Delhivery Complaints & Reviews

My parcel was sent by delhivery air since it was urgent, but the courier was dispatched 2 days late and if further stuck at Delhi airport since 2 days, status says discarded. What the hell is discarded!

After more than 45 mins my order got cancelled by Zomato & saying will refund full amount.

I had ordered for an issue of new Cheque book from ICICI Bank, Kuvempunagar Branch, Mysore. It was assigned for delivery via Delhivery company.

The shipment was supposed to be delivered at the address as below:
#48, Neelakanteshwara Marga, Gayathri Layout, Shankara Nagar, Mysore-570022.
But the delivery agent came only till RT Nagar main road (which is atleast 1.5 km from my home) and called me to come to the location to pick up the delivery. This is a clear "Denial of Service".

Delivery agent came only till the nearest location and called me:
- Delivery Agent: "Sir, there is a courier for you. Please come and pick up the delivery at the point that I am currently in".

- Me: "I am not at my home and out of town, nor my parents are there, but my brother is there plz deliver to him".

- Delivery Agent: "No Sir, we dont have service inside that area, if you want I am here come and collect here else it shall be returned to the source".

- Me: "How could you say that you dont have delivery when all the Flipkart, Amazon, Postal communications from Post Offices are delivered at my address"

- Delivery Agent: "I dont know sir, but we dont deliver if it is interior from this place".

- Me: "Okay wait. I will complain this denial of Service"

- Delivery Agent: "Go ahead and do Sir. I dont care".

Delivery Agent Name: Arun
Delivery Agent Phone Number:[protected]

Later, after sometime, he again called me and delivered the shipment at my address, may be fearing the consequences.

What would it be like if there are only old aged people at home and such denials are experienced.

I have experienced the same previously also when I received Laptop from my Company and again due to some issues, I had to send it back. Even that return I had to go to the point where they were standing. Again when I got the replacement I had to again go and pick up at the location. Laptop was something like a very big box and was extremely difficult to carry on a bike.

So raising this grievance to address this "Denial of Service" issue. Request you to address this on priority.

Dear Sir,

Very sorry to write you mail regarding negligence from your concern person for not delivering the parcel which is lying at your hub(Aizawl) since 15th Oct-2022.

We booked a parcel from Nagpur to Aizawl on[protected]awb no – [protected]), it reached at your hub on[protected] but till date it is not delivered.

We hope you will take care of this issue and get it delivered at the earliest.

Please acknowledge the receipt of the same.

Regards,

Himanshu Agrawal
Concept’O Kuchen
Agra
[protected]

I want to change pincode as it was mentioned wrong!

Pincode given- 534003
Pincode the shipment has to be delivered- 524003

I have booked a pickup parcel from Gwalior to satna by delhivery and after some days when i got msg that today parcel will be delivered but no parcel came then i went to delhivery wear house and found that my parcel was not present there and they assure me to give them 2 days for issue resolving next day i got msg of parcel delivered.
I went a lot of times to delhivery wear house but still they are unable to track my parcel and i issued complaint as well on delhivery website but now no complaint showing.
No support by delhivery no contact no given no reply by their executives.
My awb was[protected]

More then weeek have to complete and their team cannot replying for my issue please help me i have 7000 product and they losted my product

Hello, My shipment status show the status delivered on 29/10/2022 but it's still not delivered or It delivered at wrong place. The waybill numbers are[protected] and[protected] . I have a proof of CCTV footage also there is no deliveryman came on delivered time. One more thing How they can delivered with the OTP.

Sir, Kindly Speed Up My Package for AWB NUMBER : [protected]
and Deliver it to me As Faster As Possible Due To Urgency . So, Kindly Speed Up and Deliver the Package To Me without any further delays and also Update the Status of the Shipment.

Delhivery Delivered pharmaceutical medicine in damaged condition
Awb[protected]

Tracking id given
42000 losss

My Shipment status showing Delivered, but actual it's not delivered. I think deliveryman has delivered at wrong place. Second thing how they can delivered without OTP. I have CCTV footage also, no deliveryman came to my home for delivery.

My package had arrived at the nearest delhivery facility on November 10, 2022 and it has not been delivered yet!
The delivery of the package is being rescheduled without my consent.

Tracking ID[protected]

Ek mahina ho gya package delivery nhi ki
picked up date 28 Sep 2022
but aaj 12 Nov H aaj bhi delhiver nhi hua h Package
tracker id
[protected]

Ordered some eatables from haldiram through their website on 19.10.222. Received message your order number [protected] shipped with AWB#[protected]. After two days I tracked the shipment it shows out for delivery but not received. When I checked the status shows verification call failed but no one calling me from delivery team. After few days the tracking status changed as due to security reason your shipment returned to sender. Till today haldiram not received this return shipment.

Need final answer from Delhivery team.. Whether my shipment will delivered to my address or not. If not return the parcel to haldiram office immediately and send confirmation email with receiver acknowledgements
the shipment returned to haldiram . I will work with them to get refund.

Hi,
My order for tracking ID:[protected] has been stuck in your delhivery facility for more than 12 and not moving. Everyday, when I check from your website, you guys always schedule the delivery date for next day. It's happening from last 5-6 day and due to this my refund for the same would not process due to your shipping delays.
Please help on this ASAP

AWB#[protected] This shipment has been picked up from my place on 9th October & it’s not delivered yet. I’m constantly trying to contact them but their customer service sucks and I’m getting zero updates regarding the shipment. It shouldn’t have taken 30 days to deliver the shipment. Please help

Sir, Kindly Speed Up My Package for AWB NUMBER : [protected]
and Deliver it to me As Faster As Possible Due To Urgency . So, Kindly Speed Up and Deliver the Package To Me without any further delays and also Update the Status of the Shipment.

Kindly Speed Up My Package for AWB NUMBER : [protected]
and Deliver it to me As Faster As Possible Due To Urgency . So, Kindly Deliver the Package To Me As Fast As Possible and Update the Status of Shipment.

Hello

1)AWB[protected]

We've received a mail regarding our package which was lost in transit.

This is not the first time that this has happened. We would like a refund atleast of the package.

We've tried to mail a lot of times regarding lost packages but haven't received anything yet.

Everytime you say to raise issue on platform but after doing that we get no response. Such a horrible customer service.

It's saying 89 rs of Shipp would be refunded what about the package value??

2) We paid extra for issuing the package & then also the package was fully damaged not even from invade but also from the outside . the whole box was broken even after it being 5 ply box

AWB[protected] is delivered in damaged condition.

We have written more than 25 mails for these but then also no response till now its been weeks . This is not a joke at all What kind of rubbish stervice is this .

We have screenshots of all mail & pictures attached for proof as well We'll have to go for legal case now .

Extremely disappointed.

Available for call @+91 [protected]
Mail : [protected]@gmail.com

Inspite of repeated follow ups, my courier has not reached its destination in Delhi. Each day while I try to track my courier status, it shows further delay by another day. This is ridiculous. Delhivery courier service is pathetic and most unreliable.

Also their contact number[protected] is not accessible! Why do they put such numbers on website for contact which never get connected by the customers?

Please get my courier delivered asap.

Details of the courier-

Waybill no[protected]
Order Id- T166728FG19J6164G9