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Delhivery Complaints & Reviews

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Last updated May 4, 2024
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Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India
122002

Delhivery reviews & complaints page 22

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S
Jan 17, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Double payment for parcel

I received my parcle on 4 dec and paid through the link given by delivery boy but the delivery boy said the company dint received the payment and again he made me to do the payment to him convencing me that the one payment will be refund but till date i hvent get refunded...i hve raise the query many a times but no respond...
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KrupaV
Jan 15, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Not receiving OTP for return pickup and app login

I have raised a return request from ecom app. Delivery guy sent OTP for pickup but i am unable to get it so He says he cant pick up. To complain Delhivery customer support also ask for OTP which i am not getting.Even for your app login i dont receive OTP. Spoke to service provider they said there is no problem from their end as I receive all other messages an otp except the DELHIVERY one. Please do resolve it...
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Parthi21
Jan 15, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel and delivery service

Address:Delhivery bangalore soukyaroad hoskute

Porter Courier Order Confirmation | AWB No [protected]
My parcel got stuck in last 5 days still i can't get any update everyday they are changing the delivery date but there is no proper update.
I need an urgent delivery pls do help....
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param1304
from Rajpura, Punjab
Jan 14, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Tracking no. DL338771955CN

Dear Sir,
I would like to bring it in your kind notice that my parcel arrived early morning in my city Karnal as per your website. After waiting till afternoon I check that parcel was not out for delivery. I need this parcel urgently so I went to vijaynagar office of delhivery. I was bluntly told that your parcel has not arrived. So either tracking is fake or the official at your warehouse/hub or whatever you call it is telling lie....
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Punitpandey
from Deoria, Uttar Pradesh
Jan 13, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Delivery centre

Address:Barhaj, 274182

Delhivery center barhaj is not a centre to deliver at all. They just keep updating false info and finally return the order. Either it is via Amazon, Myntra, Pharmeasy or any source. Really frustrated with the updates and even they don’t pick up call. I tried reaching delivery agent who was on leave and received cancellation otp from someone else at the center. Even tried to call the center owner, he is also not picking call.
Don’t...
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J
Jamkhohao
from Kolkata, West Bengal
Jan 13, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Delhivery pickup boy misconduct about update

Delhivery After picking up. He went away from my address and After about 10 minutes he returned and updated as Brand mismatched which he verified in front of me while taking OTP. This is complete misconduct on part of pickup boy....
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sarath meluveetil
from Thrissur, Kerala
Jan 13, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Shipping Tracking

The agent[protected]was asking to pay 10 rupees to get the tracking details personally . also the anther agent who i booked my courier is not providing an actual delivery date. The sit shows a different tracking while the agent promised odeliver the product within3 to 4 daysLR Number:[protected]...
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Address:Plot 5, Sector 44, Gurugram, Haryana - 122002

Tracking ID is[protected], Srinagar to Faridabad. No call was received nor any delivery was attempted. It's been more than 3 weeks now, & there's no clue regarding the package. Current status at the tracking page is showing that it has been returned when actually it out there some where. There were dry fruits in the package and the total value is Rs.7000/- Need help in this regard from this everyday harrasment....
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K
kirpati
from Faridabad, Haryana
Jan 12, 2023
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Item not delivered status showing delivered

Website:www.delhivery.com

Courier boy not deliverd my order and intensionally kept my item with him. status showing item delivered, I online purchased from V mart dress. and delhivery boy falsely not delivered but in app he showing deliverd .pls refund my amount ... AWB[protected]

regards
kirpa Shnaker [protected]...
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S
Sandipssaha
Jan 12, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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My product is showing refused or cancelled

Address:Keota tyre Bagan Bazar po Sahaganj District Hooghly pin 712104

My product is showing refused or cancelled by the customer. But I haven't refused the product. My product tracking I'd is [protected]...
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A
from New Delhi, Delhi
Jan 12, 2023
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Insurance claim customer care unresponsive

Fraud company...

I just don't understand how these guys are still in business with an exploitive intent toward the customers and after quite literally having an illegal SOP towards refunds.
You make the customers pay for insurance to make extra buck, and then when somebody claims back insurance, with all the right documents, just desert them, and yes make sure that the customer has no other way to contact you anywhere...
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P
Pedigree India
Jan 11, 2023
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Weight fraud

Address:Jaipur

The brand ovecharges the shiopper after delivery. I shipped a box weighing 500 gms from jaipur to multiple parts of the city. Not only did the boxes arrive damaged, 2 days after delivery my account balance with their website suddenly says i owe them 7000 rs and all my products are calculated at a weight of 10kgs, which they did not inform me o[censored]ntil many days after my first 8 deliveries.
Moreover there is no customer service you can...
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Website:www.delhivery.com

I ordered a pickup and drop service for a parcel. Even after 12 days they didn't shipped the product and i checked multiple times by raising a support request but not getting any response of the delay or what happened to my parcel which is having my laptop that is needed for my work.
The ordered date was on : 31st December 2022
AWB Number of order:[protected]

Please help me on getting my parcel....
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N
NABANITA BHATTACHARYA
Jan 11, 2023
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Product went to Surat and Nagpur while I am in West Bengal

Awb no [protected]
On 2jn January I purchased a saree from tilattama de elegance. And they shipped it with Delhivery on 3rd january 2023. Being in the same state still I am not getting the parcel now it's 7+ days. And moreover tracking is soo pathetic the estimated delivery date is shifting later and later now they are showing it's in Surat then now Nagpur.. Why it went Surat or Nagpur?...
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srikanth234
Jan 9, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Shipper Unavailable

Shipment for order #5458340 shipped by Delhivery Surface Std on 8th Jan 2023 at 5:28pm...
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Nameera Fatima
Jan 7, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Twice Payment issue

I paid twice for my order
And ive raised the query multiple times
And it is still not resolved
First i paid to the company directly
And second to the delhivery delivery boy...
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Kuldeep555
Jan 6, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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1mg product

Today was the delivery of my 1mg product and the delivery boy of delhivery courier deliberately did not give my parcel to me. He made lame excuses, he said he has left my parcel in the office. He said that he will give my parcel when he will get time....
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Stuck
from Tadipatri, Andhra Pradesh
Jan 6, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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I didnt receive my parcel

Address:Jcdr agricultural College, tadipatri, Anantapur district
Website:Delhivery

Normally, the delivery agent will call me and asks for OTP and then they will give the parcel to other person who comes to our place. But this time they didnt give it to the other person who comes to our place. This has happened 3 weeks back and now they are ignoring my calls and didn't even update the details of my parcel. this is the worst experience I ever had with delivery...
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R
Rohan Mamgai
Jan 6, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Proof of Delivery not being shared

Waybill no[protected]
The parcel has not been recieved by the recepient however your system shows it as delivered. Can you please share the proof of reciept?...
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Haseeb ur Rahman
Jan 5, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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C2C parcel

Website:delhivery.com

My order delivery date was 2 January 2023 and my order arrived nearest station on 2 January but my order hasn't deliver yet, there delivery date is increasing everyday. Please deliver as soon as possible. My AWB number is
[protected]...
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