is not getting delivered ?

                                      I request this forum to kindly escalate my complaint to the highest level of Delhivery Courier and kindly help me to get my package returned to the merchant immediately WITHOUT ANY LOSS OR DAMAGE TO PRODUCT.


                                      Regards
                                      Sandip Sain
                                      M: 0-[protected]
                                      +1 photos
                                      Mar 18, 2018
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 09, 2018
                                      Delhivery Customer Care's response
                                      Dear Sandip,

                                      We are sorry to know about your experience. Though we always try to meet our customer's expectation, however at times we fail.

                                      Please be informed that your concern was escalated to the relevant department and the shipment was returned to your merchant on 24th Jan'18.

                                      Regards,
                                      Delhivery
                                      I ordered I phone cover but it’s not iPhone cover I want replace my product not help me your Coustmr care persons no mail reply please properly contact me and Refund my monye
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