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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 38

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T
Tesla_77
Oct 9, 2022
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Ordered from a website on 30th September and Delhivery was the courier company. Shipment was picked up from Dankuni, Kolkata to Mumbai.
Shipment arrived at Thane on 5th Oct, was kept on hold there for 2 days then moved to Chandivli for some reason. Since then it is in Chandivli, everyday they keep postponing delivery date, which was 7th Oct initially. No reason is given. Unfortunate, unforseen circumstances, very wide and vague statement for everyday delay
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    Manoj@0906
    Oct 8, 2022
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    Address: Plot 5, Sector 44, Gurugram, Haryana, India - 122002

    This is with reference to AWB [[protected]] that on 26th Sep 22, your delivery person Mr. Bharat singh came to deliver my order. I tried making payment through delhivery link and amount of 799/-got debited from my account [protected] but your delivery person told me that payment is unsuccessful and told me you will get refund in 4-7days.so i had to make other payment of the same amount to receive my order. I got no refund so I contacted my bank. My bank told me that the payment was successful. It means that I made double payment for a single product to you. Kindly refund my amount 799/-to my source account.
    Thanking you
    Manoj Singh
    [protected]
    Delhivery customer support has been notified about the posted complaint.
    Oct 08, 2022
    Updated by Manoj@0906
    please find attached snap of given complain

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      sahil nagia
      Oct 8, 2022
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      Address: delhi

      I sent a packet to kota rajasthan and its showing missing in audit and they ont have any email or phone support number its expensive parcel of 20000 rupees please help
      this is the awb number[protected]
      need the package delivered or returned to me asap i dont want it to get lost
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        K
        Kanhaiya Lal
        Oct 8, 2022
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        Top cheater is Delhivery Company. Don’t know how such a worst service providing company get listed in stock exchange. SEBI has not take care in this regard.

        Worst service by Delhivery company. They picked up package on 30/09/22 and on web side tracking shown delivery date 05/10/21 and since then till now they are extending delivery date day by day now showing 09/10/22.
        I think there is possibility of theft of material from the package also in spite of abnormal delay in delivery. Further customer care No also not able to contact. Toll free No[protected] is also showing switched off when tied to contact.

        Tracking ID is[protected].
        Delhivery customer support has been notified about the posted complaint.
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          A
          Adv karan thakral
          Oct 8, 2022
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          Hello
          Since 8 days my parcel is stucked at Bilaspur, it’s been 8days but there is no update.Kindly please look into the issue, why it’s getting delayed and you guys are just extending the delivery dates which is inappropriate.please look into the matter.Thanks
          Tracking id[protected]
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            B
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            Address: marchant road, samajpara, jalpaiguri, srikrishna abason, 2nd floor

            My Tracking ID no.[protected] today is delivery date, I am continuous tracking it, but at now I found the status tailed that I am refused to accept the goods, but neither any person came here nor any phone call received by me
            my phone number is [protected], please look in to the matter, otherwise I will direct complain to addidas.
            subhrendu Bhattacharya
            jalpaiguri phone number [protected]
            Delhivery customer support has been notified about the posted complaint.
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              S
              Sumit Garg 220
              Oct 8, 2022
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              Awb[protected]
              This awb reached destination on 4th after a delay and it went missing as per delhivery staff after few hours and they later updated it’s not missing in the tracking and on next day it again went missing.Are you serious delhivery staff it’s clearly stolen and used by your staff in kohima Nagaland and you guys doesn’t clarify it although after delay of one week you want that I should wait for 3 more days for your so called investigation.Let me know what type of investigation you will do when your staff members are thieves
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                T
                Technext
                Oct 8, 2022
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                Address: Gurgaon

                I ordered one mobile phone from mobilephone site whose delivery partner is Delhivery. I ordered on 1st Oct 2022. Its expected delivery date was 06th Oct 2022. Till 06th Oct, product was not delivered. Product was in Noida and I am residing in Shahdara so it won't take too much time to get it delivered. But still its not delivered. Moreover, My package is roaming all over in delhi. Currently its in IGI Airport. I am not sure why its been there as its totally a different location from my space. Also delhivery now become a god as they provide future update as they know what will going to happen in future. I am writing this complaint at 11:50 AM on 08th Oct 2022. But on merchant site they already provided an update which has a time stamp of 13:39 PM of 08th Oct. Ss attached. I already raised complaint with merchant and delhivery but no body is interested in resolving my issue. Also day by day delivery date is increasing. It was scheduled to be deliver today now its showing tomorrow's date and I am pretty sure this will once again change to some other date. So its a request to kindly look into this to resolve the issue asap or forward it to Concern department.
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                  Surajkant Singh
                  Oct 8, 2022
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                  I ordered my laptop from flipkart on 23rd sept. Itwas shipped on 26th sept and was supposed to be delivered to me on 29th sept. The shipment was not delivered to me on 29th sept and then a new date was given to me which was 5th oct. I waited till 5th october but shipment was again not delivered to me. On delhivery site location of my package is stated Agra. It says that my package arrived agra on 6th october. This is my tracking id[protected]
                  Delhivery customer support has been notified about the posted complaint.
                  Oct 10, 2022
                  Updated by Surajkant Singh
                  The package still has not been delivered
                  Oct 10, 2022
                  Updated by Surajkant Singh
                  It was supposed to be delivered to me by 29th september. For god sake do your job properly
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                    K
                    Kouseya
                    from Kolkata, West Bengal
                    Oct 8, 2022
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                    Address: Alipurduar

                    AWB no[protected], shipment arrived nearest hub @ 01.10.2022, but till now they arrange for delivery, unnecessary hold this PPD, if they don't have infrastructure why they book load. Disgusting
                    +1 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Oct 08, 2022
                    Updated by Kouseya
                    * not arrange for delivery
                    Oct 10, 2022
                    Updated by Kouseya
                    Shipment till now not delivered

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                      A
                      Arav72
                      from Balrampur, Uttar Pradesh
                      Oct 7, 2022
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                      Mukesh Sharma whose number is [protected] representive of delhivery booked my goods on 24/09/2022 and took Rs 4000 through UPI...
                      And gave me a fake receipt on my whatsapp number [protected]. Of my goods which was booked by him on behalf of Delhi Delhivery office...but till this time and date 07/10/2022 time 9:08 pm i haven't received my goods..
                      Delhivery customer support has been notified about the posted complaint.
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                        rahul4035
                        from Guwahati, Assam
                        Oct 7, 2022
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                        Address: DELHIVERY, BILASPUR, HARYANA, INDIA
                        Website: www.delhivery.com

                        My parcel which was picked uo at 28.09.22. And the delhivery date was 4.10
                        2022. Is not delivered yet. Please atleast response to call or contact me at [protected]...
                        My parcel awb no is[protected]...
                        The parcel contains important information which need to be reached in time...
                        Delhivery customer support has been notified about the posted complaint.
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                          Dishag503
                          Oct 7, 2022
                          Resolved
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                          Resolved

                          Address: 446/1 sondla tank road bye lane P. O. Garulia North 24 pgs

                          I reside in Kolkata and I ordered a package from urbanic I was supposed to get my package by 30th September but it's been 7th October and I haven't got in my package. On 2nd October my package was it in my nearest hub but suddenly it's showed unexpected scan and my package was in Kerala they send it from there and it's been in my nearest hub since then and I haven't got my package I raised queries so many time but they didn't respond I want my package urgently but they didn't respond either.
                          AWB no.[protected]
                          Oct 8, 2022
                          Complaint marked as Resolved 
                          It's was sent to me after some delays.
                          Delhivery customer support has been notified about the posted complaint.
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                            F
                            Farog
                            Oct 7, 2022
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                            My order is stuck and Not able to process. I tried many time contacting customer care. But not able to reach. Very Worst service.
                            Delhivery customer support has been notified about the posted complaint.
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                              P
                              putu2608
                              Oct 7, 2022
                              Resolved
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                              Resolved

                              I returned a Peter England suit of Rs 4409 to Flipkart through Delhivery courier service on 7th September 2022. I am attaching the Person who picked up the courier, his name with his phone number.
                              Name is Mahendra ph [protected]

                              AWB[protected]

                              - the courier is for Westbury Express.

                              - The return item was picked up as per SMS .
                              - OTP was used to activated the Return pick up
                              - The Flipkart team is telling that the Seller has not received the item.
                              - So they have asked me to complaint against the Delhivery courier service
                              - I contacted Delhivery for confirmation but they are not reachable
                              - I want to Know where is My product, is it still in transit or reached WESTBURY EXPRESS

                              i have the customer copy given by the courier service. it has a scan too

                              - kindly contact delhivery courier service and help me to know the status
                              -
                              +6 photos
                              Oct 13, 2022
                              Complaint marked as Resolved 
                              After the complaint, Flipkart took up the matter and the item was found to be delivered. The seller was contacted and now I got my refund Thanks a lot
                              Delhivery customer support has been notified about the posted complaint.
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                                putu2608
                                Oct 7, 2022
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                                Westbury Express package AwB[protected] picked up on 7th September by Delhivery is still not received by flipkart. Flipkart is saying they don't know the whereabouts about the item as they have not received it yet. The item was picked by mahendra from delhivery courier. Kindly track where is the parcel.
                                +1 photos
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                                  E
                                  ElenaATTindia
                                  from Hyderabad, Andhra Pradesh
                                  Oct 6, 2022
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                                  Website: Delhivery

                                  The driver picked up the shipment but didn't scan the AWB, so now the shipment is missing from the dashboard and the helpdesk pretends they don't understand the issue.

                                  our reference number 134/22
                                  pickup reference number 92811097
                                  date of pickup 22/09
                                  AWB number: [protected]

                                  where is our shipment??
                                  Delhivery customer support has been notified about the posted complaint.
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                                    Lalit_12.08
                                    from Gurugram, Haryana
                                    Oct 6, 2022
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                                    Lost my courier consignment

                                    Address: Gurugram

                                    Delhivery is the worst courier service I have ever seen
                                    Pathetic customer service
                                    My courier was picked on 29 September
                                    And in the beginning I was told that my courier will be delivered by 2 October
                                    I waited till 2 oct but the courier was not delivered and delivery date was shifted in application
                                    I waited for one more day but the company shifted the delivery date again. This time I registered complaint...
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                                    Seema0612
                                    from Bengaluru, Karnataka
                                    Oct 6, 2022
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                                    My package is not getting delivered. It is in bangalore past 6 days and every day the delivery date is getting updated.

                                    Package Number :[protected]
                                    Delhivery customer support has been notified about the posted complaint.
                                    Oct 07, 2022
                                    Updated by Seema0612
                                    There is no action being taken from the courier company . Please expedite it and get my package delivered,
                                    Oct 09, 2022
                                    Updated by Seema0612
                                    It has been more than 10 days now and my package is still not delivered nor there is any response from the customer care.
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                                      arijit_phenom
                                      Oct 6, 2022
                                      Resolved
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                                      Resolved

                                      Address: Dankuni, West Bengal
                                      Website: www.delhivery.com

                                      Dear sir,
                                      My shipping awb[protected] from pune send by fatcat is still in dankuni since 1st oct everyday the est delivery is changing. No response and no action taken by delhivery... I reside in kolkata. When I will receive my package. Raised several complaints but to no avail. Even delhivery not responding to the seller...
                                      +3 photos
                                      Oct 17, 2022
                                      Complaint marked as Resolved 
                                      Finally after lot of pain they delivered
                                      Delhivery customer support has been notified about the posted complaint.
                                      Oct 10, 2022
                                      Updated by arijit_phenom
                                      What is this????

                                      Oct 13, 2022
                                      Updated by arijit_phenom
                                      Why its always the same ntd updated then delivery rescheduled then on hold destination unable to receive at kolkata my real est delivery was 1st oct its 14 days... Why aren't you delivering or providing any solution??

                                      Your company is in picture due to customers and this u do...??

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