Delhivery Complaints & Reviews

I was supposed to get package on 20th oct from Jabong through delhivery, but they didnt deliver it even though it reached bangalore. On 21st october i got a message saying that the package delivery is delayed and if i want urgent, i need to pick up from office. But the best part is their office address in their website itself is wrong. Its not in Infantry road and its shifted 6 months back. They have only one telephone number and its not always busy. Not able to reach them. Wanted to get package before Diwali and now am stuck in between. Very bad experience, please dont prefer delhivery. GoJavas is good.

From day 1, when i got a message that they will come and take the product back, i never seen a person from them reaching my place. But status in their site is updated daily with some reason as "Customer did not have product available, Customer unavailable, Large size return shipment" and new status is "Customer does not want to return the product". Product is not working at all, why i need to have a new product which is not working and when snapdeal agreed to take it back. Canceled Oct. 13, 2014, 10:06 p.m. Customer does not want to return the product Bengaluru_Singasandra (Karnataka) Delhivery Dispatched Oct. 13, 2014, 11:53 a.m. Out for pickup Bengaluru_Singasandra (Karnataka) Delhivery Scheduled Oct. 11, 2014, 7:13 p.m. Large sized return shipment. Scheduled till further instructions received Bengaluru_Singasandra (Karnataka) Delhivery Dispatched Oct. 11, 2014, 10:39 a.m. Out for pickup Bengaluru_Singasandra (Karnataka) Delhivery Scheduled Oct. 10, 2014, 8:49 p.m. Customer unavailable at premises Bengaluru_Singasandra (Karnataka) Delhivery Dispatched Oct. 10, 2014, 10:17 a.m. Out for pickup Bengaluru_Singasandra (Karnataka) Delhivery Scheduled Oct. 9, 2014, 7:07 p.m. Customer did not have product available Bengaluru_Singasandra (Karnataka) Delhivery Dispatched Oct. 9, 2014, 11:20 a.m. Out for pickup Bengaluru_Singasandra (Karnataka) Delhivery Scheduled Oct. 9, 2014, 10:31 a.m. Auto Scheduled Bengaluru_Singasandra (Karnataka) Delhivery Please do something Thanks Satish

I did an online purchase from paytm . The delivery date was 27 July and since i did not receive it. My awb no is[protected]. I have contacted the customer care several times but ththey only make excuses anand say to wait another and another 48 hrs. Please help me Iin resoving the matter.

As i have order[protected]Order No.) Samsung Galaxy Core i8262, white worth RS 11049/- paid through online banking on 7th July 2014. Yet i haven't got the shipment delivered. Courier service is Delhivery and docket no. [protected] and the status on net shows as -In Transit-July 12, 2014, 11:12 p.m.-Shipment received by Delhivery at Indore Palasia (Madhya Pradesh). From 12th they have kept ideal at Indore Palasia. I made daily calls from 10th July but both Mobile store and Delhivery are making fool. None taking interest to solve this. When i called today 16th July at Delhivery they says the shipment has been lost. Isn't it something ridiculous feeling like a Joke.? Both are not giving clear cut idea whats wrong. I haven't got the phone yet, though i made Money payment i.e 11049 RS on 7th, i, .e 8 days in advance. Mobile Store - http://www.themobilestore.in/ Delhivery - http://www.delhivery.com/ My Details - Taher M.Patrawalla +91 [protected] [protected]@gmail.com

Dear sir I had ordered a good from snapdeal and estimated dwlivery time was 5th june and now the courier service of. Delhivery is showing in transit rather they had recieved the shipment on 1 st june and no action had been taken to ship the courier to me.in trouble as i had acncelled my holiday plans till 5 th and now they are saying me to wait for 2-3 days . Please take an action on this worst delivery service

I have ordered ([protected])my product through Snapdeal and the expected delivery was on date on 30 June 2014 but still they didn’t delivered. When called them then, they don’t have any answer and number of the local contact person and in the Tracking information they remarked completely fake and wrong information on my Awb([protected]) status. These guys are not punctual and they don’t have a Time importance. It’s just totally Bakwas service by them.

i had also got same experience from delhivery courier .http://track.delhivery.com/p/[protected] they returned my shipment due to no serviceable zone. anybody tell them if they have no serviceable zone so why they commit to deliver product. unfortunately i did make a damn mistake . plz hs18/snapdeal take some action otherwise.. one by one all peoples stop buying product from you.( i placed again a new product on hs18) and waiting for snapdeal product.

When you cant run a business just dont open it, and frustrate others...i seriously believe you are making a joke of courier services.pathetic & horrible. The tracking system is not updated, since 4 days its showing material is in hyd hub and not moving...i dont understand how you ppl can be so careless&casual...if nt improved you will be screwed soon.i just hope my order gets delivered today otherwise i will make sure that i share my views with all companies who use your services

Ordered an LG Nexus 5 Black 32GB from snapdeal went to delhivery, now no idea where is it, everyone just says sorry for the inconvenience, no info about the product, both snapdeal and delhivery are horrible, i wont order from snapdeal ever again in my life. its june 8 but still on site it says est. delivery date june 4 My order no [protected] Palash Bansal

On the 24th of May 2014 I purchased a Nikon D3300 DSLR Camera (Order Number - [protected], Tracking Number - [protected]), form Snapdeal. The date for it to be delivered was 28th of May 2014, but on the appointed day it did not arrive. For almost 2 days now I have been awaiting the delivery of the parcel, but to no avail. I have called up Snapdeal, and Delhivery, but neither are very helpful. Snapdeal, at the best managed to lodge a complaint for me, but for some reason that still has not sped up anything or made any difference. The people working at the Delhivery Call Center are extremely unprofessional, and I so wish that if I knew it was being done through Delhivery, I had ordered from Amazon.in. It has 1 day delivery, and you do not have to waste your hours calling them up and chasing them around the place. I seriously advise Snapdeal to stop using the services of Delhivery, as it is losing you a lot of business. I too will in the future reconsider buying from you if this kind of behaviour and poor service, informativity and experience is repeated. I hope you get thye chance to read this as it involves a lot of losses for you, and as well as the customers.

I have ordered a phone on Jan 9th through snap deal and they have promised to delivered on Jan 13th but the product reached chennai branch on Jan 11th. But still [Jan 17th] I haven't received the product. The product was shipped by Delhivery courier service. So I have Emailed to snapdeal but they have said that they are not responsible as they have dispatched the product through Delhivery Courier. So I have Emailed and Called many times to Delhivery customer support from Tuesday onwards and I received poor response and false statement that they will deliver the product by EOD [ from tuesday onwards]. Also none of the local guys contacted me regarding this. I have called many times but same response. So I have wasted all of my time in finding the local chennai branch address and contact details and there is no proper tracking system where i'm unable to find any exact details regarding the shipping... So much frustration and loss of money..So I need compensation from the company and immediate product dispatch

I have ordered a product from yepme.com, and it was supposed to get delivered two days back i.e 26-12-13 but till now i haven't received it. when i tracked my order the status says that twice the representative have come to my place but the door was locked, whereas i didn't receive a single call from the representative or anyone has really come but a false status has been updated on the website. Even all the contact information provided was o[censored]se as the numbers provided were not responding, even after three days the status in the same, morning i get an sms that my order has been dispatched for delivery but no one actually comes to deliver and this is not the first it's happenning like this. I request for an possible action against this unreliable courier service and i also request all the online buyers and e-commerce companies to not go for this courier service. Thank you Regards Shankar Order No.4625915 Tracking id. [protected]

Hi, I am unable to contact the only available customer support number +[protected]. My order from beautykafe (order id :[protected] is getting delivered through delhivery (tracking id : [protected]) As per the details on your site, the order have been received in pune. I need to confirm whether the order will be delivered by tomorrow or not. It is really important as I am going out of town for 7 days on Friday and I need the product before that. Please let me know what is the status and when it will be delivered and give the exact customer support number that I need to dail.

I m very disappointed with ur service as I had specifically ordered for a WHITE MICROMAX Canvas HD bt instead recieved a black one.. I request u to send ur agent to pick back this piece n send me d correct piece dat I hav ordered.. wud appreciate i[censored] cud do dis at d earliest.. thank u.. Courier Name: Delhivery Tracking No.: [protected]

Now that's not fair... Them IIT guys... Brilliant minds... You know... They all actually sit down and map the most optimal path to your house... Down to the smallest detail... Deliberations last at least a week... But if you're lucky enough to get your package, you have the ethereal peace in the knowledge that it traversed the most favorable path in the space-time continuum.

Fckn Delay please find below details of my parcel status. they are doing really service. please do the needful [protected] (PI[protected] / In Transit Status / Scan Details Status Status Date Remarks Location Updated by For further details / clarification on the remarks / additional instructions please contact us at +[protected], +[protected] / 01 between 9:00 AM to 6:30 PM or write to us at customer.support(at)delhivery.com In Transit Oct. 26, 2013, 11:52 a.m. Shipment received Delhi_S_PC (Delhi) Delhivery In Transit Oct. 18, 2013, 6:37 a.m. Shipment received BLR_Hub (Karnataka) Delhivery In Transit Oct. 17, 2013, 3:43 p.m. Shipment received Delhi_Hub (Delhi) Delhivery In Transit Oct. 17, 2013, 3:42 p.m. Shipment received Delhi_Hub (Delhi) Delhivery In Transit Oct. 17, 2013, 2:41 p.m. Shipment received Delhi_S_PC (Delhi) Delhivery In Transit Oct. 17, 2013, 2:38 p.m. Shipment received Delhi_S_PC (Delhi) Delhivery In Transit Oct. 17, 2013, 12:25 p.m. Shipment received Delhi_S_PC (Delhi) Delhivery In Transit Oct. 17, 2013, 12:24 p.m. Shipment received Delhi_Hub (Delhi) Delhivery

At first the do not update tracking status for 2 to 3 days ; and their delivery person do not even came to my offices and updates status as "Office closed, retrial tomorrow (Customer to be called)" and this is not first time one more time same thing happened and when I asked about this to devilry person he said "you are counting days , there are many who are counting months"............this answer itself describe a lot of thing .


I request snap deal not to use this courier company for sending things

Delhivery Courier Service is the worst Courier Service provider
i was order 5 to 6 order in Rediff shopping not even reached me single product to me, i never seen such a worst services in my life, y rediff shopping selected such a worst logistics partner.

Consignment Number :-

1 : [protected] (Flag With Clock For Office Car Home)
2 : [protected] (OM Bell / Tibetan Om Bell to Purify your Premises - Feng Shui Item)
3 : [protected] (Solar Prayer Wheel Ornaments For Car)
4 : [protected] (OM Bell / Tibetan Om Bell to Purify)
5 : [protected] (BLACKBERRY BATTERY MS-1 FOR BOLD 9700)

Regds

[protected]@rediffmail.com

I Ordered a TV from snapdeal.com on 24th april.And they sent to Delhivery Courier Service for shipment on 27th April.
The delivery date was 29 April( according to snapdeal.com).
I called up Delhivery Courier Service on 29th but they told, i will get it on 30th April a must.
Today(30 April) i called up and the Delhivery customer support guy told me, i will be getting it on 2nd May cause 1st May is a holiday.
I am not sure how long it will take to reach me.
Or they will really send me my parcel or not or misplace it.
My Waybill Number = [protected] (you can check this on http://www.delhivery.com).

CASE 1:
This is the worst experience I had in the last 5 years with an courier agency. They are thoroughly unproffesional. They dont deserve to be in the business.
Through my experience and reading other's grievances, I came to know that they may lose your shipment easily to the extent that it is untraceable. Its my advice to all online shopping sites, not to trust DELHIVERY. They are the worst players in the business. Even after 15 days of dispatch I have not received the product. INDIATIMES you better stay away from them, otherwise I'll have to avoid purchasing from your website.

case 2:
:
his delivery service is giving me the worst experience ever.
I ordered a mobile phone from indiatimes shopping (order number:[protected]).
It was shipped 6 days on 27the JAN (waybill number:[protected]) .
I was supposed to receive thee parcel on 30the of jan but I have not received thee parcel yet because DELHIVERY
is not even able to track thee location my order thee only reply I am getting is it is in delhi region.

I call theem daily and thee only answer i get is "we apolagise for thee delay we will ship thee courier in priority"
but It's been more thean 7 days and i have not yet received thee courier.

Horrible experience ever.........