Delhivery Complaints & Reviews

DELHIVERY Courier service is one of the worst delivery system, which I never come across.
Camera backpack for DSLR ordered through Photosquare on 15.09.16, expected date of delivery was on 19.09.16, even till date the item is not delivered delivery boy doesn't comes to the addresses and sends message saying customer not available a the address... There is no use of calling customer care, bcoz, it's always engaged...

with lot of frustration, I'm launching this complaint for public awareness.

Regards
Balkrishna

Tracking No: S[protected]
Photosquare surface order No: PHOTO3499

They haven't delivered the package. I have ordered the package from paytm 10 days ago. They took the product from the vendor 4 days late and for transporting to the city nearby i live in 3 days. And another 3 days shipping tome. Customer care doesn't respond correctly and blabber as if they don't know any information. They refuse to give information of the delivery person so that we can call him and ask where he is. Very bad service delhivery. Why the e-commerce companies like choose a [censored]ing courier delivery service like this. Paytm people even doesn't take care of their customers and reply.

Shipment ID:#[protected].Gave PG address. These people are not calling to the person to make sure whether they are available in given address or not. Without checking how can you deliver the product to other persons?? I checked with security and they confirmed that no courier person came during that time so they have delivered to wrong person(Stranger). What is wrong with Delhivery courier service ? Till now i didnt face any issue with other courier services. Atleast customer service people should respond to mail right.
There customer care are complete irresponsible people.4 times I called them and each time they told they are sending the details to which guy they have delivered. After 8 days I got the detail and when I told them how can you deliver without contacting me, they are telling bull [censored] reason that the guy shown my govt id proof and received the product but how is this possible and also they are telling mailing and contacting is not necessary. We will deliver on given address to anyone whom we will find on address. these all information given by executive I spoke over call and name was mohit.

Delhivery is really a black mark on ecommerce and because of such companies, people are getting afraid to place their orders.

Name: Devendra Sharma
Mob: [protected]

It is really unfortunate that we have to contact you this way but the experience that we have had recently with "Delhivery" has forced us to contact you as we are not getting any response from your company's executives.

This is with reference to our AWB No.[protected], that after chasing the pickup team for 3 days, the pick up was arranged on 10th August 2016 and till date it is lying at Ludhiana Hub. We had sent the "Manifest" file 3 times and each time we have received one email just mentioning that "upload failed". We have been chasing the Customer Support continuously but have not received any response. Ours is an Online Selling company and services like these do bring a wrong image to our brand.

It's been 4 days today that we have not received any response on the fate of our parcel. We now want it back as we are going to avail another service provider to deliver the same to our client.

We request you to kindly assist us in this matter, as we have already escalated the matter to the following people, but sadly, no reply from the so-called "RESPONSIBLE" executives of your company:

Ms Suman Maurya
Mr. Suresh Kanaka';
Upload Team
Dispatch
Shashidhara Mk
Mr. Narayan Singh
at '[protected]@delhivery.com
Mr. Pankaj Negi
Mr. Anil Kumar
Mr. Narayan Singh

The Delhivery is the worst courier agency I have come across in my life. I have order a product from YepMe on Aug 05, 2016 and the same was sent via Delhivery on Aug 06, 2016. But till today I have been struggling to get the courier. The Website is everytime showing different status and no one is bother to respond or call us and update the status.

Whenever called the customer care they everytime say that due to operational issues the order is delivered. They have been overloaded by the orders and they are unable to deliver on the committed time.

I have raised the complaint at Delhivery Customer Care but till now no response. The complaint number for the same is 10182 and that too without resolution till date.

Can someone wake these guys and explain them the meaning of customer service deliver on the committed time.

My order is not delivered. There was no phone calls nor any msg. Suddenly there is a msg saying that my order is been cancelled. How could this happen. The courier team should give a phone call to collect the package. But with out letting us know that the package has come how could they cancel the order. My order number was 0D[protected].l had ordered from my other number. Please do take necessary action.

Dear sir.
My courier is still not delivered from delhivery.
I stay in market only.
Also they have office somewhere in nangargaon lonavala.
But i am not getting their address.
Neither they are calling me.
They have only one contact details but phone disconnects. Neither get connected.
+[protected].

My contact details are as below.
Suleman kazi
[protected]
Lonavala 410401
Maharashtra india.

I only need their address of lonavala.

I had got fake product which is secondhand shirts with wron size and bad colour (Your onlinestore shippment with awb number[protected] & order no. Oid106046 with rs 699 for any queries contact us at[protected] track on mobile :http//goo. Gl/gbfbk this is the message i got from delhivery companyt when i call to the delhivery compny custamer care they said that it is not thier fault so you please inform to the compny you have order but thier is no reply so please solve my problem and refund my amount

My name is subhajit manna. I am booking mi redmi note 3 gold 32g at 11th may 2016 rupees 11, 999/-. My products was delivered 12th may 2016 in my address, bt any another person was collect my products. So i am not satisfied of this courier company, they are did not check any id proof or not calling me in my number.. So i want to complaint against this courier company... Please do any urgently steps..

Delivery is very cheat courier, my pickup was done on 3rd April 16, and they have no details about the pickup..
I lost my pickup receipt, tried to ask AWB no they failed to tell the details, pickup was with tie-up with VOONIK, and voonik is also not having any details..
10 times i call them then they told me a AWB no on with the pickup was showing cancelled as i refused to give them the product..
These people are not helping me to find out where the product is, as my money is still with VOONIK, i have to get refund but no help from delhivery..
I have sms sent by delhivery for the pickup..
If i refused the pickup then why no sms or update regarding the cancellation of pickup by Delhivery & VOONIK also..
But the Delhivery has updated the wrong info on tracking details so VOONIK can do nothing..

Date Of Pickup- 3rd April 16
Time- 12 to 12.30 noon
Order No- R[protected]
Product Name- Mayra PartyWear Top Yellow 1508T[protected]

Have faced delayed delibery from this courier service previously also, and now i ordered something from koovs, these guys are responsible for delivery and they changed the pincode by themselves, and say i have entered wrong pincode. Delivery delayed by 4 days.
Customer care not at all helpful, have been promising delivery next day And still where is my parcel lying i have no idea.

Hello delhivery,

I am vivek from Chennai, I was placed order from Paytm and they are sent my parcel thru delhivery Courier awb no is s[protected] but now status is showing delivered but I am not received my parcel .. My question is how you guys are delivered product without ID proof ? there is no chance to get my relatives because I am only one living in Chennai And my location is very difficult to find so without calling you found my address and delivered the parcel.. Bravo. ... I need proper solution and explanation is required.

Note : Because of your Mistake, I am in under stress due to money and time involved.

Regards
Vivek.s
[protected]

They are the worst service providers in the market, maybe they provide you a low cost service but on a long run it will spoil your relationship with the customers. They are the most lazy bunch of people i have ever come across. I have experienced this atleast 20 times in the past 6 months, since the buyers like me do not have any control over selecting the courier service provider i had to face it again and again. They do not deliver products to most of the places, if they cannot do the delivery then why should they pick the order in the 1st place. They don't even update this to the respective customers, every customer might have some levels o[censored]rgency in receiving shipments but they are least bothered about it. I place this as a request to all dealers selling on online market, please do not use Delhivery courier service.

I had ordered a product on 6th January thru Paytm and it was to be delivered thru courier service "Delhivery'. tracking tool of courier services is showing that product has reached my city on 11th January but till now(15thJanuary) it has not been delivered to me. i've called both paytm and Delhivery but all in vain, waybill no[protected] paytm order no[protected]

I am suffering from this problem kindly resolve it as soon as possible and send back on my email id ..pay slip not slip not received

Very very bad couier company, delay in shipment and no update status Paytm has chosen most third class courier service..I ordered a laptop from Paytm on 19 Dec '15 and the estimated delivery was given to me was 2 or 3 days. When i called Delhivery on 24 dec they told me that your order is delayed and will be delivered by 48 hours When i called on after two day they told me that it will be delivered in next 24 hrs and on next days they say that due to Region Specific Off/Disturbance the delivery will take around 4-5 days. In all this scenario the customer is never communicated for delay in delivery date. AWB :[protected] Mob [protected]

Dear Sir
I have ordered the Nokia Lumia 640 from the amazon today i got message from amazon that your product is out for delivery.When i searched about the delivery boys no i havent got any information. My waybill no is[protected].Please look if you will get any delivery boys no the courier amazon is partnering is Delhievery

They just don't bother whatever users say, that why till now this problem is continued.I ordered Asus Zenfone through flipkart on Oct 16th and delivery date was on 29th of Oct.I didn't get it, so I contacted flipkart they said we assure you by Nov 2, again on that day I phoned them said the same thing and extended to Nov 5.It feeded up and went to the hub and collected the item.I Delhivery is waiting for Helicopters in sky to help them, if someone have it please send them.BEWARE "Delhivery=Free BP Spreaders in market for customers"AWB No:[protected]

A reverse pickup for my smartphone was arranged and scheduled on 06th october which eventually got completed on 10th Oct 2015 from Hyderabad. Upon tracking my order, i found that it has not yet moved from the current city.I called customer care multiple times and the only response that i got my their side was that they have initiated the request on high priority basis and it will be shipped soon. However it wasn't shipped until 18th, when the status actually changed to Bangalore (Destination city).. However, even now its 27th October 2015 and they haven't returned the Product to the Seller and upon calling the customer care representative, the only response that the executive say is that product will be be delivered with next 24-72 Hrs.

Sir I order a product from askmebazar .it is despatched through delivery services .it is arrived hyderabad hub. On[protected]. But I don't received it. It is only 4 km from that hub. I called customer care more than 6 times. But they don't give correct information .they told every time it is arrived in 2 days.. WAY BILL NO :[protected]