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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Sep 8, 2026

Complaints 3879

Resolved

525

Unresolved

3354

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Delhivery reviews & complaints page 28

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Hi,

One of my vendors shipped one parcel through Delhivery Surface 10KG. Details are below:

Tracking - [protected]
Order No - 354cde29-20b3-4fce-acd2-a

It was supposed to ship by 31st March 2023 but somehow delivery dates changed to 1st April. On 1st April, around 3 PM, the status of the parcel changed to "Delivered" however I haven't received neither any call from the agent nor the parcel.

I called customer support multiple times but there were more focused to explain the protocol rather than assisting me. It's been 4 days since I am chasing the customer support executive but I haven't received a single clue.

Ticket Ref[protected]
Customer Executive Name - Karan Grewal

I look forward to an immediate solution since the delay is impacting my business.

Delhivery customer support has been notified about the posted complaint.

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P

praveen6557

Apr 4, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible. Since it is really Urgent

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Address: Tumkur

Website: Amazon

I ordered an item from Amazon they sheduled delivery on 31st march and I didn’t get the order from Amazon they sheduled & I got a message from Amazon that my delivery was rescheduled on customer request but I didn’t requested for reschedule delivery & again they rescheduled delivery on 1st April & again on 2nd April i didn’t get my order delivered then again happened the same thing on 3rd April this issue with your delivery is not yet resolved please do something for my order to deliver as soon as possible

Delhivery customer support has been notified about the posted complaint.

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praveen6557

Apr 3, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent

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I have a courier coming from delhi to bhopal
And it has reached bhopal delhivery faculty
But is getting rescheduled for delivery to next from last 4 days

Delhivery customer support has been notified about the posted complaint.

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praveen6557

Apr 4, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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Tracking ID/AWB - [protected], was supposed to receive the shipment for a T-shirt delivery from DHEER FRANCHISE from Delhivery courier service but the shipment was not delivered for some reason, now I am unable to track the shipment from Delhivery's website and there is no contact information available for me to reach out to them. I am raising a complaint here in the hope that it gets resolved quickly.

Delhivery customer support has been notified about the posted complaint.

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N

naman_37

Apr 22, 2023

Hi there, any updates on this?

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Website: delhivery.com

My order [protected] has been delayed, the estimated delivery date was shown as 02/04/2023, the parcel had reached my city 1 day prior to the delivery date, so i was expecting it on 02/04/2023.
Now their website updates the delivery to be done by 03/04/2023, I have no idea if they're gonna deliver it as promised, I wouldn't mind the delay if I haven't had an emergency. Even tho the parcel has reached the nearest hub they aren't sharing any information, otherwise I would have collected it myself from there.

Apr 3, 2023

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

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I made two transactions through GooglePay to Delhivery of Rs. 463 on 14th March 2023 at 05:54 pm and 05:56 pm respectively from my Delhivery account linked with phone number [protected]. Both of the transactions failed and I received a refund for only the first transaction which was done at 05:54 pm. It's been more than a week now and I have constantly tried to raise a ticket on the Delhivery app but there was no response. I even contacted GooglePay customer support and confirmed that the payment was done from their end to Delhivery.

I even tried contacting Delhivery Customer Support but none of their helplines were working.

Delhivery customer support has been notified about the posted complaint.

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I placed an order for samsung TV on 29 march 2023, it reached bangalore hoskote delivery Centre on[protected] at morning 10 AM, It showed that delivery will be done on 1st April, I checked the delhivery order status on 1 st april it started showing that order is delayed and now it will be delivered on 2nd of April. There is no customer executive to talk to or co-ordinate or raise concerns. Since the package reached banglore on 31-03-23 they could have sent it for delivery on same day yet they are delaying the delivery by 48-72 hrs
Tracking ID: [protected]

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Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi â€“ 110037

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

Apr 1, 2023

Complaint marked as Resolved

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail... Forcefully Close The Ticket No.57695463 The Total Amount Of 46 Shipments Is 51, 523 Rs... 1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023... 2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail... Our Conversation With This mail... Imran Khan, Shreetama Roy, Krishnanand Vishwakarma, Aaqyl Chagla

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Address: Delhivery, pidavoor,kottarakkara

Delivery location was at kollam kunni code...but product was at kottarakkara pidavoor...update shows delivery attempted...please deliver my customer's order

Customer name - Jancy
Tracking id - [protected]

Delhivery customer support has been notified about the posted complaint.

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S

sreelakshmivishnu

Apr 4, 2023

Customer not received yet

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They don't have a dedicated customer care support number to whom we can contact, also they don't provide delivery guys number.
My shipment from Samsung is stuck at destination location from more than one week and their system tracking gives lame status like putting in bag and taking out. Not a single call made to end user to enquire about address but in system they will enter address not reachable.

Delhivery customer support has been notified about the posted complaint.

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pareshh

from Surat, Gujarat

Apr 1, 2023

No Of 46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

P

pareshh

from Surat, Gujarat

Apr 1, 2023

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

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Address: Delhivery, Aluva peedika,Ernakulam

My customers place was at thrissur...But product was at aluva...but update shows delivery attempt was failed ...please deliver the parcel fast

Customer name - Akhil kumar
Tracking id - [protected]

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I had booked a parcel (AWB No[protected] for Ludhaina on[protected] from Gurgaon with DELHIVERY they people don't have any customer support number no response from their website, my parcel is delivered on[protected] after 20 days so my humble request to all people not to deal with such kind of irresponsible company.

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praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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Address: Hyderabad

Hyderabad.
Hi Team,
The Item is already reached to destination place. But still in portal showing the below message.
We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.
Kindly check and delivery the product.
I request you to deliver my product fast

Delhivery customer support has been notified about the posted complaint.

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praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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My order with AWB no.[protected]
is put to HOLD from past 5 days. No further update since then. No customer care number to reach out. Fake numbers are floated on net to fool customers by taking OTP.

Pls help me with below:
1) Delivery of my parcel.
2) Strict action against frauds who are fooling customers by obtaining OTP for providing tracking status.

Delhivery customer support has been notified about the posted complaint.

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M

manu56436

Mar 30, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

P

praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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Address: Kanpur

I shipped one parcel 6 march after that there is no any update. The delevery date was getting change every 2 days and it's getting delayed. Custom care stop responding to my mail so I decided to complain here about this incident. Today they respond me that they lost my parcel and make that issue resolved. What the hell they are doing. Is it joke for them? Which kind of services they are providing. Bloody fraud.

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Address: Opp.Roadways bus depot

My Order Tracking Id is AWB[protected]. Order is not picked up since 23rd March, 2023. Nobody came to pickup order. Instead I'm getting false messages from delhivery on daily basis. I'm fed up writing them multiple times on their website or through email. I'm unable to cancel the order as well

Mar 28, 2023

Complaint marked as Resolved

2165868491871 not resolve my compalaints aal delhivery staff froud( jhunjhunu rajasthan 333000)

Delhivery customer support has been notified about the posted complaint.

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popee

from jhunjhunu, Rajasthan

Mar 28, 2023

what is this nonsense
resolve my complaint immediately other wise i complaint for you RTI Department

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Address: Bangalore

It's high time now.I am not getting proper information from there side. It should be delever by 12 March it self. But now it's 27 and no any update. I really don't know what they people did with my parcel. I am really worried about it.its really important for me. They are not taking things seriously or they are fraud. Helpless.. It's showing that it's still in Kanpur. How can its possible. I just want that to take a big action against this company. Such a thief.

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My Order Tracking Id is AWB[protected]. Order is not picked up since 23rd March, 2023. Nobody came to pickup order. Instead I'm getting false messages from delhivery on daily basis. I'm fed up writing them multiple times on their website or through email. I'm unable to cancel the order as well. No contact number is reachable.

Kindly cancel my order and refund my money so that I can place order with other courier service.

Delhivery customer support has been notified about the posted complaint.

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bhar4321

Mar 27, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

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My Order Tracking Id is AWB[protected]. It's pending since 23rd March, 2023. Nobody came at my place for pickup. Instead I'm getting the false messages from Delhivery on daily basis. I'm unable to cancel the order as well. My money is stuck with delhivery.

No contact no. is reachable. I wrote multiple complaints through their websites and also wrote the mail. No action is taken so far. Please cancel my order and refund my money.

Delhivery customer support has been notified about the posted complaint.

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bhar4321

Mar 27, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

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Address: Delhivery

I shipped one courier on 6th March and it was fast delevery now it's 20 days. I didn't get my parcel and it's getting delayed day by day. Now these people now responding to my mails. The worst company I ever seen. It should be closed. They are bloody fraud.

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