Delhivery Complaints & Reviews

Make delay in delivery...please deliver it fast

Customer name - sreeja
Tracking id - [protected]

Hi,

My delhivery parcel no- Re: AWB [protected] it's not delivered but it's showing it's delivered in the tracking status. I have contacted customer care also but no response from them either. The parcel was in the nearest hub for 4 days when i called the office they said the package is now missing from their side they will resolve it. But on may 6th i got a message it was out of delivery i thought the product was coming but after some time it showed as delivered. After that they are not responding to my queries and complaints please solve this problem
My contact number is [protected]

I ordered Motorola G73 through Motorola India website on may 10th 2023. (Order #[protected] And it is getting delivered via their deliver partners 'Delhivery'. They stated in their update that it will be delivered on 12th May evening and it was written that delivery executive is out for delivery, but they postponed it to 13th may giving a vague reason that I refused the order ( I didn't even got a call for the same ). On 13th they shifted my order to 14th. On checking today they have shifted date to tomorrow i.e. 15th of May without any prior notice.
(Tracking ID - [protected] )

NOW THIS IS REALLY GETTING ON MY NERVES.

Also I can't contact them either because they were given the parcel by Motorola and when I try to contact on their number it says contact through registered mobile number ( which ofcourse belongs to Motorola )

I tried to contact them on twitter through direct message where they replied that they will resolve it and give priority to my order. What they did in the name of of priority is shifting the dates repeatedly. This is really upsetting. I wonder how are they still able to run a business with such pathetic service and reviews averaging not more than 1.5 stars out of 5.

Please help me. I am really in need of a new phone as I have already sold my old phone and without it I am facing a lot of difficulties in day to day tasks ( I am a student ).

MY AWB[protected] is delayed by delivery every day the tracking shows it will be delivered in next day it contains a very expensive item in my. courier if they lose it who will compensate for it if they don't deliver asap I will file a case with consumer court

I have ordered one dress in E-Commerce site. They were send my package through delhivery courier service. They sent my package 8th may but still i didn't receive my package. Daily the status of delivery is updated to the next day but no proper status is provided. The delhivery courier holding my package more than 5 days in a same hub. I don't know why the are holding my package. I try to reach them but no response. they also don't call me to tell me the reason. I don't know how to get my package.

MY PACKAGE DETAILS
TRACKING ID:[protected]
MOBILE NO: [protected]

Hi,

My delhivery parcel no- Re: AWB - [protected] it's not delivered but it's showing it's delivered in the tracking status. I have contacted customer care also but no response from them either. I'm not in India right now. So how can I get my parcel, pls suggest whom I need to contact.

My contact details
Phone no: +91 [protected]
[protected]@gmail.com

It would be helpful if you Contact on my father number: +91 [protected]

Regards
Pallavi

I had shipped a black bag along with a couple more bags and a carton box from Bangalore to Hyderabad. It happened sometime end of March. All the materials have been received except for the black bag, Instead i got a white carton. I filed a ticket saying i got the wrong bag delivered. But there hasn't been any response from the team and it's been close to 1.5 months now. I have sent the video and images of the item i have received as requested, but they didn't bother with it at all.

My package that was supposed to arrive on 2nd May is late by a weeks time, the customer support experience is absolutely maddening as it feels like im talking to a wall, there is not specified date as to when the package will arrive, they just keep increasing the date as they like. Such irresponsibility and neglect is just aweful. My package number is #[protected]

Currently not coming for pick up in my area Upperpally Hyderabad..And also last time, the delhivery courier agent didn't pick up the package due to delay in pickup, which caused the pickup to be cancelled.
Kindly request you to please solve my issue to be picked up by delhivery courier as soon as possible.

Hi, I had raised a request for pick up on 3rd may, and made a payment of Rs. 1084 . The payment was processed and confirmed by my bank but the same was not acknowledged by this fraud company. Neither my request was raised for pick up nor my money has yet been refunded. There customer service is way far pathetic. No one knows anything and they don't reply either.

Hi,
[protected] is the AWB number for my parcel. It is currently at Hyderabad Delivery Facility, It is just matter of hours to deliver the product from Hyderabad to my home address. The parcel reached Hyderabad on 5th March, 23 7:50 PM. The parcel is not moving at all from there and they are not responding to any tickets and they don't have customer care. It is very disappointed service from Delhivery. Could you please help me to get the parcel as soon as possible.
Thanks in advance
Vinay Kumar

Hi,

It's been 12 days since Delhivery has not responded to my issue.
It is regarding the wrong parcel delivery, I sent a FMCG item and my family received a Books parcel from Unacademy. I raised the complaints over the Delhivery direct app, to which they asked for a picture and I send it to them.
Both FMCG Box I prepared to send and the one which my family received.
I have been continuously dropping emails or messages over Delhivery direct app but there is no response at all. And the most frustrating part it they do not have any customer support phone number. They claim to have one on Website and believe me, it does not work. Initially during parcel pick up these people called me 2-3 times a day just to confirm the pickup timing and these people do not even care for the consignment, utter hypocrisy. I did not expect it.
Could you please please look into this issue and resolve it????
This consignment is expensive and contains perishable things.
I really hope you guys will come to me.

Thanks,
Asif

Hi my delivery parcel was wrongly marked as delivered when they never delivered the items .. they are worthy products and please let me know a way to get it back

The status of my delivery is still "pkck up pending" and I can't wait for long due my personal circumstances. I expected express delivery.

As my parcel number Is #[protected]
The delivery man was not came to pickup for my delivery
Please As soon As possible cancel my delivery and refund my money
Account no:[protected]
Sbi Account
Branch name:State Bank of India MELVISHARAM
Pincode 632509

Hello
Someone with ID @poorvi.freeksout contacted me for collaboration & asked me to buy the products from @nativaspaindia .
https://www.nativaspaindia.shop/ It's their website. I ordered products of ₹1500/- from their website & when the parcel got delivered..I didn't receive products from this brand. Instead of receiving their products, some fake product received of ₹ 295/- . The parcel box was damaged as well.

My parcel number is AWB#[protected].its shipment got misrouted.kindly look into the matter and take corrective steps.

My parcel number is AWB#[protected].Its shipment got misrouted.kindly look into the matter and take corrective steps as soon as possible.Its urgent.Thank you

It has been nearly 10 days since my shipment was supposed to be picked up, but the pickup agent has not contacted me and my pickup has been cancelled three times with the reason 'customer not at the pickup address'. When I made a new return request on April 27th, there has been no response from the customer care team and no one has been assigned to my request. They are also cheating the customers and making the seller's reputation degrade. I want my pickup to be scheduled as soon as possible.
cancelled shipment:[protected]
new shipment but till now nothing happened awb number:[protected]

Its been more than two weeks, I haven't received my delivery parcel. Like seriously? What are you guys doing? Youll don't even have a proper customer service channel itself, Im literally talking to a bot that has scripted answers. When my family visit your office to ask about my parcel, your staff was so rude. Its has been two weeks since and I haven't received my parcel yet. When the hell is it getting delivered. There is a limit.