Claimed

Delhivery Complaints & Reviews

www.delhivery.com

1

Updated: Nov 5, 2026

Complaints 3885

Resolved

526

Unresolved

3359

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Delhivery

Delhivery reviews & complaints page 28

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Delhivery and shiprocket

Your company is completely FARUD YOU ARE DISTORTING YOUNG ENTREPRENEURS. I PROVIDED THEM ALL PROOFS AND THEY REJECTED ALL CLAIMS AND ALSO FOR TEMPERED SHIPMENTS. Why delhivery i trusted you most but why i m not able to process that i lost 25000 5 packets by your company.

I have shared all videos to shiprocket but i know how they have presented the case if possible please connect me directly.

Awb no [protected]
Awb no [protected]
Awb no[protected]
Awb no [protected]

I DONT TRUST SHIPROCKET ANY MORE THEY DO NOT RESPOND ME AND THERE IS NOT EMAIL ID OR CALL SUPPORT FROM DELHIVERY PLEASE HELP MEEEEE…

Delhivery customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

A pathetic and worst experience with Delhivery and their app is really useless. I had booked an Express shipment from Bangalore to Mumbai by paying the additional amount with the orignal date of delivery to be 1st Apr'23 and its been 7 days past that the package has still not been delivered. Everytime you open the app to check for the delivery status, the delivery date is pushed by 1 day. I even tried raising a complaint on the app but didn't get any response. I have been following up everyday but they simply push the date of delivery everyday.
A really worst experience with full hassle especially when i have paid an extra amount for the faster delivery.
Please see below the details with regards to my shipment:
AWB #[protected]

Delhivery customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Banglore

Booked my parcel 16 days before, not yet received from Thane to Bangalore. Raised so many complaints, none aare responded with. Tracking shows the next day it' ll b delivered, thrice they had postponed, 5th April 7th April n 8 th April. I don't have any phone number so I can call them, n u don't knoew from where I can personally go n collect the courier my self. Atleast they can have a proper phone number, my parcel number is[protected]

Delhivery customer support has been notified about the posted complaint.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Itanagar Mahatma Gandhi park

Website: DELHIVERY.COM

I had ordered from CRED store. I don't know why the product got returned after reaching my hometown. The itanagar branch of delhivery near Gandhi park is most unprofessional and unethical ever I have faced in my lifetime

Delhivery customer support has been notified about the posted complaint.

View replies

B

bhar4321

Apr 10, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible .. Since it is really Urgent.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Refund for my payment
On 16th March 2023 I've paid Rs. 137.50 twice via UPI to delhiverypvtltd.[protected]@ici to ship my packet. but both payment failed and amount deducted from account. but the third time I had to make it again using card and the payment was successful. In other words, I was debited thrice. Please provide refund for my two payment to Delhivery Private Limited ₹275.

Delhivery customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Chhatarpur M.P

I’ve ordered heart related medicine from filpkart health plus with the order id: [protected] and then the delivery agent tried to deliver it one day before the expected date of delivery when i was not at home therefore i asked the delivery boy to deliver it on second day because these medicines are required very much but he did not came to deliver medicines inspite of my request to him. Please register a complain against the delhivery agent based on chhatarpur m.p 471001. because they are just playing monopoly and not taking anything serious with the peoples request.

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Apr 4, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible .. Since it is really Urgent

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,

One of my vendors shipped one parcel through Delhivery Surface 10KG. Details are below:

Tracking - [protected]
Order No - 354cde29-20b3-4fce-acd2-a

It was supposed to ship by 31st March 2023 but somehow delivery dates changed to 1st April. On 1st April, around 3 PM, the status of the parcel changed to "Delivered" however I haven't received neither any call from the agent nor the parcel.

I called customer support multiple times but there were more focused to explain the protocol rather than assisting me. It's been 4 days since I am chasing the customer support executive but I haven't received a single clue.

Ticket Ref[protected]
Customer Executive Name - Karan Grewal

I look forward to an immediate solution since the delay is impacting my business.

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Apr 4, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible. Since it is really Urgent

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tumkur

Website: Amazon

I ordered an item from Amazon they sheduled delivery on 31st march and I didn’t get the order from Amazon they sheduled & I got a message from Amazon that my delivery was rescheduled on customer request but I didn’t requested for reschedule delivery & again they rescheduled delivery on 1st April & again on 2nd April i didn’t get my order delivered then again happened the same thing on 3rd April this issue with your delivery is not yet resolved please do something for my order to deliver as soon as possible

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Apr 3, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have a courier coming from delhi to bhopal
And it has reached bhopal delhivery faculty
But is getting rescheduled for delivery to next from last 4 days

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Apr 4, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Tracking ID/AWB - [protected], was supposed to receive the shipment for a T-shirt delivery from DHEER FRANCHISE from Delhivery courier service but the shipment was not delivered for some reason, now I am unable to track the shipment from Delhivery's website and there is no contact information available for me to reach out to them. I am raising a complaint here in the hope that it gets resolved quickly.

Delhivery customer support has been notified about the posted complaint.

View replies

N

naman_37

Apr 22, 2023

Hi there, any updates on this?

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: delhivery.com

My order [protected] has been delayed, the estimated delivery date was shown as 02/04/2023, the parcel had reached my city 1 day prior to the delivery date, so i was expecting it on 02/04/2023.
Now their website updates the delivery to be done by 03/04/2023, I have no idea if they're gonna deliver it as promised, I wouldn't mind the delay if I haven't had an emergency. Even tho the parcel has reached the nearest hub they aren't sharing any information, otherwise I would have collected it myself from there.

Apr 3, 2023

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made two transactions through GooglePay to Delhivery of Rs. 463 on 14th March 2023 at 05:54 pm and 05:56 pm respectively from my Delhivery account linked with phone number [protected]. Both of the transactions failed and I received a refund for only the first transaction which was done at 05:54 pm. It's been more than a week now and I have constantly tried to raise a ticket on the Delhivery app but there was no response. I even contacted GooglePay customer support and confirmed that the payment was done from their end to Delhivery.

I even tried contacting Delhivery Customer Support but none of their helplines were working.

Delhivery customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I placed an order for samsung TV on 29 march 2023, it reached bangalore hoskote delivery Centre on[protected] at morning 10 AM, It showed that delivery will be done on 1st April, I checked the delhivery order status on 1 st april it started showing that order is delayed and now it will be delivered on 2nd of April. There is no customer executive to talk to or co-ordinate or raise concerns. Since the package reached banglore on 31-03-23 they could have sent it for delivery on same day yet they are delaying the delivery by 48-72 hrs
Tracking ID: [protected]

Delhivery customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi â€“ 110037

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

Apr 1, 2023

Complaint marked as Resolved

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail... Forcefully Close The Ticket No.57695463 The Total Amount Of 46 Shipments Is 51, 523 Rs... 1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023... 2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail... Our Conversation With This mail... Imran Khan, Shreetama Roy, Krishnanand Vishwakarma, Aaqyl Chagla

Delhivery customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhivery, pidavoor,kottarakkara

Delivery location was at kollam kunni code...but product was at kottarakkara pidavoor...update shows delivery attempted...please deliver my customer's order

Customer name - Jancy
Tracking id - [protected]

Delhivery customer support has been notified about the posted complaint.

View replies

S

sreelakshmivishnu

Apr 4, 2023

Customer not received yet

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

They don't have a dedicated customer care support number to whom we can contact, also they don't provide delivery guys number.
My shipment from Samsung is stuck at destination location from more than one week and their system tracking gives lame status like putting in bag and taking out. Not a single call made to end user to enquire about address but in system they will enter address not reachable.

Delhivery customer support has been notified about the posted complaint.

View replies

P

pareshh

from Surat, Gujarat

Apr 1, 2023

No Of 46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

P

pareshh

from Surat, Gujarat

Apr 1, 2023

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Delhivery, Aluva peedika,Ernakulam

My customers place was at thrissur...But product was at aluva...but update shows delivery attempt was failed ...please deliver the parcel fast

Customer name - Akhil kumar
Tracking id - [protected]

Delhivery customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had booked a parcel (AWB No[protected] for Ludhaina on[protected] from Gurgaon with DELHIVERY they people don't have any customer support number no response from their website, my parcel is delivered on[protected] after 20 days so my humble request to all people not to deal with such kind of irresponsible company.

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad

Hyderabad.
Hi Team,
The Item is already reached to destination place. But still in portal showing the below message.
We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.
Kindly check and delivery the product.
I request you to deliver my product fast

Delhivery customer support has been notified about the posted complaint.

View replies

P

praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My order with AWB no.[protected]
is put to HOLD from past 5 days. No further update since then. No customer care number to reach out. Fake numbers are floated on net to fool customers by taking OTP.

Pls help me with below:
1) Delivery of my parcel.
2) Strict action against frauds who are fooling customers by obtaining OTP for providing tracking status.

Delhivery customer support has been notified about the posted complaint.

View replies

M

manu56436

Mar 30, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

P

praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines