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Delhivery Complaints & Reviews

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Updated: Mar 18, 2026
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Delhivery reviews & complaints page 37

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H
harshit567
from Jodhpur, Rajasthan
Oct 16, 2022
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I placed a order to deliver my product from Jaipur to Jodhpur(same state), I received completely damaged product. I raised so many complaints on delivery customer care portal, tried e-mailing them several times but they are not replying to any of them. My package was fully insured by delhivery but now are they are not taking any action. I want refund of my product as soon as possible.
Delhivery customer support has been notified about the posted complaint.
Issue still not resolved
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    Saiky
    from Hyderabad, Telangana
    Oct 16, 2022
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    Address: Hyderabad, Telangana

    I ordered two products from Adidas India which was a prepaid order. Delhivery is the courier partner for it and supposed to be delivered on October 4. The package has been received by final hub on October 4 but they aren’t attempting delivery since 2 weeks. I have contacted Adidas and escalated this issue multiple times. Sent email to Delhivery team. All they are saying is to wait. Both the parties are saying that it is do to delivery vehicle issue and Delhivery has been pushing it’s delivery date to next day everyday. This is so frustrating and with no real update and help from both parties, I am at loss and came hear to raise a complaint.
    Please help!
    Delhivery customer support has been notified about the posted complaint.
    Oct 20, 2022
    Updated by Saiky
    Update: Delhivery has now returned my package back to the origin(Adidas, Gurgaon) without intimation. What’s absurd here is that they updated their tracking as “returned to origin based on client’s instructions”. I don’t even understand What is happening with them anymore. I contacted Adidas about this situation and all they are saying is I should re-order and wait for refund. After almost 2 weeks of delay, this the answer I am getting for a prepaid order. My money is held by Adidas this entire time and because of pathetic service from Delhivery, I have wasted my time on so many phone calls and emails and escalations only to be treated like this. Utterly dissatisfied and disappointed.
    Pathetic service by Delhivery and Adidas(for lack of responsibility and fail to serve as promised to customer)
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      @.Atul
      from Gorakhpur, Uttar Pradesh
      Oct 16, 2022
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      I did parcel my earphone to Boult service center Delhi through delhivery courier service but it hasn't been delivered there and on delhivery website it says that it has been delivered and the Boult service team asked for proof of delivery so i checked for proof of delivery but in delhivery website it says that package information is not visible after one week and tere is no contact information on their website not they are registering my complain regarding this
      Delhivery customer support has been notified about the posted complaint.
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        R
        Rongsenimsong
        from New Delhi, Delhi
        Oct 15, 2022
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        I recently sent my original college documents from Delhi to Guwahati via Delhivery thinking it would be fast and secure since it’s private. Tracking : [protected]. Status showed “delivered on 7 Oct, 2022” but my college has not received my documents nor have they even received a call from the delivery service. It’s been more than a week now and despite placing complaints they have said they will let me know the status and no further follow up on that. I am extremely upset as those were my ORIGINAL college degree documents. Moreover, Delhivery has given no direct customer care number to resolve this issue and their ticket system is as good as useless since response is pathetic. I want this to be escalated further or know the procedure for placing a formal police complaint against this as my whole career is at stake here.
        Delhivery customer support has been notified about the posted complaint.
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          K
          Kawalpreet Kaur Purba
          Oct 15, 2022
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          Hi,
          This is bring to your attention, that my orders from bewakoof has not been delivered yet.

          Ideally it should have arrived by 10th October but today 14th October, not a single communication about my order.

          The delivery service (DELHIVERY) has the worst employees, rude to talk when asked about the package. Biggest mistake was that the package was moved ahead of the delivery location, despite of address mentioned!!

          DO THEY NOT SEE THE ADDRESS??

          And despite of the address mentioned in the package, they tried to deliver it to another location. And then sent me the message ''DELIVERY ATTEMPT FAILED".

          The package which is still in transit from 10 days!!
          AND IS ALSO NOT IN THE CORRECT LOCATION!

          WHAT IF THIS WAS NOT THE PRE-PAID DELIVERY!!
          Delhivery customer support has been notified about the posted complaint.
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            A
            adarshdurga
            Oct 15, 2022
            Resolved
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            Resolved

            Product stuck in Bilaspur last 7 days

            My product stuck in Bilaspur hub last 7days not recceve any update, Everyday Changing Expected delivery date It's already completed 16days till my product not recceve....
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            A
            Anmol kumar jaiswal
            Oct 14, 2022
            Resolved
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            Resolved

            Mene ek product courier krwaya tha jo 30 septemner ko courier delievered dikha rha h.par mene jisko courier krwaya tha usseh courier nhi mila h, mujhe iska proof of delievery chahiye, mene company se contact karna chaha par mujhe nhi milla.
            Oct 19, 2022
            Complaint marked as Resolved 
            Company k e taraf se mujhe pod bhej diya gya h
            Delhivery customer support has been notified about the posted complaint.
            Oct 17, 2022
            Updated by Anmol kumar jaiswal
            Delhivery courier ke taraf se abhi tak mera issue solve nhi kiya gya h, na hi mujhe contact kiya gya
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              B
              Bhavesh Jangale
              from Nashik, Maharashtra
              Oct 14, 2022
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              Address: Nashik

              Shipment pick up date was 13 Ict 2022 but today is 14 Oct 2022 and still its showing pending and Wrong status is updated about shipper is unavailable.

              Also haven't get any call from Any executive.

              Tracking ID[protected]
              Delhivery customer support has been notified about the posted complaint.
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                R
                Rabinarayana jena
                Oct 14, 2022
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                Hi,

                I have ordered product from Samsung store and delhivery partner was Delhivery. The original date promised was 6th October but I am still waiting for the product. The response I got from company is "due to unforseen circumstances delivery is getting delayed". My AwB no is [protected]. The worst part is the location where the product is very near to my location still it is taking more than 2 days.

                I would request all the companies not to choose delhivery as their courier partner. Some nonsense guys pitched good, got money from investors and opened up a ### company.
                Delhivery customer support has been notified about the posted complaint.
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                  R
                  Rohit Kumar
                  from New Delhi, Delhi
                  Oct 13, 2022
                  Resolved
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                  Resolved

                  Please be informed that my package was booked through Delhivery courier services (AWB:[protected] on 05 Oct 2022 and was supposed to be delivered by 11 Oct. The package reached the nearest hub (Noida) on 11 Oct and since then it is showing at the same location.

                  Please note that the package contains books of my son and he is unable to join the school without the same. His education is getting affected. Request you to pls help
                  Oct 14, 2022
                  Complaint marked as Resolved 
                  Got the delivery
                  Delhivery customer support has been notified about the posted complaint.
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                    Bittu8930
                    Oct 13, 2022
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                    Am getting delay my shipment day hy day continuosly 5 days still my order not delivwred and I don't know when it will deliver also.. I want customer care number of delhivery logistics... I want to talk with them they are not at all responding to queries also
                    Delhivery customer support has been notified about the posted complaint.
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                      A
                      Azuro
                      Oct 12, 2022
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                      Address: Dehlivery santirbazar. 799142 south tripura

                      Dehlivery santir bazar division 799142 intentionally doesn't deliver courier and returns them without customer approval. Happened to me 3rd time in a row.
                      Delhivery customer support has been notified about the posted complaint.
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                        Praveen210896
                        Oct 12, 2022
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                        I have placed an order from boodmo. They used delhivery courier. Expected delivery date was 06/10/22.. on 5th oct my package was at ambikapur. 7days got over till now my package is at ambikapur.. and also my package is missing in audit at ambikapur.. i have also contacted delhivery.. no response from them.. im really disappointed.. what's going on.. 7 days already got over.. it was an expensive prepaid parcel..
                        I need urgent delivery..
                        Delhivery customer support has been notified about the posted complaint.
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                          Satish Kumar 2626
                          from Nalgonda, Andhra Pradesh
                          Oct 12, 2022
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                          I have oreder a smart watch on 2 October 2022. the delivery partner give me the estimate date is 7 October 2022. Still not delivered my order .. the delivery partner is changing the date daily
                          Delhivery customer support has been notified about the posted complaint.
                          Oct 12, 2022
                          Updated by Satish Kumar 2626
                          I have oreder a smart watch on 2 October 2022. the delivery partner give me the estimate date is 7 October 2022. Still not delivered my order .. the delivery partner is changing the date daily
                          Oct 12, 2022
                          Updated by Satish Kumar 2626
                          I ordered a package from firebolt I was supposed to get my package by 02th October but it's been 7th October and I haven't got in my package. On 12nd October my package was it in my nearest hub but suddenly it's showed unexpected scan and my package was in Nalgonda they send it from there and it's been in my nearest hub since then and I haven't got my package I raised queries so many time but they didn't respond I want my package urgently but they didn't respond either.
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                            A
                            akshataprs
                            Oct 12, 2022
                            Resolved
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                            Resolved

                            I have ordered Boat Wave Lite Smartwatch (Order ID 2992657) from the company's website itself on 6th October, 2022. The company has escalated the delivery procedure to Delhivery through Shiprocket.
                            The AWB for Delhivery order is [protected] and the initial delivery date was 9th October 2022.
                            Each day, since that day, the order status page on the Delhivery app shows the next day's date to be the estimated date of arrival. I have also raised a ticket against the delay. There's no reply from their end. I have also emailed on the Boat's email ID — No Reply from their end as well.
                            Tried reaching th Delhivery customer care no. but couldn't.
                            Feeling completely stuck! Please resolve this issue at the earliest
                            Have enclosed the screenshot of the order status pages.
                            Oct 13, 2022
                            Complaint marked as Resolved 
                            They said the product wasn't getting scanned for three consecutive days.
                            Delhivery customer support has been notified about the posted complaint.
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                              umang321
                              Oct 12, 2022
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                              I ordered some electronic items from https://pixelledlights.com/ on 07/10/2022. The shipment was picked up by delhivery on the same day from Jhalawar Rajasthan as per Delhivery tracking. The estimated delivery date to Pune was 12/10/2022, which is today. Still the shipment is not moving. It’s still at Jhalawar the origin city with Delhivery people. I need the goods at the earliest, as the goods won’t be of any use after this time. I have even raised the query with delhivery so many times but no body seems to be bothered. Please help.

                              My shipment details:
                              AWB #[protected]
                              Delhivery

                              Regards,
                              Umang Shandilaya
                              [protected]
                              [protected]@gmail.com
                              Delhivery customer support has been notified about the posted complaint.
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                                Z
                                Zeal maiwala
                                Oct 12, 2022
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                                Website: Delhivery

                                My parcel is stuck at it's destinated warehouse from last 10 days i placed my order on 28th sept and still haven't received and they keep on goiving new estimated date.My tracking id is[protected] please look into it and get it delivered
                                Delhivery customer support has been notified about the posted complaint.
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                                  A
                                  Abhi600091
                                  from Chennai, Tamil Nadu
                                  Oct 12, 2022
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                                  Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

                                  On 24th September I had couriered a parcel from Chennai to Surat. The parcel contained a pair of brand new expensive shoes to a relative of mine( the amount of parcel was noted by logistics agency at time of order generation).

                                  Tracking/AWB number:[protected]

                                  On 28th it shows that the shipment got delivered to receiver on their official tracking page. The delivery agent didn’t show up nor did he call and just marked it as delivered. As proof of delivery(POD) he has done a fake signature (a strike) and marked delivered.

                                  As the parcel was expensive I reported to the courier office where I posted and they tell me raise a complaint to Delhivery website.

                                  As a matter of fact Delhivery has no valid customer care or ticket raising mechanism and everything is just for show on their site.

                                  Their has been no action taken by them even when I have been regularly following up with them via the courier office where I dispatched the parcel from.

                                  I urgently need a refund and compensation for the time I have spent on following up on this.

                                  Courier office: Prasanna C2C, Madipakkam, Chennai

                                  Logistics: Dehivery Limited
                                  Delhivery customer support has been notified about the posted complaint.
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                                    A
                                    Ashish6393
                                    from Mumbai, Maharashtra
                                    Oct 11, 2022
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                                    I have ordered plants worth 4000 from West Bengal on 25 th September and courier delhivery picked up on 30 th September. Due to heavy load they still not deliveries my product and showing product near by dankuni since October 3rd .their negiligence will killed my plants and i am sure I will recieved plant in dead condition so I need justice
                                    Delhivery customer support has been notified about the posted complaint.
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                                      S
                                      Oct 11, 2022
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                                      Address: Hyderabad

                                      Complete Mis Management, Usage of Vulgar Words.Dominance over agents.No Proper PaySlip regarding Salary in Hydera ad bogulkunta DC
                                      Delhivery customer support has been notified about the posted complaint.
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