Claimed

Delhivery Complaints & Reviews

1
Last updated May 9, 2024
Complaints 3746
Resolved
514
Unresolved
3232
Quick Links
Statistics
Share
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Delhivery
Customer Service Contacts

Delhivery Phone Numbers

Toll free
1800 103 6354
570
884
Phone
+91 12 4671 9500
360
611
+91 12 4471 8919
86
305

Delhivery Website

Delhivery Head Office Address

Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India
122002

Delhivery reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aman 35
Oct 20, 2022
Report
Copy

My Atm card not received.

Address:Balmiki basti, Sonipat,bus stand

My ATM card is on the way but delivery manager did not responce . He wanted money from me. When I try to call him he says tommoro you will get atm. It's been 3 days. My tracking I'd is [protected]. I want to request send my atm....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cherryminda
from Delhi, Delhi
Oct 20, 2022
Report
Copy

Weight mismatch, Rs 1800 deducted from my wallet wrongly

I am a Client with Delhivery and I use it to send my orders All India. This fraud has been happening since few months now. Amount from my wallet is deducted thrice- 1. At the time of manifesting, 2. at the time of delivery and 3. when the company do the billing. Almost every month, they deduct unnecessary amount from the wallet charging me for extra weight for all the packages. The shipments which are not even 500gm, they are under 500 gm,...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
RaSiNe
Oct 20, 2022
Report
Copy

Product stuck from past 4 days

Address:Dwarahat

Hello Team,

I have placed an order (Wakeup Mattress) from amazon which was seller product, so amazon refused to take any action, instead complaining the Seller. When I reached to the seller, he said we have the logistic partner Delhivery TRACKING ID [protected] (LR Number:[protected]. I have raised many complains and escalation via Amazon and Wakeup (Seller) and when they failed, I complained to the customer support of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gargk12
Oct 19, 2022
Report
Copy

Parcel Not Delivered To Given Location

I Ordered A lg 7.5 kg Washing Machine via Amazon on 10.10.2022

The machine reached at delhivery office at sabalgarh Location on 16.10.2022

On the next day 17.10.2022 delhivery delivery staff from sabalgarh office contacted me for delivery of my product

They are saying that the Washing Machine you have ordered has arrived to us if you want the order you have to come kailaras location to recieve...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Srinivas.mannam
from chennai, Tamil Nadu
Oct 19, 2022
Report
Copy

Package struck at thane

Package strck at thane more than 10 days. No response to the complaint raised.

The package has been delayed more than 15 days, which is not acceptable.

AWB:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
John Coimbatore123
Oct 19, 2022
Report
Copy

Multiple slip for single order

Hi

I am a buyer from coimbatore. I ordered materials from muradabad which was dispatched on[protected]corrier slip no.[protected]. He gave corrier slip to seller mentioning 2 parcel and to us a different corrier slip mentioning 1parcel.
We contacted both seller and dehlivery staff they both are putting blame on each other. I had many similar issues before also most of the time seller and dehlivery staff work together...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LalrinsangiJoyce
from Aizawl, Mizoram
Oct 18, 2022
Report
Copy

Arrogant employees

Address:A-62, Ramhlun vengthar
Website:Delhivery

Sir, I have been a loyal and active consumer of your courier since 2020 both shipments through different shopping apps and Delhivery direct shipment as well. It has hardly been a pleasure business since some of the employees are not quite diligent in their respective duties. I have been ordering a lot from the H&M website and I have sadly cancelled/rejected items due to their absence of cancel requests/cancel orders on the H&M website itself,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
akshit198920
Oct 18, 2022
Report
Copy

I'm complaining about my shipment

Address:LOWER MARKET, AKSHIT MEDICOS NEAR BUS STAND

I ordered some products online and it was reaching me through delhivery courier services.I ordered products on 10th october 2022 and it was supposed to be delivered on 15th of october and it is not delivered yet.
They are just delaying the order and extending the dates.
AWB:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshitsingh854
Oct 17, 2022
Report
Copy

Delivery is not done

Delivery is not done
But the status is marked as delivered
The delivery agent didn't even call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul Sikarwar
from Agra, Uttar Pradesh
Oct 17, 2022
Report
Copy

Order showing delivered but not received yet

Website:www.delhivery.com

My order is showing delivered on 12oct 2022 on the Delhivery website but the same has not been received at my end. I also mailed delhivery regarding the same (AWB[protected] on 12oct 2022 but still haven't received any reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tony M Yohannan
Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup pending no response

I have ordered a product 3 days back. The seller says they have dispatched the item. But the tracking details says pickup pending. Where is my product.
My order : [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelimaa Krishna
from Chennai, Tamil Nadu
Oct 17, 2022
Report
Copy

Delhivery - No Customer support- contact details

Address:Chennai

Delhivery - Delivery services -

This delivery company is running with no proper customer support team.
No contact/email id for complaint/queries

They hired delivery persons with very rude behaviours/ coming to deliver only working days time- afternoon time (Person name Mani Raghunathan)

Not coming on requested time. Intensely not delivering my order.
Worry about my orders/ safety...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
apatjoshi
Oct 17, 2022
Report
Copy

Shipment not being delivered

Three of my shipments with awe #[protected] #[protected] #[protected] are stuck at the Delhivery hub Dankuni, West Bengal since 26th Sept 2022.
The promised delivery date was around 28th sept. but they keep on increasing the date of delivery every day and there have been no helpful response from the customer service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyo Sharma
Oct 17, 2022
Report
Copy

21 days Shipment delay

A package with tracking id[protected] was booked from Delhi on 27th September 2022. Today it is the 17th of October, shipment is not yet delivered. Total 21 days of delay!!! I am constantly tracking my package. Right now the status is "Shipment unloaded due to uncontrollable circumstances". What does it even mean? And how is it even possible!? A courier company has one job- to deliver the stuff, Wondering what 'uncontrollable circumstances'...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssinghchouhan
from Hyderabad, Andhra Pradesh
Oct 17, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Report
Copy

Returned my package without consulting me

I made a order on 29th September from Kavery Organic Honey and Delhivery was the the delivery partner. Delhivery delayed the delivery unexpectedly long time and after that they returned the package without contacting me. My vendor let me know they are returning package against his wish to have return charges on him. Here it is Delhivery tracking it is AWB # :[protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sj7909
from Mathura, Uttar Pradesh
Oct 17, 2022
Report
Copy

Prepaid Courier not being delivered

Address:2185 hain villa dampier nagar mathura
Website:www.delhivery.com/direct/app

My 3 orders were to be delivered in 8-9 days by 6-7 October but it's 17 October now and orders are still not delivered . No support or response from delhivery even after multiple complaints...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tushar00987
from DELHI, Delhi
Oct 17, 2022
Report
Copy

Product have been delayed or lost / no updates

Address:bilaspur HR

Ordered a pc case from vedant computers and for some reason seller chose delhivery for courier. courier reached bilaspur-hr hub on 11oct and till this date 17oct i haven't received it. not sure is its lost or what. there are no proper updates. last update was that it left for delhi but that was about 40 hours ago. funny thing bilaspur hub is about 3-4 hour drive. tried contacting seller he said he will do something but we know. tried googling...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girendra25
from Mathura, Uttar Pradesh
Oct 16, 2022
Report
Copy

Delivery agent related problem

Address:Mathura (U.P)

Hello
Sir/Madam
My name is Girendra.My problem is that I ordered a i7promax smartwatch on Meesho on 9-oct-2022 and the price is₹683. the delivery partner is Delhivery and the estimated delivery date is[protected]. The tracking I'd is [protected] and the order I'd is Sub Order ID[protected]_1 . So, my order is out for delivery on[protected] but I don't receive any message or call and the delivery agent don't call me and...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manikarthikgurram2001
Oct 16, 2022
Report
Copy

Product /order not received

Have ordered bag from flipkart and it is to be delivered by your courier service but not delivered .I have ordered product on 30 sept, 2022. It has to be delivered by oct 10, 2022.But till now no update from your side.its has been delayed by already 6 days and till no update. May i knaw what are you doing with product with simply stroing in your fact.
My AWB#[protected]
Item:SAFARI mosaic check in suitcase 30 inch
still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya aditi
Oct 16, 2022
Report
Copy

Not delivering the product and not responding to tickets

My order is reached final delivery center on 12th october 2022 and next day they changed status that it reached them on 13th october. Raised multiple tickets for prioritizing delivery but not even got a single response but they do mentioned they will respond back within 24hrs but didn't responded even after 3days. They don't provide mobile numbers for queries also. As it's delayed I asked them for warehouse address so that I can collect myself....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy