Delhivery Complaints & Reviews

I ordered a HP Laptop from hpshopping.in. On 13th July 2018 they dispatched the item from Patna, Bihar through Delhivery Pvt LTD. The destination is Chapra, Bihar which is 82 km from Patna. First the parcel was sent to their Gurgaon Hub & when I asked they said that our every parcel first come here for scanning and other formalities. It reached their Gurgaon hub on 16th July 2018. Now today is 18th July 2018 and status is showing it is still at their Gurgaon hub. Whenever I complain to them they reply give us 24 to 48 hrs.

Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me.

Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service-end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me.

Such a worst and # service and people you all are. And yes i will say this no doubt what a great experience i had. The item which was supposed to be delivered by 17th june 2018 and today is 22nd june 2018 is still no delivered but in your app it show delivered. On what basis?. Your freaking delivery boys are #. Full of attitude with no sense and the carelessness is great. Updating wrong status. Even after making 100 calls and i am not joking not a # response. Thats insane. You guyys think sab chutiye h letting me wait from 17th to 22nd june. I already informed about me going out of station on 21st despite of what escalation calls and complaints and everything i have not got the parcel yet and yes m out now thank you for your # service. Nobody contacted me not even once i have been there like a jailer in my house till 22nd because to delivery guys. Now i want to know where my has been delivered??? No customer care support. I have never ever has been soooo much frustated in life. And i don't feel sorry for being abusive. Awb[protected] and delivery guys no. [protected] and [protected]

Thats not working properly... I can hear full in good clarity and good voice but the other end person can't here anything... Worst less product.. Please help how to return this product... Iam buy this product only 1 week ago.. I need the coustomer care support please help fast... I need my money or a good product... And tell me how to find the exicutive

I have book an order from paytm and they handed my order to delhivery courier they show it out for delivery on 17 june 2018 but the delivery agent give company information that i rescheduled my delivery but i haven't done he done it when a register a complaint against the boy they said your order will be deliverable on 20 june 2018 but the delivery agent give the information that consign not available but they didn't call me. My awb no. Is[protected]

I have placed an order 3 items from reliance trends on 28may-2018 and reached in a destination on 7june-2018.
Two items i collected myself (It was reached at my destination before 5june-2018) from delhivery office as they are not delivering my product. Yesterday i got call but due to having lunch i could not receive and soon after within 1minute i called back thrice but they are keep on discounting. After 1 or 2 minutes i received one sms from delhivery it's saying (Attempted delivery of your finetech corporation priv shipment but could not reach you. If you want it to be delivered today, kindly call back [protected]) even i called delhivery manager and executive also but both are disconnecting. Today also i received sms it's saying, out for delivery but i did not get any calls and now again delivery status has changed like a customer asking for delay delivery. This is very worst service i have ever seen. It's unacceptable. It's happened to me thrice. Without customer intimation, they are changing delivery status like (Customer wants delay delivery). Most of the order products i only collected myself.

For your reference please find contact number which i called them.

1. Delhivery executive number ([protected]).
2. Delhivery manager number (+[protected].

Order number:
[protected]

Dear sir,
My air way bill no. Is[protected]. The product has not been delivered yet but in the tracking status its showing delivered on june 12th 2018 (Evening). Its a paytm order and i want my product on an urgent basis orelse i want a refund. How dare they show delivered whereas they have actually not delivered the product.
Kindly help me so that i can receive the product at the earliest possible. I tried calling the contact no. Given on the site but its not getting connected.

Awb no.[protected]

Shipment booked through. Direct. Delhivery

From. Harsh raj, ramgarh, jharkhand

To. Rashi peripherals pvt ltd, poman village, palghar, maharashtra)

Last status was. Consignment recived in 11 june 2018 at bilaspur hub - hr

Till my shipment not connected to destination

My delivery date was 15 june 2018

Kindly check and update on high priority

Dear sir,
I am tony getting harrased by delhivery awb[protected] they are not delivering my this order and kept the same with them from last 10 days in city naraingarh in district ambala haryana 134203. My contact no. [protected]. Plz provide me help for delivering my order. If they dont want to deliver my order then why they kept the same with them with whos permission. I will be highly thankful to you if you provide some support in this case.
Thanking you
Tony
[protected]

I had a large shipment to be delivered from romwe.com on the 4th of june 2018, however delhivery who is handling the shipment said when i called them as to why i didn’t get my shipment that there had been a pincode error and that they would fix it and to avail some time to them. It’s always been the same answer, it’s been a week now and i have to keep calling them to do their job but no action has been taken what so ever. This is harassing to a level where in i have to leave everything i am doing to get behind them to do their jobs

I ordered a product from mi.com which was to be delivered by delhivery the product delivery date was 9th of june 2018 but have not received yet i tried to call delivery boy as i received a message from delhivery with contact no. Of delivery boy i tried to call him but he rejected my call many times i tried to contact him with another no. Then he picked my call and told me that i am on holiday and another boy will deliver your product on 10th june 2018 but i haven't received my package yet as i tried to call him again he rejected my call than i again i tried to contact him with other no. Then he told me that delivery boy is on the way but i haven't received my package yet till date i have recorded my voice call chat with him also

Hi,

I had ordered some products from Shein.com. one of the products was of bad quality so I placed a return request. I was given 2 options - either to courier it myself or to pay a 69 rupees fee for a return pickup that the company would schedule. I agreed for the latter as I'm recovering at home post surgery and would not have been able to go to a courier shop. They accordingly said they would charge the fee from the amount to be refunded. I even received an SMS and tracking details for Delhivery who were supposed to pick up the product. This was 3 days ago. Since then everyday I get a message in the morning that the item will be picked up and no one contacts me or comes for the pick up. At the end of the day I get a message saying that 'unable to pick up'. After 2 days of this happening, I raised a ticket at Shein and asked them what was happening. Apparently Delhivery has been marking the status as customer unavailable at home everyday since the request was raised. This is a pure evil lie. I have been at home the whole time. I had even tried contacting the agent whose number was given in the message but the number is switched off. Yesterday I even emailed Delhivery but they didn't even bother replying. I raised this on FB and Twitter pages of Delhivery and no one responded there also. Finally, fed up, I called their customer helpline today and the agent promised that the pick-up would happen by EOD and told me that she had raised an urgent pickup request and it would be guaranteed picked up by 8 pm. But no. The liars haven't. This is not about the 60 odd rupees, not even about the several hundreds that I stand to lose if this return doesn't happen. This is about ethics and reneging on a promise to a customer and lying to her face. Delhivery has failed me at multiple levels and I want to see action taken against them so no one else has to go through the stress and inconvenience I'm going through. The lies are evidently being tolerated at multiple levels in their fleet and administration.

I saw the ad on instagram a few days ago about 70% off on the rs.14990 product jbl charge 2+. We have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please try and block the seller who is selling fake products online under the world renowned brand jbl. As people around the country are being bluffed. Please refund our money back i. E. Rs.1800/-. Please do as early as possible.

Shipment not delivered despite reaching destination city. Very apprehensive now as have read many delhivery reviews, mostly negative.
Now i am very concerned and distressed about the phone i ordered from nokia's website. The phone certainly did cost a lot and unfortunately, its delhivery who would be delivering the order. I am not worried if there is a delay in the delivery, what troubling me is no delivery at all. I certainly spend a lot on the phone now im starting to think that i am never getting my product delivered.

Awb number[protected]

Ser maine mi.com se redmi note 5 pro order kiya tha jiski tracking id[protected] hai. Ser delhivery boy aaya tha unse mujhe khali product de diya maine product khola tha to usme main product miss tha. Couriur boy mujhse kahne laga mai iski jimmedari nhi leta aap company me complaint karo. Maine mi.com company me complaint ki thi company ne bataya tha ki product kanpur tak wait karke aaya tha. Kanpur se nikla tha tab bhi uska wait thik tha hamirpur office me jab ayya hoga tabhi is product me chhechhad ki gyi hai... Delhivery boy ne mujhe product mere hath me na dekar neeche fek diya tha. Aur jab maime use khola to mera phone hi nhi nikla. Mai product ki sari image send kar rha hu jo coriur boy dwara nikal liya gya tha.

I am registered with company as "nardev fashion-dfs"
I give monthly 200 parcel to company.

But my poc (Managar) is not solving any query related to shipment, not answering emails, not giving me contact details to call, not even call me on my number for solution,

I send too many emails regarding it to company but compnay doest not have any proper contact for such issue.

Manager is working as boss... Very bad service i received.
I have decided to left delhivery and will send shipments via fedex.

The courier was sent from noida to delhi. Both are adjacent cities. The courier is delivered in 2-3 days but my courier is still sitting with their hub. It is been 6 days. It is still far from delivery as per tracking. My tracking#[protected] not delivered yet.

Can someone from delhivery please look into this. There are important documents in the courier.

I have order watch in next level. Com... I was received watch in broken condition... Back side of watch ful scratches... So it not looking good... Now i don't have interst to use that watch... So i need to send back that damaged watch... Please refund my amount which is paid on purchase of watch...
Order no :5848
Customer name:Arun Jil jung juk

Hello sir/mam i hv ordered a product (282557).. Yesterday on 12th of may2018 i got the msg regarding my product that it will be delivered by delhivery courior service but i didnt get any call from the courior boy and when i called him up, he was telling so many excuse dat he is carrying the product from the past 2-3 days, i said i got d msg today that i vil get dis product today but he was giving excuses...
Kindly send that product again...