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Delhivery Complaints & Reviews

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Updated: Sep 8, 2026
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Delhivery reviews & complaints page 21

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I
Ishaan22
from New Delhi, Delhi
Aug 11, 2023
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I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days with no whereabouts of my table, when I called or mailed them regarding the same they will not give explanation and valid reasons for this and will just say sorry for inconvenience caused. Now for past 5 days they have stopped replying to my mails. The shipment is still stuck at 'in transit' and says will be delivered the next day, but every morning it just delays by one more day. These guys will not reply if asked and even won't message the customer to make aware of any issue if it has occurred.
I’ve read online about their reviews and there are so many customers like me who are complaining about their overall service and customer experience and are facing the same issue as faced by me.
Please help
Aug 17, 2023
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
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    Pranav Mohla
    Aug 9, 2023
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    Order ID- [protected]
    Delivery AWB[protected]
    Several complaint made. No actionable changes in the consignment.
    Multiple Products stuck on transit.
    Support Number[protected] not reachable. No support after sale.
    No way to cancel or recieve refund.
    Needed the products for expedition.
    But have to leave without them
    Delhivery customer support has been notified about the posted complaint.
    Sir/Mam, the Delivery Partner Didn't even Place a Call Before Delivering My Order AWB NUMBER : [protected] But the Status of My Order Showed a False Claim that the "Delivery Partner was Unable to Reach me", So Kindly Place a Call to me Before Delivering the Order Today... Since i need it Urgently.
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      P
      Pranav Mohla
      Aug 9, 2023
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      Order ID- [protected]
      Delivery AWB[protected]
      Several complaint made. No actionable changes in the consignment.
      Multiple Products stuck on transit.
      Support Number[protected] not reachable. No support after sale.
      No way to cancel or recieve refund.
      Needed the products for expedition.
      But have to leave without them.

      Request please help
      +2 photos
      Delhivery customer support has been notified about the posted complaint.
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        B
        from Hyderabad, Telangana
        Aug 8, 2023
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        It's been several times I face the same issue with Delhivery.
        I did not get any call, or no one from delivery tried to deliver my order. Now the current status is "Delivery could not be attempted" on 7-Aug. The new delivery date is 9-Aug.
        As they are, I know they will repeat the same thing on 9-Aug as again. After which I will be free to take any course of action for the damages I faced due to deliberate and unnecessary delay.
        Delhivery customer support has been notified about the posted complaint.
        My awb is[protected]
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          T
          Theerthanjali
          from Ammapettai, Tamil Nadu
          Aug 7, 2023
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          The delhivery tracking site says the pickup of my order is pending since 2 days.
          It has not been picked up yet.
          Delhivery customer support has been notified about the posted complaint.
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            G
            gungun130
            from Powai, Maharashtra
            Aug 5, 2023
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            My shipment by Delhivery courier with AWB NO[protected].

            and their delivery agent is updating false status from 3rd Aug 2023 like customer not locate and even today also he has not delivered and he update status delivery cannot attempt.

            and i have already log customer care regarding issued the also iam not geeting any up date,

            thanks and regards,
            Namrta raj
            [protected]/[protected]
            Delhivery customer support has been notified about the posted complaint.
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              tharun51
              Aug 5, 2023
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              There is a return to the merchant. I gave two pairs of shoes to the delivery agent. He didn't say a thing about, how many should be taken. But they return only one pair of shoes to the merchant. After that, I raised many emails, chats, and calls on demand. but they are not replying to issues accordingly. On the website, I said that to give me the proof of submission. but they are not giving it and said to revert to the merchant.
              Delhivery customer support has been notified about the posted complaint.
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                prototype_virus
                Aug 5, 2023
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                AWB[protected]
                Damaged product received which I had covered with insurance. The team is not responding and the support number mentioned is unreachable.
                Delhivery customer support has been notified about the posted complaint.
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                  V
                  Vikram Naik
                  Aug 3, 2023
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                  Website: www.delhivery.com

                  I am writing to express my deep frustration and disappointment with the services provided by Delhivery. I had a shipment with Shipment ID:[protected] that was supposed to be delivered within 24 hours, as assured by the customer support team through Ticket ID: [protected]. However, it has been three days, and my parcel is still undelivered with no valid reason provided for the delay.

                  The lack of communication and failure to meet the agreed-upon delivery time has caused significant inconvenience. I have patiently waited and given Delhivery several chances to resolve the matter, but there has been no progress.
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    Ashok Kumar kothari
                    Aug 3, 2023
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                    My shipment ordered my amazon is a gift shipment for my family is pending from last 13 days. The shipment is not moving from a hub from 23rd july. Tracking number [protected] i have already called up customer care of delhivery but nothing changes. No positive response from them.
                    Delhivery customer support has been notified about the posted complaint.
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                      K
                      Kasturi.D13
                      Aug 1, 2023
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                      I had placed an order with delivery with pickup from Mumbai on 25th July 2023 and delivery address as Ahmedabad, The tracking number is[protected]. Earlier the date of delivery was showing as 29th July 2023. However it reached Ahmedabad one day later, as per transit updates on the app. Ever since then, the delivery is only getting delayed by another day and there is not support from the customer service team either.
                      Delhivery customer support has been notified about the posted complaint.
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                        I
                        Isha2002
                        from MANDI, Himachal Pradesh
                        Jul 31, 2023
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                        Address: Village -Rains, post office basona, tehsil lad bharol

                        Ordered some products from nyaka on 27th July and expected date for the delivery in Himachal Pradesh was 30-31st July, today is 31st and the package is stil stuck in Bangalore.
                        I'm have to go out of station within 2-3 days
                        Even they don't allow cancellation of delivery after shipment.
                        Delhivery always gives late services, always disappoints the costomer
                        Now what should I do ?? How long should I wait..??
                        I want my order within 2 days or my money back
                        Tracking link- https://nykaa.page.link/ords
                        Delhivery customer support has been notified about the posted complaint.
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                          S
                          sanjay vishram verma
                          Jul 26, 2023
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                          Website: www.delhivery.com

                          I have ordered the candes 350w ctpl90swm 9kg semi automatic washing machine online thorugh moglix shopping site. But when we got our product delivered it was damaged from downside and wiring has many cuts off . The order id of my product is [protected] . Tracking id of delhivery company awb[protected]. I have given video proof on same date of delivered to exchange our product . But it has so many days that our damaged product is not picked up untill now it has been 20 days . Delivery company has not picked our product and say we do not pick delivery call . After taking to customer care of delivery they just say that we don't pick call .When will this product we get picked up?
                          they have cancel our pick up product without our permission .
                          Below is the proof of delhivery company email that they have cancel our pick up product without our concern
                          Delhivery customer support has been notified about the posted complaint.
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                            S
                            sky traderss
                            Jul 22, 2023
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                            My client has paid 17500/- through the scanner but they are denied to receive any amount
                            Delhivery customer support has been notified about the posted complaint.
                            I was trying to book a delivery for my package and I payed using Delhivery app and my money got deducted from back but it showed payment failed there is also no customer care number also it was of 517 Rupees which is alot
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                              S
                              s12978
                              from Hyderabad, Telangana
                              Jul 21, 2023
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                              My package has been stuck at one place since last 3 days (from[protected] at once place in Hyderabad. I have been calling the company where I placed the order from since last 2 days and they keep saying that the matter has been escalated.

                              I understand that a few days of delay is not a very big issue - but these were gifts for my sisters who were visiting me after a long time. Now they are leaving within 24 hours and if the package does not reaches me in lesser time than that, there is no point.

                              The tracking ids are as follows:
                              1.[protected]
                              2.[protected]
                              3.[protected]
                              Delhivery customer support has been notified about the posted complaint.
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                                radha
                                from Hyderabad, Telangana
                                Jul 21, 2023
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                                This is order id I got a order in freeup app for my daughter lehanga I don't it was over weight why I should pay overweight charges ask the buyer to pay they have to charges over weight from buyer

                                Why seller should only pay the overweight charges

                                Or otherwise ask the buyer to return my product

                                Delhivery courier service must charge from buyer also
                                Delhivery customer support has been notified about the posted complaint.
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                                  radha
                                  from Hyderabad, Telangana
                                  Jul 21, 2023
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                                  I didn't get any mail or message regarding over they are tied withup freeup app to cheat customers in overweight

                                  I want proofs of overweight

                                  Why did they not send email regarding overweight

                                  I want full amount and otherwise tell them to send proofs
                                  Delhivery customer support has been notified about the posted complaint.
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                                    A
                                    aditi.singhh28
                                    Jul 19, 2023
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                                    My parcel with AWB #[protected] shows the status ‘pickup pending’ since the last 10days. I need delivery ASAP
                                    Delhivery customer support has been notified about the posted complaint.
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                                      S
                                      SaumyaAg
                                      Jul 17, 2023
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                                      TRACKING ID
                                      [protected]
                                      I have booked a courier on 03 July 2023 from Delhi to Delhi only.
                                      Daily delivery date is getting updated to next day. I waited for many days then finally cancelled it.
                                      Now again same thing happening. daily delivery date is getting updated to next day. There is no customer care number which can tell the real picture.
                                      Its been 2 weeks but i have not received my parcel.

                                      Please help
                                      Delhivery customer support has been notified about the posted complaint.
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                                        manubi5674
                                        Jul 16, 2023
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                                        Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
                                        Delhivery customer support has been notified about the posted complaint.
                                        Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.
                                        Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.
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