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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Jul 4, 2026

Complaints 3873

Resolved

525

Unresolved

3348

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery reviews & complaints page 28

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I placed an order for samsung TV on 29 march 2023, it reached bangalore hoskote delivery Centre on[protected] at morning 10 AM, It showed that delivery will be done on 1st April, I checked the delhivery order status on 1 st april it started showing that order is delayed and now it will be delivered on 2nd of April. There is no customer executive to talk to or co-ordinate or raise concerns. Since the package reached banglore on 31-03-23 they could have sent it for delivery on same day yet they are delaying the delivery by 48-72 hrs
Tracking ID: [protected]

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Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi â€“ 110037

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

Apr 1, 2023

Complaint marked as Resolved

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail... Forcefully Close The Ticket No.57695463 The Total Amount Of 46 Shipments Is 51, 523 Rs... 1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023... 2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail... Our Conversation With This mail... Imran Khan, Shreetama Roy, Krishnanand Vishwakarma, Aaqyl Chagla

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Address: Delhivery, pidavoor,kottarakkara

Delivery location was at kollam kunni code...but product was at kottarakkara pidavoor...update shows delivery attempted...please deliver my customer's order

Customer name - Jancy
Tracking id - [protected]

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S

sreelakshmivishnu

Apr 4, 2023

Customer not received yet

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They don't have a dedicated customer care support number to whom we can contact, also they don't provide delivery guys number.
My shipment from Samsung is stuck at destination location from more than one week and their system tracking gives lame status like putting in bag and taking out. Not a single call made to end user to enquire about address but in system they will enter address not reachable.

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pareshh

from Surat, Gujarat

Apr 1, 2023

No Of 46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

P

pareshh

from Surat, Gujarat

Apr 1, 2023

46 Do Not Provided Proof Of Document For Returned Shipment, And Not Even Paying...You can see In Screen Short Conversation In The mail...
Forcefully Close The Ticket No.57695463

The Total Amount Of 46 Shipments Is 51, 523 Rs...

1)Not Sent The Full (with Address And OTP Verified Mobile Number) POD Of 24, 27 February 2022 And POD Of 1st March 2023...

2)sent POD of 3rd March Is Wrong...OTP Verified Mobile Number And Address Is Not Our...Which We Have prove In Mail...

Our Conversation With This mail...

Imran Khan,
Shreetama Roy,
Krishnanand Vishwakarma,
Aaqyl Chagla

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Address: Delhivery, Aluva peedika,Ernakulam

My customers place was at thrissur...But product was at aluva...but update shows delivery attempt was failed ...please deliver the parcel fast

Customer name - Akhil kumar
Tracking id - [protected]

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I had booked a parcel (AWB No[protected] for Ludhaina on[protected] from Gurgaon with DELHIVERY they people don't have any customer support number no response from their website, my parcel is delivered on[protected] after 20 days so my humble request to all people not to deal with such kind of irresponsible company.

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praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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Address: Hyderabad

Hyderabad.
Hi Team,
The Item is already reached to destination place. But still in portal showing the below message.
We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.
Kindly check and delivery the product.
I request you to deliver my product fast

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praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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My order with AWB no.[protected]
is put to HOLD from past 5 days. No further update since then. No customer care number to reach out. Fake numbers are floated on net to fool customers by taking OTP.

Pls help me with below:
1) Delivery of my parcel.
2) Strict action against frauds who are fooling customers by obtaining OTP for providing tracking status.

Delhivery customer support has been notified about the posted complaint.

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M

manu56436

Mar 30, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

P

praveen6557

Mar 31, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent

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Address: Kanpur

I shipped one parcel 6 march after that there is no any update. The delevery date was getting change every 2 days and it's getting delayed. Custom care stop responding to my mail so I decided to complain here about this incident. Today they respond me that they lost my parcel and make that issue resolved. What the hell they are doing. Is it joke for them? Which kind of services they are providing. Bloody fraud.

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Address: Opp.Roadways bus depot

My Order Tracking Id is AWB[protected]. Order is not picked up since 23rd March, 2023. Nobody came to pickup order. Instead I'm getting false messages from delhivery on daily basis. I'm fed up writing them multiple times on their website or through email. I'm unable to cancel the order as well

Mar 28, 2023

Complaint marked as Resolved

2165868491871 not resolve my compalaints aal delhivery staff froud( jhunjhunu rajasthan 333000)

Delhivery customer support has been notified about the posted complaint.

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popee

from jhunjhunu, Rajasthan

Mar 28, 2023

what is this nonsense
resolve my complaint immediately other wise i complaint for you RTI Department

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Address: Bangalore

It's high time now.I am not getting proper information from there side. It should be delever by 12 March it self. But now it's 27 and no any update. I really don't know what they people did with my parcel. I am really worried about it.its really important for me. They are not taking things seriously or they are fraud. Helpless.. It's showing that it's still in Kanpur. How can its possible. I just want that to take a big action against this company. Such a thief.

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My Order Tracking Id is AWB[protected]. Order is not picked up since 23rd March, 2023. Nobody came to pickup order. Instead I'm getting false messages from delhivery on daily basis. I'm fed up writing them multiple times on their website or through email. I'm unable to cancel the order as well. No contact number is reachable.

Kindly cancel my order and refund my money so that I can place order with other courier service.

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bhar4321

Mar 27, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

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My Order Tracking Id is AWB[protected]. It's pending since 23rd March, 2023. Nobody came at my place for pickup. Instead I'm getting the false messages from Delhivery on daily basis. I'm unable to cancel the order as well. My money is stuck with delhivery.

No contact no. is reachable. I wrote multiple complaints through their websites and also wrote the mail. No action is taken so far. Please cancel my order and refund my money.

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bhar4321

Mar 27, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

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Address: Delhivery

I shipped one courier on 6th March and it was fast delevery now it's 20 days. I didn't get my parcel and it's getting delayed day by day. Now these people now responding to my mails. The worst company I ever seen. It should be closed. They are bloody fraud.

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Address: Delhivery.com

Website: Delhivery

I shipped my courier on 6th Marth not it's 20 days. It was fast delevery but still didn't find. It's getting delayed day by day. Delhivery customer care also not responding my mails. There is no customer care no. Or anything who can help you. Worst company. This company should be closed. They are bloody fraud.

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Address: Bangalore, Karnataka

I am unble to express my grief

I have ordered purse from chiselmallet bangalore and they choose to deliver it through delhivery partner. Seller and my self both stay in bangalore (10 km ) distance and its been 10 days i have not got any staus my seller complaint and asked delhivery to return the o seller. Its been 2 days even parcel is not sent to seller.

Awd[protected]

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bhar4321

Mar 26, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent.

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I have raised a request for finding missing item from delivered parcels but no action is being taken on the ticket. Could someone please share any email id or contact number to reach out to anyone who could help me in resolution from delhivery team... its been 20 days since item got delivered. At source we checked the video and they have sent the parcel.

Just to add that i have insured my product and this is laughable to even assume what would have happened in case of destruction or full missing

Order ID: TPV1677G488088F761
Waybill:[protected]

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Sir [protected] is the contact no. of courier agent who pickup my product my tracking id [protected] . The product was picked up from me on 20th March at 04:15 PM approximately but on that day pickup status showing incomplete after that day my pickup was cancelled how it possible once pickup already done on 20th March them how it will cancelled on 21st March. I rise a ticket on my problem on same date 20th March but you guys doesn't help me. Ticket Id is 58445758 .

If my problem is not solve with in 48 hrs I will fight with you guys legally. This is my information notice solve my problem other wise wait for my Action.

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Address: Delhivery, changanassery

Product not delivering to my customer... Update shows delivery attempt failed. .But no delivery attempt was made... Please deliver order

Customer name - M Soman
Tracking id - [protected]

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Tracking id[protected]

ordered an item on 14th march and they sent it via Delhivery on 16th march. The expected delivery date was 21st march in the tracking site. The item arrived on the neatest hub on 21st itself. But the expected delivery date changed to 22nd. On 22nd, they changed to 23rd and now it is showing 24th. I ordered the product to use for a function, but due to this delay i couldn't use it and had to purchase another one. If the courier company can't fulfill the delivery on promised date, there is no point in running a company like this.

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