Delhivery Complaints & Reviews

Hi, my name is Alisha.
I had to send my pan card documents urgently, so i used express delivery and paid extra for fast delivery. It has been more than 10-15days there is no update, i tried to cancel my shipment but there is an error and I am not able to cancel, I tried contacting customer care but all I get is we will get back to you but nobody has called me and given me correct status of shipment. Those are legal documents which I am sure is lost by now because as I can see the documents have reached delhivery facility on 11th april but delivery to the address is not done by now. Daily the status of delivery is updated to next day but no proper status is provided. I will be taking legal action as the package contained important documents plus I paid for express delivery.

I ordered shoes from H&M online store on 17th April. Ot eas shipped the same day and reach Bangalore on 19th. Previously 5 the ETA was 19th, but it kept getting delayed further and further. Tracking information showed the reason for delay is customer was unable to be reach. I didn't receive amy calls nor did anyone from Delhivery came to my address. It meant they falsely marked my order as delayed. Yesterday, on 24th the delivery date was shown 25th, but today it was postponed again to 26th. Iraised several complaints on their app but absolutely no response. Their helpline number has a bot, and no option to talk to a human agent. It is truly frustrating to deal with this agency!

Awb #[protected]
This order and another order of mine got mixed up by the courier person and was delivered to the wrong address for which I got the amount paid for delivery refunded as I raised a complain.
But as the delhivery people initiated a return for this Awb #[protected] package and its been 1.5 weeks and I never got it returned to me and everyday it shows the delivery person is out for delivery but nobody ever showed up and theres no reply to my tickets i raised in delhivery! I need my package back! Is it stolen??? If not the package I need the compensation for the items in the package please take some actions as this is NOT the first time this has happened it is really upsetting!! Please do something about this!!

Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible TOMMOROW ITSELF ... Since it is really Urgent . Also, Kindly Update the Status of my shipment.

I returned a Havells koolaire i cooler on 11 Apr 2023. But Delhivery.com is showing as cancelled. Tracking ID[protected]. Its a return item for Amazon. Its been 13 days I am struggling to get my amount returned. I have filed a complaint 60030386 at Delhivery.com but I haven't received any reply. Person who picked the product is
contact no [protected].
Pls help to get my product tracked and update me. Amazon order id is[protected].

Delivery courier pickup request pending from last 3 days

Delhivery ID AWB [protected] NetMED medicine order shows delivered and message also received as delivered on 20.04.2023 at 16.58,

BUT PACKET NOT DELIVERED

Delhivery ID AWB [protected] booked for NETMED Medicine order id NO.[protected]A .
The order message received delivered but the package not delivered, I have complained to NETMEDS also,

Sir/Mam, My Shipment AWB NUMBER : [protected] has Got Misrouted even though i had given the right address... So Kindly Resolve this Issue as Soon as Possible and Deliver it to me as Soon as Possible .. Since it is really Urgent.

Parcel reached mangalore 4 days ago.Didnt get on time.when track it shows first Aprl 17, then 18, 19, 20 and today shows aprl 21.its for Eid .why like this

I have a delivery scheduled to day for AWB No. [protected] but i am out of station for some days and even tried to reach your customer care but didnt go through. Request you to deliver the card to my brother in the same building i.e, R-6/4 Jai Shree Dhan Bangur Nagar Goregaon West Mumbai 400104.

I have made a purchase from a dealer on 16th of April 2023.The order is shipped through delhivery corriers with a tracking id[protected].But i am not able to find the status of the parcel using the tracking id provided.The parcel ir eid attire so i want to receive it as early as possible.

Dear Sir/Madam,

I am writing to raise a complaint about the courier delivery that was provided to me recently. I had placed an order with Maxhbi.com which was supposed to be delivered on 14 April 2023, but unfortunately, I have yet to receive it. The situation has been further compounded by the unprofessional behavior of your courier personnel, who not only made false promises but also behaved rudely with me.

On the day of the delivery, I received a call from the courier person who informed me that my order was ready for delivery. However, when I protested that the delivery address was correct, he told me to come 4km away from the given address to take delivery of the order. When I requested him to deliver the order at the mentioned address, he disconnected the call without providing any satisfactory explanation.

For the next three days, I received false updates claiming that my phone was unreachable, even though no one from your company had tried to contact me. This was very frustrating and caused a lot of inconvenience to me.

I have also raised my concerns over Twitter (https://twitter.com/sdhillon2256/status/[protected] and your customer support team over the app (Reference number as follow : 59749587, 59673348,[protected], but I am yet to receive a satisfactory resolution. Additionally, I have filed a consumer complaint at https://consumerhelpline.gov.in/ against the mishandling of my delivery and I will be taking this further to court without fail as this is a gross violation of every law and i don't care how much time and resources i have to dedicate for the same.

I am highly disappointed with the quality of service provided by your company, and I strongly request you to take strict action against the branch responsible for mishandling my delivery. Furthermore, I would appreciate it if you could provide me with a timeline for resolving this issue, as it has already caused me considerable inconvenience.

I look forward to hearing back from you soon with a resolution to my complaint.

Sincerely,

Sukhpal Singh Dhillon

Delhivery.com continues to state that the product has not been picked up from the seller, without giving any detail of why it is the case.
It has been 48 hours since the last update on the Delhivery.com website for AWB#[protected].

Dear Team,

Item was shipped from Mumbai on 8th April 2023 but till date there is no information regarding this. Unable to get the proper information from the agents. Requesting for help.

Delhivery lost my courier after complaining here they revert me that they will refund my amount within 7 days now it's almost 15 days i didn't get anything. This is really so disgusting🤢.

Hi,

My AWB:[protected] with Delhivery is supposed to reach me 1 week back. It was picked up in Hyderabad and supposed to deliver in Hyderabad. There is no update on the delivery yet. They already took a week to deliver within same city and product is not yet delivered. Tried reaching their customer care unfortunately not available. Raised a Support Ticket with Ref#: 59221119 with no resolution yet. Delivery date in the app keeps on changing 1 day.
Please help me with this.

265 Rs debited from my account but the Delhivery app shows payment status as failed. The delhivery contact person (+[protected] said that I have to pay additional Rs 2 and shared a link with me through SMS. He told me to share UPI pin in the form to either updated the courier status or I will have to forfeit the entire 265 Rs amount, as it will not be credited back to me!!! Please refund me back this 265 Rs I payed today!

Hello
Where is my package? Why it is getting delayed to deliver my package?
Why tracking status of my package is not updating from 5 days?
Please help me
Delhivery is one if the worst courier service i have seen ever
Please help me 😔
My package AWB no: [protected]

Hello
Status of my package is not updating from 5 days...i don't know where is my order & why tracking status of it is not updating from many days?
There is no contact number or any chat option..so that i can contact to any delhivery agent...
I don't know when will they deliver my package...
Please help me
My package AWB no is : [protected]