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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
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Delhivery reviews & complaints page 35

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A
from New Delhi, Delhi
Jan 12, 2023
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Fraud company...

I just don't understand how these guys are still in business with an exploitive intent toward the customers and after quite literally having an illegal SOP towards refunds.
You make the customers pay for insurance to make extra buck, and then when somebody claims back insurance, with all the right documents, just desert them, and yes make sure that the customer has no other way to contact you anywhere and yes don't let them raise a new ticket even.

Their business practices are really shady, they know that most people don't want to go through all this, and will not come this long. But I want my money back.

AWB[protected]
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    Pedigree India
    Jan 11, 2023
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    Address: Jaipur

    The brand ovecharges the shiopper after delivery. I shipped a box weighing 500 gms from jaipur to multiple parts of the city. Not only did the boxes arrive damaged, 2 days after delivery my account balance with their website suddenly says i owe them 7000 rs and all my products are calculated at a weight of 10kgs, which they did not inform me o[censored]ntil many days after my first 8 deliveries.
    Moreover there is no customer service you can reach out to if you have a problem, you just drop them an email and wait for them to respond with vague templatised messages

    The first time i placed a pick up order, it was delayed by 3 days because the local office said their boys are new and keep switching their phones off, so they have no control over their people. I aksed how i could trust them with my shipment and all their representative could say was, please drop an email

    Everyone should avoid this service like the plague
    Delhivery customer support has been notified about the posted complaint.
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      R
      RanjithN
      Jan 11, 2023
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      Website: www.delhivery.com

      I ordered a pickup and drop service for a parcel. Even after 12 days they didn't shipped the product and i checked multiple times by raising a support request but not getting any response of the delay or what happened to my parcel which is having my laptop that is needed for my work.
      The ordered date was on : 31st December 2022
      AWB Number of order:[protected]

      Please help me on getting my parcel.
      Delhivery customer support has been notified about the posted complaint.
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        N
        NABANITA BHATTACHARYA
        Jan 11, 2023
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        Awb no [protected]
        On 2jn January I purchased a saree from tilattama de elegance. And they shipped it with Delhivery on 3rd january 2023. Being in the same state still I am not getting the parcel now it's 7+ days. And moreover tracking is soo pathetic the estimated delivery date is shifting later and later now they are showing it's in Surat then now Nagpur.. Why it went Surat or Nagpur?
        Delhivery customer support has been notified about the posted complaint.
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          N
          Nameera Fatima
          Jan 7, 2023
          Dec 16, 2025
          This thread was updated on Dec 16, 2025
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          I paid twice for my order
          And ive raised the query multiple times
          And it is still not resolved
          First i paid to the company directly
          And second to the delhivery delivery boy
          Delhivery customer support has been notified about the posted complaint.
          Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
          Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
          Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent
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            K
            Kuldeep555
            Jan 6, 2023
            Dec 16, 2025
            This thread was updated on Dec 16, 2025
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            Today was the delivery of my 1mg product and the delivery boy of delhivery courier deliberately did not give my parcel to me. He made lame excuses, he said he has left my parcel in the office. He said that he will give my parcel when he will get time.
            Delhivery customer support has been notified about the posted complaint.
            Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
            Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent
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              S
              Stuck
              from Tadipatri, Andhra Pradesh
              Jan 6, 2023
              Dec 16, 2025
              This thread was updated on Dec 16, 2025
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              Address: Jcdr agricultural College, tadipatri, Anantapur district
              Website: Delhivery

              Normally, the delivery agent will call me and asks for OTP and then they will give the parcel to other person who comes to our place. But this time they didnt give it to the other person who comes to our place. This has happened 3 weeks back and now they are ignoring my calls and didn't even update the details of my parcel. this is the worst experience I ever had with delivery
              Delhivery customer support has been notified about the posted complaint.
              Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
              Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TOMMOROW ITSELF.. Since it is really Urgent
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                R
                Rohan Mamgai
                Jan 6, 2023
                Dec 16, 2025
                This thread was updated on Dec 16, 2025
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                Waybill no[protected]
                The parcel has not been recieved by the recepient however your system shows it as delivered. Can you please share the proof of reciept?
                Delhivery customer support has been notified about the posted complaint.
                Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
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                  H
                  Haseeb ur Rahman
                  Jan 5, 2023
                  Dec 16, 2025
                  This thread was updated on Dec 16, 2025
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                  Website: delhivery.com

                  My order delivery date was 2 January 2023 and my order arrived nearest station on 2 January but my order hasn't deliver yet, there delivery date is increasing everyday. Please deliver as soon as possible. My AWB number is
                  [protected]
                  Delhivery customer support has been notified about the posted complaint.
                  Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me TODAY ITSELF.. Since it is really Urgent
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                    I had placed order with Nykaa Fashion. #AWB [protected] this order shows the it has been delivered but i have not received any order
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      Shilpyjas
                      from Noida, Uttar Pradesh
                      Jan 5, 2023
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                      Address: Gurgaon

                      I had shipped an important documents through Delhivery Courier on 20th Dec'22 from Jalandhar, Punjab, India. Till date the tracking status shows it as in transit. Seems bunch of illiterate and highly unorganized people are running the company with extremely poor leadership team.
                      AWB Number[protected]
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Sahu.chandra sekhara rao
                        Jan 5, 2023
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                        Address: Machilipatanam

                        Delhivery - awake about ur customer experience, shipment not handovered yet even lost amount not paid for my gifted washing machine. #AWB:[protected]. It's already 5 months no one is responding on the same
                        Delhivery customer support has been notified about the posted complaint.
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                          Sahu.chandra sekhara rao
                          Jan 5, 2023
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                          Address: Machilipatanam

                          Delhivery - awake about ur customer experience, shipment not handover yet even lost amount not paid for my gifted washing machine. #AWB:[protected].

                          It's already 5 months, no one is responding on the same
                          Delhivery customer support has been notified about the posted complaint.
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                            M
                            Mansoor Nalakath
                            from Irinjālakuda, Kerala
                            Jan 5, 2023
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                            The system shown the product is out for delivery on 04Jan2023 morning and evening they said i am not reachable so they Will attempt the delivery again the next day. Now the delivery date is moved to 6Jan2023 and this is even after assigning the delivery person. This is the worst ever experience for me.
                            Delhivery customer support has been notified about the posted complaint.
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                              M
                              montukumar
                              from Gurgaon, Haryana
                              Jan 4, 2023
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                              Bob kit not delivered my mailing address or call or message
                              pls deliver my kit
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                AkhilKM123
                                from New Delhi, Delhi
                                Jan 3, 2023
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                                Address: HOUSE NO 16 OLD KHB COLONY ,KOTHARY QUATHERS

                                I did check on this order Id: 960896-1/AWD:[protected], and it shows that it has been delivered to a different address on Dec 26th but it was supposed to deliver to the submitted address on Kazoo Dashboard also there is no contact information available on the Delhivery website to check with them as well.
                                Delhivery customer support has been notified about the posted complaint.
                                I am really disappointed with the way delhivery company is treating me issue, I am definitely gonna sue delhivery by filing a suit in the consumer court and proceeding legally against the inconvenience caused to me.
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                                  Y
                                  Yojit bargotra
                                  from Vijayawada, Andhra Pradesh
                                  Jan 2, 2023
                                  Jun 3, 2024
                                  This thread was updated on Jun 3, 2024
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                                  Address: Gurgaon
                                  Website: Delhivery.com

                                  Awb number[protected] isnt getting delivered and its been so long the promised date was of 2nd jan but now it keeps showing new dates it went to 3rd jan and now its showing 4th jan. Pls i need this package urgently!!!
                                  I had opted their express delivery system for faster delivery and now its getting delayed that too every day they show new edd!!
                                  Delhivery customer support has been notified about the posted complaint.
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                                    D
                                    Divya Kharbanda
                                    from Mumbai, Maharashtra
                                    Jan 2, 2023
                                    Dec 16, 2025
                                    This thread was updated on Dec 16, 2025
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                                    I have not received my package & we have been trying to reach them from past 3 days through mails and there is no response yet. I have received a wrong parcel and until now there is no action taken. I hope at least i get a response here #complaints #delhivery Awb no.[protected].

                                    We recieved package with AWB No :[protected] against our order.
                                    Delhivery customer support has been notified about the posted complaint.
                                    By when we can get revert on this ? Please understand the urgency.. for how long we keep waiting. Against 3rd order I recieved this wrong order.
                                    By when I will get update
                                    Person named Vaibhav called to solve the issue & he did fraud for 10000rs from me, took my money and giving us assurance to compensate for the loss.

                                    His number is[protected].. Beware Please !!!
                                    Beware if fraud number- eight five two eight two six one five three two- he will call you and assure the compensation rather taking your own money.. for how many days you can do all this. Now face the police complaint I have done for you. Withdraw money from ATM and you think you can't get caught..
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                                      P
                                      Parbhis Rehan
                                      from Guwahati, Assam
                                      Jan 2, 2023
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                                      Hey, Delhivery support team,

                                      I ordered a product that is extremely important to me. So the seller sent it via air (express delivery). According to Delhivery, the product will be delivered by January 3, 2023. However, I tracked it today and discovered that the product was delayed due for an unforeseen circumstance. I need it very urgently; please do something. Please don’t change the delivery date, and please say what’s the point of sending the product via air, as a duty to your entire team. You all must prioritise Air Express products.

                                      Tracking id[protected]
                                      Delhivery customer support has been notified about the posted complaint.
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                                        debadutta21
                                        from Bhubaneswar, Odisha
                                        Jan 1, 2023
                                        Jun 3, 2024
                                        This thread was updated on Jun 3, 2024
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                                        Hi Team, I had booked two parcels bearing AWB number[protected] and[protected], they have been picked up by the agent since 2 days but status is not getting updated in app. I have also raised several complaints no one is responding from Delhivery side as well, pls look into it
                                        Delhivery customer support has been notified about the posted complaint.
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