Delhivery Complaints & Reviews

It almost 13 days still i dont recive any update
[protected]

I have booked a parcel pickup through Delivery courier from Bangalore to Balaghat, But at the time of delivery wrong parcel got delivered.
The parcel that got delivered to me was of Mr. Sukumar which lives in
Mumbai. contacted him the same day and got to know that my parcel got delivered to him. We both have submitted multiple complaints on Delhivery app regarding the delivery of wrong package but their support team is not at all responding to both o[censored]s.
After some tries I was able to pull off the Bangalore office manager Mr.
Gurumal Phone no. but as soon as I told him that I got the wrong package he stopped picking up calls and continuously start to avoid it. and this is not the only case I faced this type of behaviour many times from Delhivery.

My AWB no. was[protected]
other party AWB no. was[protected]

After seller confirmed the prepaid order for address, they shipped the item via Delhivery on 11th Feb, the item arrived to Bangalore on 17th Feb itself
Now, from 17th feb to till date there is no update from Delhivery team about my package.
Its a harassment that even after repeatedly informing Delhivery team frequently and raising question, they just keep on changing the dates as per their wish without even confirming with me

I have booked a parcel pickup through Delhivery courier from Bangalore to Balaghat, But at the time of delivery wrong parcel got delivered.
The parcel that got delivered to me was of Mr. Sukumar which lives in Mumbai, I contacted him the same day and got to know that my parcel got delivered to him. We both have submitted multiple complaints on Delhivery app regarding the delivery of wrong package but their support team is not at all responding to both o[censored]s.
After some tries I was able to pull off the Bangalore office manager Mr. Gurumal Phone no. but as soon as I told him that I got the wrong package he stopped picking up calls and continuously start to avoid it.
and this is not the only case I faced this type of behaviour many times from Delhivery.

My AWB is[protected] and it is lying on final delivery center for last 2 days and they are not delivering such a waste company customer doesnt have any phone number to contact, Only option is to raise ticket which they reply after 48 hrs

I ordered a product on meesho and it's expected delivery as on 21st February 2023. Today is 23 rd February and while tracking the estimated delivery date is on tomorrow.. the product is arrived on 15 th February at coimbatore delhivery centre and it's been 8 days that the product is not shipped to Thrissur.. it's take only one night or one day travel to arrive the product from coimbatore to Thrissur.. very bad service from the side of delhivery courier centre and the contact number provided on the site is not valid. Don't know how to contact them...very bad experience

This is regarding my order with tracking I'd [protected]. I was suppose to receive my order on 20th of February but their seems to be no update regarding my order on the website. I am using my phone number to get the update which I think is not linked with the order. I have tried calling the customer care but due to complex system I am not able to reach out to them regarding the order. Now the website is just postponing the day of delivery and the order seems to stuck at one place which is Hyderabad transit and there is no update since it has reached Hyderabad transit. I would like to get some update regarding the order, be it they have lost it or they are going to send it some other day but I would just like to get informed.

Lying in Coimbatore Hub since last week. Not delivered yet.

Hi Team,
I am Seller from Meesho, From 1st Feb to till date 20th Feb I am not receiving My return parcel but no one bother to sought the issue, First of all there is no OTP verification only they are taking stamp of the receiver, I had received revert from Delhivery attaching one paper with stamp of another vendor who had collected the parcel instead of giving parcel to me they are serving some another vendor. Please check this is very serious issue, Unnecessary company has to bear the loss by giving loss compensation. My number is [protected] and my name is Hafizul Lasker from India Mumbai.

Regards,
Hafizul Lasker

My friend ordered some items from Giva and while ordering she entered wrong contact number which was changed later. Delhivery shared the AWB number which is showing status as delivered but I did not receive anything.
Now no one is responding. Please help

I am suppose to get a trolley bag sent by Larsen and Toubro group as a gift, Regarding which I got the OTP on 1st Feb 2023 for delivery and delivery person called and told me in evening that it will be delivered by 2nd Feb 2023 Morning (Parcel is in Sewri which is only 3 Km away from my place), after which I was waiting for 2 days but parcel did not come so, raised a ticket in delhivery portal mentioning all the details. To which they replied saying that they will try to deliver as soon as possible.

Again I waited for 5 days, on 8th raised another ticket to which also they replied in similar way but nothing potential happened.
Since then I am just waiting, there is no response from them nor even a update on my tickets which I raised earlier.
I am try to reach out them over mails and calls but there is no response.
On there portal every day the delivery date gets updated to next day and this is happening from last 20 days.

Attaching the screenshot of there portal where wrong updates are mentioned about delivery.

Kindy help me in getting the parcel as soon as possible.
Thank You!!

On 13 february i booked a parcel which consisted of documents regarding an application form and as the last day was near i booked an express delivery and paid online for the same. The pick up slot given to me was between 7am to 7 pm... I waited and waited but nobody came for the pick up and i panicked as it was a question of my career and it was a very important document. I have to send it via dtdc for which i have to pay a lot of money as now with loss of one day i have to send it via ultra fast delivery.
I raised a ticket with them awb#[protected] but even after repeated reminders they did not respond nor is my money refunded.
The only way to contact them is through raising a ticket, they don't have a phone number to contact, and they don't respond to tickets.
I just feel so cheated, as i trusted them with my career but they were so reckless and now they are not responding nor are they refunding my money

The amount was debited from the account for courier service but the application stated that the transaction has been failed.

Hi, My tracking number is[protected] is marked delivered but I didn't received the package.

There is no customer support number. Kindly do the needful.

Asif
[protected]

I lost my phone number which was used while providing the address. But my adress was very clear and everyone in my locality knows me very well. If the delivery person tried to deliver the product I would have easily got my product even without contact number. There is no customer care number or support contact. Now the product is getting returned to seller. Now I have to pay extra money for reshipping. I want a companion, Apology as well as reform to the customer support in the company.

It's been more than a week that I haven't got my delivery. Every day it shows your order is out for delivery for some reason it gets undelivered. Same is going on for 5 days . Very disappointed.!!

For 500 grams parcel .i have submitted proof for both weight and dimensions and it's been accepted by the concerned team. but they are not sending refund. I have been chasing from 18th. 0 work has been done.
Client service is bad, only mail communication, no live chat with account managers.

[protected]
[protected]
[protected]

My order was placed on 14th nov and it says delivered on 20th and yet i have not received it.
Order id 1141499bvohypd
tracking id [protected]
current date-15th feb 2023 and still no signs.
This is ridiculous

Dear sir/mam,

I am Shailesh Prajapati, Founder of Innovative Gifts LLP

We are trying to negotiate the pricing from last month for our newly registered company Innovative Gifts LLP, as we were already using your service for my previous company gentle Edge Marketing
The rates provided by Delhivery.com to the new company were higher than my previous company, so we were looking for some negotiation, and our account manager was Jacinta.
She asked for some time, meanwhile, we have discussed our higher charges which were already applicable to our new company.
She promised to refund the difference for the month of Jan 2023.
But now she is not taking responsibility for the refund.
The rates are approx. 20% higher, and we have spent approx. 95, 000/- last month.

It's all about the trust I did in your executive.
I have attached all the supporting documents of proof.
Waiting for your positive response for a healthy Business Relationship.

Best Regards
Innovative Gifts LLP

Sent a parcel through delhivery services and it got few missing items.I paid 200/- which includes extra rupees for in case parcel got missing. But, when I complained about this to delhivery services they asked me to send picture of before and after recieved parcel which was never told to take. Now they are not eve replying to my complaints.Thanks