Delhivery Complaints & Reviews

Sir, I have been a loyal and active consumer of your courier since 2020 both shipments through different shopping apps and Delhivery direct shipment as well. It has hardly been a pleasure business since some of the employees are not quite diligent in their respective duties. I have been ordering a lot from the H&M website and I have sadly cancelled/rejected items due to their absence of cancel requests/cancel orders on the H&M website itself,...

I ordered some products online and it was reaching me through delhivery courier services.I ordered products on 10th october 2022 and it was supposed to be delivered on 15th of october and it is not delivered yet.
They are just delaying the order and extending the dates.
AWB:[protected]

Delivery is not done
But the status is marked as delivered
The delivery agent didn't even call

My order is showing delivered on 12oct 2022 on the Delhivery website but the same has not been received at my end. I also mailed delhivery regarding the same (AWB[protected] on 12oct 2022 but still haven't received any reply.

I have ordered a product 3 days back. The seller says they have dispatched the item. But the tracking details says pickup pending. Where is my product.
My order : [protected]

Delhivery - Delivery services -

This delivery company is running with no proper customer support team.
No contact/email id for complaint/queries

They hired delivery persons with very rude behaviours/ coming to deliver only working days time- afternoon time (Person name Mani Raghunathan)

Not coming on requested time. Intensely not delivering my order.
Worry about my orders/ safety concerns.

Do not accept/ send any courier in Delhivery- very poor services company
kindly, address this issue

Three of my shipments with awe #[protected] #[protected] #[protected] are stuck at the Delhivery hub Dankuni, West Bengal since 26th Sept 2022.
The promised delivery date was around 28th sept. but they keep on increasing the date of delivery every day and there have been no helpful response from the customer service.

A package with tracking id[protected] was booked from Delhi on 27th September 2022. Today it is the 17th of October, shipment is not yet delivered. Total 21 days of delay!!! I am constantly tracking my package. Right now the status is "Shipment unloaded due to uncontrollable circumstances". What does it even mean? And how is it even possible!? A courier company has one job- to deliver the stuff, Wondering what 'uncontrollable circumstances' are stopping them from delivering the product? Delhivery is a scam.

I made a order on 29th September from Kavery Organic Honey and Delhivery was the the delivery partner. Delhivery delayed the delivery unexpectedly long time and after that they returned the package without contacting me. My vendor let me know they are returning package against his wish to have return charges on him. Here it is Delhivery tracking it is AWB # :[protected]

My 3 orders were to be delivered in 8-9 days by 6-7 October but it's 17 October now and orders are still not delivered . No support or response from delhivery even after multiple complaints

Ordered a pc case from vedant computers and for some reason seller chose delhivery for courier. courier reached bilaspur-hr hub on 11oct and till this date 17oct i haven't received it. not sure is its lost or what. there are no proper updates. last update was that it left for delhi but that was about 40 hours ago. funny thing bilaspur hub is about 3-4 hour drive. tried contacting seller he said he will do something but we know. tried googling this and find out there are plenty of people facing same issues there are tons of reviews on goole maps about this location Bilaspur HR about how there product been lost or delayed for a week or months. most are unsolved till now.

TRACKING ID
[protected]

Hello
Sir/Madam
My name is Girendra.My problem is that I ordered a i7promax smartwatch on Meesho on 9-oct-2022 and the price is₹683. the delivery partner is Delhivery and the estimated delivery date is[protected]. The tracking I'd is [protected] and the order I'd is Sub Order ID[protected]_1 . So, my order is out for delivery on[protected] but I don't receive any message or call and the delivery agent don't call me and create issue unable to reach you please help me please deliver my order faster please 😭😭🙏🙏

Thank you

Have ordered bag from flipkart and it is to be delivered by your courier service but not delivered .I have ordered product on 30 sept, 2022. It has to be delivered by oct 10, 2022.But till now no update from your side.its has been delayed by already 6 days and till no update. May i knaw what are you doing with product with simply stroing in your fact.
My AWB#[protected]
Item:SAFARI mosaic check in suitcase 30 inch
still it is late till now and there is no update from your side .Please try to keep it delivered to me
It has to reach very soon please

My order is reached final delivery center on 12th october 2022 and next day they changed status that it reached them on 13th october. Raised multiple tickets for prioritizing delivery but not even got a single response but they do mentioned they will respond back within 24hrs but didn't responded even after 3days. They don't provide mobile numbers for queries also. As it's delayed I asked them for warehouse address so that I can collect myself. When I went there, they asked to come next day and when I went there again. They carelessly respond and we can't find your item now, we will deliver it when we becomes free. It cost me around 60-70rs and 4hours of effect to go to their warehouse and listen all these nonsense. And the worst thing is they are asking us to not waste their time.

They should be responsible to the orders if they can't provide proper customer service then they should shutdown their service.

their office address: https://goo.gl/maps/ceK9nw2z3HqSYvhX9

[protected] returned my parcel without informing me

I had my package arriving from bank on 13/10/22, it had my debit card.The status is showing that it's delivered on the said date at 4:34 p.m., yet I have not received it.

I placed a order to deliver my product from Jaipur to Jodhpur(same state), I received completely damaged product. I raised so many complaints on delivery customer care portal, tried e-mailing them several times but they are not replying to any of them. My package was fully insured by delhivery but now are they are not taking any action. I want refund of my product as soon as possible.

I ordered two products from Adidas India which was a prepaid order. Delhivery is the courier partner for it and supposed to be delivered on October 4. The package has been received by final hub on October 4 but they aren’t attempting delivery since 2 weeks. I have contacted Adidas and escalated this issue multiple times. Sent email to Delhivery team. All they are saying is to wait. Both the parties are saying that it is do to delivery vehicle issue and Delhivery has been pushing it’s delivery date to next day everyday. This is so frustrating and with no real update and help from both parties, I am at loss and came hear to raise a complaint.
Please help!

I did parcel my earphone to Boult service center Delhi through delhivery courier service but it hasn't been delivered there and on delhivery website it says that it has been delivered and the Boult service team asked for proof of delivery so i checked for proof of delivery but in delhivery website it says that package information is not visible after one week and tere is no contact information on their website not they are registering my complain regarding this

I recently sent my original college documents from Delhi to Guwahati via Delhivery thinking it would be fast and secure since it’s private. Tracking : [protected]. Status showed “delivered on 7 Oct, 2022” but my college has not received my documents nor have they even received a call from the delivery service. It’s been more than a week now and despite placing complaints they have said they will let me know the status and no further follow up on that. I am extremely upset as those were my ORIGINAL college degree documents. Moreover, Delhivery has given no direct customer care number to resolve this issue and their ticket system is as good as useless since response is pathetic. I want this to be escalated further or know the procedure for placing a formal police complaint against this as my whole career is at stake here.